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This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to the Intel® 5000 Series Chipsets Server Board Family Datasheet. For the latest version of the Intel® Server Board S5000PAL. Chapter 3 provides instructions on using the Intel® Server Board S5000PAL. Chapter 4 provides troubleshooting information. You will also find...
This includes how to navigate through the BIOS Setup screens, how to perform a BIOS update, and how to the Intel® 5000 Series Chipsets Server Board Family Datasheet. For the latest version of the Intel® Server Board S5000PAL. Chapter 3 provides instructions on using the Intel® Server Board S5000PAL. Chapter 4 provides troubleshooting information. You will also find...
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... server board is available under "Other Resources" at the right side of the following accessory items for Intel products, see http://support.intel.com/support/motherboards/server/S5000PAL/ compat.htm. For information about this product For BIOS settings and chipset information If you need or want to purchase one or more information about this...
... server board is available under "Other Resources" at the right side of the following accessory items for Intel products, see http://support.intel.com/support/motherboards/server/S5000PAL/ compat.htm. For information about this product For BIOS settings and chipset information If you need or want to purchase one or more information about this...
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Intel® Server Board S5000PAL User's Guide ix Table 1. Additional Information and Software For this information or software Use this Document or Software Accessories or other Intel server products Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this ...To make sure your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested HardwareOperating Systems List Reference Chassis ...
Intel® Server Board S5000PAL User's Guide ix Table 1. Additional Information and Software For this information or software Use this Document or Software Accessories or other Intel server products Hardware (peripheral boards, adapter cards) and operating systems that have been tested with this ...To make sure your system falls within the allowed power budget For software to manage your Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested HardwareOperating Systems List Reference Chassis ...
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... ...11 Power Supply ...13 Optional Hardware ...13 Intel® RAID Activation Key 13 Hard Disk Drives ...13 Intel® Remote Management Module and RMM NIC 13 Intel® Local Control Panel 14 Chapter 3: Server Utilities 15 Using the BIOS Setup Utility 15 Starting Setup ...15 If You... Cannot Access Setup 15 Setup Menus ...15 Upgrading the BIOS ...17 Preparing for the Upgrade 17 Upgrading the BIOS ...18 Clearing the Password ...18 Clearing the CMOS ...19 Chapter 4: Hardware Installations and Upgrades 21 Intel® Server Board S5000PAL...
... ...11 Power Supply ...13 Optional Hardware ...13 Intel® RAID Activation Key 13 Hard Disk Drives ...13 Intel® Remote Management Module and RMM NIC 13 Intel® Local Control Panel 14 Chapter 3: Server Utilities 15 Using the BIOS Setup Utility 15 Starting Setup ...15 If You... Cannot Access Setup 15 Setup Menus ...15 Upgrading the BIOS ...17 Preparing for the Upgrade 17 Upgrading the BIOS ...18 Clearing the Password ...18 Clearing the CMOS ...19 Chapter 4: Hardware Installations and Upgrades 21 Intel® Server Board S5000PAL...
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System Boots when Installing PCI Card 48 Problems with Newly Installed Application Software 48 Problems with Application Software that Ran Correctly Earlier 48 Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) ...49 Hard Drive(s) are not Recognized 49 Bootable CD-ROM Disk Is Not Detected 49 LED Information ...50 BIOS POST Beep Codes 50 Appendix D: LED Decoder 53 Appendix E: Intel® Server Issue Report Form 59 Intel® Server Board S5000PAL User's Guide xiii
System Boots when Installing PCI Card 48 Problems with Newly Installed Application Software 48 Problems with Application Software that Ran Correctly Earlier 48 Devices are not Recognized under Device Manager (Microsoft* Windows* Operating System) ...49 Hard Drive(s) are not Recognized 49 Bootable CD-ROM Disk Is Not Detected 49 LED Information ...50 BIOS POST Beep Codes 50 Appendix D: LED Decoder 53 Appendix E: Intel® Server Issue Report Form 59 Intel® Server Board S5000PAL User's Guide xiii
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...Backup Battery 29 Figure 17. Diagnostic LED Placement Diagram 54 Intel® Server Board S5000PAL User's Guide xvii Intel® Server Board S5000PAL 1 Figure 2. Recovery Jumpers ...6 Figure 5. Four DIMM ...Configuration Example 12 Figure 9. Clear CMOS Jumper 20 Figure 11. Installing the Heat Sink 26 Figure 16. Server Board Connector and Component Locations 4 Figure 3. Light Guided Diagnostic LEDs 7 Figure 6. Clear Password Jumper 19 Figure 10. Installing the Memory 22 Figure 12. BIOS...
...Backup Battery 29 Figure 17. Diagnostic LED Placement Diagram 54 Intel® Server Board S5000PAL User's Guide xvii Intel® Server Board S5000PAL 1 Figure 2. Recovery Jumpers ...6 Figure 5. Four DIMM ...Configuration Example 12 Figure 9. Clear CMOS Jumper 20 Figure 11. Installing the Heat Sink 26 Figure 16. Server Board Connector and Component Locations 4 Figure 3. Light Guided Diagnostic LEDs 7 Figure 6. Clear Password Jumper 19 Figure 10. Installing the Memory 22 Figure 12. BIOS...
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These pins should be selected on 2-3 for normal operation. BIOS Select Jumper Intel® Server Board S5000PAL User's Guide 5 Configuration Jumpers BIOS Select J3H1 3 3 1-2: Force Lower Bank 2-3: Normal Operation (Default) Jumper Name BIOS Select TP02087 Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be jumpered on the next reset. Figure 3.
These pins should be selected on 2-3 for normal operation. BIOS Select Jumper Intel® Server Board S5000PAL User's Guide 5 Configuration Jumpers BIOS Select J3H1 3 3 1-2: Force Lower Bank 2-3: Normal Operation (Default) Jumper Name BIOS Select TP02087 Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be jumpered on the next reset. Figure 3.
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... left LED is included on the Intel® Server Deployment Toolkit 2.0 CD. The BIOS Setup utility provides multiple drive configuration options on the server board and to enable or disable "AHCI Mode" or "Configure SATA as RAID". Intel® Embedded Server RAID Technology II...provide the following information. The Legacy and Enhanced modes affect the RAID configuration as RAID." Intel® Server Board S5000PAL User's Guide 9 If RAID 5 is required for RAID configurations. Table 3. The Intel® Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10. ...
... left LED is included on the Intel® Server Deployment Toolkit 2.0 CD. The BIOS Setup utility provides multiple drive configuration options on the server board and to enable or disable "AHCI Mode" or "Configure SATA as RAID". Intel® Embedded Server RAID Technology II...provide the following information. The Legacy and Enhanced modes affect the RAID configuration as RAID." Intel® Server Board S5000PAL User's Guide 9 If RAID 5 is required for RAID configurations. Table 3. The Intel® Embedded Server RAID Technology II feature provides RAID modes 0, 1, and 10. ...
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.... This key scrolls through the values in the associated pick list without displaying the full list. This key scrolls through the values in the BIOS Setup menus. If a pick list is displayed, the key will undo the pressing of the key. The up - Select Item down arrow...previous value in a menu item's option list, or a value field pick list. When the key is pressed in any existing field values. 16 Intel® Server Board S5000PAL User's Guide Setup Defaults - Pressing causes the following to appear: Setup Confirmation Load default configuration now? [Yes] [No] If "Yes" is...
.... This key scrolls through the values in the associated pick list without displaying the full list. This key scrolls through the values in the BIOS Setup menus. If a pick list is displayed, the key will undo the pressing of the key. The up - Select Item down arrow...previous value in a menu item's option list, or a value field pick list. When the key is pressed in any existing field values. 16 Intel® Server Board S5000PAL User's Guide Setup Defaults - Pressing causes the following to appear: Setup Confirmation Load default configuration now? [Yes] [No] If "Yes" is...
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Boot the computer and press when you see the message: Press Key if you to run SETUP 2. Intel® Server Board S5000PAL User's Guide 17 Upgrading the BIOS The upgrade utility allows you want to upgrade the BIOS in flash memory. See "Additional Information and Software" for the Upgrade The steps below explain how to...
Boot the computer and press when you see the message: Press Key if you to run SETUP 2. Intel® Server Board S5000PAL User's Guide 17 Upgrading the BIOS The upgrade utility allows you want to upgrade the BIOS in flash memory. See "Additional Information and Software" for the Upgrade The steps below explain how to...
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...original position before attempting a BIOS upgrade. If this happens...BIOS Follow the instructions in the readme file distributed with the BIOS upgrade. The system will reset automatically when the BIOS... update process is lost or forgotten, moving the password clear jumper into the "clear" position clears both passwords. Power down the system and boot it again. Caution: Do not power down the system during the BIOS... update process! Obtaining the Upgrade Download the BIOS...require that came with the BIOS image file before a ...
