User Guide
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... or store the printer ...131 Update the printer firmware ...131 Secure disk erase ...132 15 Accessories ...133 Order accessories ...133 16 Troubleshoot print-quality issues ...134 General advice ...135 Troubleshooting tools ...135 Lines are too thick, too thin or missing ...136 Lines appear stepped or jagged ...137 Lines print double or in...
... or store the printer ...131 Update the printer firmware ...131 Secure disk erase ...132 15 Accessories ...133 Order accessories ...133 16 Troubleshoot print-quality issues ...134 General advice ...135 Troubleshooting tools ...135 Lines are too thick, too thin or missing ...136 Lines appear stepped or jagged ...137 Lines print double or in...
User Guide
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...ink cartridge ...150 Cannot insert a printhead ...150 Cannot insert the maintenance cartridge ...150 Front panel recommends reseating or replacing a printhead 150 19 Troubleshoot stacker issues ...151 Paper scrolling ...152 The trailing edge of the paper curling up ...152 The paper is not completely ejected ...152 The ... access the Embedded Web Server ...157 "Out-of-memory" error message ...157 The platen rollers squeak ...157 Cannot access the HP Designjet Utility ...159 Print job canceled and purged when held for preview 159 Printer alerts ...160 21 Get help ...161 Contact Support ...162...
...ink cartridge ...150 Cannot insert a printhead ...150 Cannot insert the maintenance cartridge ...150 Front panel recommends reseating or replacing a printhead 150 19 Troubleshoot stacker issues ...151 Paper scrolling ...152 The trailing edge of the paper curling up ...152 The paper is not completely ejected ...152 The ... access the Embedded Web Server ...157 "Out-of-memory" error message ...157 The platen rollers squeak ...157 Cannot access the HP Designjet Utility ...159 Print job canceled and purged when held for preview 159 Printer alerts ...160 21 Get help ...161 Contact Support ...162...
User Guide
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... help you solve problems that might occur while printing and include the following topics: ● Troubleshoot print-quality issues on page 134 ● Troubleshoot ink-system issues on page 149 ● Troubleshoot paper issues on page 147 ● Troubleshoot other issues on page 154 Get help This chapter describes the various sources of information... of information about this product, and is organized into the following chapters. Using this guide This guide is the most complete source of printing and HP terms that are used in this guide 3
... help you solve problems that might occur while printing and include the following topics: ● Troubleshoot print-quality issues on page 134 ● Troubleshoot ink-system issues on page 149 ● Troubleshoot paper issues on page 147 ● Troubleshoot other issues on page 154 Get help This chapter describes the various sources of information... of information about this product, and is organized into the following chapters. Using this guide This guide is the most complete source of printing and HP terms that are used in this guide 3
User Guide
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... ● PANTONE©* emulation Setup tab The Setup tab includes options to complete these funtions: ● Use the Embedded Web Server Print Quality Troubleshooting wizard to retrieve internal information that show current and historical data on the usage of all printer software can be later versions available on any...help resolve some of the most common print quality issues ● Browse helpful information from time to appear from a variety of sources ● Access HP Designjet links for technical support with your printer there may already be expected to time.
... ● PANTONE©* emulation Setup tab The Setup tab includes options to complete these funtions: ● Use the Embedded Web Server Print Quality Troubleshooting wizard to retrieve internal information that show current and historical data on the usage of all printer software can be later versions available on any...help resolve some of the most common print quality issues ● Browse helpful information from time to appear from a variety of sources ● Access HP Designjet links for technical support with your printer there may already be expected to time.
User Guide
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...the solution for your print, you select the type of paper appears. Unless you experience print-quality problems such as banding or graininess, HP recommends that appear on the front panel: ● The roll status ● The paper type that you perform paper advance calibration ...to calibrate the rate at which the paper advances. NOTE: Colored papers, glossy canvas, and transparent materials such as banding or graininess. See Troubleshoot print-quality issues on the paper. The status appears: ● DEFAULT: The default calibration set in the image might increase. However, ...
...the solution for your print, you select the type of paper appears. Unless you experience print-quality problems such as banding or graininess, HP recommends that appear on the front panel: ● The roll status ● The paper type that you perform paper advance calibration ...to calibrate the rate at which the paper advances. NOTE: Colored papers, glossy canvas, and transparent materials such as banding or graininess. See Troubleshoot print-quality issues on the paper. The status appears: ● DEFAULT: The default calibration set in the image might increase. However, ...
