Warranty Coverage Levels at a Glance
Page 1
COVERAGE LEVELS AT A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days Included STANDARD+ STANDARD+ WARRANTY 1 Year USA Toll-Free Hotline Available ...
COVERAGE LEVELS AT A GLANCE Total Coverage Technical Product Support Product Repair Carry-In / Drop-Off Product Repair Mail-In Repair Mail-In Shipping Service Repair Turnaround Firmware Update & Software Upgrade Notifications Firmware Update & Software Upgrade Support Exclusive Membership Welcome Kit Preventative Maintenance Express Repair Service Loaner Product Service Accidental Damage Coverage PRICE STANDARD STANDARD WARRANTY 1 Year USA Toll-Free Hotline Available Available Free Ground Return Shipping 5 Days Included STANDARD+ STANDARD+ WARRANTY 1 Year USA Toll-Free Hotline Available ...
Pro Video Enhanced Service and Support Brochure
Page 2
...this could include cables, buttons, knobs, batteries, option boards) or wearable parts as fire, smoke, water or unintentional physical damage. 2 Panasonic Pro Consultation (Daily/2-Day) includes time and travel expenses in normal use, with limited coverage for damage which do not provide coverage for...acts of God. Accidental Damage coverage applies to U.S. Our extended support coverage offers the professionals who use of 100% Panasonic OEM parts. With Panasonic's team of technical experts, state of the art repair facilities and high quality standards, you or your staff require product...
...this could include cables, buttons, knobs, batteries, option boards) or wearable parts as fire, smoke, water or unintentional physical damage. 2 Panasonic Pro Consultation (Daily/2-Day) includes time and travel expenses in normal use, with limited coverage for damage which do not provide coverage for...acts of God. Accidental Damage coverage applies to U.S. Our extended support coverage offers the professionals who use of 100% Panasonic OEM parts. With Panasonic's team of technical experts, state of the art repair facilities and high quality standards, you or your staff require product...
Pro Video Enhanced Service and Support Brochure
Page 3
...Standard+ Warranty. With the Premium Support plan, you will experience the ultimate level of service, support and protection for your Panasonic professional video product. Our team of technical experts will you receive standard/standard+ warranty and benefits coverage up through the ...mail-in, or carry-in the box with product commissioning, equipment deployment or need someone to ensure your Panasonic professional video product is authorized by Panasonic. PANASONIC PRO PROTECTION PREMIUM SUPPORT*** For enhanced coverage for equipment loaner service (if product cannot be able to drop...
...Standard+ Warranty. With the Premium Support plan, you will experience the ultimate level of service, support and protection for your Panasonic professional video product. Our team of technical experts will you receive standard/standard+ warranty and benefits coverage up through the ...mail-in, or carry-in the box with product commissioning, equipment deployment or need someone to ensure your Panasonic professional video product is authorized by Panasonic. PANASONIC PRO PROTECTION PREMIUM SUPPORT*** For enhanced coverage for equipment loaner service (if product cannot be able to drop...
Pro Video Enhanced Service and Support Brochure
Page 4
... PREFERRED AG-SVCPREF2Y AJ-SVCPREF2Y PREMIUM PANASONIC SKU AG-SVCPREM4Y AJ-SVCPREM4Y PANASONIC SKU AJ-S09TFMCNS AJ-S09TFMCNS2 MODELS COVERED AG-AC30 BT-LH1770 / BT-LH910 | AV-HS60C3G AG-DVX200 / AG-UX180 / AG-UX90 / AG-CVF15G | AJ-PX380 / AJ-PX230 / AJ-PX270 / AJ-PX800 / AJ-PD500 / AJ-HVF21KG / AJ-CVF50 / AJ-PG50 | AW-...AV-HS60C4P | AW-360B10GJ / AW-360C10GJ MODELS COVERED AG-DVX200 / AG-UX180 / AG-UX90 / AG-AC30 / AG-CVF15G | AJ-PX380 / AJ-PX230 / AJ-PX270 / AJ-PX800 / AJ-PD500 / AJ-HVF21KG / AJ-CVF50 / AJ-PG50 | AW-HE130 / AW-UN70 / AW-UE70 / AW-HE40 / AW-HN38 / AW-HN130 / AW-HN40 / AW-...
