bizhub 3300P User Guide
Page 6
... 134 13-Troubleshooting...136 Understanding the printer messages...136 Toner cartridge messages...136 Imaging unit messages ...145 Paper loading messages ...151 Printer communication error messages 165 Insufficient memory error messages 171 Miscellaneous messages ...175 Solving printer problems ...181 Basic printer problems...181 Option problems ...184 Paper feed problems ...187 Solving print problems...
... 134 13-Troubleshooting...136 Understanding the printer messages...136 Toner cartridge messages...136 Imaging unit messages ...145 Paper loading messages ...151 Printer communication error messages 165 Insufficient memory error messages 171 Miscellaneous messages ...175 Solving printer problems ...181 Basic printer problems...181 Option problems ...184 Paper feed problems ...187 Solving print problems...
bizhub 3300P User Guide
Page 15
A paper jam has occurred. Paper must be loaded in the tray or removed from the bin. - 15 - or 550-sheet tray 8 50-sheet multipurpose feeder 9 Front door User's Guide Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light Color Yellow Yellow Yellow Description An error has occurred. 5 Controller board access door 6 Standard 250-sheet tray 7 Optional 250-
A paper jam has occurred. Paper must be loaded in the tray or removed from the bin. - 15 - or 550-sheet tray 8 50-sheet multipurpose feeder 9 Front door User's Guide Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light Color Yellow Yellow Yellow Description An error has occurred. 5 Controller board access door 6 Standard 250-sheet tray 7 Optional 250-
bizhub 3300P User Guide
Page 16
Use this to initiate a print job. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. On Blinking Blinking slowly - 16 - Light or button 4 Toner low or replace imaging unit light 5 Ready or data light 6 Sleep button and light 7 Start button ...
Use this to initiate a print job. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. On Blinking Blinking slowly - 16 - Light or button 4 Toner low or replace imaging unit light 5 Ready or data light 6 Sleep button and light 7 Start button ...
bizhub 3300P User Guide
Page 18
Light sequence User's Guide Message Service error Load paper Remove paper from standard bin Change paper Toner cartridge low Imaging unit low Ready Waiting Busy Not ready - 18 -
Light sequence User's Guide Message Service error Load paper Remove paper from standard bin Change paper Toner cartridge low Imaging unit low Ready Waiting Busy Not ready - 18 -
bizhub 3300P User Guide
Page 19
... printer control panel. Missing or unresponsive toner cartridge Replace toner cartridge Toner cartridge, printer region mismatch Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many...
... printer control panel. Missing or unresponsive toner cartridge Replace toner cartridge Toner cartridge, printer region mismatch Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many...
bizhub 3300P User Guide
Page 89
Use Timeouts Wait Timeout Disabled 15-65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 sec Print Recovery Jam Recovery On Off Auto User's Guide To Set the... amount of restarts equals the specified value, then the error message appears. Automatically restart the printer back into the normal operation. Notes: • 5 is the factory default setting. The printer reprints jammed pages unless...
Use Timeouts Wait Timeout Disabled 15-65535 sec Error Recovery Auto Reboot Reboot when idle Reboot always Reboot never Error Recovery Max Auto Reboots 1-20 Print Recovery Auto Continue Disabled 5-255 sec Print Recovery Jam Recovery On Off Auto User's Guide To Set the... amount of restarts equals the specified value, then the error message appears. Automatically restart the printer back into the normal operation. Notes: • 5 is the factory default setting. The printer reprints jammed pages unless...
bizhub 3300P User Guide
Page 91
... the printer clips the image at the boundary defined by the Normal setting. If the printer runs out of memory, then the Memory Full [38] error message appears, but downloads are deleted in order to process print jobs. • On sets the printer to retain downloads only until memory is the...
... the printer clips the image at the boundary defined by the Normal setting. If the printer runs out of memory, then the Memory Full [38] error message appears, but downloads are deleted in order to process print jobs. • On sets the printer to retain downloads only until memory is the...
bizhub 3300P User Guide
Page 95
Adjust the printed output either by lightening the output. PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off To Print a page containing the PostScript error. Note: Off is the factory default setting. Note: 0 is the factory default setting. - 95 - Note:...Off is the factory default setting. Note: Auto is the factory default setting. XPS menu Use Print Error Pages Off On To Print a page containing information on errors, including XML markup errors. Disable the SysStart file. Note: Off is the factory default setting. Adjust the contrast of printed ...
