Security Features
Page 12
...the Intermediate or Maximum locks are set in the front panel. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 3 - Moderate 2 - Note: None ...Maximum 3 - Intermediate 4 - Moderate 1 - Minimum - Intermediate 1 - Maximum 2 - Maximum 4 - Moderate 3 - Intermediate 4 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper Widget - Moderate 3 - Access to...
...the Intermediate or Maximum locks are set in the front panel. Note: In PageWide XL, when the user attempts to load/unload paper or replace printheads/ink cartridges without first unlocking the front panel. Intermediate 3 - Moderate 2 - Note: None ...Maximum 3 - Intermediate 4 - Moderate 1 - Minimum - Intermediate 1 - Maximum 2 - Maximum 4 - Moderate 3 - Intermediate 4 - HP DesignJet Printers Security Settings Settings App Inks Entry Access Paper App Access Paper App Load Media Paper App Unload Media Paper App Change Paper Type Paper Widget - Moderate 3 - Access to...
Limited Warranty
Page 5
... specifications. If the installation acceptance is warranted for one year from the date of installation, as long as directed by HP. HP Limited Warranty statement HP product Printer Software Printhead Print or Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads are warranted for one...
... specifications. If the installation acceptance is warranted for one year from the date of installation, as long as directed by HP. HP Limited Warranty statement HP product Printer Software Printhead Print or Ink cartridge Limited Warranty Period 90 days 90 days from the date of purchase by the customer Replacement printheads are warranted for one...
Limited Warranty
Page 6
...and labor costs of warranty service designated for your local HP authorized service provider for Customer Self-Repair. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, or ink cartridge) does not affect either repair or replace the product ...which customer self-repair is mandatory. HP products are also designed for details...
...and labor costs of warranty service designated for your local HP authorized service provider for Customer Self-Repair. For HP printer products, the use of a refilled or non-original HP consumable product (ink, printhead, or ink cartridge) does not affect either repair or replace the product ...which customer self-repair is mandatory. HP products are also designed for details...
User Guide
Page 5
...Check usage statistics for a job ...158 Check cost assignment ...159 13 Handling ink cartridges and printhead ...161 About the ink cartridges ...162 Check the ink cartridges status ...162 Remove an ink cartridge ...162 Insert an ink cartridge ...163 About the printhead ...165 Check the printhead status ...165 Remove the printhead...Safe mode ...171 14 Printer maintenance ...172 Check printer status ...173 Clean the exterior of the printer ...173 Maintain the ink cartridges ...173 Move or store the printer ...173 Update the firmware ...174 Update the software ...175 Printer maintenance kits ...175...
...Check usage statistics for a job ...158 Check cost assignment ...159 13 Handling ink cartridges and printhead ...161 About the ink cartridges ...162 Check the ink cartridges status ...162 Remove an ink cartridge ...162 Insert an ink cartridge ...163 About the printhead ...165 Check the printhead status ...165 Remove the printhead...Safe mode ...171 14 Printer maintenance ...172 Check printer status ...173 Clean the exterior of the printer ...173 Maintain the ink cartridges ...173 Move or store the printer ...173 Update the firmware ...174 Update the software ...175 Printer maintenance kits ...175...
User Guide
Page 7
... ...219 Image Diagnostics Print ...219 If you still have a problem ...221 19 Troubleshooting ink cartridge and printhead issues ...223 Cannot insert an ink cartridge ...224 Ink cartridge status messages ...224 Cannot insert the printhead ...224 The front-panel display recommends reseating or... ...230 21 Front-panel error messages ...231 System error log ...231 22 HP Customer Care ...232 Introduction ...233 HP Professional Services ...233 Customer Self Repair ...234 Contact HP Support ...234 23 Printer specifications ...235 Functional specifications ...236 Mobile printing specifications ...