... PREFERRED AG-SVCPREF2Y AJ-SVCPREF2Y PREMIUM PANASONIC SKU AG-SVCPREM4Y AJ-SVCPREM4Y PANASONIC SKU AJ-S09TFMCNS AJ-S09TFMCNS2 MODELS COVERED AG-AC30 BT-LH1770 / BT-LH910 | AV-HS60C3G AG-DVX200 / AG-UX180 / AG-UX90 / AG-CVF15G | AJ-PX380 / AJ-PX230 / AJ-PX270 / AJ-PX800 / AJ-PD500 / AJ-HVF21KG / AJ-CVF50 / AJ-PG50 | AW-...AV-HS60C4P | AW-360B10GJ / AW-360C10GJ MODELS COVERED AG-DVX200 / AG-UX180 / AG-UX90 / AG-AC30 / AG-CVF15G | AJ-PX380 / AJ-PX230 / AJ-PX270 / AJ-PX800 / AJ-PD500 / AJ-HVF21KG / AJ-CVF50 / AJ-PG50 | AW-HE130 / AW-UN70 / AW-UE70 / AW-HE40 / AW-HN38 / AW-HN130 / AW-HN40 / AW-...
Parts List
Page 1
... in MICROFARADS (uF), P=uuF. 3. IMPORTANT SAFETY NOTICE Components identified with "■" shown below the main assembled parts. 4. EXPLODED VIEWS & REPLACEMENT PARTS LIST Model No. : AJ-PX270/EJ, AJ-PX285MC,298MC Note: 1. * Be sure to make your orders of these components, use only the same type. 6. When replacing any of replacement parts according to...
... in MICROFARADS (uF), P=uuF. 3. IMPORTANT SAFETY NOTICE Components identified with "■" shown below the main assembled parts. 4. EXPLODED VIEWS & REPLACEMENT PARTS LIST Model No. : AJ-PX270/EJ, AJ-PX285MC,298MC Note: 1. * Be sure to make your orders of these components, use only the same type. 6. When replacing any of replacement parts according to...
Parts List
Page 2
FRAME PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 21 1 E26 23 25 24 E25 26 22 20 E19 E17 E21 7 6 E18 12 5 E24 17 16 15 E23 E20 11 8 9 10 14 18 13 19 3 E22 4 SPL-1
FRAME PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 21 1 E26 23 25 24 E25 26 22 20 E19 E17 E21 7 6 E18 12 5 E24 17 16 15 E23 E20 11 8 9 10 14 18 13 19 3 E22 4 SPL-1
Parts List
Page 4
GRIP Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 1 E16 13 9 10 2 12 8 11 3 6 4 5 7 E15 E13 E14 14 SPL-
GRIP Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 1 E16 13 9 10 2 12 8 11 3 6 4 5 7 E15 E13 E14 14 SPL-
Parts List
Page 6
When replacing any of these components, use only the same type. 1 46 31 33 32 3 17 4 E11 E8 10 9 19 23 21 16 18 13 30 15 8 25 E9 20 E10 2 12 14 11 5 7 22 29 28 26 27 6 SPL-5 47 24 HANDLE Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety.
When replacing any of these components, use only the same type. 1 46 31 33 32 3 17 4 E11 E8 10 9 19 23 21 16 18 13 30 15 8 25 E9 20 E10 2 12 14 11 5 7 22 29 28 26 27 6 SPL-5 47 24 HANDLE Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety.
