User Guide
Page 8
The front-panel display recommends reseating or replacing the printhead 176 Clean the printhead ...177 Align the printhead ...177 Printhead status messages ...178 20 Troubleshooting general printer issues ...179 The printer will not start ...180 The printer ...Automatic file system check ...183 Alerts ...183 21 Front-panel error messages ...185 The system error log ...187 22 HP Customer Care ...188 Introduction ...189 HP Professional Services ...189 HP Proactive Support ...190 Customer Self Repair ...190 Contact HP Support ...191 23 Printer specifications ...192 Functional specifications ...193 ...
The front-panel display recommends reseating or replacing the printhead 176 Clean the printhead ...177 Align the printhead ...177 Printhead status messages ...178 20 Troubleshooting general printer issues ...179 The printer will not start ...180 The printer ...Automatic file system check ...183 Alerts ...183 21 Front-panel error messages ...185 The system error log ...187 22 HP Customer Care ...188 Introduction ...189 HP Professional Services ...189 HP Proactive Support ...190 Customer Self Repair ...190 Contact HP Support ...191 23 Printer specifications ...192 Functional specifications ...193 ...
User Guide
Page 11
...9679; The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the ...9679; Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing... on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general printer issues on page 179 ● Front-panel error messages on page 189). it contains the printer's software...
...9679; The printer has been dropped ● The printer is not operating normally HP Start-Up Kit The HP Start-Up Kit is the DVD that may occur while printing and include the ...9679; Printing on page 62 ● Web-connected printing on page 78 ● Job queue management (T920 PS and T1500 series) on page 87 ● Color management on page 95 ● Practical printing... on page 157 ● Troubleshooting ink cartridge and printhead issues on page 175 ● Troubleshooting general printer issues on page 179 ● Front-panel error messages on page 189). it contains the printer's software...
User Guide
Page 137
... is Out of warranty, this indicates that non-HP ink is being used . NOTE: You can also get some of the warranty implications. ENWW Remove the printhead 129 For an explanation of the printhead status messages, see Front-panel error messages on page 185 ● Volume of ink... it has used . The front panel asks you to prevent the printer from the HP Utility. ● Status, see Printhead status messages on page...
... is Out of warranty, this indicates that non-HP ink is being used . NOTE: You can also get some of the warranty implications. ENWW Remove the printhead 129 For an explanation of the printhead status messages, see Front-panel error messages on page 185 ● Volume of ink... it has used . The front panel asks you to prevent the printer from the HP Utility. ● Status, see Printhead status messages on page...
User Guide
Page 142
...may also have occurred, and the product model. HP partners who assist in other respects. If you ...chip. This information helps HP to design future products to HP's free return and recycling program (HP Planet Partners: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle...print coverage, the frequency of printing, the printing modes used, any printing errors that may be used in the operation of the printer. To do ...able to improve future HP products. The information collected by the memory chip does not include information that assists in an HP printer. Any third...
...may also have occurred, and the product model. HP partners who assist in other respects. If you ...chip. This information helps HP to design future products to HP's free return and recycling program (HP Planet Partners: http://www.hp.com/hpinfo/globalcitizenship/environment/recycle...print coverage, the frequency of printing, the printing modes used, any printing errors that may be used in the operation of the printer. To do ...able to improve future HP products. The information collected by the memory chip does not include information that assists in an HP printer. Any third...
User Guide
Page 193
... of the following messages appear on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. Table 21-1 Text messages Message Recommendation [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink...
... of the following messages appear on ink Printhead error: not present Printhead error: replace Printhead error: reseat Printhead out of the correct color. Table 21-1 Text messages Message Recommendation [Color] cartridge altered [Color] cartridge has expired [Color] cartridge is low on ink [Color] cartridge is missing [Color] cartridge is non-HP ink [Color] cartridge is out of ink...
User Guide
Page 195
...want to use your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. You may be automatically copied into the drive. Ensure that there are no obstacles restricting the movement of the printhead's carriage. See Update the firmware on page 191. 75.21:...sure that the loaded paper supports borderless printing. 79:03, 79:04 Update the printer's firmware. Table 21-2 Numerical error codes (continued) Error code Recommendation 74.01 An error occurred when loading the firmware update file. ● Turn off the printer using the Power button at the front. ...
...want to use your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. You may be automatically copied into the drive. Ensure that there are no obstacles restricting the movement of the printhead's carriage. See Update the firmware on page 191. 75.21:...sure that the loaded paper supports borderless printing. 79:03, 79:04 Update the printer's firmware. Table 21-2 Numerical error codes (continued) Error code Recommendation 74.01 An error occurred when loading the firmware update file. ● Turn off the printer using the Power button at the front. ...
User Guide
Page 207
... job preview 91 job queue 91 language 40 usage per job 121 usage statistics 121 environmental specifications 195 ePrinter security 42 erase files securely 138 error messages front panel 185 log 187 F fading colors 170 features of printer 5 file erase, secure 138 file system check 183 firewall status 36 firmware ... 22 setup 21 front panel 8 brightness 41 job preview 88 job queue 88 language 39 units 41 front panel option adjust paper advance 160 align printhead 177 allow EWS 182 auto-off 40 black point compensation 104 calibrate color 97 calibrate paper advance 160 calibration status 96 clean...
... job preview 91 job queue 91 language 40 usage per job 121 usage statistics 121 environmental specifications 195 ePrinter security 42 erase files securely 138 error messages front panel 185 log 187 F fading colors 170 features of printer 5 file erase, secure 138 file system check 183 firewall status 36 firmware ... 22 setup 21 front panel 8 brightness 41 job preview 88 job queue 88 language 39 units 41 front panel option adjust paper advance 160 align printhead 177 allow EWS 182 auto-off 40 black point compensation 104 calibrate color 97 calibrate paper advance 160 calibration status 96 clean...
User Guide
Page 209
...cut 58 incorrect out of paper 155 jam in platen 150 jam in stacker 155 loading error messages 147 maintenance 57 movement 57 not cut well 156 not flat 166 output problems in... driver 27 preview a print 70 print by email 80 print from Embedded Web Server [T1500] 64 HP Utility [T1500] 64 printer driver 65 USB flash drive 63 print from ePrint & Share 78 print...purge 177 insert 131 order 141 remove 129 replace, reseat 176 specification 193 status 128 status messages 178 printhead cleaner specification 193 printing 62 printing resolutions 193 Proactive Support 190 protect a roll [T1500] 75 protocols,...
...cut 58 incorrect out of paper 155 jam in platen 150 jam in stacker 155 loading error messages 147 maintenance 57 movement 57 not cut well 156 not flat 166 output problems in... driver 27 preview a print 70 print by email 80 print from Embedded Web Server [T1500] 64 HP Utility [T1500] 64 printer driver 65 USB flash drive 63 print from ePrint & Share 78 print...purge 177 insert 131 order 141 remove 129 replace, reseat 176 specification 193 status 128 status messages 178 printhead cleaner specification 193 printing 62 printing resolutions 193 Proactive Support 190 protect a roll [T1500] 75 protocols,...