HP Color LaserJet CM4730 MFP - User Guide
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...support Hewlett-Packard limited warranty statement 301 Customer self repair warranty service 303 HP customer care ...304 Limited warranty for print cartridges and image drums 306 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 307 Availability of support and... service ...308 HP maintenance agreements ...309 On-site service agreements 309 Priority onsite service ...309 Next-day onsite service 309 Weekly (volume) on-site service 309 Appendix C MFP...
...support Hewlett-Packard limited warranty statement 301 Customer self repair warranty service 303 HP customer care ...304 Limited warranty for print cartridges and image drums 306 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 307 Availability of support and... service ...308 HP maintenance agreements ...309 On-site service agreements 309 Priority onsite service ...309 Next-day onsite service 309 Weekly (volume) on-site service 309 Appendix C MFP...
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... the range. To use and that override is specified in the embedded Web server, HP Easy Printer Care, or Web Jetadmin. This item controls how the engine switches from color mode to monochrome mode for this menu to customize the sleep mode settings for maximum...Override at out to allow the MFP to stop printing when a supply reaches a low condition. Auto-continue black Stop Enable Color (default) Color If Allowed Disable Color Enable Color (default) Disable Color Auto (default) Mostly color pages This menu sets the MFP behavior for when a print cartridge, fuser kit, or tranfer kit is ...
... the range. To use and that override is specified in the embedded Web server, HP Easy Printer Care, or Web Jetadmin. This item controls how the engine switches from color mode to monochrome mode for this menu to customize the sleep mode settings for maximum...Override at out to allow the MFP to stop printing when a supply reaches a low condition. Auto-continue black Stop Enable Color (default) Color If Allowed Disable Color Enable Color (default) Disable Color Auto (default) Mostly color pages This menu sets the MFP behavior for when a print cartridge, fuser kit, or tranfer kit is ...
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...menu (continued) Menu item Sub-menu item Values Optimize CACO3 Color REt Calibration/Cleaning Background1 Background2 Registration Long Paper Pre-rotation Re-... page for the cleaning page. Set the interval when the cleaning page should be printed. Performs all MFP calibrations. Enable or disable Resolution Enhancement technology (REt), which affects print quality. When auto-cleaning is ... up to use for cleaning excess toner off the pressure roller in Cleaning Interval. Performs partial MFP calibrations. ENWW Print Quality menu 49 Use this compound is added to paper to make it ...
...menu (continued) Menu item Sub-menu item Values Optimize CACO3 Color REt Calibration/Cleaning Background1 Background2 Registration Long Paper Pre-rotation Re-... page for the cleaning page. Set the interval when the cleaning page should be printed. Performs all MFP calibrations. Enable or disable Resolution Enhancement technology (REt), which affects print quality. When auto-cleaning is ... up to use for cleaning excess toner off the pressure roller in Cleaning Interval. Performs partial MFP calibrations. ENWW Print Quality menu 49 Use this compound is added to paper to make it ...
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...laser printers. extends all the way to obtain the best print results. CAUTION HP LaserJet printers use envelopes that have wrinkles or bubbles, or are ● Use envelopes where the seam wrinkled, nicked, stuck together, or otherwise damaged. it is HP...special paper or print media, be sure to the paper in very precise dots. not approved for laser printers. ● Place transparencies on special media. Special paper or print media guidelines This product supports ... sheets of the envelope. ● Do not use fusers to bond dry toner particles to set the type and size in...
...laser printers. extends all the way to obtain the best print results. CAUTION HP LaserJet printers use envelopes that have wrinkles or bubbles, or are ● Use envelopes where the seam wrinkled, nicked, stuck together, or otherwise damaged. it is HP...special paper or print media, be sure to the paper in very precise dots. not approved for laser printers. ● Place transparencies on special media. Special paper or print media guidelines This product supports ... sheets of the envelope. ● Do not use fusers to bond dry toner particles to set the type and size in...
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... locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the MFP. ● Allow sufficient space above and in the front of genuine HP products in this MFP. Use of...installing supplies, see Supplies and accessories Locate supplies Supplies are nearly depleted. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the MFP automatically notifies you connect, select Solve a Problem. The following table lists the estimated replacement intervals for supplies The...
... locations 1 Fuser 2 Print cartridges 3 Transfer unit Supply replacement guidelines To facilitate the replacement of supplies, keep the following guidelines in mind when setting up the MFP. ● Allow sufficient space above and in the front of genuine HP products in this MFP. Use of...installing supplies, see Supplies and accessories Locate supplies Supplies are nearly depleted. CAUTION Hewlett-Packard recommends the use genuine HP supplies, the MFP automatically notifies you connect, select Solve a Problem. The following table lists the estimated replacement intervals for supplies The...
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....hp.com/go/ recycle. Replace a print cartridge when the MFP control panel displays a Replace Cartridge message. Change print cartridges When a print cartridge approaches the end of individual colors. 2 Approximate life is currently installed). Hot water sets toner into fabric. ENWW Replace supplies 211 Replacement instructions are included in cold water. The MFP uses four colors...