Parts List
Page 7
EVF Unit & LCD Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 45 34 44 35 42 43 E12 35 39 40 38 41 SPL-
EVF Unit & LCD Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety. When replacing any of these components, use only the same type. 45 34 44 35 42 43 E12 35 39 40 38 41 SPL-
Parts List
Page 8
... 1 VGQ1S85 LCD CASE BOTTOM 1 VGQ1S86 LCD CASE TOP 1 VGQ1S87 LCD HINGE COVER TOP 1 VXD0678 LCD HINGE U 1 VYK6S71 EVF U 1 VMG2126 EVF CAP 1 VYC1146 MIC HOLDER U 1 RGB0166-S PANASONIC BADGE 1 VEE1Q19 EVF CABLE 1 EVF to MAIN P.CBOARD E8 VEP20E47A HANDLE OP P.C.BOARD 1 E9 VEP20E48A HANDLE ZOOM GPS P.C.BOARD 1 E10 VEP20E69A LCD OPEN SENS P.C.BOARD...
... 1 VGQ1S85 LCD CASE BOTTOM 1 VGQ1S86 LCD CASE TOP 1 VGQ1S87 LCD HINGE COVER TOP 1 VXD0678 LCD HINGE U 1 VYK6S71 EVF U 1 VMG2126 EVF CAP 1 VYC1146 MIC HOLDER U 1 RGB0166-S PANASONIC BADGE 1 VEE1Q19 EVF CABLE 1 EVF to MAIN P.CBOARD E8 VEP20E47A HANDLE OP P.C.BOARD 1 E9 VEP20E48A HANDLE ZOOM GPS P.C.BOARD 1 E10 VEP20E69A LCD OPEN SENS P.C.BOARD...
Parts List
Page 9
When replacing any of these components, use only the same type. 29 30 34 32 E7 23 31 28 25 24 26 33 3 18 E1 E2 E3 27 E6 14 2 SPL-8 SIDE CASE (R) PARTS Unit ASSEMBLY 1 E5 22 15 9 E4 8 10 16 11 17 6 12 4 5 7 19 20 21 Components identified with the mark have the special characteristics for safety.
When replacing any of these components, use only the same type. 29 30 34 32 E7 23 31 28 25 24 26 33 3 18 E1 E2 E3 27 E6 14 2 SPL-8 SIDE CASE (R) PARTS Unit ASSEMBLY 1 E5 22 15 9 E4 8 10 16 11 17 6 12 4 5 7 19 20 21 Components identified with the mark have the special characteristics for safety.
Parts List
Page 11
When replacing any of these components, use only the same type. ̎ 5 1 SPL- HOOD UNIT & LENS Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety.
When replacing any of these components, use only the same type. ̎ 5 1 SPL- HOOD UNIT & LENS Unit PARTS ASSEMBLY Components identified with the mark have the special characteristics for safety.
Parts List
Page 13
...& DescriptionPcs VMG2126 VYC1146 VPG3U21 VPG3U22 VPG3V37 EVF CAP MIC HOLDER U PACKING CASE (IN) PACKING CASE (OUT) PACKING CASE (OUT) 1 1 1 FOR AJ-PX285MC,298MC 1 FOR AJ-PX298MC 1 FOR AJ-PX285MC Remarks Part Name & DescriptionPcs Remarks 1 1 1 1 1 1 1 1 2 2 ... TAIWAN 1 FOR ASIA OCEANIA/RUSSIA/CIMA 1 FOR SOUTH KOREA 1 FOR AJ-PX270EJ 1 FOR AJ-PX298MC 2 FOR JAPAN 1 FOR USA 1 FOR CANADA/LATIN AMERICA 1 FOR ASIA OCEANIA/RUSSIA/CIMA 1 FOR AJ-PX270EJ 1 FOR AJ-PX298MC 1 FOR SOUTH KOREA 1 FOR TAIWAN 1 FOR USA 1 FOR ...
