User Guide
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... and print from other content repositories 75 Create your Online Print History 75 Share files in your Online Print History 75 HP Designjet ePrint & Share security 75 9 Job queue management (T790 PS and T1300 series 77 Introduction ...78 The job queue in the front panel (T790 PS and... information 122 Check usage statistics ...122 Check usage statistics for a job 123 Request accounting data by email 123 13 Handling ink cartridges and printheads 125 About the ink cartridges ...126 Check the ink cartridges status 126 Remove an ink cartridge ...126 Insert an ink cartridge ...128 ENWW v
... and print from other content repositories 75 Create your Online Print History 75 Share files in your Online Print History 75 HP Designjet ePrint & Share security 75 9 Job queue management (T790 PS and T1300 series 77 Introduction ...78 The job queue in the front panel (T790 PS and... information 122 Check usage statistics ...122 Check usage statistics for a job 123 Request accounting data by email 123 13 Handling ink cartridges and printheads 125 About the ink cartridges ...126 Check the ink cartridges status 126 Remove an ink cartridge ...126 Insert an ink cartridge ...128 ENWW v
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...Remove a printhead ...129 Insert a printhead ...132 14 Maintaining the printer 136 Check printer status ...137 Clean the exterior of the printer 137 Maintain the ink cartridges ...137 Move or store the printer ...137 Update the firmware ...138 Update the software ...139 Printer maintenance kits ...139 Secure Disk Erase ...139 15 ...The paper type is not in the driver 154 The printer printed on the wrong paper type 155 An "on hold for paper" message (T1300 series 155 The roll paper will not advance 157 The paper has jammed ...157 A strip stays on the output tray and generates jams 160...
...Remove a printhead ...129 Insert a printhead ...132 14 Maintaining the printer 136 Check printer status ...137 Clean the exterior of the printer 137 Maintain the ink cartridges ...137 Move or store the printer ...137 Update the firmware ...138 Update the software ...139 Printer maintenance kits ...139 Secure Disk Erase ...139 15 ...The paper type is not in the driver 154 The printer printed on the wrong paper type 155 An "on hold for paper" message (T1300 series 155 The roll paper will not advance 157 The paper has jammed ...157 A strip stays on the output tray and generates jams 160...
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... objects are missing 178 The Image Diagnostics Print 178 If you still have a problem ...181 18 Troubleshooting ink cartridge and printhead issues 182 Cannot insert an ink cartridge 183 Ink cartridge status messages 183 Cannot insert a printhead ...183 The front-panel display recommends reseating or replacing a printhead ... printer does not print ...191 The printer seems slow ...192 Communication failures between computer and printer 192 Cannot access the HP Utility 193 Cannot access the Embedded Web Server 193 Cannot connect to the Internet 193 Web Services issues ...194 Automatic file...
... objects are missing 178 The Image Diagnostics Print 178 If you still have a problem ...181 18 Troubleshooting ink cartridge and printhead issues 182 Cannot insert an ink cartridge 183 Ink cartridge status messages 183 Cannot insert a printhead ...183 The front-panel display recommends reseating or replacing a printhead ... printer does not print ...191 The printer seems slow ...192 Communication failures between computer and printer 192 Cannot access the HP Utility 193 Cannot access the Embedded Web Server 193 Cannot connect to the Internet 193 Web Services issues ...194 Automatic file...
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...page 69 ● Job queue management (T790 PS and T1300 series) on page 77 ● Color management on page 85 ● Practical printing examples on page 98 ● Retrieving printer usage information on page 121 ● Handling ink cartridges and printheads on page 125 ● Maintaining the printer ... on page 190 ● Front-panel error messages on page 196 Accessories, support and specifications These chapters, Accessories on page 141, HP Customer Care on page 200 and Printer specifications on page 210 contains definitions of contents, there is an alphabetical index to the table of...