... ...219 Image Diagnostics Print ...219 If you still have a problem ...221 19 Troubleshooting ink cartridge and printhead issues ...223 Cannot insert an ink cartridge ...224 Ink cartridge status messages ...224 Cannot insert the printhead ...224 The front-panel display recommends reseating or... ...230 21 Front-panel error messages ...231 System error log ...231 22 HP Customer Care ...232 Introduction ...233 HP Professional Services ...233 Customer Self Repair ...234 Contact HP Support ...234 23 Printer specifications ...235 Functional specifications ...236 Mobile printing specifications ...
User Guide
Page 15
Stacker 3. Scanner 2. Main components The following front and rear views of the printer illustrate the main components. Front panel 4. Front view 1. Ink cartridge slot 5. 1st drawer 6. 2nd drawer (XL 3600dr only) ENWW Main components 7
Stacker 3. Scanner 2. Main components The following front and rear views of the printer illustrate the main components. Front panel 4. Front view 1. Ink cartridge slot 5. 1st drawer 6. 2nd drawer (XL 3600dr only) ENWW Main components 7
User Guide
Page 87
... unintentionally. Protect a paper type You can be put on hold for your ink cartridges. Unattended printing/overnight printing The printer is set to Put job on hold ...ink, and its frequency is protected, the icon appears before the paper name. When a paper type is related to print all your printer. However, if it is available only if you told the printer the length of the roll when you have a XL...printer read the length of the roll from a printer driver or other . ● HP recommends the use of the scale ('Speed'). This regular printhead maintenance uses a small amount...
... unintentionally. Protect a paper type You can be put on hold for your ink cartridges. Unattended printing/overnight printing The printer is set to Put job on hold ...ink, and its frequency is protected, the icon appears before the paper name. When a paper type is related to print all your printer. However, if it is available only if you told the printer the length of the roll when you have a XL...printer read the length of the roll from a printer driver or other . ● HP recommends the use of the scale ('Speed'). This regular printhead maintenance uses a small amount...
User Guide
Page 169
13 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ● Safe mode ENWW 161
13 Handling ink cartridges and printhead ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printhead ● Check the printhead status ● Remove the printhead ● Insert the printhead ● Storage of anonymous usage information ● Safe mode ENWW 161
User Guide
Page 170
.... If there is a Replace ink cartridges option on the ink information page in the first cartridge at a more information on your ink cartridges, tap , then tap the cartridge that you want information on page 181. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to remove an ink cartridge while printing. For an explanation of ink, the current job is...
.... If there is a Replace ink cartridges option on the ink information page in the first cartridge at a more information on your ink cartridges, tap , then tap the cartridge that you want information on page 181. HP Utility procedures ● In the HP DesignJet Utility for Windows, go to remove an ink cartridge while printing. For an explanation of ink, the current job is...
User Guide
Page 171
The front-panel display identifies the missing ink cartridge. ENWW Insert an ink cartridge 163 or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. Grip the cartridge you wish to remove. 4. NOTE: Avoid storing partially used ink cartridges. 5. Before removing the cartridge from its wrapping, shake it vigorously. 2. Pull the cartridge straight up. Open the ink cartridge cover on the connection.
The front-panel display identifies the missing ink cartridge. ENWW Insert an ink cartridge 163 or right-hand side of the cartridge that is inserted into the printer, as there may be ink on the left- NOTE: Avoid touching the end of the printer. 3. Insert an ink cartridge 1. Grip the cartridge you wish to remove. 4. NOTE: Avoid storing partially used ink cartridges. 5. Before removing the cartridge from its wrapping, shake it vigorously. 2. Pull the cartridge straight up. Open the ink cartridge cover on the connection.
User Guide
Page 172
..., magenta, and yellow on the cartridge label. 3. Insert the ink cartridge into the slot until it is possible to determine with enough accuracy the ink level or status of used, refilled, or counterfeit ink cartridges. 164 Chapter 13 Handling ink cartridges and printhead ENWW It may not be possible to use non-HP ink cartridges, this choice has several serious disadvantages...
