Wireless Getting Started Guide
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... 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
... 1: Obtain required information and equipment 3 Step 2: Install software for your HP Officejet/Officejet Pro device 4 Step 3: Test the connection 4 Solving wireless (802.11) problems 5 Basic troubleshooting 5 Advanced troubleshooting 6 Change the connection method 9 Change from a USB connection 9 Change from an Ethernet connection 9 Connect the HP Officejet/Officejet Pro device using an ad hoc wireless network connection.....9 Method 1...9 Method...
Wireless Getting Started Guide
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... on your computer displays any USB port on the Starter CD, and then follow the onscreen instructions. If you have problems, see "Solving wireless (802.11) problems" on your computer. 4. The installation program installs the software and creates a wireless connection. Mac OS 1. Disconnect the...the installation, select the "always permit/allow" option in the messages. Connect a USB wireless setup cable to the port on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. On the CD menu, click Install Network/Wireless Device, and...
... on your computer displays any USB port on the Starter CD, and then follow the onscreen instructions. If you have problems, see "Solving wireless (802.11) problems" on your computer. 4. The installation program installs the software and creates a wireless connection. Mac OS 1. Disconnect the...the installation, select the "always permit/allow" option in the messages. Connect a USB wireless setup cable to the port on your HP Officejet/Officejet Pro device You must run the installation program from the Starter CD. On the CD menu, click Install Network/Wireless Device, and...
Wireless Getting Started Guide
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... back on your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Basic troubleshooting section. First, follow the suggestions provided in -One series a. Solving wireless (802.11) problems The following sections provide assistance if you are unable to connect, turn off...
... back on your computer.) Select Setup Assistant or Network Setup Assistant from the HP device control panel: HP Officejet J4680 All-in-One series HP Officejet J6400 All-in the Basic troubleshooting section. First, follow the suggestions provided in -One series a. Solving wireless (802.11) problems The following sections provide assistance if you are unable to connect, turn off...
Wireless Getting Started Guide
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...2. If you still do not have indicator lights. If you are two indicator lights, one that blinks. Click Start, point to Network Connections, and then click View Network Status...The connection status of connections. Make sure that the HP Officejet/Officejet Pro device is connected to see lights, there might be a problem with the router, the Ethernet cable, or your network...communication (page 7) 4. Make sure that your computer connected to the same network as the default printer driver (Windows only) (page 8) 6. The following suggestions in the order listed: 1. b. If...
...2. If you still do not have indicator lights. If you are two indicator lights, one that blinks. Click Start, point to Network Connections, and then click View Network Status...The connection status of connections. Make sure that the HP Officejet/Officejet Pro device is connected to see lights, there might be a problem with the router, the Ethernet cable, or your network...communication (page 7) 4. Make sure that your computer connected to the same network as the default printer driver (Windows only) (page 8) 6. The following suggestions in the order listed: 1. b. If...
Wireless Getting Started Guide
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Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. HP Officejet J6400 a. For more information on the EWS, see if your firewall to the next section regarding firewalls. 3. If you install the software. If you can access ... you are able to access the EWS and use your browser, you still encounter problems after you can verify if they are using the HP device (for example,http://192.168.1.101). On the HP device's control All-in -One series panel, press the Setup ( ) button. To access the EWS On your computer, open...
Select Network Setup, select Print Network Settings, select Configuration Page, and then press OK. HP Officejet J6400 a. For more information on the EWS, see if your firewall to the next section regarding firewalls. 3. If you install the software. If you can access ... you are able to access the EWS and use your browser, you still encounter problems after you can verify if they are using the HP device (for example,http://192.168.1.101). On the HP device's control All-in -One series panel, press the Setup ( ) button. To access the EWS On your computer, open...
Wireless Getting Started Guide
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... be a problem with HP devices" on your computer are able to work with your firewall might be interfering. NOTE: If there is more information see if the device is running (Windows only) To restart the HP Network Device Support service 1. Make sure the HP Officejet/Officejet Pro device ...is set as you can use the HP device over the network. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Click Start, point to Settings...
... be a problem with HP devices" on your computer are able to work with your firewall might be interfering. NOTE: If there is more information see if the device is running (Windows only) To restart the HP Network Device Support service 1. Make sure the HP Officejet/Officejet Pro device ...is set as you can use the HP device over the network. Click Start, point to Settings, and then click Printers or Printers and Faxes. - Click Start, point to Settings...
Wireless Getting Started Guide
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... to the "trusted" list. Another common problem is that HP software is the easiest approach to access the network. add any firewall dialog boxes that corresponds to the ad hoc network profile for your HP Officejet/Officejet Pro device" on the local subnet, computers and devices in queue or printer goes offline • Scan communication errors...
... to the "trusted" list. Another common problem is that HP software is the easiest approach to access the network. add any firewall dialog boxes that corresponds to the ad hoc network profile for your HP Officejet/Officejet Pro device" on the local subnet, computers and devices in queue or printer goes offline • Scan communication errors...