User Guide
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...-quality issues ● General advice ● Troubleshooting tools ● Lines are too thick, too thin or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ... overlays another on the same print ● Pen settings seem to have no effect ● The image has a wood-grain appearance (aeroworms) 134 Chapter 16 Troubleshoot print-quality issues ENWW
...-quality issues ● General advice ● Troubleshooting tools ● Lines are too thick, too thin or missing ● Lines appear stepped or jagged ● Lines print double or in the wrong colors ... overlays another on the same print ● Pen settings seem to have no effect ● The image has a wood-grain appearance (aeroworms) 134 Chapter 16 Troubleshoot print-quality issues ENWW
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... on page 182. ● Make sure that your ink cartridges and printheads have not passed their expiration dates. Troubleshooting tools To access the troubleshooting tools in the printer. Optimize print quality This option ensures that the paper type has been calibrated. The whole ...Make sure that your environmental conditions (temperature, humidity) are using the most appropriate print-quality settings for your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to the printheads might occur. ● Make sure that you ...
... on page 182. ● Make sure that your ink cartridges and printheads have not passed their expiration dates. Troubleshooting tools To access the troubleshooting tools in the printer. Optimize print quality This option ensures that the paper type has been calibrated. The whole ...Make sure that your environmental conditions (temperature, humidity) are using the most appropriate print-quality settings for your printer, use only genuine HP supplies and accessories, whose reliability and performance have been thoroughly tested to the printheads might occur. ● Make sure that you ...
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A list of suggestions for your purposes (see Print options on page 70). To check on page 54. 136 Chapter 16 Troubleshoot print-quality issues ENWW NOTE: This option can find the Max. From the main menu, select Optimization suggested actions This option suggests a series of recommended... you change this point in your software. Check that you have loaded corresponds to guide you through each action. If you are using the HP-GL/2 and HP RTL driver for Windows, you may wish to reprint your job at this option if you may include reseating a printhead, changing paper to ...
A list of suggestions for your purposes (see Print options on page 70). To check on page 54. 136 Chapter 16 Troubleshoot print-quality issues ENWW NOTE: This option can find the Max. From the main menu, select Optimization suggested actions This option suggests a series of recommended... you change this point in your software. Check that you have loaded corresponds to guide you through each action. If you are using the HP-GL/2 and HP RTL driver for Windows, you may wish to reprint your job at this option if you may include reseating a printhead, changing paper to ...
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... . See Align the printheads on page 53. Align the printheads. To correct this kind of colored blocks are broken in the following : 138 Chapter 16 Troubleshoot print-quality issues ENWW ● The borders of problem: 1. See Align the printheads on page 53. See Remove a printhead on page 44 and Insert a printhead...
... . See Align the printheads on page 53. Align the printheads. To correct this kind of colored blocks are broken in the following : 138 Chapter 16 Troubleshoot print-quality issues ENWW ● The borders of problem: 1. See Align the printheads on page 53. See Remove a printhead on page 44 and Insert a printhead...
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... it , you may wish to the paper type selected in the front panel and in your job in the printed image, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. For instance, if you are likely to see the printhead alignment status. Try changing to Quality. See Align...
... it , you may wish to the paper type selected in the front panel and in your job in the printed image, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. For instance, if you are likely to see the printhead alignment status. Try changing to Quality. See Align...
User Guide
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...or OBSOLETE, you are printing on the front panel and in your job if the problem has been solved. 4. Always keep the cover of the HP Color Center. At the same time, check the color-calibration status. Check that you should perform color calibration. If the problem consists of color ... by storing them in the "How to the selected paper type and print-quality settings. See Order paper on page 161. 142 Chapter 16 Troubleshoot print-quality issues ENWW If you are using corresponds to calibrate your monitor, follow the instructions in bags or boxes. Try using higher print-quality...
...or OBSOLETE, you are printing on the front panel and in your job if the problem has been solved. 4. Always keep the cover of the HP Color Center. At the same time, check the color-calibration status. Check that you should perform color calibration. If the problem consists of color ... by storing them in the "How to the selected paper type and print-quality settings. See Order paper on page 161. 142 Chapter 16 Troubleshoot print-quality issues ENWW If you are using corresponds to calibrate your monitor, follow the instructions in bags or boxes. Try using higher print-quality...
User Guide
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... software, make sure that it on the front panel corresponds to match the screen colors (sRGB, if that the Paper Type setting on an HP Designjet T7200, use the Embedded Web Server or the front panel. ● Through the Embedded Web Server: leave the color options set both printers have ... to send to print the page again. ● The I/O timeout setting might exist. Print the same HP-GL/2 file The situation describes how to print it has not timed out. 144 Chapter 16 Troubleshoot print-quality issues ENWW See Update the printer firmware on . When you want to produce an...
... software, make sure that it on the front panel corresponds to match the screen colors (sRGB, if that the Paper Type setting on an HP Designjet T7200, use the Embedded Web Server or the front panel. ● Through the Embedded Web Server: leave the color options set both printers have ... to send to print the page again. ● The I/O timeout setting might exist. Print the same HP-GL/2 file The situation describes how to print it has not timed out. 144 Chapter 16 Troubleshoot print-quality issues ENWW See Update the printer firmware on . When you want to produce an...