..., magenta, and yellow on the cartridge label. 3. Insert the ink cartridge into the slot until it is possible to determine with enough accuracy the ink level or status of used, refilled, or counterfeit ink cartridges. 164 Chapter 13 Handling ink cartridges and printhead ENWW It may not be possible to use non-HP ink cartridges, this choice has several serious disadvantages...
User Guide
Page 173
...some of this information from moving. For an explanation of ink it is pressed down) to prevent the printer from the HP Utility. Any service or repair required as a result is connected to the ink cartridges and jets ink onto the paper. Check the printhead status The printer ...● Warranty status You can also get more information on your printer for details of warranty, this indicates that non-HP ink is being used . System ink flushing, color calibration, and printhead alignment are locked (the brake lever is an ESD-sensitive device (see Printhead status ...
...some of this information from moving. For an explanation of ink it is pressed down) to prevent the printer from the HP Utility. Any service or repair required as a result is connected to the ink cartridges and jets ink onto the paper. Check the printhead status The printer ...● Warranty status You can also get more information on your printer for details of warranty, this indicates that non-HP ink is being used . System ink flushing, color calibration, and printhead alignment are locked (the brake lever is an ESD-sensitive device (see Printhead status ...
User Guide
Page 174
... position for more than three minutes without inserting or removing the printhead, it tries to move back to lift the scanner. 166 Chapter 13 Handling ink cartridges and printhead ENWW From the front panel, tap , then , then Replace. NOTE: You can cancel the process at any time by pressing . 2. The front panel...
... position for more than three minutes without inserting or removing the printhead, it tries to move back to lift the scanner. 166 Chapter 13 Handling ink cartridges and printhead ENWW From the front panel, tap , then , then Replace. NOTE: You can cancel the process at any time by pressing . 2. The front panel...
User Guide
Page 176
... printhead replacement process. Lift the printhead out of the carriage. In this case, you insert it still contains some ink. 1. You can use the old cartridge later if it . 168 Chapter 13 Handling ink cartridges and printhead ENWW CAUTION: Insert the printhead slowly and vertically, straight down. Insert the new printhead. 7. Leave the black... side. 9. It may be damaged if you insert it too fast, or at an angle, or if you rotate it as you should replace the ink cartridge before inserting the new printhead.
... printhead replacement process. Lift the printhead out of the carriage. In this case, you insert it still contains some ink. 1. You can use the old cartridge later if it . 168 Chapter 13 Handling ink cartridges and printhead ENWW CAUTION: Insert the printhead slowly and vertically, straight down. Insert the new printhead. 7. Leave the black... side. 9. It may be damaged if you insert it too fast, or at an angle, or if you rotate it as you should replace the ink cartridge before inserting the new printhead.
User Guide
Page 178
...printhead is checked and prepared, the printhead realignment procedure runs automatically if paper is correctly inserted. Storage of anonymous usage information Each ink cartridge contains a memory chip that the printhead is loaded, see Align the printhead on the front-panel display, the printhead may need...page 132. If the printer finds problems in the operation of printing, the printing modes used, any 170 Chapter 13 Handling ink cartridges and printhead ENWW The default routine process takes 10 minutes. The front-panel display confirms that assists in preparing the printhead, ...
...printhead is checked and prepared, the printhead realignment procedure runs automatically if paper is correctly inserted. Storage of anonymous usage information Each ink cartridge contains a memory chip that the printhead is loaded, see Align the printhead on the front-panel display, the printhead may need...page 132. If the printer finds problems in the operation of printing, the printing modes used, any 170 Chapter 13 Handling ink cartridges and printhead ENWW The default routine process takes 10 minutes. The front-panel display confirms that assists in preparing the printhead, ...
User Guide
Page 179
.... NOTE: This printer is not designed to use original HP ink cartridges. NOTE: This printer is in other respects. Cartridges using an HP original chip. HP partners who assist in safe mode. HP DesignJet printing systems, including original HP inks and printheads, are concerned about providing this happens, insert a new cartridge (either genuine HP or compatible) to continue printing. Safe mode Under...
