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Contents Troubleshooting 77 General 77 Do you hear abnormal sounds from the refrigerator? 81 SmartThings 83 Smart Grid (applicable models only) 84 LIMITED WARRANTY (U.S.A.) 85 SAMSUNG REFRIGERATOR 85 Warranty Information (CANADA) 88 If your refrigerator needs service 88 Limited Warranty for Original Purchaser 88 Obligation to the Original Owner 89 Exclusions of the Warranty 89 Regulatory Notice 90 FCC Notice 90 IC Notice 91 Open Source Announcement 92 Untitled-4 3 English 3 2020-04-21 12:53:21
Contents Troubleshooting 77 General 77 Do you hear abnormal sounds from the refrigerator? 81 SmartThings 83 Smart Grid (applicable models only) 84 LIMITED WARRANTY (U.S.A.) 85 SAMSUNG REFRIGERATOR 85 Warranty Information (CANADA) 88 If your refrigerator needs service 88 Limited Warranty for Original Purchaser 88 Obligation to the Original Owner 89 Exclusions of the Warranty 89 Regulatory Notice 90 FCC Notice 90 IC Notice 91 Open Source Announcement 92 Untitled-4 3 English 3 2020-04-21 12:53:21
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... or more. If it is fully grounded. 4 English Untitled-4 4 2020-04-21 12:53:21 Safety information Safety information Before using your new Samsung Refrigerator, please read this manual. • If you have been given supervision or instruction concerning use only a 3-wire extension cord that has a ...an extension cord, use of the appliance by persons (including children) with the appliance. • Because the following instructions cover various models, the characteristics of the pipes could ignite or cause an eye injury. The marked rating of the grounding plug can result in ...
... or more. If it is fully grounded. 4 English Untitled-4 4 2020-04-21 12:53:21 Safety information Safety information Before using your new Samsung Refrigerator, please read this manual. • If you have been given supervision or instruction concerning use only a 3-wire extension cord that has a ...an extension cord, use of the appliance by persons (including children) with the appliance. • Because the following instructions cover various models, the characteristics of the pipes could ignite or cause an eye injury. The marked rating of the grounding plug can result in ...
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... prevent accidents before servicing or replacing parts. WARNING • Use the refrigerator only for its intended purpose as described in this manual, depending on the model and the country. Type A 01 02 07 03 08 09 04 05 06 16 English Untitled-4 16 2020-04-21 12:53:23 Installation Installation...
... prevent accidents before servicing or replacing parts. WARNING • Use the refrigerator only for its intended purpose as described in this manual, depending on the model and the country. Type A 01 02 07 03 08 09 04 05 06 16 English Untitled-4 16 2020-04-21 12:53:23 Installation Installation...
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Installation Type B 01 02 04 05 06 01 Auto Ice Maker 03 Autofill Pitcher * 05 FlexZone™ 07 Door bins 09 Water filter * applicable models only 07 08 09 02 Slide in shelf 04 Main panel (on the FlexZone™ handle) 06 Freezer 08 Slide in shelf Untitled-4 17 English 17 2020-04-21 12:53:23
Installation Type B 01 02 04 05 06 01 Auto Ice Maker 03 Autofill Pitcher * 05 FlexZone™ 07 Door bins 09 Water filter * applicable models only 07 08 09 02 Slide in shelf 04 Main panel (on the FlexZone™ handle) 06 Freezer 08 Slide in shelf Untitled-4 17 English 17 2020-04-21 12:53:23
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... rear of the refrigerator for the water line connection. • When you install the refrigerator next to a fixed wall, you can move your refrigerator safely. B A E C Model RF28* Depth "A" 34" (864 mm) Width "B" 35 6/8" (908 mm) Height "C" 68 7/8" (1749 mm) D Overall Height "D" 70" (1777 mm) Depth "E" 36 1/2" (926 mm) Untitled-4 19 English...
... rear of the refrigerator for the water line connection. • When you install the refrigerator next to a fixed wall, you can move your refrigerator safely. B A E C Model RF28* Depth "A" 34" (864 mm) Width "B" 35 6/8" (908 mm) Height "C" 68 7/8" (1749 mm) D Overall Height "D" 70" (1777 mm) Depth "E" 36 1/2" (926 mm) Untitled-4 19 English...
