HP LaserJet P2015 - Software Technical Reference
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... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
... ...237 Troubleshooting ...238 Basic troubleshooting checklist 238 Troubleshooting tools ...238 File to E-mail utility 239 AccessDeniedUtility.exe 239 FixErr1714 utility 240 Known Issues for the HP LaserJet P2015 printer 240 Uninstall ...241 Uninstall methods ...241 Uninstall component list 241 Uninstall instructions for Microsoft Windows 2000 and Microsoft Windows XP 242 Uninstall instructions for Microsoft...
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... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
... 2-3 Table 4-1 Table 4-2 Table 4-3 Table 4-4 Table 4-5 Table 5-1 Table 6-1 Table 6-2 Table 6-3 Table 6-4 Table 6-5 Software technical reference overview 1 Features of the HP LaserJet P2015 printer 3 Software components for Windows ...4 Software component availability for the HP LaserJet P2015 printer 7 CD part numbers for the HP LaserJet P2015 printing-system software 10 Software component localization by language, A-H 11 Software component localization by language I-Z 12 User documentation...
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... and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer ● Printing-system software overview, including the following topics: ◦ System requirements ◦ ...MIS) personnel, and end users, as a quick-reference tool for the HP LaserJet P2015 printers. This STR does not describe drivers that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR describes...
... and scope 1 Purpose and scope Introduction This Software Technical Reference (STR) provides information about the HP LaserJet P2015 printer and its software: ● Overview of the HP LaserJet P2015 printer ● Printing-system software overview, including the following topics: ◦ System requirements ◦ ...MIS) personnel, and end users, as a quick-reference tool for the HP LaserJet P2015 printers. This STR does not describe drivers that can arise while using the HP LaserJet P2015 printer, and known solutions to those problems NOTE: An addendum to this STR describes...
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... following information is also provided. Chapter 5, Macintosh This chapter provides instructions for installing the HP LaserJet P2015 printer in this STR. Device configurations might vary among countries/regions. 2 Chapter 1 Purpose and scope ENWW The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in MS Windows operating systems by using Macintosh features. Chapter...
... following information is also provided. Chapter 5, Macintosh This chapter provides instructions for installing the HP LaserJet P2015 printer in this STR. Device configurations might vary among countries/regions. 2 Chapter 1 Purpose and scope ENWW The following table contains descriptions of the HP LaserJet P2015 printer features that are discussed in MS Windows operating systems by using Macintosh features. Chapter...
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...tray (optional tray 3, HP LaserJet P2015x printer only) ● ProRes 1200 provides fine-line detail at 1200 x 1200 dpi ● True 600x600 dpi text and graphics ● Adjustable settings to optimize print quality ● The HP UltraPrecise print cartridge has... port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. ENWW Device features 3 ENERGY STAR® is not in use. Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity Paper handling Print...
...tray (optional tray 3, HP LaserJet P2015x printer only) ● ProRes 1200 provides fine-line detail at 1200 x 1200 dpi ● True 600x600 dpi text and graphics ● Adjustable settings to optimize print quality ● The HP UltraPrecise print cartridge has... port ● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. ENWW Device features 3 ENERGY STAR® is not in use. Purpose and scope Table 1-2 Features of the HP LaserJet P2015 printer Feature HP LaserJet P2015 printer HP product number Q7821A Memory Speed Connectivity Paper handling Print...
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... certain events occur or conditions exist on the product. Provides a software interface to check for available solutions. This software includes the following drivers: ● The HP PCL 6 Unidriver. Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description...
... certain events occur or conditions exist on the product. Provides a software interface to check for available solutions. This software includes the following drivers: ● The HP PCL 6 Unidriver. Printing-system software The HP LaserJet P2015 printer includes the following software components and programs for Microsoft Windows operating systems. Table 1-3 Software components for Windows Components Description...
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... support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for Linux, go /linux 6 Chapter 1 Purpose and scope ENWW For more information about the HP LaserJet P2015 printing-system software for these operating systems are available on the Web; requires Administration privileges...
... support in other operating systems Standalone drivers The following Windows operating systems fully support the HP LaserJet P2015 printer through the software installer, and drivers for Linux, go /linux 6 Chapter 1 Purpose and scope ENWW For more information about the HP LaserJet P2015 printing-system software for these operating systems are available on the Web; requires Administration privileges...
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... availability for UNIX, go to the following Web site: www.hp.com/go/unixmodelscripts Availability The following table lists the availability of the HP LaserJet P2015 printing-system software components by operating system. Purpose and scope NOTE: For information and printer drivers for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows...
... availability for UNIX, go to the following Web site: www.hp.com/go/unixmodelscripts Availability The following table lists the availability of the HP LaserJet P2015 printing-system software components by operating system. Purpose and scope NOTE: For information and printer drivers for the HP LaserJet P2015 printer Component Windows 98 SE and Windows Me Windows 2000 and Windows...
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...-system software CDs Printing-system software on the Web All software that is contained on the installation CD is the preferred method for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - Web deployment is also ...obtaining the latest software. If the computer is available at the following Web site: www.hp.com/go to the following Web site. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /...
...-system software CDs Printing-system software on the Web All software that is contained on the installation CD is the preferred method for the HP LaserJet P2015 printer (continued) Component Windows 98 SE and Windows Me Windows 2000 and Windows XP - 32-bit Windows XP - Web deployment is also ...obtaining the latest software. If the computer is available at the following Web site: www.hp.com/go to the following Web site. In-box printing-system software CDs The software CD for the HP LaserJet P2015 printer contains a variety of the software than what was shipped with the product, go /...
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To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. ENWW Printing-system software 9 CD versions The following operating ... following table presents the part numbers and language groups on the software CDs for each regional version of the software CD. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for the HP LaserJet P2015 printers.
