Maintenance and Service Guide
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... subject to change without notice. The only warranties for technical or editorial errors or omissions contained herein. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation or its subsidiaries in the...
... subject to change without notice. The only warranties for technical or editorial errors or omissions contained herein. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 HP shall not be construed as constituting an additional warranty. registered trademarks of Intel Corporation or its subsidiaries in the...
Maintenance and Service Guide
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
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...the Top Case Screws 2-30 Figure 2-21. Removing the I/R PCA...2-37 Figure 2-25. Intel CPU Module Removal 2-45 Figure 2-29. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Keyboard ...2-17 Figure 2-13. Removing the CD/DVD Drive 2-21 Figure 2-16....CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Switchboard PCA 2-19 Figure 2-15. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-31 Figure 2-22...
...the Top Case Screws 2-30 Figure 2-21. Removing the I/R PCA...2-37 Figure 2-25. Intel CPU Module Removal 2-45 Figure 2-29. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing the Keyboard ...2-17 Figure 2-13. Removing the CD/DVD Drive 2-21 Figure 2-16....CPU Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Removing the Switchboard PCA 2-19 Figure 2-15. Removing the Display Assembly 2-24 Figure 2-18. Removing the Top Case...2-31 Figure 2-22...
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Example of notebook 1-15 Table 1-4. Exploded View ...4-3 Tables Table 1-1. Keyboard Status Lights...1-15 Table 1-5. Removal Cross-Reference ...2-1 Table 2-2. Disconnecting the Motherboard Cables 2-54 Figure 2-37. Boot-Block Jumper...2-... Description 1-25 Table 2-1. Removing the Motherboard 2-56 Figure 2-38. Required Equipment ...2-2 Table 2-3. Sycard PCCtest Commands ...3-26 Table 3-7. Activating Power Modes ...1-14 Table 1-3. LCD Guidelines ...5-4 Service Manual v POST Messages ...3-24 Table 3-6.
Example of notebook 1-15 Table 1-4. Exploded View ...4-3 Tables Table 1-1. Keyboard Status Lights...1-15 Table 1-5. Removal Cross-Reference ...2-1 Table 2-2. Disconnecting the Motherboard Cables 2-54 Figure 2-37. Boot-Block Jumper...2-... Description 1-25 Table 2-1. Removing the Motherboard 2-56 Figure 2-38. Required Equipment ...2-2 Table 2-3. Sycard PCCtest Commands ...3-26 Table 3-7. Activating Power Modes ...1-14 Table 1-3. LCD Guidelines ...5-4 Service Manual v POST Messages ...3-24 Table 3-6.
Maintenance and Service Guide
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.... Call (800) 524-3388 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Introduction This manual provides reference information for membership within the U.S. U.S. and...
.... Call (800) 524-3388 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. Introduction This manual provides reference information for membership within the U.S. U.S. and...
Maintenance and Service Guide
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... Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up ... SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
... Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. Product Comparisons Intel® Celeron® (2.6-, 2.8-GHz) Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up ... SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 × 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change.
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...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) ... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512...
...16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) ... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512...
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... Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM ... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-...
... Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM ... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off Service Manual Product Information 1-3 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ...47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz) Up to 512 MB SDRAM using 256-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) ...47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz) Up to 512 MB SDRAM using 256-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)...
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... UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA...accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules.
... UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Processor Memory Display Video Operating System Power States HP Compaq nx9005 Intel Celeron (2.6- At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA...accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules.
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..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB... graphics memory, 4x AGP graphics capability. At least 256 MB SDRAM preinstalled. or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8-
..., 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual Operating System Windows XP Professional or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB... graphics memory, 4x AGP graphics capability. At least 256 MB SDRAM preinstalled. or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9000 Processor AMD Athlon (1.8-
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or 14.1-inch XGA (1024 ×...
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Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Notebook open/close latch 2. Power button, turns the notebook on -off button and indicator light* 10. Microphone option (not available) 8. Wireless... Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual Features The following illustrations show the notebook's main external features. For an exploded view of the notebook, see page 4-2. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * ...
Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Notebook open/close latch 2. Power button, turns the notebook on -off button and indicator light* 10. Microphone option (not available) 8. Wireless... Touch pad, scroll pad, Select buttons, plus on certain models 1-8 Product Information Service Manual Features The following illustrations show the notebook's main external features. For an exploded view of the notebook, see page 4-2. PS/2 keyboard or PS/2 mouse port (supports Y adapter) * ...
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... (LPT1), use this port for logo. 13. IEEE 1394 port* 24. Audio mute button and audio mute light* 27. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Modem... AC adapter jack 14. Two universal Serial Bus (USB) ports 15. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. External monitor port 20. Kensington lock slot (security connector) 21.
... (LPT1), use this port for logo. 13. IEEE 1394 port* 24. Audio mute button and audio mute light* 27. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a parallel printer or other serial device 19. Modem... AC adapter jack 14. Two universal Serial Bus (USB) ports 15. PCMCIA card and CardBus slot and button 23. Floppy drive* * on certain models Service Manual Product Information 1-9 Figure 1-2. External monitor port 20. Kensington lock slot (security connector) 21.
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... to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. Keyboard status lights 4. Wireless on -off button 6. CD-ROM, DVD, or other drive 14. Battery 11. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Touch pad..., scroll pad, Select buttons, plus on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Power button, turns the notebook on certain models Service Manual...
... to right): external microphone and audio out (headphones) 13. Notebook open/close latch 2. Keyboard status lights 4. Wireless on -off button 6. CD-ROM, DVD, or other drive 14. Battery 11. Front View HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Touch pad..., scroll pad, Select buttons, plus on -off 5. Main status lights (left to right), power mode, hard disk activity, and battery 7. Power button, turns the notebook on certain models Service Manual...
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Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External monitor port 21. LAN port* 18. S-Video port* 22. PCMCIA card and CardBus slot and button 26. Two universal Serial Bus (USB) ports 17. External keyboard/mouse port 19. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Kensington lock cable slot (security connector) 23. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual IEEE 1394 port* 25. AC adapter jack 16. Figure 1-5.
Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. External monitor port 21. LAN port* 18. S-Video port* 22. PCMCIA card and CardBus slot and button 26. Two universal Serial Bus (USB) ports 17. External keyboard/mouse port 19. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15. Kensington lock cable slot (security connector) 23. Modem port* 24. Floppy drive* * on certain models 1-12 Product Information Service Manual IEEE 1394 port* 25. AC adapter jack 16. Figure 1-5.
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NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Power mode status light is off Press Fn+... the Start menu procedure doesn't work) To turn on power considerations, types of the notebook's operation. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Select Start > Shut Down > Shut down (off) Saves maximum power Turns off the display...
NOTE: This manual describes the notebook in RAM Restarts quickly Restores network connections Power mode status light blinks Press the power button -or- Power mode status light is off Press Fn+... the Start menu procedure doesn't work) To turn on power considerations, types of the notebook's operation. Turning the Notebook On and Off You can start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Select Start > Shut Down > Shut down (off) Saves maximum power Turns off the display...
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Off: notebook is missing or has a fault. Blinking: The AC adapter is connected and the battery is off ). Table 1-4. Keypad Lock The embedded keypad is active (as marked on an external keyboard). Service Manual Product Information 1-15 Table 1-3. The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks...
Off: notebook is missing or has a fault. Blinking: The AC adapter is connected and the battery is off ). Table 1-4. Keypad Lock The embedded keypad is active (as marked on an external keyboard). Service Manual Product Information 1-15 Table 1-3. The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks...
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... built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Toggles the built-in display, an external display, and simultaneous display on , then the numeric functions are active; To use a hot key, press and hold...
... built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual Toggles the built-in display, an external display, and simultaneous display on , then the numeric functions are active; To use a hot key, press and hold...
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... the power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens,...or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button to press the ...
... the power button until the display shuts down Windows: press ctrl+alt+del, and then select Shut Down > Restart. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens,...or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Service Manual Product Information 1-17 Figure 1-7. Resetting the Notebook NOTE: To boot from a CD, insert a bootable CD (such as the temporary boot device. Press the power button to press the ...