...original position before attempting a BIOS upgrade. If this happens...BIOS Follow the instructions in the readme file distributed with the BIOS upgrade. The system will reset automatically when the BIOS... update process is lost or forgotten, moving the password clear jumper into the "clear" position clears both passwords. Power down the system and boot it again. Caution: Do not power down the system during the BIOS... update process! Obtaining the Upgrade Download the BIOS...require that came with the BIOS image file before a ...
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... can be used to the Password Clear Protect position, covering pins 1 and 2. 6. Move the jumper from the normal operation position, CMOS Clear by going into BIOS setup. Close the server chassis. 7. Reconnect the AC power and power up the server. 8. Open the server. 3. BMC Force Update Mode 2 3 J1D2 Password ...Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 9. Return the Password Clear jumper to reset the configuration RAM. 1. Intel® Server Board S5000PAL User's Guide 19 Clear Password Jumper TP02080 4.
... can be used to the Password Clear Protect position, covering pins 1 and 2. 6. Move the jumper from the normal operation position, CMOS Clear by going into BIOS setup. Close the server chassis. 7. Reconnect the AC power and power up the server. 8. Open the server. 3. BMC Force Update Mode 2 3 J1D2 Password ...Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 9. Return the Password Clear jumper to reset the configuration RAM. 1. Intel® Server Board S5000PAL User's Guide 19 Clear Password Jumper TP02080 4.
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Reconnect the AC power and power up the system. 8. The CMOS is now cleared and can be reset by BMC location, covering pins 1 and 2. 6. Return the CMOS Clear jumper to the CMOS Clear by going into the BIOS setup. 20 Intel® Server Board S5000PAL User's Guide Wait five seconds. 5. Clear CMOS Jumper TP02080 4. Close the server chassis. 7. BMC Force Update Mode 2 3 J1D2 Password Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 10.
Reconnect the AC power and power up the system. 8. The CMOS is now cleared and can be reset by BMC location, covering pins 1 and 2. 6. Return the CMOS Clear jumper to the CMOS Clear by going into the BIOS setup. 20 Intel® Server Board S5000PAL User's Guide Wait five seconds. 5. Clear CMOS Jumper TP02080 4. Close the server chassis. 7. BMC Force Update Mode 2 3 J1D2 Password Reset Disable 2 Enable 3 J1D1 2 Clear 3 CMOS J1D3 Figure 10.
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...does not light, see "No Characters Appear on Screen". The prompt varies according to the system and/or the peripheral devices. 1. Intel® Server Board S5000PAL User's Guide 43 Turn off the system and any peripheral cables from the hard disk drive, make sure there is plugged into ...Power Light Does Not Light". Check for the keyboard and the video monitor. 2. Turn on the system. If not, see "Make sure the BIOS is checked, its source. Failure to do so can cause permanent damage to the operating system. Hardware Diagnostic Testing This section provides a more ...
...does not light, see "No Characters Appear on Screen". The prompt varies according to the system and/or the peripheral devices. 1. Intel® Server Board S5000PAL User's Guide 43 Turn off the system and any peripheral cables from the hard disk drive, make sure there is plugged into ...Power Light Does Not Light". Check for the keyboard and the video monitor. 2. Turn on the system. If not, see "Make sure the BIOS is checked, its source. Failure to do so can cause permanent damage to the operating system. Hardware Diagnostic Testing This section provides a more ...
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...installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. Contact your service representative. 5. If you do not receive a beep...you reboot the system and POST emits a beep code, write down the beep code you are using the onboard video controller. 2. Intel® Server Board S5000PAL User's Guide 45 See the manufacturer's documentation. • Are the video monitor's signal and power cables properly installed? Test it ...
...installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. Contact your service representative. 5. If you do not receive a beep...you reboot the system and POST emits a beep code, write down the beep code you are using the onboard video controller. 2. Intel® Server Board S5000PAL User's Guide 45 See the manufacturer's documentation. • Are the video monitor's signal and power cables properly installed? Test it ...
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Intel® Server Board S5000PAL User's Guide 47 Problems with Network The server hangs when the drivers are not shared. See the documentation that interrupts are loaded • Certain drivers ... sure you specify the correct frame type in your NET.CFG file. • The controller stopped working without a hub), you are not shared with your BIOS is current. Make sure your operating system supports shared interrupts. • Try reseating the add-in a different slot. For these drivers, it may require interrupts...
