Maintenance and Service Guide
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...Windows are trademarks or registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The only warranties for technical or editorial... errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation ...
...Windows are trademarks or registered trademarks of Microsoft Corporation. The information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 The only warranties for technical or editorial... errors or omissions contained herein. Nothing herein should be liable for HP products and services are set forth in the United States and other countries. HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation ...
Maintenance and Service Guide
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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Bottom View...1-10 Figure 1-4. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Keyboard ...2-17 Figure 2-13. Removing the CD/DVD ... Figure 1-6. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-21 Figure 2-16. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1.
Bottom View...1-10 Figure 1-4. Bottom View...1-13 Figure 1-7. Resetting the Notebook ...1-17 Figure 1-8. Removing the Mini PCI Card 2-7 Figure 2-6. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Keyboard ...2-17 Figure 2-13. Removing the CD/DVD ... Figure 1-6. Disconnecting the Speaker Cable 2-14 Figure 2-11. Removing the CD/DVD Drive 2-21 Figure 2-16. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Figures Figure 1-1.
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...Functional Structure Description 1-25 Table 2-1. Troubleshooting Suggestions...3-8 Table 3-4. Removing the Motherboard 2-56 Figure 2-38. Removal Cross-Reference ...2-1 Table 2-2. LCD Guidelines ...5-4 Service Manual v Accessory Replaceable Parts 4-11 Table 4-3. Accessories ...1-22 Table 1-8. Removing Components...2-63 Table 3-1. Exploded View ...4-3 Tables Table 1-1. Specifications...1-18 Table 1-7. Scope...3-20 Table 3-5. Exploded View ...4-2 Figure 4-2. Example of Diagnostic Tools...3-7 Table 3-3. Main Status Lights (front of notebook 1-15 Table 1-4. Figure 2-36.
...Functional Structure Description 1-25 Table 2-1. Troubleshooting Suggestions...3-8 Table 3-4. Removing the Motherboard 2-56 Figure 2-38. Removal Cross-Reference ...2-1 Table 2-2. LCD Guidelines ...5-4 Service Manual v Accessory Replaceable Parts 4-11 Table 4-3. Accessories ...1-22 Table 1-8. Removing Components...2-63 Table 3-1. Exploded View ...4-3 Tables Table 1-1. Specifications...1-18 Table 1-7. Scope...3-20 Table 3-5. Exploded View ...4-2 Figure 4-2. Example of Diagnostic Tools...3-7 Table 3-3. Main Status Lights (front of notebook 1-15 Table 1-4. Figure 2-36.
Maintenance and Service Guide
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... the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v ...and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Information about the notebook computers and related products. Call (800) 524-3388 for DPSP Partners America Online CompuServe HP Support Assist CD-ROM Microsoft® Windows® manual...
... the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v ...and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. U.S. Information about the notebook computers and related products. Call (800) 524-3388 for DPSP Partners America Online CompuServe HP Support Assist CD-ROM Microsoft® Windows® manual...
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...HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual... Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
...HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual... Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
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... Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5400 and ze5300 Processor Memory ...Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB)...
... Information Service Manual Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze5400 and ze5300 Processor Memory ...Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB)...
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... 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768)... memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47...
... 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768)... memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47...
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...and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-,...512 MB SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × ...
...and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-,...512 MB SDRAM using 512-MB modules. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × ...
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...32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.8-GHz) At least 256 MB SDRAM preinstalled 14.1-inch XGA (1024 × 768)...
...32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States Mobile ...AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- and 2.8-GHz) At least 256 MB SDRAM preinstalled 14.1-inch XGA (1024 × 768)...
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... Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1...
... Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook N1050v Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Up to 1...capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1...
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 Compaq Presario 2500 Processor Memory Display Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz) Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15...
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 Compaq Presario 2500 Processor Memory Display Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz) Intel Celeron (2.6- At least 256 MB SDRAM preinstalled. 15...
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... 11. Power button, turns the notebook on -off 5. Keyboard status lights 4. For an exploded view of the notebook, see page 4-2. Wireless on certain models 1-8 Product Information Service Manual Microphone option (not available) 8. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq...
... 11. Power button, turns the notebook on -off 5. Keyboard status lights 4. For an exploded view of the notebook, see page 4-2. Wireless on certain models 1-8 Product Information Service Manual Microphone option (not available) 8. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq...
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... other serial device 19. Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer,...Serial port (COM1), use this port for logo. 13. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 External monitor port 20. AC adapter jack 14. LAN port* 16. Volume controls* 26. IEEE 1394 port* 24. Modem port...
... other serial device 19. Audio jacks (left to right), external microphone and audio out (headphones) 25. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer,...Serial port (COM1), use this port for logo. 13. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 External monitor port 20. AC adapter jack 14. LAN port* 16. Volume controls* 26. IEEE 1394 port* 24. Modem port...
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... light* 10. Wireless on -off button and indicator light* 9. Infrared port* 8. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Volume controls* 12.
... light* 10. Wireless on -off button and indicator light* 9. Infrared port* 8. Audio jacks (left to right): external microphone and audio out (headphones) 13. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Power button, turns the notebook on certain models Service Manual Product Information 1-11 Volume controls* 12.
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External keyboard/mouse port 19. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. LAN port* 18. Figure 1-5. External monitor port 21. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. Modem port* 24. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. PCMCIA card and CardBus slot and button 26. AC adapter jack 16. S-Video port* 22.
External keyboard/mouse port 19. IEEE 1394 port* 25. Two universal Serial Bus (USB) ports 17. LAN port* 18. Figure 1-5. External monitor port 21. Floppy drive* * on certain models 1-12 Product Information Service Manual Kensington lock cable slot (security connector) 23. Modem port* 24. Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. PCMCIA card and CardBus slot and button 26. AC adapter jack 16. S-Video port* 22.
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...Shut down (off) Saves maximum power Turns off Press Fn+F12 -or- However, at their default values. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- press the power button for...startup, resets everything, starts a new session, and restores network connections. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- ...
...Shut down (off) Saves maximum power Turns off Press Fn+F12 -or- However, at their default values. NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- press the power button for...startup, resets everything, starts a new session, and restores network connections. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Table 1-2. select Start > Shut Down > Standby (Windows 2000) -or- ...
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...Lock Num Lock is in Hibernation mode. Off: notebook is active (Fn+F8). Keyboard Status Lights Meaning Caps Lock Caps Lock is accessing the hard disk drive. Service Manual Product Information 1-15 Hard disk drive activity On: notebook is active. The keyboard status lights, located ...above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. ...
...Lock Num Lock is in Hibernation mode. Off: notebook is active (Fn+F8). Keyboard Status Lights Meaning Caps Lock Caps Lock is accessing the hard disk drive. Service Manual Product Information 1-15 Hard disk drive activity On: notebook is active. The keyboard status lights, located ...above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. ...
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... active (as marked on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Does not affect an external keyboard. otherwise, cursor control...
... active (as marked on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual To use a hot key, press and hold Fn, press the appropriate second key, then release both . Does not affect an external keyboard. otherwise, cursor control...
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.... If this happens, try the following in the order listed. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button again to restart. ... or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart.
.... If this happens, try the following in the order listed. Press the power button to press the reset button on the bottom of the notebook. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button again to restart. ... or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart.