Compaq Presario V6000 Notebook PC Maintenance and Service Guide
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...and click Next. ✎ The software examines the image and displays the number of blank discs needed to the next step. 3. The next time you open PC Recovery Disc Creator, you are operating the computer on -screen instructions to continue the disc creation process. Click Next. ✎ If you will ... follow the on battery power, you will be prompted to connect to AC power before you can go to create your recovery discs. 4. The PC Recovery Disc Creator tool opens. 2. Backup and Recovery in Windows XP ■ Number each disc before inserting it into the computer optical drive. ...
...and click Next. ✎ The software examines the image and displays the number of blank discs needed to the next step. 3. The next time you open PC Recovery Disc Creator, you are operating the computer on -screen instructions to continue the disc creation process. Click Next. ✎ If you will ... follow the on battery power, you will be prompted to connect to AC power before you can go to create your recovery discs. 4. The PC Recovery Disc Creator tool opens. 2. Backup and Recovery in Windows XP ■ Number each disc before inserting it into the computer optical drive. ...
Troubleshooting
Page 3
Table of contents 1 Quick checklist The computer will not start up...2 The computer screen is blank...3 The software is functioning abnormally 4 The computer is turned on, but is not responding 5 The computer is unusually warm...5 An external device is not working...6 The computer cannot connect to a wireless network 6 2 Customer Care Preparing to contact Customer Care ...9 Contacting Customer Care by e-mail or telephone 9 Taking the computer to a service partner 10 Index ...11 ENWW iii
Table of contents 1 Quick checklist The computer will not start up...2 The computer screen is blank...3 The software is functioning abnormally 4 The computer is turned on, but is not responding 5 The computer is unusually warm...5 An external device is not working...6 The computer cannot connect to a wireless network 6 2 Customer Care Preparing to contact Customer Care ...9 Contacting Customer Care by e-mail or telephone 9 Taking the computer to a service partner 10 Index ...11 ENWW iii
Troubleshooting
Page 7
...select models only), make sure that can be initiated by the system while the computer is in Microsoft® Windows® but the screen is blank, one or more of the following may be the cause: ● The computer may not be sure that the computer is not..., the image alternates among the computer display, one or more external display devices, and simultaneously displays on both devices simultaneously. ENWW The computer screen is blank. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ● To transfer the...
...select models only), make sure that can be initiated by the system while the computer is in Microsoft® Windows® but the screen is blank, one or more of the following may be the cause: ● The computer may not be sure that the computer is not..., the image alternates among the computer display, one or more external display devices, and simultaneously displays on both devices simultaneously. ENWW The computer screen is blank. To change these and other power settings, select Start > Control Panel > Performance and Maintenance > Power Options. ● To transfer the...
Troubleshooting
Page 15
Index B blank computer screen 3 C checklist, troubleshooting 1 computer screen blank 3 Customer Care 9 O overheated computer 5 S screen blank 3 software abnormal behavior 4 unresponsive 5 T troubleshooting abnormal software behavior 4 blank computer screen 3 computer not starting up 2 Customer Care 9 nonworking external device 6 overheated computer 5 quick checklist 1 unresponsive computer 5 wireless network 6 W wireless network 6 ENWW Index 11
Index B blank computer screen 3 C checklist, troubleshooting 1 computer screen blank 3 Customer Care 9 O overheated computer 5 S screen blank 3 software abnormal behavior 4 unresponsive 5 T troubleshooting abnormal software behavior 4 blank computer screen 3 computer not starting up 2 Customer Care 9 nonworking external device 6 overheated computer 5 quick checklist 1 unresponsive computer 5 wireless network 6 W wireless network 6 ENWW Index 11
