HP ProLiant Servers Troubleshooting Guide
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... system health LED is red, flashing red, amber, or flashing amber. The system health LED provides the same functionality as the two separate internal and external health LEDs. For the location of server LEDs and information on their statuses, see the server documentation on the model, the internal health LED and external health LED may appear either solid or flash. Depending on the HP...
... system health LED is red, flashing red, amber, or flashing amber. The system health LED provides the same functionality as the two separate internal and external health LEDs. For the location of server LEDs and information on their statuses, see the server documentation on the model, the internal health LED and external health LED may appear either solid or flash. Depending on the HP...
HP ProLiant Servers Troubleshooting Guide
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Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Improperly seated component or interlock problem POST problems flowchart Symptoms: • Server does not complete POST Diagnostic flowcharts 29 • The system power LED is off or amber. • The health LED is red or amber.
Possible causes: • Improperly seated or faulty power supply • Loose or faulty power cord • Power source problem • Improperly seated component or interlock problem POST problems flowchart Symptoms: • Server does not complete POST Diagnostic flowcharts 29 • The system power LED is off or amber. • The health LED is red or amber.
HP ProLiant Servers Troubleshooting Guide
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• Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Diagnostic flowcharts 33
• Server boots, but the internal health LED, external health LED, or component health LED is red or amber NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes: • Improperly seated or faulty internal or external component • Unsupported component installed • Redundancy failure • System overtemperature condition Diagnostic flowcharts 33
HP ProLiant Servers Troubleshooting Guide
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...reseating the PPMs is not effective, remove all DIMM LEDs illuminate amber, .... ...the health LED is blinking red, the system emits continuous beeps, and an entry is logged to the Integrated Management Log (IML) Possible cause: The server is configured with HP iLO 2 Firmware version 1.75, the IML message ...: System boot halted For more information, see the server documentation. If the system is an HP ProLiant G6 server with 5500-series Xeon processors installed. If applicable, check the PPM LEDs to identify if a PPM failure occurred. For information on the system board: CAUTION: Do not...
...reseating the PPMs is not effective, remove all DIMM LEDs illuminate amber, .... ...the health LED is blinking red, the system emits continuous beeps, and an entry is logged to the Integrated Management Log (IML) Possible cause: The server is configured with HP iLO 2 Firmware version 1.75, the IML message ...: System boot halted For more information, see the server documentation. If the system is an HP ProLiant G6 server with 5500-series Xeon processors installed. If applicable, check the PPM LEDs to identify if a PPM failure occurred. For information on the system board: CAUTION: Do not...
ProLiant ML370 Generation 3 Server Maintenance and Service Guide
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... the risk of personal injury from hazardous energy or of damage to the access panel. For fan failures, the internal health LED shows red in nonredundant mode and amber in the chassis and on the system configuration labels attached to the equipment when working on... shuts down to operate without any interruption or downtime. Figure 2-20: System fan locations NOTE: Fan locations are labeled in redundant mode. 2-22 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide In the redundant configuration, six fans cool the system. Table 2-1: System Fan Locations Item 1 2 3...
... the risk of personal injury from hazardous energy or of damage to the access panel. For fan failures, the internal health LED shows red in nonredundant mode and amber in the chassis and on the system configuration labels attached to the equipment when working on... shuts down to operate without any interruption or downtime. Figure 2-20: System fan locations NOTE: Fan locations are labeled in redundant mode. 2-22 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide In the redundant configuration, six fans cool the system. Table 2-1: System Fan Locations Item 1 2 3...
ProLiant ML370 Generation 3 Server Maintenance and Service Guide
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... HP ProLiant ML370 Generation 3 Server Setup and Installation Guide. 4-2 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Figure 4-1: Front panel LEDs (rack and tower servers) Table 4-1: Front Panel LEDs Item Description Status 1 Unit identification (UID) switch and LED Blue = System activated Blue flashing = System being managed remotely Off = System deactivated 2 Internal health LED* Green = Normal (system on) Amber = System degraded Red...
... HP ProLiant ML370 Generation 3 Server Setup and Installation Guide. 4-2 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide Figure 4-1: Front panel LEDs (rack and tower servers) Table 4-1: Front Panel LEDs Item Description Status 1 Unit identification (UID) switch and LED Blue = System activated Blue flashing = System being managed remotely Off = System deactivated 2 Internal health LED* Green = Normal (system on) Amber = System degraded Red...
