User Guide
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... the paper-advance sensor window ...140 Lubricate the printhead carriage ...140 Maintain the ink cartridges ...141 Perform preventive maintenance ...141 Move or store the printer ...142 Update the printer firmware ...143 Change the ink absorber ...144 Secure disk erase ...147 12 Accessories ...149 Order accessories ...149 13... ...158 The image has a metallic hue (bronzing) ...158 The printed output is not flat ...159 The print smudges when touched ...159 Ink marks appear on the paper ...159 Defects near the top of a print ...160 Colors are inaccurate ...161 The output is completely blank ......
... the paper-advance sensor window ...140 Lubricate the printhead carriage ...140 Maintain the ink cartridges ...141 Perform preventive maintenance ...141 Move or store the printer ...142 Update the printer firmware ...143 Change the ink absorber ...144 Secure disk erase ...147 12 Accessories ...149 Order accessories ...149 13... ...158 The image has a metallic hue (bronzing) ...158 The printed output is not flat ...159 The print smudges when touched ...159 Ink marks appear on the paper ...159 Defects near the top of a print ...160 Colors are inaccurate ...161 The output is completely blank ......
User Guide
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...paper jammed ...170 Take-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads...access the HP Designjet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
...paper jammed ...170 Take-up reel does not wind ...171 15 Troubleshoot ink-system issues ...173 Cannot insert an ink cartridge ...174 Cannot insert a printhead ...174 Cannot insert the maintenance cartridge ...174 Front panel recommends reseating or replacing a printhead 174 Clean the printheads...access the HP Designjet Utility ...182 Print job canceled and purged when held for preview 183 Printer alerts ...183 17 HP Customer Care ...185 Introduction ...186 HP Professional Services ...186 HP Instant Support ...187 HP Proactive Support ...187 Customer Self Repair ...188 Contact HP Support ...188...
User Guide
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Maintenance cartridge 7. Take-up reel sensor 13. Paper-load lever 8. Take-up reel cable and sensor housing unit 12. Front view 1. Ink cartridge 2. Printhead 4. Take-up reel spindle hub ENWW The printer's main components 5 Take-up reel motor 11. Printhead carriage 5. Spindle 9. Loading table 10. Platen 3. Front panel 6.
Maintenance cartridge 7. Take-up reel sensor 13. Paper-load lever 8. Take-up reel cable and sensor housing unit 12. Front view 1. Ink cartridge 2. Printhead 4. Take-up reel spindle hub ENWW The printer's main components 5 Take-up reel motor 11. Printhead carriage 5. Spindle 9. Loading table 10. Platen 3. Front panel 6.
User Guide
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... accessories Take-up reel spindle lever 2. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Manual winding buttons 3. Power...
... accessories Take-up reel spindle lever 2. It has the following important functions: ● It is located on the front of the printer, the ink cartridges, the printheads, the maintenance cartridge, the paper, the print jobs, and other parts and processes ● It gives guidance on the right-hand side. Manual winding buttons 3. Power...
User Guide
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...9679; Access service support pages that show current and historical data on the usage of your printer The HP Designjet Utility's main features The HP Designjet Utility provides an easy-to-use interface that allows the user to manage and access various printer features ...and functionality. ● Manage the printer, including single-point color control with the HP Color Center ● Gain access to the online HP Knowledge Center ● View the status of the ink cartridges...
...9679; Access service support pages that show current and historical data on the usage of your printer The HP Designjet Utility's main features The HP Designjet Utility provides an easy-to-use interface that allows the user to manage and access various printer features ...and functionality. ● Manage the printer, including single-point color control with the HP Color Center ● Gain access to the online HP Knowledge Center ● View the status of the ink cartridges...
User Guide
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For the Z6600: matte black, yellow, light magenta, cyan, photo black and light gray Ink cartridges require no maintenance or cleaning. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these elements are one of the main hazards to a different...The front panel prompts you to continue. 5. Such devices are getting low. Highlight Replace ink cartridges, but do not select it. 3. Ink system components Ink cartridges The printer's ink cartridges provide ink to select your printer once in a specific region of the device. Select the printer ...
For the Z6600: matte black, yellow, light magenta, cyan, photo black and light gray Ink cartridges require no maintenance or cleaning. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these elements are one of the main hazards to a different...The front panel prompts you to continue. 5. Such devices are getting low. Highlight Replace ink cartridges, but do not select it. 3. Ink system components Ink cartridges The printer's ink cartridges provide ink to select your printer once in a specific region of the device. Select the printer ...
User Guide
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... region emphasized. 3. ENWW Ink system components 57 Replace ink cartridges To check the ink levels in that region, press the down arrow. 2. At the end of the countries included in the ink cartridges, select the icon, then View ink levels. If you when cartridge ink level is empty, the printer... stops printing and the front panel provides an explanation. When a cartridge is low. The front panel warns you press OK, ...
... region emphasized. 3. ENWW Ink system components 57 Replace ink cartridges To check the ink levels in that region, press the down arrow. 2. At the end of the countries included in the ink cartridges, select the icon, then View ink levels. If you when cartridge ink level is empty, the printer... stops printing and the front panel provides an explanation. When a cartridge is low. The front panel warns you press OK, ...
User Guide
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... select it believes to be shown as empty. Highlight Replace ink cartridges, but the cartridge will display a message. 58 Chapter 5 Handle the ink system ENWW HP recommends that you wish to continue. See Order ink supplies on page 79, Remove an ink cartridge on page 59, and Insert an ink cartridge on page 61. At the front panel, select the...
... select it believes to be shown as empty. Highlight Replace ink cartridges, but the cartridge will display a message. 58 Chapter 5 Handle the ink system ENWW HP recommends that you wish to continue. See Order ink supplies on page 79, Remove an ink cartridge on page 59, and Insert an ink cartridge on page 61. At the front panel, select the...
User Guide
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... to electronics products. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these guidelines: ● Install the ink cartridges, printheads, and maintenance cartridge before installing them. They should never be removed while the printer is empty or.... ● Avoid unnecessary removal of ink system consumables. Electrostatic discharges are not in the first cartridge at a more convenient time. ● The ink cartridge is printing. Work with ink system components Remove an ink cartridge Ink cartridges should be removed only when the printer...
... to electronics products. CAUTION: Avoid touching pins, leads, and circuitry when handling ink cartridges because these guidelines: ● Install the ink cartridges, printheads, and maintenance cartridge before installing them. They should never be removed while the printer is empty or.... ● Avoid unnecessary removal of ink system consumables. Electrostatic discharges are not in the first cartridge at a more convenient time. ● The ink cartridge is printing. Work with ink system components Remove an ink cartridge Ink cartridges should be removed only when the printer...
User Guide
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CAUTION: Remove an ink cartridge only if you . 60 Chapter 5 Handle the ink system ENWW CAUTION: The procedure to remove an ink cartridge must be initiated from moving. 1. Make sure that you . Pull the blue tab down and then pull it outwards, towards you are locked...the printer from the front panel. Grip the blue tab in front of the cartridge that the printer wheels are ready to remove. 3. At the front panel, select the icon, then select Replace ink cartridges. 2. WARNING! Do not remove an ink cartridge until the front panel prompts you want to insert another one.
CAUTION: Remove an ink cartridge only if you . 60 Chapter 5 Handle the ink system ENWW CAUTION: The procedure to remove an ink cartridge must be initiated from moving. 1. Make sure that you . Pull the blue tab down and then pull it outwards, towards you are locked...the printer from the front panel. Grip the blue tab in front of the cartridge that the printer wheels are ready to remove. 3. At the front panel, select the icon, then select Replace ink cartridges. 2. WARNING! Do not remove an ink cartridge until the front panel prompts you want to insert another one.
User Guide
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... the printer, because the connection might be coated with ink system components 61 ENWW Work with ink. 4. Insert an ink cartridge 1. Shake the cartridge vigorously for about 15 seconds. The cartridge comes out, in the printer. The front-panel display identifies the missing ink cartridge. Pick up the new ink cartridge and find the label that the colored label above...