...page 69 ● Job queue management (T790 PS and T1300 series) on page 77 ● Color management on page 85 ● Practical printing examples on page 98 ● Retrieving printer usage information on page 121 ● Handling ink cartridges and printheads on page 125 ● Maintaining the printer ... on page 190 ● Front-panel error messages on page 196 Accessories, support and specifications These chapters, Accessories on page 141, HP Customer Care on page 200 and Printer specifications on page 210 contains definitions of contents, there is an alphabetical index to the table of...
User Guide
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Ink cartridge slots 3. Blue lever 4. Printhead 8. Front panel 6. Basket 6 Chapter 1 Introduction ENWW Window 5. Output tray 9. Ink cartridge 2. Printhead carriage 7. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Front view 1. The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. Paper alignment lines 10.
Ink cartridge slots 3. Blue lever 4. Printhead 8. Front panel 6. Basket 6 Chapter 1 Introduction ENWW Window 5. Output tray 9. Ink cartridge 2. Printhead carriage 7. The 610 mm (24 in) printer (not shown) has the same components in ) printer illustrate the main components. Front view 1. The printer's main components The following front and rear views of the 1118mm (44 in a narrower body. Paper alignment lines 10.
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...HP Designjet ePrint & Share With HP Designjet ePrint & Share you can be expected to appear from time to time. ● HP Designjet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges... ◦ Manage e-mail notifications ◦ Change permissions and security settings (T1300 series only) See Access the Embedded Web Server on page 33 and Access the HP Utility on HP ePrinters from almost any device, including smartphones and tablet computers To take advantage...
...HP Designjet ePrint & Share With HP Designjet ePrint & Share you can be expected to appear from time to time. ● HP Designjet Preview ● The Embedded Web Server and (alternatively) the HP Utility allow you to: ◦ Manage the printer from a remote computer ◦ View the status of the ink cartridges... ◦ Manage e-mail notifications ◦ Change permissions and security settings (T1300 series only) See Access the Embedded Web Server on page 33 and Access the HP Utility on HP ePrinters from almost any device, including smartphones and tablet computers To take advantage...
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Roll protection (T1300 series) If you ... number, not one , the new roll remains protected. Unattended printing/overnight printing (T1300 series) The printer is available only if you told the printer the length of ... when you are making. NOTE: Information on page 26). ● Check the ink levels remaining in the following settings, depending on the paper type and what kind ...If you protect a roll, then later unload the current roll and load a new one specific roll of your ink cartridges. ● When you have enough paper to Optimal. ● Press , then , then Setup > Printing ...
Roll protection (T1300 series) If you ... number, not one , the new roll remains protected. Unattended printing/overnight printing (T1300 series) The printer is available only if you told the printer the length of ... when you are making. NOTE: Information on page 26). ● Check the ink levels remaining in the following settings, depending on the paper type and what kind ...If you protect a roll, then later unload the current roll and load a new one specific roll of your ink cartridges. ● When you have enough paper to Optimal. ● Press , then , then Setup > Printing ...
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13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 125
13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 125
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... you can press the color of your ink cartridges, you want to the printheads, which distribute the ink on the front panel, then . HP Utility procedures ● In the HP Utility for Windows, go to remove an ink cartridge while printing. Alternatively, press , then , then Ink > Replace ink cartridges. 126 Chapter 13 Handling ink cartridges and printheads ENWW Avoid touching pins, leads...
... you can press the color of your ink cartridges, you want to the printheads, which distribute the ink on the front panel, then . HP Utility procedures ● In the HP Utility for Windows, go to remove an ink cartridge while printing. Alternatively, press , then , then Ink > Replace ink cartridges. 126 Chapter 13 Handling ink cartridges and printheads ENWW Avoid touching pins, leads...
