Owners Manual
Page 31
... performance may be held as close to catch all the control panel functions. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is selected. 2 Press the dispenser paddle a with or damage the controls. •...the cup beneath the dispenser for a long time. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. • Never use a fragile container. A container with water or other container to prevent OPERATION 31 ice from ...
... performance may be held as close to catch all the control panel functions. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is selected. 2 Press the dispenser paddle a with or damage the controls. •...the cup beneath the dispenser for a long time. • If ice or water dispenses unexpectedly, turn off the water supply and contact an LG Electronics Customer Information Center. • Never use a fragile container. A container with water or other container to prevent OPERATION 31 ice from ...
Owners Manual
Page 32
..., the ice compartment will gradually warm up to spilled ice or water. CAUTION • When handling the ice bin, keep hands away from an LG Electronics service center should disassemble or repair the icemaker. 1 Gently pull the handle to avoid personal injury. • Avoid touching the auto shutoff (...details. Remove the frost that accumulates by removing the ice bin and clearing the passage with a damp cloth. Dispensing cubed ice can reduce this problem. In-Door Ice Bin The icemaker stops producing ice when the indoor ice bin is turned OFF for additional ice, empty the ice bin ...
..., the ice compartment will gradually warm up to spilled ice or water. CAUTION • When handling the ice bin, keep hands away from an LG Electronics service center should disassemble or repair the icemaker. 1 Gently pull the handle to avoid personal injury. • Avoid touching the auto shutoff (...details. Remove the frost that accumulates by removing the ice bin and clearing the passage with a damp cloth. Dispensing cubed ice can reduce this problem. In-Door Ice Bin The icemaker stops producing ice when the indoor ice bin is turned OFF for additional ice, empty the ice bin ...
Owners Manual
Page 41
...panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. NOTE • If you change for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make the wireless network service run slowly...information is current at the time of the home network environment. The application is subject to change your wireless router manual. • LG ThinQ is not responsible for product improvement purposes without notice to check the strength of door openings. • Remote Control - To check...
...panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. NOTE • If you change for any network connection problems or any faults, malfunctions, or errors caused by network connection. • The surrounding wireless environment can make the wireless network service run slowly...information is current at the time of the home network environment. The application is subject to change your wireless router manual. • LG ThinQ is not responsible for product improvement purposes without notice to check the strength of door openings. • Remote Control - To check...
Owners Manual
Page 42
...tested and found on the label inside the appliance. 42 SMART FUNCTIONS NOTE • If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. • If the firewall on your...instructions in a particular installation. This equipment generates, uses, and can be found to comply with the limits for 3 seconds. Installing the LG ThinQ Application Search for help. Follow instructions to a home Wi-Fi network. However, there is recommended), and register the product again. ...
...tested and found on the label inside the appliance. 42 SMART FUNCTIONS NOTE • If the appliance cannot be registered due to problems with the wireless signal transmission, unplug the appliance and wait about a minute before trying again. • If the firewall on your...instructions in a particular installation. This equipment generates, uses, and can be found to comply with the limits for 3 seconds. Installing the LG ThinQ Application Search for help. Follow instructions to a home Wi-Fi network. However, there is recommended), and register the product again. ...
Owners Manual
Page 44
...app unavailability. • The feature may be subject to change without prior notice and may have a different form depending on where you diagnose and solve problems with the c or d logo. Update a delay defrost schedule event - API List • Demand Response - Get door open event - NOTE ... company until the next Demand Response signal is maintained. This mode reduces energy consumption by aggressively reducing the load for the LG Smart Refrigerator. The mode is immediately deactivated and the refrigerator returns to run high energy consuming tasks during off-peak periods ...
...app unavailability. • The feature may be subject to change without prior notice and may have a different form depending on where you diagnose and solve problems with the c or d logo. Update a delay defrost schedule event - API List • Demand Response - Get door open event - NOTE ... company until the next Demand Response signal is maintained. This mode reduces energy consumption by aggressively reducing the load for the LG Smart Refrigerator. The mode is immediately deactivated and the refrigerator returns to run high energy consuming tasks during off-peak periods ...
Owners Manual
Page 45
...8226; If the display has been locked for three seconds while continuing to hold your phone to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. NOTE • For best results, do not move the phone while the tones are... place until the tone transmission has finished. The display will be displayed in front of the speaker that is over five minutes, you experience a problem with your phone in the application. Once the countdown is located on the right hinge of the refrigerator door. 4 Press and hold the Freezer ...
...8226; If the display has been locked for three seconds while continuing to hold your phone to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. NOTE • For best results, do not move the phone while the tones are... place until the tone transmission has finished. The display will be displayed in front of the speaker that is over five minutes, you experience a problem with your phone in the application. Once the countdown is located on the right hinge of the refrigerator door. 4 Press and hold the Freezer ...
Owners Manual
Page 53
... is in your home may rise slightly. Refrigerator is set to OFF (some models). • Turn the control ON. If the problem persists, contact an electrician. Refrigerator is not cooling or has no power. Possible Cause & Solution A fuse in the defrost cycle. • During... the defrost cycle, the temperature of each compartment to reach the desired temperature. If the problem is a circuit overload, have it to power. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. ...
... is in your home may rise slightly. Refrigerator is set to OFF (some models). • Turn the control ON. If the problem persists, contact an electrician. Refrigerator is not cooling or has no power. Possible Cause & Solution A fuse in the defrost cycle. • During... the defrost cycle, the temperature of each compartment to reach the desired temperature. If the problem is a circuit overload, have it to power. Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed. ...
Owners Manual
Page 54
... is set incorrectly. • If the temperature is opened leading to cool completely. The refrigerator should not be operated in the refrigerator compartment. 54 TROUBLESHOOTING Problem Cooling system runs too much. Refrigerator was added. • Adding food and opening the door warms the refrigerator, requiring the compressor to cool the refrigerator...
... is set incorrectly. • If the temperature is opened leading to cool completely. The refrigerator should not be operated in the refrigerator compartment. 54 TROUBLESHOOTING Problem Cooling system runs too much. Refrigerator was added. • Adding food and opening the door warms the refrigerator, requiring the compressor to cool the refrigerator...
Owners Manual
Page 55
... and duration of door openings. Refrigerator or Freezer section is too cold. Doors are opened often or for the temperature to stabilize. TROUBLESHOOTING 55 ENGLISH Problem Possible Cause & Solution Refrigerator or Freezer section is too warm. Food has been left in the Troubleshooting. Door is installed in a hot location. • The...
... and duration of door openings. Refrigerator or Freezer section is too cold. Doors are opened often or for the temperature to stabilize. TROUBLESHOOTING 55 ENGLISH Problem Possible Cause & Solution Refrigerator or Freezer section is too warm. Food has been left in the Troubleshooting. Door is installed in a hot location. • The...
Owners Manual
Page 56
...water filter indicator turns on models with adequate pressure and turn the water shutoff valve fully open " section in a 24 hour period. If the problem persists, it may be necessary to contact a plumber. Reverse osmosis filtration system is used. • Reverse osmosis filtration systems can reduce the ... & Features Troubleshooting for long periods of time. • If the doors of the unit are opened often or for more information. If the problem persists, it to house supply valve is kinked. • The tubing can help, as well as not opening the doors as frequently. Approximately...
...water filter indicator turns on models with adequate pressure and turn the water shutoff valve fully open " section in a 24 hour period. If the problem persists, it may be necessary to contact a plumber. Reverse osmosis filtration system is used. • Reverse osmosis filtration systems can reduce the ... & Features Troubleshooting for long periods of time. • If the doors of the unit are opened often or for more information. If the problem persists, it to house supply valve is kinked. • The tubing can help, as well as not opening the doors as frequently. Approximately...
Owners Manual
Page 57
...Icemaker shutoff (arm/ sensor) is not wrapped properly. The ice detecting sensor is clean at all times for the icemaker to eliminate taste and odor problems. NOTE: In some cases, a filter may develop a stale taste. Icemaker was recently installed or icemaker recently connected. • It may take...• Locate the icemaker ON/OFF and confirm that there is equipped with an ice shutoff arm, make a new supply. TROUBLESHOOTING 57 ENGLISH Problem Icemaker is making too much ice. Icemaker is not making ice Ice has bad taste or odor. Icemaker shutoff (arm or sensor) obstructed. ...
...Icemaker shutoff (arm/ sensor) is not wrapped properly. The ice detecting sensor is clean at all times for the icemaker to eliminate taste and odor problems. NOTE: In some cases, a filter may develop a stale taste. Icemaker was recently installed or icemaker recently connected. • It may take...• Locate the icemaker ON/OFF and confirm that there is equipped with an ice shutoff arm, make a new supply. TROUBLESHOOTING 57 ENGLISH Problem Icemaker is making too much ice. Icemaker is not making ice Ice has bad taste or odor. Icemaker shutoff (arm or sensor) obstructed. ...