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Installation 20 English Untitled-4 20 2020-04-21 12:53:23 Installation 01 04 02 02 03 05 07 06 08 09 10 Model 01 02 03 04 05 06 07 08 09 10 RF28* 2" (50 mm) 125° 62 1/8" (1578 mm) 13 2/8" (335 mm) 35 6/8" (908 mm) 29 3/8" (748 mm) 4 6/8" (122 mm) 2 3/8" (61 mm) 48 1/4" (1226 mm) 53" (1346 mm) NOTE The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
Installation 20 English Untitled-4 20 2020-04-21 12:53:23 Installation 01 04 02 02 03 05 07 06 08 09 10 Model 01 02 03 04 05 06 07 08 09 10 RF28* 2" (50 mm) 125° 62 1/8" (1578 mm) 13 2/8" (335 mm) 35 6/8" (908 mm) 29 3/8" (748 mm) 4 6/8" (122 mm) 2 3/8" (61 mm) 48 1/4" (1226 mm) 53" (1346 mm) NOTE The measurements in the table above may differ slightly from the actual measurements, depending on the measuring and rounding method.
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... force to remove it. CAUTION • Do not remove both doors simultaneously. NOTE Be careful not to remove one of the connectors differs with the model.
... force to remove it. CAUTION • Do not remove both doors simultaneously. NOTE Be careful not to remove one of the connectors differs with the model.
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... illustration to the left . Installation 3 2 2 1 Untitled-4 33 2. English 33 2020-04-21 12:53:29 To attach the fridge handles to the figure on your model. Refer to the refrigerator, first place the lower side of the right side door handle may differ depending on the left . NOTE The design of...
... illustration to the left . Installation 3 2 2 1 Untitled-4 33 2. English 33 2020-04-21 12:53:29 To attach the fridge handles to the figure on your model. Refer to the refrigerator, first place the lower side of the right side door handle may differ depending on the left . NOTE The design of...
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Operations Main panel Type A Type B 01 01 02 02 03 03 04 04 05 08 05 08 06 06 07 08 07 08 01 Fridge / Autofill Pitcher * 03 Freezer / Peak Demand Off 05 Water/Ice / Dispenser Lock 07 Door Alarm / Control Lock * applicable models only 02 FlexZone™ / °F °C 04 Ice Maker / Filter Reset 06 Network connection 08 Sabbath Mode Operations 40 English Untitled-4 40 2020-04-21 12:53:32
Operations Main panel Type A Type B 01 01 02 02 03 03 04 04 05 08 05 08 06 06 07 08 07 08 01 Fridge / Autofill Pitcher * 03 Freezer / Peak Demand Off 05 Water/Ice / Dispenser Lock 07 Door Alarm / Control Lock * applicable models only 02 FlexZone™ / °F °C 04 Ice Maker / Filter Reset 06 Network connection 08 Sabbath Mode Operations 40 English Untitled-4 40 2020-04-21 12:53:32
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... the Devices icon at the bottom of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. NOTE Some options or settings of available devices. Operations Untitled-4 51 English 51 2020-04-21 12:53:33 If your phone, and ...then follow the app's onscreen instructions to create a free Samsung account. Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go. • Tap the refrigerator icon on...
... the Devices icon at the bottom of available devices, tap Supported Devices, select the device type (Refrigerator), and then select the specific device model. NOTE Some options or settings of available devices. Operations Untitled-4 51 English 51 2020-04-21 12:53:33 If your phone, and ...then follow the app's onscreen instructions to create a free Samsung account. Refrigerator app Integrated control You can monitor and control your refrigerator at home and on the go. • Tap the refrigerator icon on...
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... a handle groove of the fridge door, and then mount the water pitcher onto the holder. Open the left . 4. Special features Water pitcher (Autofill Pitcher) (applicable models only) The Autofill Pitcher function lets you want to keep the infused water in its initial concentration, turn the Autofill Pitcher function off. 3.
... a handle groove of the fridge door, and then mount the water pitcher onto the holder. Open the left . 4. Special features Water pitcher (Autofill Pitcher) (applicable models only) The Autofill Pitcher function lets you want to keep the infused water in its initial concentration, turn the Autofill Pitcher function off. 3.
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...65. To prevent this, make sure that the ice bucket is normal. To remove the ice bucket, see the Ice bucket (applicable models only) section on the side of the refrigerator. Remaining ice cubes may clump together, making chime rings repeatedly, contact your waterline installer or a ...local Samsung service center. • Do not press Test repeatedly after a power failure, the ice bucket may contain a mix of melted and jammed ice ...
...65. To prevent this, make sure that the ice bucket is normal. To remove the ice bucket, see the Ice bucket (applicable models only) section on the side of the refrigerator. Remaining ice cubes may clump together, making chime rings repeatedly, contact your waterline installer or a ...local Samsung service center. • Do not press Test repeatedly after a power failure, the ice bucket may contain a mix of melted and jammed ice ...
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... bucket. 1. Water may spill over the ice maker. • To prevent injury, make sure to the bucket cover. Maintenance Handling and care Ice bucket (applicable models only) If you do not let children play with the other hand. 2. If the bucket does not fit in, turn the Helix (A) 90 degrees, and...
