User Guide
Page 3
Table of Contents 870 Chapter 1 Setting Up the Printer Introduction ...10 Selecting a Location for the Printer ...11 Printer Dimensions (Front View) ...11 Printer Dimensions ...12 Printer Parts ...12 Imaging Modules ...13 Major Parts - Top Cover Open ...14 Printer Operating Environment ...14 Printer Operating Requirements ...14 System Requirements ...15 Minimum Requirements ...15 Unpacking the Printer ...16 Installing the Multi-purpose tray...
Table of Contents 870 Chapter 1 Setting Up the Printer Introduction ...10 Selecting a Location for the Printer ...11 Printer Dimensions (Front View) ...11 Printer Dimensions ...12 Printer Parts ...12 Imaging Modules ...13 Major Parts - Top Cover Open ...14 Printer Operating Environment ...14 Printer Operating Requirements ...14 System Requirements ...15 Minimum Requirements ...15 Unpacking the Printer ...16 Installing the Multi-purpose tray...
User Guide
Page 4
......31 Default Settings ...32 Chapter 3 Installing the Software SuperScript 870 Software for Windows ...34 SuperScript 870 Printer Software and Accessories 34 Installing and Uninstalling SuperScript 870 Software 34 Installation for DOS Software Only ...35 Installation ...SuperScript 870 Software for Windows 95 and Windows 98 37 Uninstalling the SuperScript 870 Software for Windows 3.1x 38 Uninstalling the SuperScript 870 Software for Windows NT ...38 SuperScript 870 Windows Printer Driver ...38 Accessing the SuperScript 870 Windows Printer Driver ...39 Using the SuperScript 870 Windows Printer...
......31 Default Settings ...32 Chapter 3 Installing the Software SuperScript 870 Software for Windows ...34 SuperScript 870 Printer Software and Accessories 34 Installing and Uninstalling SuperScript 870 Software 34 Installation for DOS Software Only ...35 Installation ...SuperScript 870 Software for Windows 95 and Windows 98 37 Uninstalling the SuperScript 870 Software for Windows 3.1x 38 Uninstalling the SuperScript 870 Software for Windows NT ...38 SuperScript 870 Windows Printer Driver ...38 Accessing the SuperScript 870 Windows Printer Driver ...39 Using the SuperScript 870 Windows Printer...
User Guide
Page 5
... in Windows 3.1 ...63 Sound Alerts ...63 The Maximized Status Monitor ...64 Accessing the Maximized Status Monitor ...64 General Tab ...64 Change Printer Tab ...66 Alerts Tab ...67 Preferences Tab ...69 Chapter 5 DOS Printing The DOS Printing Utilities ...72 Printing from DOS Programs ...72 ...Installing DOS Software Only ...72 DOS Printer Control Panel ...73 Main Menu ...73 Control Printing Menu ...74 Change Printer Settings Menu ...75 Change LaserJet IIP Emulation Settings ...77 Print Sample Pages Menu ...78 Change Status ...
... in Windows 3.1 ...63 Sound Alerts ...63 The Maximized Status Monitor ...64 Accessing the Maximized Status Monitor ...64 General Tab ...64 Change Printer Tab ...66 Alerts Tab ...67 Preferences Tab ...69 Chapter 5 DOS Printing The DOS Printing Utilities ...72 Printing from DOS Programs ...72 ...Installing DOS Software Only ...72 DOS Printer Control Panel ...73 Main Menu ...73 Control Printing Menu ...74 Change Printer Settings Menu ...75 Change LaserJet IIP Emulation Settings ...77 Print Sample Pages Menu ...78 Change Status ...
User Guide
Page 6
......79 DOS Status Monitor (TSR) ...79 Starting the Status Monitor ...80 Using the DOS Status Monitor ...81 Chapter 6 Using the Printer Using the Multi-purpose Tray ...84 Loading Paper into the Multi-purpose Tray ...84 Loading Envelopes into the Multi-purpose Tray ...84 ...85 Loading Paper and Envelopes into the Manual Feed Tray 85 Loading Transparencies and Adhesive Labels ...86 Transparencies ...86 Adhesive Labels ...86 Chapter 7 Printer Options Printer Options ...88 The 500-Sheet Cassette ...88 Loading Paper into the 500-Sheet Cassette ...89 Memory Expansion Module (SIMM) ...90 Chapter 8 Maintaining...
......79 DOS Status Monitor (TSR) ...79 Starting the Status Monitor ...80 Using the DOS Status Monitor ...81 Chapter 6 Using the Printer Using the Multi-purpose Tray ...84 Loading Paper into the Multi-purpose Tray ...84 Loading Envelopes into the Multi-purpose Tray ...84 ...85 Loading Paper and Envelopes into the Manual Feed Tray 85 Loading Transparencies and Adhesive Labels ...86 Transparencies ...86 Adhesive Labels ...86 Chapter 7 Printer Options Printer Options ...88 The 500-Sheet Cassette ...88 Loading Paper into the 500-Sheet Cassette ...89 Memory Expansion Module (SIMM) ...90 Chapter 8 Maintaining...
User Guide
Page 7
Table of Contents Cleaning the Printer ...100 Cleaning the Inside of the Printer ...101 Cleaning the Outside of the Printer ...103 Relocating the Printer ...103 Chapter 9 Troubleshooting Updating your System ...106 Simple Troubleshooting ...106 Installation Problems ...106 About Paper Jams ... and Support ...118 Warranty Return Process ...121 SuperScript 870 Printer Limited Warranty ...122 Appendix A Selecting Print Media Selecting Paper and Media ...126 Care of Printer Supplies ...126 Paper Properties ...127 Additional Paper for Use in This Printer ...127 Paper and Print Media You Should NOT...
Table of Contents Cleaning the Printer ...100 Cleaning the Inside of the Printer ...101 Cleaning the Outside of the Printer ...103 Relocating the Printer ...103 Chapter 9 Troubleshooting Updating your System ...106 Simple Troubleshooting ...106 Installation Problems ...106 About Paper Jams ... and Support ...118 Warranty Return Process ...121 SuperScript 870 Printer Limited Warranty ...122 Appendix A Selecting Print Media Selecting Paper and Media ...126 Care of Printer Supplies ...126 Paper Properties ...127 Additional Paper for Use in This Printer ...127 Paper and Print Media You Should NOT...
User Guide
Page 9
Setting Up the Printer 1 Overview This chapter gives you the information you need when you set up output tray • Printer safety • Ordering supplies and accessories 9 It includes: • Selecting a location for your printer • Printer dimensions • Location of printer parts • Printer requirements • Unpacking the printer • Getting started and printing a test page • Installing the Face-up your printer, load paper, and begin printing.
Setting Up the Printer 1 Overview This chapter gives you the information you need when you set up output tray • Printer safety • Ordering supplies and accessories 9 It includes: • Selecting a location for your printer • Printer dimensions • Location of printer parts • Printer requirements • Unpacking the printer • Getting started and printing a test page • Installing the Face-up your printer, load paper, and begin printing.
User Guide
Page 10
...and optional 500-Sheet cassette combine to share 10 the printer. The optional NIC also allows users or workgroups on a wide variety of print quality and performance in a personal laser printer. The SuperScript 870 is designed to print on a TCP/IP, Novell ...95/98, or Macintosh System 7.x and 8.x, Adobe PrintGear has been provided. The standard 2 MB of the NEC SuperScript 870 printer. Your computer and the SuperScript 870 printer communicate bidirectionally to exchange operating status information such as proof sheets (N-up to support all major personal computer operating...
...and optional 500-Sheet cassette combine to share 10 the printer. The optional NIC also allows users or workgroups on a wide variety of print quality and performance in a personal laser printer. The SuperScript 870 is designed to print on a TCP/IP, Novell ...95/98, or Macintosh System 7.x and 8.x, Adobe PrintGear has been provided. The standard 2 MB of the NEC SuperScript 870 printer. Your computer and the SuperScript 870 printer communicate bidirectionally to exchange operating status information such as proof sheets (N-up to support all major personal computer operating...
