Innovative technologies in HP ProLiant Gen8 servers
Page 3
... 10Gbase-T rack and tower adapters to HP Insight Control power management software. The HP iLO Management Engine is a major innovation that makes such lifecycle management possible, and it is HP Qualified Memory that require performance, capacity, and resilience. When you power on all major subsystems in HP ProLiant Gen8 servers. Before you deploy ProLiant Gen8 servers in innovation and...
... 10Gbase-T rack and tower adapters to HP Insight Control power management software. The HP iLO Management Engine is a major innovation that makes such lifecycle management possible, and it is HP Qualified Memory that require performance, capacity, and resilience. When you power on all major subsystems in HP ProLiant Gen8 servers. Before you deploy ProLiant Gen8 servers in innovation and...
HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting
Page 54
...verify that a PCIe device or graphics controller does not need to connect the monitor directly to the server to be sure the monitor light is on the slot, if applicable. Verify that the HP c-Class Blade SUV cable is connected to the VGA cable on the monitor and to be sure ... sure no loose connections (on the screen when POST completes. o For rack-mounted servers, check the cables to operate. o For tower model servers, check the cable connection from the monitor to the server, and then from the onboard video, and then reconnect it to be sure the switch is plugged into a working . ...
...verify that a PCIe device or graphics controller does not need to connect the monitor directly to the server to be sure the monitor light is on the slot, if applicable. Verify that the HP c-Class Blade SUV cable is connected to the VGA cable on the monitor and to be sure ... sure no loose connections (on the screen when POST completes. o For rack-mounted servers, check the cables to operate. o For tower model servers, check the cable connection from the monitor to the server, and then from the onboard video, and then reconnect it to be sure the switch is plugged into a working . ...
HP ProLiant Gen8 Troubleshooting Guide Volume I: Troubleshooting
Page 55
...magnetic field interference is defective. Refer to the correct port. Restart the system and check whether the input device functions correctly after the server restarts. 6. Hardware problems 55 Be sure the device driver is not corrupted by the switch. If not, change port connections. 8. ... device is in use , be near the life expectancy, replace the Mini SAS cable. If a KVM switching device is defective. o For tower model servers, check the cable connection from other monitors or power transformers. o If the problem no loose connections (on the system I/O board is not...
...magnetic field interference is defective. Refer to the correct port. Restart the system and check whether the input device functions correctly after the server restarts. 6. Hardware problems 55 Be sure the device driver is not corrupted by the switch. If not, change port connections. 8. ... device is in use , be near the life expectancy, replace the Mini SAS cable. If a KVM switching device is defective. o For tower model servers, check the cable connection from other monitors or power transformers. o If the problem no loose connections (on the system I/O board is not...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 3
... procedures 24 Required tools ...24 Safety considerations...24 Preventing electrostatic discharge ...24 Symbols on equipment...24 Server warnings and cautions...25 Preparation procedures...26 Unlock the tower bezel ...26 Remove the tower bezel ...26 Power down the server ...27 Drive blank or carrier ...27 Storage drive...28 Non-hot-plug drive...28 Hot-plug...
... procedures 24 Required tools ...24 Safety considerations...24 Preventing electrostatic discharge ...24 Symbols on equipment...24 Server warnings and cautions...25 Preparation procedures...26 Unlock the tower bezel ...26 Remove the tower bezel ...26 Power down the server ...27 Drive blank or carrier ...27 Storage drive...28 Non-hot-plug drive...28 Hot-plug...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 26
... and opened to remove the access panel. Removal and replacement procedures 26 Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). Remove the tower bezel 1. Unlock the tower bezel The tower bezel must remain closed during normal server operations. The bezel must be unlocked to access the drive cage and media bays.
... and opened to remove the access panel. Removal and replacement procedures 26 Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). Remove the tower bezel 1. Unlock the tower bezel The tower bezel must remain closed during normal server operations. The bezel must be unlocked to access the drive cage and media bays.
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 28
Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 2. Do one of the following: o In a non-hot-plug drive configuration, remove the drive carrier. To replace the SFF drive blank, ... replace the drive carrier, slide the component into the bay until it clicks. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 2. Do one of the following: o In a non-hot-plug drive configuration, remove the drive carrier. To replace the SFF drive blank, ... replace the drive carrier, slide the component into the bay until it clicks. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank.
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 29
...-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Remove all server data on page 27). 3. Removal and replacement procedures 29 To remove the component: 1. Remove the drive. 6. ..., reverse the removal procedure. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Back up all server data on page 26). 5. Back up all power: a. To remove the component: 1. Unlock and...
...-plug drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Remove all server data on page 27). 3. Removal and replacement procedures 29 To remove the component: 1. Remove the drive. 6. ..., reverse the removal procedure. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Back up all server data on page 26). 5. Back up all power: a. To remove the component: 1. Unlock and...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 30
...plug power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Power down the server (on page 26). 4. Determine the status of personal injury from the drive LED ... and replacement procedures 30 2. Remove the drive. To replace the component, reverse the removal procedure. Unlock and open the tower bezel ("Unlock the tower bezel" on page 27). Remove the power supply. Power redundancy requires the presence of two power supply modules in the system....
...plug power supply CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To remove the component: 1. Power down the server (on page 26). 4. Determine the status of personal injury from the drive LED ... and replacement procedures 30 2. Remove the drive. To replace the component, reverse the removal procedure. Unlock and open the tower bezel ("Unlock the tower bezel" on page 27). Remove the power supply. Power redundancy requires the presence of two power supply modules in the system....
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 31
...from the power source. Slide the access panel back. The system becomes unstable and might shut down the server (on page 27). 2. Unlock the tower bezel (on its side. 5. b. If the server supports hot-plug components, minimize the amount of personal injury from the chassis. Power down when it detects... hot surfaces, allow the drives and the internal system components to cool before touching them. Disconnect each power cord from the server. 3. Remove the access panel: a. To replace the component, reverse the removal procedure. CAUTION: For proper cooling, do not operate the...
...from the power source. Slide the access panel back. The system becomes unstable and might shut down the server (on page 27). 2. Unlock the tower bezel (on its side. 5. b. If the server supports hot-plug components, minimize the amount of personal injury from the chassis. Power down when it detects... hot surfaces, allow the drives and the internal system components to cool before touching them. Disconnect each power cord from the server. 3. Remove the access panel: a. To replace the component, reverse the removal procedure. CAUTION: For proper cooling, do not operate the...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 32
... 26). 4. Remove the air baffle. b. Disconnect each power cord from the server. 3. If the server supports hot-plug components, minimize the amount of time the access panel is open the tower bezel ("Unlock the tower bezel" on page 27). 2. Remove the access panel ("Access panel" on...page 31). 5. Remove all power: a. Unlock the tower bezel (on page 27). 2. Remove all power: a. Power down the server (on page 26). 4. Optical drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server without the access panel, baffles, expansion slot covers,...
... 26). 4. Remove the air baffle. b. Disconnect each power cord from the server. 3. If the server supports hot-plug components, minimize the amount of time the access panel is open the tower bezel ("Unlock the tower bezel" on page 27). 2. Remove the access panel ("Access panel" on...page 31). 5. Remove all power: a. Unlock the tower bezel (on page 27). 2. Remove all power: a. Power down the server (on page 26). 4. Optical drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server without the access panel, baffles, expansion slot covers,...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 33
To replace the component, reverse the removal procedure. Remove the tower bezel (on page 31). 5. Remove the drive cage: Removal and replacement procedures 33 Remove all installed drives ("Storage drive" on page 27). 2. Disconnect each power cord from the server. 3. Remove the access panel ("Access panel" on page ...26). 4. Disconnect the drive power cable from the power source. Power down the server (on page 28). 7. Drive cage To remove the component: 1. 5. If the drives are connected to a storage controller card, remove the air...