Adjust the printed output either by lightening the output. PostScript menu Use Print PS Error On Off Lock PS Startup Mode On Off To Print a page containing the PostScript error. Note: Off is the factory default setting. Note: 0 is the factory default setting. - 95 - Note:...Off is the factory default setting. Note: Auto is the factory default setting. XPS menu Use Print Error Pages Off On To Print a page containing information on errors, including XML markup errors. Disable the SysStart file. Note: Off is the factory default setting. Adjust the contrast of printed ...
bizhub 3300P User Guide
Page 142
... - On If the supplemental light sequence matches the light sequence in the preceding illustration, then install a toner cartridge that matches the region number of the error code displayed on the Embedded Web Server. • The x and y values must match for printing to continue. - 142 -
... - On If the supplemental light sequence matches the light sequence in the preceding illustration, then install a toner cartridge that matches the region number of the error code displayed on the Embedded Web Server. • The x and y values must match for printing to continue. - 142 -
bizhub 3300P User Guide
Page 165
Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: 1. From the printer control panel, press to continue printing. User's Guide Remove paper from the standard output bin. 2. Remove the paper stack from standard output bin - Printer communication error messages Network [x] software error [54] - 165 -
Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then do the following: 1. From the printer control panel, press to continue printing. User's Guide Remove paper from the standard output bin. 2. Remove the paper stack from standard output bin - Printer communication error messages Network [x] software error [54] - 165 -
bizhub 3300P User Guide
Page 168
... disable it to Auto. - In the Parallel Buffer field, enter 2. 4. Note: The printer discards any data received through Printer Settings for Macintosh. Standard network software error [54] - User's Guide If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: •...
... disable it to Auto. - In the Parallel Buffer field, enter 2. 4. Note: The printer discards any data received through Printer Settings for Macintosh. Standard network software error [54] - User's Guide If the supplemental light sequence matches the light sequence in the preceding illustration, then try one or more of the following: •...
bizhub 3300P User Guide
Page 171
In the USB Buffer field, enter 2. 4. On - Click Submit. - If the printer is connected to collate job [37] - Insufficient memory error messages Insufficient memory to a computer by a USB cable, then access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh. User's Guide 2. Click Settings >Network/Ports >Standard USB. 3. On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. - 171 -
In the USB Buffer field, enter 2. 4. On - Click Submit. - If the printer is connected to collate job [37] - Insufficient memory error messages Insufficient memory to a computer by a USB cable, then access the Standard USB menu through the Local Printer Settings Utility for Windows or through Printer Settings for Macintosh. User's Guide 2. Click Settings >Network/Ports >Standard USB. 3. On If the printer control panel light sequence matches the light sequence in the preceding illustration, then press twice quickly to see the supplemental light sequence. - 171 -
bizhub 3300P User Guide
Page 178
Blinking - Blinking - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on. If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Blinking - Visit http://www.konicaminolta.com or contact your system support person. - 178 - Service error User's Guide - Blinking - Blinking -
Blinking - Blinking - Blinking If the printer control panel light sequence matches the light sequence in the preceding illustration, then turn off the printer, and then turn it back on. If the lights are still blinking after 10 seconds, then the printer may need to be serviced. Blinking - Visit http://www.konicaminolta.com or contact your system support person. - 178 - Service error User's Guide - Blinking - Blinking -
bizhub 3300P User Guide
Page 190
Turn off the printer, then wait for about 10 seconds, and then turn the printer back on printer control panel error light sequences, see Understanding the printer messages. Do the jobs print? Note: The printer continues to step 5. Do the jobs print? The problem ... job. Resend the print job. is solved. Do the jobs print? - 190 - User's Guide Action Step 3 If printer control panel light sequence indicates an error, then clear the message. Note: For more information, see the setup documentation that came with the printer. 2. Step 5 1. Do the jobs print? Yes No...