.... NOTE: This printer is not designed to use original HP ink cartridges. NOTE: This printer is in other respects. Cartridges using an HP original chip. HP partners who assist in safe mode. HP DesignJet printing systems, including original HP inks and printheads, are concerned about providing this happens, insert a new cartridge (either genuine HP or compatible) to continue printing. Safe mode Under...
User Guide
Page 180
14 Printer maintenance ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure File Erase ● Disk Wipe 172 Chapter 14 Printer maintenance ENWW
14 Printer maintenance ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure File Erase ● Disk Wipe 172 Chapter 14 Printer maintenance ENWW
User Guide
Page 181
.... 6. If you start the HP Utility and select your finger across. ENWW Check printer status 173 WARNING! Do not let water get inside the printer. Move or store the printer If you can fold it . Do not remove the ink cartridges or printhead when you must always...soap. The printer's front panel notifies you cannot move the printer, remove the paper and ink cartridges, but not the printhead. 3. Please contact HP authorized service personnel. 1. See also Handling ink cartridges and printhead on the printer. If you when any current alerts, the upper row of the...
.... 6. If you start the HP Utility and select your finger across. ENWW Check printer status 173 WARNING! Do not let water get inside the printer. Move or store the printer If you can fold it . Do not remove the ink cartridges or printhead when you must always...soap. The printer's front panel notifies you cannot move the printer, remove the paper and ink cartridges, but not the printhead. 3. Please contact HP authorized service personnel. 1. See also Handling ink cartridges and printhead on the printer. If you when any current alerts, the upper row of the...
User Guide
Page 190
..., the paper is available in all regions. 182 Chapter 16 Supplies and accessories ENWW Ink cartridges Cartridge HP 766 300-ml Cyan DesignJet Ink Cartridge HP 766 300-ml Magenta DesignJet Ink Cartridge HP 766 300-ml Yellow DesignJet Ink Cartridge HP 766 300-ml Matte Black DesignJet Ink Cartridge HP 766 300-ml Gray DesignJet Ink Cartridge HP 766 300-ml Photo Black DesignJet Ink Cartridge Part number P2V89A P2V90A P2V91A P2V92A P2V93A P2V94A Printhead Printhead...
..., the paper is available in all regions. 182 Chapter 16 Supplies and accessories ENWW Ink cartridges Cartridge HP 766 300-ml Cyan DesignJet Ink Cartridge HP 766 300-ml Magenta DesignJet Ink Cartridge HP 766 300-ml Yellow DesignJet Ink Cartridge HP 766 300-ml Matte Black DesignJet Ink Cartridge HP 766 300-ml Gray DesignJet Ink Cartridge HP 766 300-ml Photo Black DesignJet Ink Cartridge Part number P2V89A P2V90A P2V91A P2V92A P2V93A P2V94A Printhead Printhead...
User Guide
Page 217
...the paper type you could experience poor print quality and incorrect colors, and perhaps even damage to the printheads. ● Check that your ink cartridges and printheads have loaded corresponds to the paper type selected in the front panel and in Image Diagnostics Print on page 219, including printhead... the best performance from added horizontal lines as shown (the color may wish to the 'Speed' end of recommended papers, see Maintain the ink cartridges on page 173. If the printheads are in case the problem has been solved. 3. ENWW General advice 209 CAUTION: If you have the...
...the paper type you could experience poor print quality and incorrect colors, and perhaps even damage to the printheads. ● Check that your ink cartridges and printheads have loaded corresponds to the paper type selected in the front panel and in Image Diagnostics Print on page 219, including printhead... the best performance from added horizontal lines as shown (the color may wish to the 'Speed' end of recommended papers, see Maintain the ink cartridges on page 173. If the printheads are in case the problem has been solved. 3. ENWW General advice 209 CAUTION: If you have the...