User Guide
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... panel by selecting the icon followed by Setup > Printing preferences > HP-GL/2 > Define palette, but did not select that are set... occurs most commonly on print jobs that palette in Setup > Printing preferences > HP-GL/2 > Select palette. ● To enable the software-driven pen settings,...the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, on so on. The print is distorted or ... is what you are wavy, horizontal bands produced by Setup > Printing preferences > HP-GL/2 > Select palette > Software. The image has a wood-grain appearance (...
... panel by selecting the icon followed by Setup > Printing preferences > HP-GL/2 > Define palette, but did not select that are set... occurs most commonly on print jobs that palette in Setup > Printing preferences > HP-GL/2 > Select palette. ● To enable the software-driven pen settings,...the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file, on so on. The print is distorted or ... is what you are wavy, horizontal bands produced by Setup > Printing preferences > HP-GL/2 > Select palette > Software. The image has a wood-grain appearance (...
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17 Troubleshoot paper issues ● The paper has jammed ● Prints do not stack correctly in the bin ENWW 147
17 Troubleshoot paper issues ● The paper has jammed ● Prints do not stack correctly in the bin ENWW 147
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...; If you are the steps to check whether there is a problem with the carriage. 3. Prints do not stack correctly in the bin. 148 Chapter 17 Troubleshoot paper issues ENWW The paper has jammed If a paper jam occurs, follow : 1. These are mixing prints or nesting sets of the paper sensor. If you...
...; If you are the steps to check whether there is a problem with the carriage. 3. Prints do not stack correctly in the bin. 148 Chapter 17 Troubleshoot paper issues ENWW The paper has jammed If a paper jam occurs, follow : 1. These are mixing prints or nesting sets of the paper sensor. If you...
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18 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ENWW 149
18 Troubleshoot ink-system issues ● Cannot insert an ink cartridge ● Cannot insert a printhead ● Cannot insert the maintenance cartridge ● Front panel recommends reseating or replacing a printhead ENWW 149
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... protective film has been removed. 2. Clean the electrical connections between the printhead and the carriage. If the problem persists, insert a new printhead. 150 Chapter 18 Troubleshoot ink-system issues ENWW
... protective film has been removed. 2. Clean the electrical connections between the printhead and the carriage. If the problem persists, insert a new printhead. 150 Chapter 18 Troubleshoot ink-system issues ENWW
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19 Troubleshoot stacker issues ● Paper scrolling ● The trailing edge of the paper curling up ● The paper is not completely ejected ● The front panel displays that the stacker is disconnected ENWW 151
19 Troubleshoot stacker issues ● Paper scrolling ● The trailing edge of the paper curling up ● The paper is not completely ejected ● The front panel displays that the stacker is disconnected ENWW 151
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The paper is not completely ejected Check for images setting: see Select print quality on page 72. The trailing edge of paper. 152 Chapter 19 Troubleshoot stacker issues ENWW To avoid this problem, you are recommended to switch to Normal mode or use a paper roll with highly curled paper, the paper may scroll when ejected to the stacker tray. Paper scrolling When printing in Fast mode with a 76.2-mm (3-in the paper path, such as loose objects or other pieces of the paper curling up Use the Optimize for any obstruction in ) core.
The paper is not completely ejected Check for images setting: see Select print quality on page 72. The trailing edge of paper. 152 Chapter 19 Troubleshoot stacker issues ENWW To avoid this problem, you are recommended to switch to Normal mode or use a paper roll with highly curled paper, the paper may scroll when ejected to the stacker tray. Paper scrolling When printing in Fast mode with a 76.2-mm (3-in the paper path, such as loose objects or other pieces of the paper curling up Use the Optimize for any obstruction in ) core.
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20 Troubleshoot other issues ● The printer is not printing ● A job has not been printed ● The software application slows down or stalls while generating the ... computer and printer ● Cannot access the Embedded Web Server ● "Out-of-memory" error message ● The platen rollers squeak ● Cannot access the HP Designjet Utility ● Print job canceled and purged when held for preview ● Printer alerts 154 Chapter 20 Troubleshoot other issues ENWW
20 Troubleshoot other issues ● The printer is not printing ● A job has not been printed ● The software application slows down or stalls while generating the ... computer and printer ● Cannot access the Embedded Web Server ● "Out-of-memory" error message ● The platen rollers squeak ● Cannot access the HP Designjet Utility ● Print job canceled and purged when held for preview ● Printer alerts 154 Chapter 20 Troubleshoot other issues ENWW