User Guide
Page 11
... 22-3/5" (573mm) approx 3-1/4" (77mm) 11 Front View of the SuperScript 870 12-1/4" (313mm) Printer Dimensions (Front View) The illustrations below show standard dimensions for your printer. Caution! Chapter 1: Setting Up the Printer Selecting a Location for the Printer Follow all space, electrical, and operating environment requirements when selecting a location for the NEC SuperScript 870 printer. Printer space requirements Leave at the top.
... 22-3/5" (573mm) approx 3-1/4" (77mm) 11 Front View of the SuperScript 870 12-1/4" (313mm) Printer Dimensions (Front View) The illustrations below show standard dimensions for your printer. Caution! Chapter 1: Setting Up the Printer Selecting a Location for the Printer Follow all space, electrical, and operating environment requirements when selecting a location for the NEC SuperScript 870 printer. Printer space requirements Leave at the top.
User Guide
Page 12
... pages 4. Top cover release button Face-up to 150 pieces of the SuperScript 870 printer with the optional 500-Sheet cassette attached. Main output tray Holds as many as cover for a NEC SuperScript 870 printer with optional 500-Sheet cassette Printer Parts approx. 19-3/4"(372mm) approx. 18-1/4"(334mm) approx 5"(125mm) 14-3/4"(371mm...output tray 3. Ventilation fan grill 8. To order this option see page 24 in this guide. Chapter 1: Setting Up the Printer Printer Dimensions The following illustration shows standard dimensions for the Multi-purpose tray 5. Side View of paper 6.
... pages 4. Top cover release button Face-up to 150 pieces of the SuperScript 870 printer with the optional 500-Sheet cassette attached. Main output tray Holds as many as cover for a NEC SuperScript 870 printer with optional 500-Sheet cassette Printer Parts approx. 19-3/4"(372mm) approx. 18-1/4"(334mm) approx 5"(125mm) 14-3/4"(371mm...output tray 3. Ventilation fan grill 8. To order this option see page 24 in this guide. Chapter 1: Setting Up the Printer Printer Dimensions The following illustration shows standard dimensions for the Multi-purpose tray 5. Side View of paper 6.
User Guide
Page 13
...This long-lasting module has an estimated life of 20,000 pages. Rear output slot Used to monitor printer status The replaceable Toner module that shipped inside your new SuperScript 870 has a 3,000 page capacity at 5% coverage (typical business letter). Top cover Open to access the ... number 20-122 Photoconductor module The Photoconductor module contains the electrophotographic (EP) drum. The NEC part number is 20-125. The 3,000 page module- Chapter 1: Setting Up the Printer Imaging Modules Toner module Back View (without Face-up Output Tray Attached) 9. Main output tray ...
...This long-lasting module has an estimated life of 20,000 pages. Rear output slot Used to monitor printer status The replaceable Toner module that shipped inside your new SuperScript 870 has a 3,000 page capacity at 5% coverage (typical business letter). Top cover Open to access the ... number 20-122 Photoconductor module The Photoconductor module contains the electrophotographic (EP) drum. The NEC part number is 20-125. The 3,000 page module- Chapter 1: Setting Up the Printer Imaging Modules Toner module Back View (without Face-up Output Tray Attached) 9. Main output tray ...
User Guide
Page 14
...Parts - Toner Module Guide Channel Line up the channel with the pins on the Toner module during replacement. 14 Printer Operating Environment • Install the printer on a level and stable surface. • Install the printer in an area that will have a temperature range of 50˚F to 95˚F (10˚C to the... output trays. 2. Printer Operating Requirements Nominal line voltage and frequency- 120VAC@50/60 Hz Maximum power consumption-580 watts Fuser Unit Uses heat and pressure to permanently ...
...Parts - Toner Module Guide Channel Line up the channel with the pins on the Toner module during replacement. 14 Printer Operating Environment • Install the printer on a level and stable surface. • Install the printer in an area that will have a temperature range of 50˚F to 95˚F (10˚C to the... output trays. 2. Printer Operating Requirements Nominal line voltage and frequency- 120VAC@50/60 Hz Maximum power consumption-580 watts Fuser Unit Uses heat and pressure to permanently ...