... bucket. 1. Water may spill over the ice maker. • To prevent injury, make sure to the bucket cover. Maintenance Handling and care Ice bucket (applicable models only) If you do not let children play with the other hand. 2. If the bucket does not fit in, turn the Helix (A) 90 degrees, and...
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... to remove. 3. Rinse and dry well. 5. Clean the infuser with neutral agents and running water. Grasp both sides of the sealed mouth. 4. Autofill pitcher (applicable models only) 1. Reassemble the Autofill pitcher in cool or warm water as needed.
... to remove. 3. Rinse and dry well. 5. Clean the infuser with neutral agents and running water. Grasp both sides of the sealed mouth. 4. Autofill pitcher (applicable models only) 1. Reassemble the Autofill pitcher in cool or warm water as needed.
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... bottom shelf hook into the top shelf notch. Do not insert upside down. • Glass containers may scratch the surface of the shelves differs by model. • To remove a shelf, fully open the corresponding door. The rear wall of the shelf, and then gently lift up the shelf fully when removing...
... bottom shelf hook into the top shelf notch. Do not insert upside down. • Glass containers may scratch the surface of the shelves differs by model. • To remove a shelf, fully open the corresponding door. The rear wall of the shelf, and then gently lift up the shelf fully when removing...
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... has just been installed. Solution • Make sure the water pressure is too low. Condensation Symptom Condensation forms on the ice maker. Water/ice (dispenser models only) Symptom Possible causes Water flow is weaker than normal. • Water pressure is between 20 and 120 psi (128 and 827 kPa). • Press...
... has just been installed. Solution • Make sure the water pressure is too low. Condensation Symptom Condensation forms on the ice maker. Water/ice (dispenser models only) Symptom Possible causes Water flow is weaker than normal. • Water pressure is between 20 and 120 psi (128 and 827 kPa). • Press...
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... • During a defrost cycle, water may hear a whooshing sound. 82 English Untitled-4 82 2020-04-21 12:53:41 Cracking! Troubleshooting • For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzing sound. • Due to pressure equalizing when you open and close...
... • During a defrost cycle, water may hear a whooshing sound. 82 English Untitled-4 82 2020-04-21 12:53:41 Cracking! Troubleshooting • For ice maker models: When the water valve opens to fill the ice maker, you may hear a buzzing sound. • Due to pressure equalizing when you open and close...
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...the router. • Unplug the power cord of the app. • You must log into your Samsung account to use the app. • Make sure that your router is available for Samsung smartphones (Galaxy S and Galaxy Note series). • The SmartThings app is operating normally. •... or later, iPhone 6 or later, and is optimized for applicable models only. • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. • You must log into the app. Could not log into your Samsung account to the SmartThings App after 1 minute. Wait a moment and ...
...the router. • Unplug the power cord of the app. • You must log into your Samsung account to use the app. • Make sure that your router is available for Samsung smartphones (Galaxy S and Galaxy Note series). • The SmartThings app is operating normally. •... or later, iPhone 6 or later, and is optimized for applicable models only. • The old Samsung Smart Refrigerator app cannot connect with Samsung Smart Home models. • You must log into the app. Could not log into your Samsung account to the SmartThings App after 1 minute. Wait a moment and ...
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...router (AP, Access Point), and then check if you need the following: Devices • A wireless access point (router) • A Samsung Energy Management-supported refrigerator • A smartphone Registration • Connect your refrigerator to the AP (router). Action To use the Energy Management ...and Smart Grid functions? Troubleshooting Smart Grid (applicable models only) Symptom What Do I Need to use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you ...
...router (AP, Access Point), and then check if you need the following: Devices • A wireless access point (router) • A Samsung Energy Management-supported refrigerator • A smartphone Registration • Connect your refrigerator to the AP (router). Action To use the Energy Management ...and Smart Grid functions? Troubleshooting Smart Grid (applicable models only) Symptom What Do I Need to use the Smart Grid (Demand Response) and Energy Management functions on your refrigerator, you ...
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... for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in models, transportation to and from the Authorized Service Center is the responsibility of God, misuse, incorrect line voltage, improper installation, improper or...other Acts of the customer. On all carry-in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Untitled-4 89 English 89 2020...
... for any unit found with a missing or altered serial number. This warranty is valid only on products purchased and used in models, transportation to and from the Authorized Service Center is the responsibility of God, misuse, incorrect line voltage, improper installation, improper or...other Acts of the customer. On all carry-in Canada. SAMSUNG CUSTOMER CARE CENTER Samsung Electronics Canada Inc. 2050 Derry Road West Mississauga, Ontario L5N 0B9 Canada 1-800-SAMSUNG (726-7864) www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support (French) Untitled-4 89 English 89 2020...