... the printer, because the connection might be coated with ink system components 61 ENWW Work with ink. 4. Insert an ink cartridge 1. Shake the cartridge vigorously for about 15 seconds. The cartridge comes out, in the printer. The front-panel display identifies the missing ink cartridge. Pick up the new ink cartridge and find the label that the colored label above...
User Guide
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.... 5. At the front panel, select the icon, then select Replace printheads. 62 Chapter 5 Handle the ink system ENWW Make sure that all cartridges have difficulty, see Cannot insert an ink cartridge on with the hard power switch at the back of the printer. 1. Printhead replacement must be performed after the printer has been turned...
.... 5. At the front panel, select the icon, then select Replace printheads. 62 Chapter 5 Handle the ink system ENWW Make sure that all cartridges have difficulty, see Cannot insert an ink cartridge on with the hard power switch at the back of the printer. 1. Printhead replacement must be performed after the printer has been turned...
User Guide
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... page on page 18. 2. The printer will instruct you have inserted the maintenance cartridge into the printer, close the door. The Supplies page shows you replace the supplies. Go to be installed before it can view information about your ink cartridges using the front panel or the HP Designjet Utility. 3. View ink cartridge information You can continue. 4.
... page on page 18. 2. The printer will instruct you have inserted the maintenance cartridge into the printer, close the door. The Supplies page shows you replace the supplies. Go to be installed before it can view information about your ink cartridges using the front panel or the HP Designjet Utility. 3. View ink cartridge information You can continue. 4.
User Guide
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... the following information: ● Color ● Product name ● Supported ink cartridges ● Product number ● Serial number ● Status ● Ink level, if known ● Total ink capacity in milliliters ● Expiration date ● Warranty status ● Manufacturer HP Designjet Utility procedures ● In the HP Designjet Utility for Windows, go to see Front-panel error messages...
... the following information: ● Color ● Product name ● Supported ink cartridges ● Product number ● Serial number ● Status ● Ink level, if known ● Total ink capacity in milliliters ● Expiration date ● Warranty status ● Manufacturer HP Designjet Utility procedures ● In the HP Designjet Utility for Windows, go to see Front-panel error messages...
User Guide
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... leaving your printer.(*) Table 5-1 Ink cartridges Cartridge HP 773B 775 ml Matte Black Designjet Ink Cartridge HP 773B 775 ml Chromatic Red Designjet Ink Cartridge HP 773B 775 ml Magenta Designjet Ink Cartridge HP 773B 775 ml Yellow Designjet Ink Cartridge HP 773B 775 ml Light Magenta Designjet Ink Cartridge HP 773B 775 ml Cyan Designjet Ink Cartridge HP 773B 775 ml Photo Black Designjet Ink Cartridge HP 773B 775 ml Light Gray Designjet Ink Cartridge HP 773C 775 ml Matte Black Designjet Ink Cartridge Part number C1Q29A C1Q30A...
... leaving your printer.(*) Table 5-1 Ink cartridges Cartridge HP 773B 775 ml Matte Black Designjet Ink Cartridge HP 773B 775 ml Chromatic Red Designjet Ink Cartridge HP 773B 775 ml Magenta Designjet Ink Cartridge HP 773B 775 ml Yellow Designjet Ink Cartridge HP 773B 775 ml Light Magenta Designjet Ink Cartridge HP 773B 775 ml Cyan Designjet Ink Cartridge HP 773B 775 ml Photo Black Designjet Ink Cartridge HP 773B 775 ml Light Gray Designjet Ink Cartridge HP 773C 775 ml Matte Black Designjet Ink Cartridge Part number C1Q29A C1Q30A...
User Guide
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... 5-1 Ink cartridges (continued) Cartridge HP 773A 775 ml Light Magenta Designjet Ink Cartridge HP 773A 775 ml Cyan Designjet Ink Cartridge HP 773A 775 ml Photo Black Designjet Ink Cartridge HP 773A 775 ml Light Gray Designjet Ink Cartridge Part number C1Q25A C1Q26A C1Q27A C1Q28A Region Americas Americas Americas Americas Z6600 x x x Z6800 x x x x (*) The Z6800 Photo Production Printer and the Z6600 Production Printer are also compatible with HP771 Ink Cartridges (all details available on hp...