To view the files, insert the HP LaserJet P2015 printing-system software CD, right-click Start, click Explore, and then select the CD-ROM drive. ENWW Printing-system software 9 CD versions The following operating ... following table presents the part numbers and language groups on the software CDs for each regional version of the software CD. Purpose and scope The HP LaserJet P2015 printing-system software CD is divided into two partitions, one for the HP LaserJet P2015 printers.
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... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
... ● Dutch ● French ● German ● Greek Need part number ● Windows software CD for the HP LaserJet P2015 ● printer ● Portuguese English Danish ● Swedish ● Finnish ● Norwegian ● Hebrew ● Estonian ● ...Lithuanian ● Latvian Need part number Windows software CD for the HP LaserJet P2015 ● printer ● English French ● Bulgarian ● Croatian ● Czech ● Hungarian ● Kazakh ● Polish ● ...
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...that are not available in a specific language are supported in English. Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = Arabic ● CA = ... ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ● Thai The following table provides localization information about the software components for the HP LaserJet P2015 printer.
...that are not available in a specific language are supported in English. Purpose and scope Table 1-5 CD part numbers for the HP LaserJet P2015 printing-system software (continued) Part number Description Languages included on page 11: ● AR = Arabic ● CA = ... ● Windows software CD for the HP LaserJet P2015 ● printer ● Arabic English Bahasa Indonesian ● Korean ● Simplified Chinese ● Traditional Chinese ● Thai The following table provides localization information about the software components for the HP LaserJet P2015 printer.
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... English Arabic CB366-90911 ? Hungarian ? Getting Started Guide ● Catalan ? ● Dutch ● English ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. Thai ? Italian CB366-90914 Korean ? Russian ? Chinese (Traditional) ? Czech ? Turkish ? Catalan CB366-90917 Chinese (Simplified) ? Indonesian (Bahasa) ? Portuguese (Brazilian) CB366-90921...
... English Arabic CB366-90911 ? Hungarian ? Getting Started Guide ● Catalan ? ● Dutch ● English ● French ● German ● Hebrew Location The HP LaserJet P2015 Series User Guide is available for the HP LaserJet P2015 printer. Thai ? Italian CB366-90914 Korean ? Russian ? Chinese (Traditional) ? Czech ? Turkish ? Catalan CB366-90917 Chinese (Simplified) ? Indonesian (Bahasa) ? Portuguese (Brazilian) CB366-90921...
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Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system. Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
Topics: ● MS Windows printing-system software ● HP Extended Capabilities ● HP ToolboxFX ● HP Embedded Web Server ● HP Web Jetadmin ENWW Introduction 17 For information about specific system installers, drivers, and components, see the section that corresponds to that system. Software description 2 Software description Introduction The HP LaserJet P2015 printer comes with software and installers for MS Windows and Apple Computer, Inc., Macintosh systems. Linux and UNIX systems also support the HP LaserJet P2015, and software is available on the Web.
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... about the product in the HP ToolboxFX has a heading banner at the top that includes the HP logo. ● Devices pane. Each page that are available to easily communicate with and manage their HP LaserJet P2015 printer. The Devices pane lists the HP products that appears in the ...main content area. 22 Chapter 2 Software description ENWW HP ToolboxFX allows end users to the host computer system and folders for Windows...
... about the product in the HP ToolboxFX has a heading banner at the top that includes the HP logo. ● Devices pane. Each page that are available to easily communicate with and manage their HP LaserJet P2015 printer. The Devices pane lists the HP products that appears in the ...main content area. 22 Chapter 2 Software description ENWW HP ToolboxFX allows end users to the host computer system and folders for Windows...
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... the Alerts folder in the HP ToolboxFX section depends on page 32 section. Key features This section provides information about the device alert features. To configure alerts, use the Set up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 A toolbar appears at the HP LaserJet P2015 printers.
... the Alerts folder in the HP ToolboxFX section depends on page 32 section. Key features This section provides information about the device alert features. To configure alerts, use the Set up alert messages ● System-tray icon alert ● Desktop alert ● E-mail alert ENWW HP ToolboxFX 23 A toolbar appears at the HP LaserJet P2015 printers.
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Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW
Device Status The Device Status screen shows device status messages from the product. Figure 2-4 Device Status screen NOTE: The HP LaserJet P2015 printers include a Supplies Status section and a Supplies Information section on the Device Status screen, which provide information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables. 26 Chapter 2 Software description ENWW
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Up to monitor events for the HP LaserJet P2015 printer. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. If this screen. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
Up to monitor events for the HP LaserJet P2015 printer. Event Log Use the Event Log screen to ten events can appear on this screen is empty, no events have occurred on the printer. If this screen. Figure 2-9 Event Log screen Software description Alerts folder The Alerts folder contains the following sub-folders: ● Set up Status Alerts ● Set up E-mail Alerts ENWW HP ToolboxFX 31
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... Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Select the Turn on alerts option and then click Apply to set up status alerts on alerts. Set up Status Alerts Use the Set up... Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those in the following table.
... Paper [TYPE] [SIZE] ● High Fuser Error ● Tray 1 Paper Out ● Fuser Driver Error 32 Chapter 2 Software description ENWW Table 2-1 Event alerts for the HP LaserJet P2015 printer. Select the Turn on alerts option and then click Apply to set up status alerts on alerts. Set up Status Alerts Use the Set up... Status Alerts screen to turn on the for HP ToolboxFX Pop-up Status Alerts screen Select the options under Show an alertto receive alerts like those in the following table.
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Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer.
Set up E-mail Alerts Use the Set up E-mail Alerts screen to set up E-mail Alerts screen - 1 of 2 34 Chapter 2 Software description ENWW Figure 2-11 Set up e-mail alerts for the HP LaserJet P2015 printer.