...& DescriptionPcs VMG2126 VYC1146 VPG3U21 VPG3U22 VPG3V37 EVF CAP MIC HOLDER U PACKING CASE (IN) PACKING CASE (OUT) PACKING CASE (OUT) 1 1 1 FOR AJ-PX285MC,298MC 1 FOR AJ-PX298MC 1 FOR AJ-PX285MC Remarks Part Name & DescriptionPcs Remarks 1 1 1 1 1 1 1 1 2 2 ... TAIWAN 1 FOR ASIA OCEANIA/RUSSIA/CIMA 1 FOR SOUTH KOREA 1 FOR AJ-PX270EJ 1 FOR AJ-PX298MC 2 FOR JAPAN 1 FOR USA 1 FOR CANADA/LATIN AMERICA 1 FOR ASIA OCEANIA/RUSSIA/CIMA 1 FOR AJ-PX270EJ 1 FOR AJ-PX298MC 1 FOR SOUTH KOREA 1 FOR TAIWAN 1 FOR USA 1 FOR ...
Live Streaming ConferenceTheater Case Study
Page 1
...year, powered by their fingernails. SOLUTION Meticulously phased-in this or most other industries. LEARN MORE 877.803.8492 B2Bsales@us.panasonic.com us.panasonic.com/projectors CHALLENGE Converting an analog audio-video conference space into a state-of-the-art facility, featuring movie theater-like image ... part because it is the creator of one of high-definition, high-output Panasonic PT-DZ21K2 projectors, fixed mount, remotely operated AW-HE130 fixed mount pan/tilt/zoom (PTZ) cameras, and AJ-PX270 P2 AVC-Ultra Recording-capable and wireless streaming HD "use of the most technologically...
...year, powered by their fingernails. SOLUTION Meticulously phased-in this or most other industries. LEARN MORE 877.803.8492 B2Bsales@us.panasonic.com us.panasonic.com/projectors CHALLENGE Converting an analog audio-video conference space into a state-of-the-art facility, featuring movie theater-like image ... part because it is the creator of one of high-definition, high-output Panasonic PT-DZ21K2 projectors, fixed mount, remotely operated AW-HE130 fixed mount pan/tilt/zoom (PTZ) cameras, and AJ-PX270 P2 AVC-Ultra Recording-capable and wireless streaming HD "use of the most technologically...
Live Streaming ConferenceTheater Case Study
Page 2
...three projection screens - To provide the high-definition quality and color fidelity it comes to eating a gourmet dinner at 25Mbps) and Panasonic's proprietary DRS (Dynamic Range Stretch) and Hybrid Digital Noise Reduction technology. the whole package." Case Study: Food Market SCREEN IMAGES ...and another 24 by one of projection space. Even the most arresting presentation will resonate with revolutionary new features such as the Panasonic's AJ-PX720s, which was chosen to handle live video streaming from taking notes at a business conference to delivering images that will ...
...three projection screens - To provide the high-definition quality and color fidelity it comes to eating a gourmet dinner at 25Mbps) and Panasonic's proprietary DRS (Dynamic Range Stretch) and Hybrid Digital Noise Reduction technology. the whole package." Case Study: Food Market SCREEN IMAGES ...and another 24 by one of projection space. Even the most arresting presentation will resonate with revolutionary new features such as the Panasonic's AJ-PX720s, which was chosen to handle live video streaming from taking notes at a business conference to delivering images that will ...
Live Streaming ConferenceTheater Case Study
Page 3
... and partners was the last manufacturer standing. "I've had a problem with one of our projectors and they said "allows us .panasonic.com/projectors ©2017 Panasonic Corporation of North America. The chain's AV Director, for all the traditional things like the number and type of inputs and outputs... come in our facility." Food Market Case Study_04/17 Case Study: Food Market one of the installers said . "Of the four P12 (AJ-PX720) camcorders, two can stream in different manufacturers' components that met our specifications so that we use it was something they would , when...
... and partners was the last manufacturer standing. "I've had a problem with one of our projectors and they said "allows us .panasonic.com/projectors ©2017 Panasonic Corporation of North America. The chain's AV Director, for all the traditional things like the number and type of inputs and outputs... come in our facility." Food Market Case Study_04/17 Case Study: Food Market one of the installers said . "Of the four P12 (AJ-PX720) camcorders, two can stream in different manufacturers' components that met our specifications so that we use it was something they would , when...