User Guide
Page 15
... in Enhanced Mode, the system will tell you. The printer will automatically invoke PCL emulation mode to use the SuperScript 870 Windows software, you will need an IBM-compatible PC with the SuperScript 870 printer through a high quality bidirectional IEEE 1284 parallel cable (recommended length 6 ft). The SuperScript 870 printer can run Windows in Enhanced Mode, type WIN/3 at...
... in Enhanced Mode, the system will tell you. The printer will automatically invoke PCL emulation mode to use the SuperScript 870 Windows software, you will need an IBM-compatible PC with the SuperScript 870 printer through a high quality bidirectional IEEE 1284 parallel cable (recommended length 6 ft). The SuperScript 870 printer can run Windows in Enhanced Mode, type WIN/3 at...
User Guide
Page 16
... Install, User's Guide and software for this user's guide. Save all of this printer to make sure you purchased the printer. • NEC SuperScript 870 Printer • Multi-purpose tray • Face-up output tray • Toner module (inside printer) • Photoconductor module (inside printer) • AC power cord • Quick install foldout • ServiceXpress brochure • User...
... Install, User's Guide and software for this user's guide. Save all of this printer to make sure you purchased the printer. • NEC SuperScript 870 Printer • Multi-purpose tray • Face-up output tray • Toner module (inside printer) • Photoconductor module (inside printer) • AC power cord • Quick install foldout • ServiceXpress brochure • User...
User Guide
Page 17
Chapter 1: Setting Up the Printer 3. After you have removed the printer and accessories from the shipping box, place the printer on a stable surface and remove any packing or tape from inside the printer. 17 Rock the Toner module gently, five or six times, to redistribute the toner. 2. Remove the tape and packing from the printer and carefully follow the steps below. 1. Gently lift out the Toner module. 4. Press the Top cover release button and lift the Top cover.
Chapter 1: Setting Up the Printer 3. After you have removed the printer and accessories from the shipping box, place the printer on a stable surface and remove any packing or tape from inside the printer. 17 Rock the Toner module gently, five or six times, to redistribute the toner. 2. Remove the tape and packing from the printer and carefully follow the steps below. 1. Gently lift out the Toner module. 4. Press the Top cover release button and lift the Top cover.
User Guide
Page 18
...on the Toner module. Attach the Multi-purpose tray cover onto the Multi-purpose tray. 18 Installing the Multi-purpose tray Referring to the external printer parts figure on the inside the unit first.) 1. Holding onto the Toner module's handle, lower it cannot be inserted any visible packing tabs from... inside of the printer. 2. Gently seat the module, do not use the left and right slots in the printer as guides and gently push the tray in until it into the printer, making sure the green and blue markings on page 12, ...
...on the Toner module. Attach the Multi-purpose tray cover onto the Multi-purpose tray. 18 Installing the Multi-purpose tray Referring to the external printer parts figure on the inside the unit first.) 1. Holding onto the Toner module's handle, lower it cannot be inserted any visible packing tabs from... inside of the printer. 2. Gently seat the module, do not use the left and right slots in the printer as guides and gently push the tray in until it into the printer, making sure the green and blue markings on page 12, ...
User Guide
Page 19
... into the tray at once. 1. Using both hands, adjust the paper guides to fit snugly against the sides of 20 lb. Chapter 1: Setting Up the Printer 2. Note: To avoid jams, do not load additional paper until all the paper in the Multi-purpose Tray A maximum of 150 sheets of the paper.... Loading Paper in the tray has fed through the printer. 19 Remove the cover from the Multi-purpose tray and open the tray paper guides. paper (common copy paper) can be loaded into the Multi...
... into the tray at once. 1. Using both hands, adjust the paper guides to fit snugly against the sides of 20 lb. Chapter 1: Setting Up the Printer 2. Note: To avoid jams, do not load additional paper until all the paper in the Multi-purpose Tray A maximum of 150 sheets of the paper.... Loading Paper in the tray has fed through the printer. 19 Remove the cover from the Multi-purpose tray and open the tray paper guides. paper (common copy paper) can be loaded into the Multi...
User Guide
Page 20
... information on loading various media refer to be electrically grounded. Warning: This printer is a safety feature. Replace the cover on the rear panel of the printer. If you are unable to insert the plug into the cord socket located on to replace the outlet with a three...; inspected power strip (surge protector) and press the power switch ON [I]. The NEC SuperScript 870 comes with a properly grounded outlet. This plug will fit only a grounded AC outlet. This is intended to Chapter 6, "Using the Printer." 5. Do not defeat the purpose of paper. Plug the power cord into the...
... information on loading various media refer to be electrically grounded. Warning: This printer is a safety feature. Replace the cover on the rear panel of the printer. If you are unable to insert the plug into the cord socket located on to replace the outlet with a three...; inspected power strip (surge protector) and press the power switch ON [I]. The NEC SuperScript 870 comes with a properly grounded outlet. This plug will fit only a grounded AC outlet. This is intended to Chapter 6, "Using the Printer." 5. Do not defeat the purpose of paper. Plug the power cord into the...
User Guide
Page 21
... on how to light up again and takes about 20 seconds, only the ON LINE indicator remains lit, showing that the printer is on. Testing the Printer Before connecting to a computer, perform the following procedure to print the test page on letter or legal sized paper. This will... located on the left side of the prints before it receives no data remaining to print. Whenever the printer receives a print command while in the Multi-purpose tray. 2. The SuperScript 870 printer automatically enters a power-saving Energy Star compliant sleep mode if it is paper in this user's guide....
... on how to light up again and takes about 20 seconds, only the ON LINE indicator remains lit, showing that the printer is on. Testing the Printer Before connecting to a computer, perform the following procedure to print the test page on letter or legal sized paper. This will... located on the left side of the prints before it receives no data remaining to print. Whenever the printer receives a print command while in the Multi-purpose tray. 2. The SuperScript 870 printer automatically enters a power-saving Energy Star compliant sleep mode if it is paper in this user's guide....
User Guide
Page 22
...pins of the tray with both turned OFF [O]. 2. Gently bow the Face-up output tray from its packaging. 2. recommended) to connect the SuperScript 870 to the parallel port of the printer. The maximum capacity of the interface cable to a computer. 1. Remove the Face-up output tray inwards, toward the... the pin holders of this tray is 50 sheets. 1. Chapter 1: Setting Up the Printer Connecting the Interface Cable Use an IEEE 1284 compliant parallel cable (6 ft. Make sure the printer and the computer are output to the parallel port connector on the port connection. Connect one end ...
...pins of the tray with both turned OFF [O]. 2. Gently bow the Face-up output tray from its packaging. 2. recommended) to connect the SuperScript 870 to the parallel port of the printer. The maximum capacity of the interface cable to a computer. 1. Remove the Face-up output tray inwards, toward the... the pin holders of this tray is 50 sheets. 1. Chapter 1: Setting Up the Printer Connecting the Interface Cable Use an IEEE 1284 compliant parallel cable (6 ft. Make sure the printer and the computer are output to the parallel port connector on the port connection. Connect one end ...
User Guide
Page 23
...NEC will not replace this cord if you lose it from most computer retailers.) • Never use multi-plug adapters or extension cords to connect the printer to an AC wall outlet (grounded surge protectors OK). • Make sure the AC wall outlet meets the electrical requirements of your laser printer.... If you have a problem with the printer, or one that is always present inside the printer. Printer Safety Use common sense and good judgment whenever you are operating your printer (see page 14). • If you are...
...NEC will not replace this cord if you lose it from most computer retailers.) • Never use multi-plug adapters or extension cords to connect the printer to an AC wall outlet (grounded surge protectors OK). • Make sure the AC wall outlet meets the electrical requirements of your laser printer.... If you have a problem with the printer, or one that is always present inside the printer. Printer Safety Use common sense and good judgment whenever you are operating your printer (see page 14). • If you are...