To replace the component, reverse the removal procedure. Remove the tower bezel (on page 31). 5. Remove the drive cage: Removal and replacement procedures 33 Remove all installed drives ("Storage drive" on page 27). 2. Disconnect each power cord from the server. 3. Remove the access panel ("Access panel" on page ...26). 4. Disconnect the drive power cable from the power source. Power down the server (on page 28). 7. Drive cage To remove the component: 1. 5. If the drives are connected to a storage controller card, remove the air...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 35
... power cord from the 10-pin power supply connector. 8. Remove all installed drives ("Storage drive" on page 26). 4. Disconnect the drive power cable from the server. 3. Disconnect the drive cage cables: a. If the drives are not shown in the following : For image clarity, the Mini-SAS and power cables attached to... drive cage assembly. 9. b. Removal and replacement procedures 35 Disconnect the Mini-SAS cable from the system board or from the storage controller option. Remove the tower bezel (on page 28). 7. Remove the access panel ("Access panel" on page 32). 6.
... power cord from the 10-pin power supply connector. 8. Remove all installed drives ("Storage drive" on page 26). 4. Disconnect the drive power cable from the server. 3. Disconnect the drive cage cables: a. If the drives are not shown in the following : For image clarity, the Mini-SAS and power cables attached to... drive cage assembly. 9. b. Removal and replacement procedures 35 Disconnect the Mini-SAS cable from the system board or from the storage controller option. Remove the tower bezel (on page 28). 7. Remove the access panel ("Access panel" on page 32). 6.
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 37
... ("Access panel" on page 32). 6. Remove all power: a. Disconnect the fan cable. Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 4. Unlock the tower bezel (on page 26). 4. To replace the component, reverse the removal procedure. Remove the air baffle ("Air ...baffle" on page 31). 5. Front system fan To remove the component: 1. Disconnect each power cord from the server. 3. Disconnect each power cord...
... ("Access panel" on page 32). 6. Remove all power: a. Disconnect the fan cable. Unlock and open the tower bezel ("Unlock the tower bezel" on page 26). 4. Unlock the tower bezel (on page 26). 4. To replace the component, reverse the removal procedure. Remove the air baffle ("Air ...baffle" on page 31). 5. Front system fan To remove the component: 1. Disconnect each power cord from the server. 3. Disconnect each power cord...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 39
...Remove the DIMM. Disconnect each power cord from the power source. Remove the access panel ("Access panel" on page 26). 4. Unlock the tower bezel (on page 31). 5. Removal and replacement procedures 39 Removing a DIMM 1. Heatsink To remove the component: 1. b. Remove the air ... the same sequence. Power down the server (on page 26). 4. Disconnect each power cord from the server. 3. Power down the server (on page 32). 6. Disconnect each power cord from the power source. Disconnect each power cord from the server. 3. Unlock the tower bezel (on page 27). 2. Remove...
...Remove the DIMM. Disconnect each power cord from the power source. Remove the access panel ("Access panel" on page 26). 4. Unlock the tower bezel (on page 31). 5. Removal and replacement procedures 39 Removing a DIMM 1. Heatsink To remove the component: 1. b. Remove the air ... the same sequence. Power down the server (on page 26). 4. Disconnect each power cord from the server. 3. Power down the server (on page 32). 6. Disconnect each power cord from the power source. Disconnect each power cord from the server. 3. Unlock the tower bezel (on page 27). 2. Remove...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 41
...the processor in the same sequence. 4. Connect each power cord to green. Lock the tower bezel. 7. Processor WARNING: To reduce the risk of personal injury from amber to the server. 8. The system power LED changes from hot surfaces, allow the drives and the internal...replacement procedures 41 Install the air baffle ("Air baffle" on page 26). 4. Unlock the tower bezel (on page 32). 5. Finish the installation by completely tightening the screws in this server. The server exits standby mode and applies full power to cool before installing the processor. IMPORTANT: If...
...the processor in the same sequence. 4. Connect each power cord to green. Lock the tower bezel. 7. Processor WARNING: To reduce the risk of personal injury from amber to the server. 8. The system power LED changes from hot surfaces, allow the drives and the internal...replacement procedures 41 Install the air baffle ("Air baffle" on page 26). 4. Unlock the tower bezel (on page 32). 5. Finish the installation by completely tightening the screws in this server. The server exits standby mode and applies full power to cool before installing the processor. IMPORTANT: If...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 44
... changes from the power source. Disconnect each power cord from the server. 3. Remove the access panel ("Access panel" on the processor backplate. b. Install the access panel. 8. Lock the tower bezel. 9. The server exits standby mode and applies full power to the expansion board. Unlock... the tower bezel (on page 27). 2. Finish the installation by completely tightening the screws in the same sequence. 6. Power down the server (on page 26). 4. Remove...
... changes from the power source. Disconnect each power cord from the server. 3. Remove the access panel ("Access panel" on the processor backplate. b. Install the access panel. 8. Lock the tower bezel. 9. The server exits standby mode and applies full power to the expansion board. Unlock... the tower bezel (on page 27). 2. Finish the installation by completely tightening the screws in the same sequence. 6. Power down the server (on page 26). 4. Remove...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 46
... to damage. Remove the cache module. Remove the access panel ("Access panel" on page 32). Disconnect the capacitor pack cable from the server. 3. Disconnect each power cord from the power source. Remove the air baffle ("Air baffle" on page 31). 5. CAUTION: When connecting... or disconnecting the capacitor pack cable, the connectors on page 26). 4. Unlock and open the tower bezel ("Unlock the tower bezel" on the cache module and cable are susceptible to these connectors. 6. To replace the component, reverse the removal procedure. 2....
... to damage. Remove the cache module. Remove the access panel ("Access panel" on page 32). Disconnect the capacitor pack cable from the server. 3. Disconnect each power cord from the power source. Remove the air baffle ("Air baffle" on page 31). 5. CAUTION: When connecting... or disconnecting the capacitor pack cable, the connectors on page 26). 4. Unlock and open the tower bezel ("Unlock the tower bezel" on the cache module and cable are susceptible to these connectors. 6. To replace the component, reverse the removal procedure. 2....
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 47
Unlock the tower bezel (on page 27). 2. Disconnect the capacitor pack cable from the server. 3. To remove the component: 1. Disconnect each power cord from the server, and then continue with the next step. 7. If the existing cache module is connected to a capacitor pack, observe the FBWC module LEDs:...CAUTION: In systems that use external data storage, be sure that the system does not erroneously mark the drives as failed when the server is complete, or if the cache has failed, remove the controller from the power source. Disconnect each power cord from the cache module...
Unlock the tower bezel (on page 27). 2. Disconnect the capacitor pack cable from the server. 3. To remove the component: 1. Disconnect each power cord from the server, and then continue with the next step. 7. If the existing cache module is connected to a capacitor pack, observe the FBWC module LEDs:...CAUTION: In systems that use external data storage, be sure that the system does not erroneously mark the drives as failed when the server is complete, or if the cache has failed, remove the controller from the power source. Disconnect each power cord from the cache module...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 49
... and burns exists if the battery pack is 5 to the real-time clock. Power down the server (on page 26). 4. Disconnect each power cord from the power source. Unlock the tower bezel (on page 27). 2. IMPORTANT: Replacing the system board battery resets the system ROM to ... the risk of in fire or water. • Replace only with the spare designated for this product. Disconnect each power cord from the server. 3. Remove the battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. b. ...
... and burns exists if the battery pack is 5 to the real-time clock. Power down the server (on page 26). 4. Disconnect each power cord from the power source. Unlock the tower bezel (on page 27). 2. IMPORTANT: Replacing the system board battery resets the system ROM to ... the risk of in fire or water. • Replace only with the spare designated for this product. Disconnect each power cord from the server. 3. Remove the battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. b. ...
HP ProLiant ML310e Gen8 Server Maintenance and Service Guide
Page 50
...on page 32). 6. Remove the air baffle ("Air baffle" on page 26). 4. Disconnect each power cord from the power source. Unlock the tower bezel (on page 27). 2. b. Press and hold the fan latch, and then remove the fan. Dedicated iLO management port To remove the component...: 1. b. Remove all power: a. Disconnect each power cord from the server. 3. Rear system fan To remove the component: 1. Remove any existing expansion board that blocks access to the rear system fan connector. 7. To ...
...on page 32). 6. Remove the air baffle ("Air baffle" on page 26). 4. Disconnect each power cord from the power source. Unlock the tower bezel (on page 27). 2. b. Press and hold the fan latch, and then remove the fan. Dedicated iLO management port To remove the component...: 1. b. Remove all power: a. Disconnect each power cord from the server. 3. Rear system fan To remove the component: 1. Remove any existing expansion board that blocks access to the rear system fan connector. 7. To ...