Brochure
Page 1
AJ-PX270 Memory Card Camera Recorder The " ULTRA" Handheld picture simulated *The microphone shown in the photo is an optional accessory.
AJ-PX270 Memory Card Camera Recorder The " ULTRA" Handheld picture simulated *The microphone shown in the photo is an optional accessory.
Brochure
Page 2
It inherits Panasonic's accumulated broadcast technologies and know-how to "Notes Regarding Network Functions" on the back page. The AJ-PX270 features the AVC-ULTRA* codec family and support the microP2 card. Control switches, such as the front REC button, and ...Technologies is under license from program production to swift news gathering using networking functions.** The AJ-PX270 is a compact, lightweight professional ENG camera recorder for easy configuration of a streamlined news-gathering system. * The AJ-PX270 does not support all of the formats included in the AVC-ULTRA family. ** For...
It inherits Panasonic's accumulated broadcast technologies and know-how to "Notes Regarding Network Functions" on the back page. The AJ-PX270 features the AVC-ULTRA* codec family and support the microP2 card. Control switches, such as the front REC button, and ...Technologies is under license from program production to swift news gathering using networking functions.** The AJ-PX270 is a compact, lightweight professional ENG camera recorder for easy configuration of a streamlined news-gathering system. * The AJ-PX270 does not support all of the formats included in the AVC-ULTRA family. ** For...
Brochure
Page 3
...disabled. For details, visit Panasonic website (http://pro-av.panasonic.net/). available free of charge) is enabled, Last clip delete function and streaming function are also able to remotely control the zoom, focus, iris, white balance and master gain of the AJ-PX270 on LiveU Central. ** For.... *2: P2 Streaming Receiver software (Windows only, not supported by Mac; ULTRA SPEED Dual Codec Recording* for Smooth Network Connection** The AJ-PX270 can be checked on -air streaming. If the network is disconnected during the transfer. Start Stop Start Stop Start Stop Scene 1 Rec...
...disabled. For details, visit Panasonic website (http://pro-av.panasonic.net/). available free of charge) is enabled, Last clip delete function and streaming function are also able to remotely control the zoom, focus, iris, white balance and master gain of the AJ-PX270 on LiveU Central. ** For.... *2: P2 Streaming Receiver software (Windows only, not supported by Mac; ULTRA SPEED Dual Codec Recording* for Smooth Network Connection** The AJ-PX270 can be checked on -air streaming. If the network is disconnected during the transfer. Start Stop Start Stop Start Stop Scene 1 Rec...
Brochure
Page 4
... Rec, One-Shot Rec, Dual Rec and One-Clip Rec cannot be selected from the Panasonic VariCam, which is knurled for reliable fingertip control of view, from a New Menu The AJ-PX270's camera signal processing LSI enables hue-adjustable 12 axis color compensation for each color gamut,...QUALITY Approaches High-End Shoulder-Type Camera Recorder Performance 600% Dynamic Range with Three Manual Rings and Ultra Low-Speed Seesaw Zoom Levers The AJ-PX270 features a newly developed, high-performance, compact zoom lens. Gamma curves can be assigned to a user button for increased visibility. •...
... Rec, One-Shot Rec, Dual Rec and One-Clip Rec cannot be selected from the Panasonic VariCam, which is knurled for reliable fingertip control of view, from a New Menu The AJ-PX270's camera signal processing LSI enables hue-adjustable 12 axis color compensation for each color gamut,...QUALITY Approaches High-End Shoulder-Type Camera Recorder Performance 600% Dynamic Range with Three Manual Rings and Ultra Low-Speed Seesaw Zoom Levers The AJ-PX270 features a newly developed, high-performance, compact zoom lens. Gamma curves can be assigned to a user button for increased visibility. •...