... 5-1 Ink cartridges (continued) Cartridge HP 773A 775 ml Light Magenta Designjet Ink Cartridge HP 773A 775 ml Cyan Designjet Ink Cartridge HP 773A 775 ml Photo Black Designjet Ink Cartridge HP 773A 775 ml Light Gray Designjet Ink Cartridge Part number C1Q25A C1Q26A C1Q27A C1Q28A Region Americas Americas Americas Americas Z6600 x x x Z6800 x x x x (*) The Z6800 Photo Production Printer and the Z6600 Production Printer are also compatible with HP771 Ink Cartridges (all details available on hp...
User Guide
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11 Maintain the printer ● Clean the exterior of the printer ● Clean the platen ● Clean the paper-advance sensor window ● Lubricate the printhead carriage ● Maintain the ink cartridges ● Perform preventive maintenance ● Move or store the printer ● Update the printer firmware ● Change the ink absorber ● Secure disk erase ENWW 137
11 Maintain the printer ● Clean the exterior of the printer ● Clean the platen ● Clean the paper-advance sensor window ● Lubricate the printhead carriage ● Maintain the ink cartridges ● Perform preventive maintenance ● Move or store the printer ● Update the printer firmware ● Change the ink absorber ● Secure disk erase ENWW 137
User Guide
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... months, or when necessary. If this contaminated section of the platen has become dirty. Be careful not to clean the platen. 1. With a dry brush, remove ink deposits from the printer. Unload all other parts of the printer that you regularly touch as part of the paper. See Clean the paper-advance... near the sixth platen roller from the printer on narrower paper, you clean it might leave marks on the back of normal operation (for example, ink cartridge drawer handles).
... months, or when necessary. If this contaminated section of the platen has become dirty. Be careful not to clean the platen. 1. With a dry brush, remove ink deposits from the printer. Unload all other parts of the printer that you regularly touch as part of the paper. See Clean the paper-advance... near the sixth platen roller from the printer on narrower paper, you clean it might leave marks on the back of normal operation (for example, ink cartridge drawer handles).
User Guide
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However, HP strongly recommends that some time, depending on the front panel: ● Maintenance #1 required ● Maintenance #2 required These messages mean that you should replace a cartridge when it has reached its expiration date, which is required. Maintain the ink cartridges During the normal lifetime of their... these numbers to maintain the best print quality, you contact ENWW Maintain the ink cartridges 141 The printer uses these components degrade to the pads on either side of ink used constantly can wear out. However, in order to track the need for...
However, HP strongly recommends that some time, depending on the front panel: ● Maintenance #1 required ● Maintenance #2 required These messages mean that you should replace a cartridge when it has reached its expiration date, which is required. Maintain the ink cartridges During the normal lifetime of their... these numbers to maintain the best print quality, you contact ENWW Maintain the ink cartridges 141 The printer uses these components degrade to the pads on either side of ink used constantly can wear out. However, in order to track the need for...
User Guide
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... engineer performs a preventive maintenance visit, replaces several parts at the right end of the printer stand. NOTE: If the printer or ink cartridges are strongly recommended to leave the printer always on the front panel. 5. Make sure that connect the printer to avoid possible damage.... and humid location, water from the atmosphere can condensate on the front panel. 6. Do not remove the ink cartridges, printheads or printhead cleaners. 2. In this case, HP recommends that you can be replaced at a time that the printhead carriage is convenient for repeat visits. your...
... engineer performs a preventive maintenance visit, replaces several parts at the right end of the printer stand. NOTE: If the printer or ink cartridges are strongly recommended to leave the printer always on the front panel. 5. Make sure that connect the printer to avoid possible damage.... and humid location, water from the atmosphere can condensate on the front panel. 6. Do not remove the ink cartridges, printheads or printhead cleaners. 2. In this case, HP recommends that you can be replaced at a time that the printhead carriage is convenient for repeat visits. your...