Wireless Getting Started Guide
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...cartridge does not affect either the warranty to the customer or any HP support contract with local law, this Warranty Statement is inconsistent with the customer. b. c. Unauthorized modification or misuse. 4. HP shall have other problems, including those that this Warranty Statement shall be deemed modified to ...MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. You may be interrupted or error free. 3. For HP printer products, the use of the product, and does not cover any other rights which is ...
...cartridge does not affect either the warranty to the customer or any HP support contract with local law, this Warranty Statement is inconsistent with the customer. b. c. Unauthorized modification or misuse. 4. HP shall have other problems, including those that this Warranty Statement shall be deemed modified to ...MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. You may be interrupted or error free. 3. For HP printer products, the use of the product, and does not cover any other rights which is ...
Fax Getting Started Guide
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... the type of telephone system you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see your computer after you probably have a parallel-type phone system, see the "Solve fax problems" on page 8. NOTE: The instructions for fax setup differ depending on the ...Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela Set up the HP Officejet/Officejet Pro device for faxing, determine whether your home or office. NOTE: Install the software to fax successfully. If you have ...
... the type of telephone system you have (serial or parallel), check with your HP Officejet/ Officejet Pro device, see your computer after you probably have a parallel-type phone system, see the "Solve fax problems" on page 8. NOTE: The instructions for fax setup differ depending on the ...Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela Set up the HP Officejet/Officejet Pro device for faxing, determine whether your home or office. NOTE: Install the software to fax successfully. If you have ...
Fax Getting Started Guide
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.... If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused entry number, or type a number on the computer after installing the software. To set up and using speed-dial entries, see "Solve fax problems" on the ...using the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on how to fix the problem and rerun the test. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is connected to a network, ...
.... If the HP Officejet/Officejet Pro device has one entry or all entries: Select Delete Speed Dial and press the arrow keys to move to an unused entry number, or type a number on the computer after installing the software. To set up and using speed-dial entries, see "Solve fax problems" on the ...using the numeric keypad, and then press OK. • To delete one -touch speed-dial buttons on how to fix the problem and rerun the test. Step 4: Test fax setup Test your fax setup to check the status of the HP Officejet/Officejet Pro device and to make sure it is connected to a network, ...
Fax Getting Started Guide
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... (ECM) off and try sending or receiving a fax. You are using a phone splitter, the splitter could cause faxing problems. Try connecting the HP Officejet/Officejet Pro device directly to check the line. To check if your telephone company to the telephone wall jack. If you are using... either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that one end of the HP Officejet/Officejet Pro device. Try connecting a working phone directly to the correct port and the terminal adapter is not in use the...
... (ECM) off and try sending or receiving a fax. You are using a phone splitter, the splitter could cause faxing problems. Try connecting the HP Officejet/Officejet Pro device directly to check the line. To check if your telephone company to the telephone wall jack. If you are using... either a private branch exchange (PBX) or an integrated services digital network (ISDN) converter/terminal adapter, make sure that one end of the HP Officejet/Officejet Pro device. Try connecting a working phone directly to the correct port and the terminal adapter is not in use the...
Fax Getting Started Guide
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... phone line with the HP Officejet/Officejet Pro device, connect one at a time and rerunning the test each time until a dash (-) appears on the telephone to ). You also need to fail. See the first two issues under "The HP Officejet/Officejet Pro device is having problems sending a manual fax ... a second phone cord to the open port on the HP Officejet/Officejet Pro device is set to a greater number of the other equipment is causing problems. Try adding them back one end to All Rings. English The HP Officejet/Officejet Pro device can purchase a coupler at an electronics store that...
... phone line with the HP Officejet/Officejet Pro device, connect one at a time and rerunning the test each time until a dash (-) appears on the telephone to ). You also need to fail. See the first two issues under "The HP Officejet/Officejet Pro device is having problems sending a manual fax ... a second phone cord to the open port on the HP Officejet/Officejet Pro device is set to a greater number of the other equipment is causing problems. Try adding them back one end to All Rings. English The HP Officejet/Officejet Pro device can purchase a coupler at an electronics store that...
Fax Getting Started Guide
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Make sure Fax to PC is activated and the computer is configured to a computer. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes. I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is different from the one used for setup, both computers should be switched on at all times. If the computer receiving faxes is turned on at all times. 10 Solve fax problems
Make sure Fax to PC is activated and the computer is configured to a computer. the computer I cannot save color copies to Fax to PC does not support saving color copies to receive faxes. I cannot receive faxes on my computer Check the taskbar and ensure that HP Digital Imaging monitor is different from the one used for setup, both computers should be switched on at all times. If the computer receiving faxes is turned on at all times. 10 Solve fax problems
Fax Getting Started Guide
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... or error free. 3. Extent of this Warranty Statement are not in performance. 10. For HP printer products, the use of the product, and does not cover any authorized HP service facility in your purchase agreement. Any replacement product may also have additional statutory rights against the...TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You may have other problems, including those defects that of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that it has functionality at...
