Maintenance and Service Guide
Page 3
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
Page 89
... (Service Partners Only) The notebook's BIOS IC cannot be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Update the notebook's BIOS as follows: 1. Connect the...
... (Service Partners Only) The notebook's BIOS IC cannot be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for BIOS passwords-so record these directions exactly or you must replace the motherboard. If you make an Internet connection from the HP Business Support Web site http://www.hp.com/go/bizsupport. Update the notebook's BIOS as follows: 1. Connect the...
Maintenance and Service Guide
Page 101
... page 5-2. Power Service Manual Troubleshooting and Diagnostics 3-9 Check battery contacts. Use BIOS Setup to certain sites. Restart notebook. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. Password removal is properly installed and fully charged. Use BIOS Setup to optimize hard disk. CD/DVD drive Motherboard Hard drive Hard...
... page 5-2. Power Service Manual Troubleshooting and Diagnostics 3-9 Check battery contacts. Use BIOS Setup to certain sites. Restart notebook. Repair Center: Likely Causes Battery or contacts Motherboard Floppy disk or floppy drive Motherboard. Password removal is properly installed and fully charged. Use BIOS Setup to optimize hard disk. CD/DVD drive Motherboard Hard drive Hard...
Maintenance and Service Guide
Page 117
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
Maintenance and Service Guide
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... Setup changes made since last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the order of boot devices...
... Setup changes made since last save, and then exits and reboots Does not affect password, date, or time changes Restores default settings, and remains in LAN provides diskless boot from time to time provide updates to the notebook's BIOS Use e-DiagTools for changes Enter Enter Disabled Description Shows the order of boot devices...
Service Manual
Page 3
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
Service Manual
Page 132
... Installation utilities and instructions for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. See below for instructions for BIOS passwords-so record these directions exactly or you might ...be replaced separately. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these...
... Installation utilities and instructions for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If the notebook will boot sufficiently, use a Crisis Recovery floppy disk. See below for instructions for BIOS passwords-so record these directions exactly or you might ...be replaced separately. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these...
Service Manual
Page 142
...with owner and record appropriate data-see page 5-1. Battery. Check boot order in floppy drive. Power No power. AC adapter. Password removal is installed or AC adapter connected. Service Manual Troubleshooting and Diagnostics 3-7 Make sure charged battery is restricted to check hard disk.... Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Use Disk Defragmenter to reinstall factory software onto hard drive, replace hard drive. Password forgotten. Call Center: Suggestions Use Tools tab in disk's ...
...with owner and record appropriate data-see page 5-1. Battery. Check boot order in floppy drive. Power No power. AC adapter. Password removal is installed or AC adapter connected. Service Manual Troubleshooting and Diagnostics 3-7 Make sure charged battery is restricted to check hard disk.... Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. Use Disk Defragmenter to reinstall factory software onto hard drive, replace hard drive. Password forgotten. Call Center: Suggestions Use Tools tab in disk's ...
Service Manual
Page 156
... F2 keystroke. Check key lock. Prepare Boot. Test RAM between 512 and 640 kB. Check password (optional). Disable CPU cache. Test and initialize PS/2 mouse. Determine number of POST. Initialize PnP... 3-3-2-1 3-3-3-1 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 POST Description Display BIOS copyright notice. Configure advanced cache registers. Check for unexpected interrupts. Initialize PC-compatible PnP ISA devices. Display CPU type and speed. Test for configuration errors. Initialize Multi Processor...
... F2 keystroke. Check key lock. Prepare Boot. Test RAM between 512 and 640 kB. Check password (optional). Disable CPU cache. Test and initialize PS/2 mouse. Determine number of POST. Initialize PnP... 3-3-2-1 3-3-3-1 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 POST Description Display BIOS copyright notice. Configure advanced cache registers. Check for unexpected interrupts. Initialize PC-compatible PnP ISA devices. Display CPU type and speed. Test for configuration errors. Initialize Multi Processor...
Service Manual
Page 163
... shut down. Move the entries to change , or clear the user password. Built-in LAN provides diskless boot from time to time provide updates to the notebook's BIOS. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters...
... shut down. Move the entries to change , or clear the user password. Built-in LAN provides diskless boot from time to time provide updates to the notebook's BIOS. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. The password can have no more than 8 characters (0-9, A-Z), and cannot include special or accented characters...