ProLiant ML370 Generation 3 Server Maintenance and Service Guide
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HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 4-11 Secondary power supply has failed. LED Indicators and Switches External Health LED Table 4-7: External Health LED System LED and Color Power supply (off) External Health LED Color Red Amber Status Primary power supply or both power supplies have failed.
HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 4-11 Secondary power supply has failed. LED Indicators and Switches External Health LED Table 4-7: External Health LED System LED and Color Power supply (off) External Health LED Color Red Amber Status Primary power supply or both power supplies have failed.
ProLiant ML370 Generation 3 Server Maintenance and Service Guide
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... POST. • Processor in socket X is experiencing a health event. The internal health LEDs on the front panel illuminates either amber or red, the server is in pre-failure condition. • Processors are missing (PPM installed without processor). Note that in Table 4-8 indicate system status. continued 4-12 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide NOTE: The...
... POST. • Processor in socket X is experiencing a health event. The internal health LEDs on the front panel illuminates either amber or red, the server is in pre-failure condition. • Processors are missing (PPM installed without processor). Note that in Table 4-8 indicate system status. continued 4-12 HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide NOTE: The...
ProLiant ML370 Generation 3 Server Maintenance and Service Guide
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Amber A redundant fan has failed. Green Normal. HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 4-13 LED Indicators and Switches Table 4-8: System LEDs and Internal Health LED Status Combinations continued System LED and Color Internal Health LED Color Status System overtemperature (amber) Red System has exceeded operating system cautionary level or critical hardware level. Fan (amber) Red A required fan has failed.
Amber A redundant fan has failed. Green Normal. HP ProLiant ML370 Generation 3 Server Maintenance and Service Guide 4-13 LED Indicators and Switches Table 4-8: System LEDs and Internal Health LED Status Combinations continued System LED and Color Internal Health LED Color Status System overtemperature (amber) Red System has exceeded operating system cautionary level or critical hardware level. Fan (amber) Red A required fan has failed.
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-61 Fan failure is indicated by amber LEDs located on each hot-plug fan and by the front panel internal health LED. For fan failures, the internal health LED illuminates red in nonredundant mode and amber in the chassis. For additional information, refer to Appendix C, "Server Error Messages," and Appendix E, "LED Indicators...
HP ProLiant ML370 Generation 3 Server Setup and Installation Guide 3-61 Fan failure is indicated by amber LEDs located on each hot-plug fan and by the front panel internal health LED. For fan failures, the internal health LED illuminates red in nonredundant mode and amber in the chassis. For additional information, refer to Appendix C, "Server Error Messages," and Appendix E, "LED Indicators...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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...red All installed power supplies have experienced a short. Contact your authorized service provider for replacement parts and service. The server may have failed. For cabling configurations, refer to Appendix E, "LED Indicators and Switches." Identify the failed power supply (no green LED... that the power supply backplane is lost. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-9 No, it 's amber One power supply has failed; Troubleshooting Table D-4: Is the External Health LED Green? Contact your authorized service provider for ...
...red All installed power supplies have experienced a short. Contact your authorized service provider for replacement parts and service. The server may have failed. For cabling configurations, refer to Appendix E, "LED Indicators and Switches." Identify the failed power supply (no green LED... that the power supply backplane is lost. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-9 No, it 's amber One power supply has failed; Troubleshooting Table D-4: Is the External Health LED Green? Contact your authorized service provider for ...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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...• Overtemperature event Contact your authorized service provider for replacement parts and service. Troubleshooting Table D-5: Is the Internal Health LED Green? A PPM has failed. No valid memory in the server. Populated banks have missing DIMMs. No valid ... unsupported DIMM types. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-11 continued Answer Possible Reasons Possible Solutions No, it's red A processor has failed. Processor 1 is missing. An overtemperature condition has occurred. Yes If the internal health LED is green, refer ...
...• Overtemperature event Contact your authorized service provider for replacement parts and service. Troubleshooting Table D-5: Is the Internal Health LED Green? A PPM has failed. No valid memory in the server. Populated banks have missing DIMMs. No valid ... unsupported DIMM types. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide D-11 continued Answer Possible Reasons Possible Solutions No, it's red A processor has failed. Processor 1 is missing. An overtemperature condition has occurred. Yes If the internal health LED is green, refer ...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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... LEDs Item 1 2 Description UID switch and LED Internal system health LED Status Blue Flashing blue Off Green Amber Red Off Means Activated System being managed remotely Deactivated Normal (system on the front of the server indicates system health. LED Indicators and Switches Front Panel LEDs The set of five LEDs on ) System degraded System critical Normal (system off) continued E-2 HP ProLiant ML370...
... LEDs Item 1 2 Description UID switch and LED Internal system health LED Status Blue Flashing blue Off Green Amber Red Off Means Activated System being managed remotely Deactivated Normal (system on the front of the server indicates system health. LED Indicators and Switches Front Panel LEDs The set of five LEDs on ) System degraded System critical Normal (system off) continued E-2 HP ProLiant ML370...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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... Servers Troubleshooting Guide for internal components in a pre-failure or failed condition. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide E-3 Figure E-2 and Tables E-2 and E-3 identify LED locations and status of each corresponding drive when configured as a part of other...the drive. LED Indicators and Switches Table E-1: Front Panel LEDs continued Item Description Status 3 External system Green health (power supply) LED Amber Red Off 4 NIC link/activity LED Green (embedded NIC only) Flashing green Off 5 Power On/Standby button and LED Amber Green...
... Servers Troubleshooting Guide for internal components in a pre-failure or failed condition. HP ProLiant ML370 Generation 3 Server Setup and Installation Guide E-3 Figure E-2 and Tables E-2 and E-3 identify LED locations and status of each corresponding drive when configured as a part of other...the drive. LED Indicators and Switches Table E-1: Front Panel LEDs continued Item Description Status 3 External system Green health (power supply) LED Amber Red Off 4 NIC link/activity LED Green (embedded NIC only) Flashing green Off 5 Power On/Standby button and LED Amber Green...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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E-12 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide Amber = Working in Table E-7 indicate system status. Online spare memory feature not being used. 9 PPM 2 10 Processor 2 11 Processor 1 Amber = Processor or PPM failed Off = Normal 12 PPM 1 System Board LEDs and Internal Health LED Status Combinations When the internal health LED on the front panel indicate the current...
E-12 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide Amber = Working in Table E-7 indicate system status. Online spare memory feature not being used. 9 PPM 2 10 Processor 2 11 Processor 1 Amber = Processor or PPM failed Off = Normal 12 PPM 1 System Board LEDs and Internal Health LED Status Combinations When the internal health LED on the front panel indicate the current...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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... Health LED Status Red Processor failure, both sockets (amber) PPM failure, slot X (amber) Amber Red Red DIMM failure, slot X (amber) Red Amber Means • Processor in socket X has failed. • Processor has failed over to offline spare, if the second processor is installed. • Processor is in socket X. • ROM detects a failed processor during POST. continued HP ProLiant ML370...
... Health LED Status Red Processor failure, both sockets (amber) PPM failure, slot X (amber) Amber Red Red DIMM failure, slot X (amber) Red Amber Means • Processor in socket X has failed. • Processor has failed over to offline spare, if the second processor is installed. • Processor is in socket X. • ROM detects a failed processor during POST. continued HP ProLiant ML370...
HP ProLiant ML370 Generation 3 Setup and Installation Guide
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... supply has failed. E-14 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide Primary power supply or both power supplies have failed. Fan (amber) Power supply (off) Red Amber Red Amber A required fan has failed. LED Indicators and Switches Table E-7: System Board LEDs and Internal Health LED Status Combinations continued System LED and Status Internal Health LED Status Means DIMM failure, all...
... supply has failed. E-14 HP ProLiant ML370 Generation 3 Server Setup and Installation Guide Primary power supply or both power supplies have failed. Fan (amber) Power supply (off) Red Amber Red Amber A required fan has failed. LED Indicators and Switches Table E-7: System Board LEDs and Internal Health LED Status Combinations continued System LED and Status Internal Health LED Status Means DIMM failure, all...