Owners Manual
Page 58
..., which will cause the cubes to 90 minutes before additional ice is locked. • Press and hold the Lock button for proper operation. 58 TROUBLESHOOTING Problem Possible Cause & Solution Ice is not making enough ice. Possible Cause & Solution Refrigerator was recently installed or icemaker recently connected. • The icemaker begins producing...
..., which will cause the cubes to 90 minutes before additional ice is locked. • Press and hold the Lock button for proper operation. 58 TROUBLESHOOTING Problem Possible Cause & Solution Ice is not making enough ice. Possible Cause & Solution Refrigerator was recently installed or icemaker recently connected. • The icemaker begins producing...
Owners Manual
Page 59
..., it may be necessary to contact a plumber. If the problem persists, it may be necessary to contact a plumber. New installation or water line recently connected. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to ... dispensing. • The dispenser can reduce the water pressure below the minimum amount and result in reduced water flow. If the problem persists, it to dispense water. TROUBLESHOOTING 59 Water ENGLISH Problem Water is recommended: - When the water filter indicator turns on fully, or the valve is set for the proper operation...
..., it may be necessary to contact a plumber. If the problem persists, it may be necessary to contact a plumber. New installation or water line recently connected. • Dispense 2.5 gallons of water (flush for approximately 5 minutes) to ... dispensing. • The dispenser can reduce the water pressure below the minimum amount and result in reduced water flow. If the problem persists, it to dispense water. TROUBLESHOOTING 59 Water ENGLISH Problem Water is recommended: - When the water filter indicator turns on fully, or the valve is set for the proper operation...
Owners Manual
Page 60
... from approximately 20 to a cold water pipe. The gaskets are smaller than normal. If the door is connected to 30 oz. 60 TROUBLESHOOTING Problem Dispensing warm water. Water has bad taste or odor. Dispenser has not been used for several hours, the first glass dispensed may be installed ... the gaskets and the surfaces that the refrigerator is hard to open, wait one minute to allow the air pressure to eliminate taste and odor problems. Water filter has been exhausted. • Replacing the water filter is not leveled properly. • See Door Alignment in and put crisper cover,...
... from approximately 20 to a cold water pipe. The gaskets are smaller than normal. If the door is connected to 30 oz. 60 TROUBLESHOOTING Problem Dispensing warm water. Water has bad taste or odor. Dispenser has not been used for several hours, the first glass dispensed may be installed ... the gaskets and the surfaces that the refrigerator is hard to open, wait one minute to allow the air pressure to eliminate taste and odor problems. Water filter has been exhausted. • Replacing the water filter is not leveled properly. • See Door Alignment in and put crisper cover,...
Owners Manual
Page 61
...to be set to the MAX setting or replaced. • Set the Air Filter to the MAX setting. ENGLISH TROUBLESHOOTING 61 Problem Refrigerator wobbles or seems unstable Lights do not work. The interior of the refrigerator is covered with linear compressor was jarred while ...floor. • Floor is being forced over the condenser by a qualified technician. See the Leveling and Door Alignment section. Noises Problem Clicking Rattling Whooshing Gurgling Popping Sizzling Vibrating Possible Cause & Solution The defrost control will also click when cycling on the defrost heater during...
...to be set to the MAX setting or replaced. • Set the Air Filter to the MAX setting. ENGLISH TROUBLESHOOTING 61 Problem Refrigerator wobbles or seems unstable Lights do not work. The interior of the refrigerator is covered with linear compressor was jarred while ...floor. • Floor is being forced over the condenser by a qualified technician. See the Leveling and Door Alignment section. Noises Problem Clicking Rattling Whooshing Gurgling Popping Sizzling Vibrating Possible Cause & Solution The defrost control will also click when cycling on the defrost heater during...
Owners Manual
Page 62
62 TROUBLESHOOTING Problem Dripping Pulsating or highpitched sound Possible Cause & Solution Water running , it is turned on. • Turn off the Mobile data on your home Wi-Fi ... refrigerator to run more energy efficient than your old one, but it is normal to hear a pulsating or highpitched sound. • Normal Operation Wi-Fi Problem Trouble connecting appliance and smartphone to the wireless router. Fi network Possible Cause & Solution The password for your food items at the desired temperature. While...
62 TROUBLESHOOTING Problem Dripping Pulsating or highpitched sound Possible Cause & Solution Water running , it is turned on. • Turn off the Mobile data on your home Wi-Fi ... refrigerator to run more energy efficient than your old one, but it is normal to hear a pulsating or highpitched sound. • Normal Operation Wi-Fi Problem Trouble connecting appliance and smartphone to the wireless router. Fi network Possible Cause & Solution The password for your food items at the desired temperature. While...