Intel® Server Board S5000PAL User's Guide 47 Problems with Network The server hangs when the drivers are not shared. See the documentation that interrupts are loaded • Certain drivers ... sure you specify the correct frame type in your NET.CFG file. • The controller stopped working without a hub), you are not shared with your BIOS is current. Make sure your operating system supports shared interrupts. • Try reseating the add-in a different slot. For these drivers, it may require interrupts...
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...do not include all of the drivers for a link to software to be the first bootable device. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other random component failures. • If you are getting random errors in your power line. See your .... Symptoms of the above symptoms that the master/slave settings are not Recognized Check the following : • Make sure the BIOS is installed correctly. Intel® Server Board S5000PAL User's Guide 49 Hard Drive(s) are set correctly. See "Additional Information and Software" for the server.
...do not include all of the drivers for a link to software to be the first bootable device. See "Additional Information and Software" for the Intel® chipsets, onboard NICs, and other random component failures. • If you are getting random errors in your power line. See your .... Symptoms of the above symptoms that the master/slave settings are not Recognized Check the following : • Make sure the BIOS is installed correctly. Intel® Server Board S5000PAL User's Guide 49 Hard Drive(s) are set correctly. See "Additional Information and Software" for the server.
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...system video add-in sleep stats S0 Press ID LED button or use is bing used, the server board may be faulty. 50 Intel® Server Board S5000PAL User's Guide A table of error conditions. Please note that can aid in troubleshooting your system manufacturer. Fatal error indicating a possible ... Take Memory error. Table 8. If the beep codes are not generated after the add-in cards are supported by BIOS beep codes. LED Information The Intel® Server Board S5000PAL includes LEDs that not all add-in cards and re-start the system. Table 7. LED Information LED Name Power ...
...system video add-in sleep stats S0 Press ID LED button or use is bing used, the server board may be faulty. 50 Intel® Server Board S5000PAL User's Guide A table of error conditions. Please note that can aid in troubleshooting your system manufacturer. Fatal error indicating a possible ... Take Memory error. Table 8. If the beep codes are not generated after the add-in cards are supported by BIOS beep codes. LED Information The Intel® Server Board S5000PAL includes LEDs that not all add-in cards and re-start the system. Table 7. LED Information LED Name Power ...
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...boot services (ExitBootServices ( ) has been called) A R R A Operating system has switched to virtual address mode (SetVirtualAddressMap ( ) has been called) Intel® Server Board S5000PAL User's Guide 57 Diagnostic LED POST Code Decoder 0XDA 0xDB 0xDC 0xDE 0xDF A R G R Trying boot device selection A R G A Trying boot ... OFF Started connecting drivers DXE Drivers 0xE7h 0xE8h 0xE9h 0xEAh 0xEEh 0xEFh R A A G Waiting for user input A R R OFF Checking password A R R G Entering BIOS setup A R A OFF Flash Update A A A OFF Calling Int 19. Table 11.
...boot services (ExitBootServices ( ) has been called) A R R A Operating system has switched to virtual address mode (SetVirtualAddressMap ( ) has been called) Intel® Server Board S5000PAL User's Guide 57 Diagnostic LED POST Code Decoder 0XDA 0xDB 0xDC 0xDE 0xDF A R G R Trying boot device selection A R G A Trying boot ... OFF Started connecting drivers DXE Drivers 0xE7h 0xE8h 0xE9h 0xEAh 0xEEh 0xEFh R A A G Waiting for user input A R R OFF Checking password A R R G Entering BIOS setup A R A OFF Flash Update A A A OFF Calling Int 19. Table 11.
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...Board / Chassis Information Baseboard Revision - Appendix E: Intel® Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000PAL/. Provide a brief description below. PBA Baseboard Serial... Number Chassis Model CPU1 Speed/Stepping/Spec CPU2 Speed/Stepping/Spec System BIOS Version HSC Firmware Version Date Submitted Company ...
...Board / Chassis Information Baseboard Revision - Appendix E: Intel® Server Issue Report Form Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000PAL/. Provide a brief description below. PBA Baseboard Serial... Number Chassis Model CPU1 Speed/Stepping/Spec CPU2 Speed/Stepping/Spec System BIOS Version HSC Firmware Version Date Submitted Company ...