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NOTE: Avoid touching the end of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. ENWW Remove an ink cartridge 127 Grip the cartridge you wish to remove. 4. 2. Pull the cartridge straight up. The front-panel display identifies the missing ink cartridge. Open the ink cartridge cover on the left-hand side of the cartridge that is inserted into the printer, as there may be ink on the connection.
NOTE: Avoid touching the end of the printer. 3. NOTE: Avoid storing partially used ink cartridges. 5. ENWW Remove an ink cartridge 127 Grip the cartridge you wish to remove. 4. 2. Pull the cartridge straight up. The front-panel display identifies the missing ink cartridge. Open the ink cartridge cover on the left-hand side of the cartridge that is inserted into the printer, as there may be ink on the connection.
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Insert the ink cartridge into position. Insert an ink cartridge 1. Push the cartridge into the slot until it vigorously. 2. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that the letter or letters (in ..., see confirmation that the cartridge has been inserted. Check that all cartridges have been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW You should hear a beep and see Cannot insert an ink cartridge on the cartridge label. 3. Before removing the cartridge from its wrapping, shake it...
Insert the ink cartridge into position. Insert an ink cartridge 1. Push the cartridge into the slot until it vigorously. 2. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that the letter or letters (in ..., see confirmation that the cartridge has been inserted. Check that all cartridges have been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW You should hear a beep and see Cannot insert an ink cartridge on the cartridge label. 3. Before removing the cartridge from its wrapping, shake it...
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... the printhead status messages, see the Glossary on page 188. ENWW About the printheads 129 Follow the steps below to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see Printhead status messages on page...the front panel, press then , then the printhead on your printer for details of this indicates that non-HP ink is pressed down) to prevent the printer from the HP Utility. If the warranty status is See warranty note, this information from moving. Avoid touching pins, leads ...
... the printhead status messages, see the Glossary on page 188. ENWW About the printheads 129 Follow the steps below to the ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see Printhead status messages on page...the front panel, press then , then the printhead on your printer for details of this indicates that non-HP ink is pressed down) to prevent the printer from the HP Utility. If the warranty status is See warranty note, this information from moving. Avoid touching pins, leads ...
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Alternatively, press , then , then Ink > Replace printheads. 2. CAUTION: Printhead replacement must be performed with the printer powered on the right side of the printer. 5. From the front panel, press , then , ... position for more than three minutes without inserting or removing any printheads, it tries to move back to raise the lid. 130 Chapter 13 Handling ink cartridges and printheads ENWW Pull the handle up and toward you to release the wire loop. 6. Push the handle back to its normal position in the...
Alternatively, press , then , then Ink > Replace printheads. 2. CAUTION: Printhead replacement must be performed with the printer powered on the right side of the printer. 5. From the front panel, press , then , ... position for more than three minutes without inserting or removing any printheads, it tries to move back to raise the lid. 130 Chapter 13 Handling ink cartridges and printheads ENWW Pull the handle up and toward you to release the wire loop. 6. Push the handle back to its normal position in the...
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... protective caps by pulling them down. 2. 10. In this can damage the printhead. 11. The printhead is designed to be inserted. 132 Chapter 13 Handling ink cartridges and printheads ENWW Pull the blue handle upward until the printhead is released from accidentally inserting it into which the printhead is empty, or nearly... not pull abruptly because this case, you from the carriage. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1.
... protective caps by pulling them down. 2. 10. In this can damage the printhead. 11. The printhead is designed to be inserted. 132 Chapter 13 Handling ink cartridges and printheads ENWW Pull the blue handle upward until the printhead is released from accidentally inserting it into which the printhead is empty, or nearly... not pull abruptly because this case, you from the carriage. Check that the colored label on the printhead matches the colored label of the connected ink cartridges is to prevent you should replace the ink cartridge before inserting the new printhead. 1.
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... the handle to rest on the near side of the carriage. 7. 6. For a single printhead insertion, the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and printheads ENWW Ensure the end of the blue handle catches the wire loop on the carriage cover.
... the handle to rest on the near side of the carriage. 7. 6. For a single printhead insertion, the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and printheads ENWW Ensure the end of the blue handle catches the wire loop on the carriage cover.
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14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW
14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW
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...you need to move or store the printer, prepare it correctly to avoid possible damage to a network or a computer. WARNING! Maintain the ink cartridges During the normal lifetime of the printer. Move or store the printer If you regularly touch as nonabrasive liquid soap. Disconnect any time: see...ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you can also check a cartridge's expiration date at any cables connecting ...
...you need to move or store the printer, prepare it correctly to avoid possible damage to a network or a computer. WARNING! Maintain the ink cartridges During the normal lifetime of the printer. Move or store the printer If you regularly touch as nonabrasive liquid soap. Disconnect any time: see...ways: ● If you start the HP Utility and select your printer, you see a page of information describing the status of the printer and its paper and ink supplies. ● If you access the Embedded Web Server, you can also check a cartridge's expiration date at any cables connecting ...
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... Black Ink Cartridge HP 72 69 ml Cyan Ink Cartridge HP 72 69 ml Magenta Ink Cartridge HP 72 69 ml Yellow Ink Cartridge HP 72 69 ml Gray Ink Cartridge HP 72 130 ml Matte Black Ink Cartridge HP 72 130 ml Photo Black Ink Cartridge HP 72 130 ml Cyan Ink Cartridge HP 72 130 ml Magenta Ink Cartridge HP 72 130 ml Yellow Ink Cartridge HP 72 130 ml Gray Ink Cartridge HP 726 300 ml Matte Black Ink Cartridge (T795/T1300 series...
... Black Ink Cartridge HP 72 69 ml Cyan Ink Cartridge HP 72 69 ml Magenta Ink Cartridge HP 72 69 ml Yellow Ink Cartridge HP 72 69 ml Gray Ink Cartridge HP 72 130 ml Matte Black Ink Cartridge HP 72 130 ml Photo Black Ink Cartridge HP 72 130 ml Cyan Ink Cartridge HP 72 130 ml Magenta Ink Cartridge HP 72 130 ml Yellow Ink Cartridge HP 72 130 ml Gray Ink Cartridge HP 726 300 ml Matte Black Ink Cartridge (T795/T1300 series...
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... too thick, too thin or missing ● Colors are in the recommended range. CAUTION: If you have not passed their expiration dates: see Maintain the ink cartridges on page 137. See Environmental specifications on page 208. ● Check that the paper type has been calibrated. At the same time, check that your... papers, see Order paper on page 142. ● Make sure that your environmental conditions (temperature, humidity) are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the...
... too thick, too thin or missing ● Colors are in the recommended range. CAUTION: If you have not passed their expiration dates: see Maintain the ink cartridges on page 137. See Environmental specifications on page 208. ● Check that the paper type has been calibrated. At the same time, check that your... papers, see Order paper on page 142. ● Make sure that your environmental conditions (temperature, humidity) are inaccurate To start the wizard: ● From the HP Utility for Windows: go to the Support tab, and select Print quality troubleshooting. ● From the...
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...even if the printer has not suggested it now prints satisfactorily. 4. If the problem remains, try reprinting your printheads manually (see Contact HP Support on page 184). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see whether the ...on page 184). You could also try cleaning the printhead drop detector. Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 125), or contact HP Support (see Clean the printheads on page 184. 5. The printer normally notifies you when this is an example ...
...even if the printer has not suggested it now prints satisfactorily. 4. If the problem remains, try reprinting your printheads manually (see Contact HP Support on page 184). If the problem remains, clean the printheads again, and reprint the Image Diagnostics Print to see whether the ...on page 184). You could also try cleaning the printhead drop detector. Clean any persistently faulty printheads (see Handling ink cartridges and printheads on page 125), or contact HP Support (see Clean the printheads on page 184. 5. The printer normally notifies you when this is an example ...