... or error free. 3. Extent of this Warranty Statement are not in performance. 10. For HP printer products, the use of the product, and does not cover any authorized HP service facility in your purchase agreement. Any replacement product may also have additional statutory rights against the...TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. You may have other problems, including those defects that of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, provided that it has functionality at...
User Guide
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...connection ...108 To install the device on a network 109 To install the device software on client computers 109 To install the printer driver using Add Printer 110 Configure the device (Mac OS 110 Install the software for network or direct connection 110 Share the device on a ...Clean the scanner glass 131 Clean the exterior ...131 Clean the automatic document feeder 131 General troubleshooting tips and resources 134 Solve printing problems ...135 The device shuts down unexpectedly 135 Error message appears on control-panel display 136 The device is not responding (nothing prints ...
...connection ...108 To install the device on a network 109 To install the device software on client computers 109 To install the printer driver using Add Printer 110 Configure the device (Mac OS 110 Install the software for network or direct connection 110 Share the device on a ...Clean the scanner glass 131 Clean the exterior ...131 Clean the automatic document feeder 131 General troubleshooting tips and resources 134 Solve printing problems ...135 The device shuts down unexpectedly 135 Error message appears on control-panel display 136 The device is not responding (nothing prints ...
User Guide
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... shows bleeding colors 142 Colors do not line up properly 142 Lines or dots are missing from text or graphics 143 Solve paper-feed problems 143 Solve copy problems ...144 No copy came out ...145 Copies are blank ...145 Documents are missing or faded 145 Size is reduced ...145 Copy quality ... 167 Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172...
... shows bleeding colors 142 Colors do not line up properly 142 Lines or dots are missing from text or graphics 143 Solve paper-feed problems 143 Solve copy problems ...144 No copy came out ...145 Copies are blank ...145 Documents are missing or faded 145 Size is reduced ...145 Copy quality ... 167 Troubleshoot installation issues 167 Hardware installation suggestions 167 Software installation suggestions 168 Clear jams ...169 Clear paper jams ...169 Avoid paper jams ...171 A HP supplies and accessories Order printing supplies online 172 Supplies ...172 Supported print cartridges 172...
User Guide
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...Toolbox (Windows). Self-Test diagnostic page • Device information: ◦ Product name ◦ Model number For more information, see HP Printer Utility (Mac OS). Readme file and release notes Provide late-breaking information and troubleshooting tips. The Toolbox is typically installed with the...and to maintenance services. 1 Get started 9 Get started This guide provides details about print cartridge health and access to resolve problems. • Find other resources for the product • Understand the device parts • Turn off the device Find other...
...Toolbox (Windows). Self-Test diagnostic page • Device information: ◦ Product name ◦ Model number For more information, see HP Printer Utility (Mac OS). Readme file and release notes Provide late-breaking information and troubleshooting tips. The Toolbox is typically installed with the...and to maintenance services. 1 Get started 9 Get started This guide provides details about print cartridge health and access to resolve problems. • Find other resources for the product • Understand the device parts • Turn off the device Find other...
User Guide
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...messages Critical error messages inform you resolve the condition. Take the appropriate action to clear them. For more information, see Use the HP photo and imaging software. If a critical error persists, service is required. For more information, see the settings that have been configured...or HP Device Manager (Mac OS). NOTE: When you are usually accompanied by pressing the Power button to turn it on again. They inform you cannot see Support and warranty. For more information, see Support and warranty. In most situations, this action solves the problem. ...
...messages Critical error messages inform you resolve the condition. Take the appropriate action to clear them. For more information, see Use the HP photo and imaging software. If a critical error persists, service is required. For more information, see the settings that have been configured...or HP Device Manager (Mac OS). NOTE: When you are usually accompanied by pressing the Power button to turn it on again. They inform you cannot see Support and warranty. For more information, see Support and warranty. In most situations, this action solves the problem. ...
User Guide
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... application supports custom-sized media, set it aside to dry. Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is...
... application supports custom-sized media, set it aside to dry. Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following media: ◦ Multipart forms ◦ Media that is damaged, curled, or wrinkled ◦ Media with cutouts or perforations ◦ Media that is...
User Guide
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... faxes at high speed (33600bps). Some Internet faxing services do this setting, see Set the fax speed. Chapter 7 If you use one of the following table provides the available fax speed settings. For information on the device. Fax over Internet Protocol (FoIP) • ...An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might be done either through a converter box (which supplies regular analog phone jacks for the fax connection. The...
... faxes at high speed (33600bps). Some Internet faxing services do this setting, see Set the fax speed. Chapter 7 If you use one of the following table provides the available fax speed settings. For information on the device. Fax over Internet Protocol (FoIP) • ...An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might be done either through a converter box (which supplies regular analog phone jacks for the fax connection. The...