Turn off the printer, then wait for about 10 seconds, and then turn the printer back on printer control panel error light sequences, see Understanding the printer messages. Do the jobs print? Note: The printer continues to step 5. Do the jobs print? The problem ... job. Resend the print job. is solved. Do the jobs print? - 190 - User's Guide Action Step 3 If printer control panel light sequence indicates an error, then clear the message. Note: For more information, see the setup documentation that came with the printer. 2. Step 5 1. Do the jobs print? Yes No...
bizhub 3300P User Guide
Page 231
reserves the right to make changes to this guide and to the commands. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. This printer is free of the Hewlett-Packard Company. This document may ...Mac logo are trademarks or registered trademarks of Apple Inc., registered in its printer products. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no responsibility for, or liability for, errors contained in various application programs, and that this guide or for a particular purpose with the ...
reserves the right to make changes to this guide and to the commands. KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. bizhub and PageScope are trademarks of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. This printer is free of the Hewlett-Packard Company. This document may ...Mac logo are trademarks or registered trademarks of Apple Inc., registered in its printer products. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. makes no responsibility for, or liability for, errors contained in various application programs, and that this guide or for a particular purpose with the ...
bizhub 3300P Quick Reference
Page 3
Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light 4 Toner low or replace imaging unit light 5 Ready or data light Color Yellow Yellow Yellow Yellow ... your printer through the Embedded Web Server. A paper jam has occurred. The toner cartridge is in the tray or removed from the bin. Description An error has occurred. Quick Reference 1-Learning about the printer Note: For network printers or printers connected to be loaded in Ready state.
Using the printer control panel Light or button 1 Error light 2 Paper jam light 3 Load or remove paper light 4 Toner low or replace imaging unit light 5 Ready or data light Color Yellow Yellow Yellow Yellow ... your printer through the Embedded Web Server. A paper jam has occurred. The toner cartridge is in the tray or removed from the bin. Description An error has occurred. Quick Reference 1-Learning about the printer Note: For network printers or printers connected to be loaded in Ready state.
bizhub 3300P Quick Reference
Page 4
... can be on the light sequence. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. Use this to enable Sleep mode or Hibernate mode. Light or button 6 Sleep button and light 7 Start button and light 8 Stop or cancel button Quick...
... can be on the light sequence. The lights can mean different things, depending on , off, blinking, or blinking slowly, indicating a printer status, a warning, or an error. Use this to enable Sleep mode or Hibernate mode. Light or button 6 Sleep button and light 7 Start button and light 8 Stop or cancel button Quick...
bizhub 3300P Quick Reference
Page 5
Light sequence Quick Reference Message Close front door Replace imaging unit Replace unsupported toner cartridge Replace unsupported imaging unit Toner cartridge, imaging unit mismatch Canceling print job Flushing buffer Resolution reduced Non-Printer Manufacturer toner cartridge Non-Printer Manufacturer imaging unit Printer had to restart Toner cartridge very low Imaging unit very low Toner cartridge nearly low Imaging unit nearly low Service error - 5 -
Light sequence Quick Reference Message Close front door Replace imaging unit Replace unsupported toner cartridge Replace unsupported imaging unit Toner cartridge, imaging unit mismatch Canceling print job Flushing buffer Resolution reduced Non-Printer Manufacturer toner cartridge Non-Printer Manufacturer imaging unit Printer had to restart Toner cartridge very low Imaging unit very low Toner cartridge nearly low Imaging unit nearly low Service error - 5 -
bizhub 3300P Quick Reference
Page 7
Primary light sequence Quick Reference Supplemental light sequence Message Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many trays attached Incorrect paper size Memory full Paper jam, clear standard bin Paper jam, remove standard tray to clear duplex Paper jam, open rear door - 7 -
Primary light sequence Quick Reference Supplemental light sequence Message Missing or unresponsive imaging unit Standard network software error Network [x] software error Insufficient memory to collate job Complex page Insufficient memory to support Resource Save feature Standard parallel port disabled Standard USB port disabled Too many trays attached Incorrect paper size Memory full Paper jam, clear standard bin Paper jam, remove standard tray to clear duplex Paper jam, open rear door - 7 -