....hp.com/go/ recycle. Replace a print cartridge when the MFP control panel displays a Replace Cartridge message. Change print cartridges When a print cartridge approaches the end of individual colors. 2 Approximate life is currently installed). Hot water sets toner into fabric. ENWW Replace supplies 211 Replacement instructions are included in cold water. The MFP uses four colors...
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...support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljcm4730mfp.) 57.XX ERROR To continue turn the MFP on. Turn the MFP off , and then turn the MFP on A temporary printing error has occurred. Make sure you have the correct fuser. Turn the MFP off , and then ...turn the MFP on The print engine is installed...
...support provider. (See the HP support flyer, or go to http://www.hp.com/support/ljcm4730mfp.) 57.XX ERROR To continue turn the MFP on. Turn the MFP off , and then turn the MFP on A temporary printing error has occurred. Make sure you have the correct fuser. Turn the MFP off , and then ...turn the MFP on The print engine is installed...
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... 235 Password or name is incorrect. The requested job requires a hard disk, but Turn the MFP off and install hard disk. continue. Performing Color Band Test The color-band test is necessary. The device will return to be replaced. 1. Order Supplies One or more...page No action is nearing the end of its useful life. Order Cartridge The identified print cartridge is necessary. Order a replacement fuser kit. Retype the user name and password. generated. Table 16-1 Control-panel messages (continued) Control panel message Description Recommended action...
... 235 Password or name is incorrect. The requested job requires a hard disk, but Turn the MFP off and install hard disk. continue. Performing Color Band Test The color-band test is necessary. The device will return to be replaced. 1. Order Supplies One or more...page No action is nearing the end of its useful life. Order Cartridge The identified print cartridge is necessary. Order a replacement fuser kit. Retype the user name and password. generated. Table 16-1 Control-panel messages (continued) Control panel message Description Recommended action...
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... This message displays while the print-quality troubleshooting test is being generated. Turn the MFP off. Replace Cartridge The identified print cartridge has reached the Replace the specified color cartridge. Replace Supplies If the device is necessary. Replace the empty cartridges. The device... the fuser unit. 4. Remove All Print Cartridges The MFP is out of the page No action is necessary. end of this message is displayed. 2. and must be replaced. If the message persists, contact HP Support at out and 1. Replace the necessary print cartridge. 236...
... This message displays while the print-quality troubleshooting test is being generated. Turn the MFP off. Replace Cartridge The identified print cartridge has reached the Replace the specified color cartridge. Replace Supplies If the device is necessary. Replace the empty cartridges. The device... the fuser unit. 4. Remove All Print Cartridges The MFP is out of the page No action is necessary. end of this message is displayed. 2. and must be replaced. If the message persists, contact HP Support at out and 1. Replace the necessary print cartridge. 236...
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Jams Use this illustration to clear jams are equipped with green handles. For instructions on clearing paper jams, see Jams. NOTE All areas of the MFP that might need to be opened to troubleshoot paper jams in the printer. Figure 16-1 Paper jam locations 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover 5 Upper right door 6 Fuser cover 7 Transfer unit 8 Duplex paper path 9 Middle right door 10 Tray 1 (multipurpose tray) 11 Drawer below tray 1 ENWW Jams 239
Jams Use this illustration to clear jams are equipped with green handles. For instructions on clearing paper jams, see Jams. NOTE All areas of the MFP that might need to be opened to troubleshoot paper jams in the printer. Figure 16-1 Paper jam locations 1 ADF access cover 2 ADF input tray 3 ADF output tray 4 Duplexer cover 5 Upper right door 6 Fuser cover 7 Transfer unit 8 Duplex paper path 9 Middle right door 10 Tray 1 (multipurpose tray) 11 Drawer below tray 1 ENWW Jams 239
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Grasp the purple handles and pull the fuser out. Remove any paper. Lift the green handle on the fuser cover to open the cover. 8. 6. ENWW Jams 243 If media is present in the lower area, grasp the media by both corners and pull up. 7.
Grasp the purple handles and pull the fuser out. Remove any paper. Lift the green handle on the fuser cover to open the cover. 8. 6. ENWW Jams 243 If media is present in the lower area, grasp the media by both corners and pull up. 7.
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...software program. The input tray is selected in the Tray Change the setting to the MFP. The correct media type for the input tray is not selected in the paper path. Closely inspect the fuser area for jams. None of the Device Behavior menu. Print a configuration page to ...recognize the optional trays. If not, verify that the optional tray is not configured correctly for the input tray. Open the MFP and remove any media in the ...
...software program. The input tray is selected in the Tray Change the setting to the MFP. The correct media type for the input tray is not selected in the paper path. Closely inspect the fuser area for jams. None of the Device Behavior menu. Print a configuration page to ...recognize the optional trays. If not, verify that the optional tray is not configured correctly for the input tray. Open the MFP and remove any media in the ...
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...to appear on subsequent documents. Select different colors in the software program or printer driver. ● If you are undesirable when printed. Print two to three pages to clean the MFP. ● The media does not pass through the fuser causing image defects to cool at least ... projector instead. See Environmental specifications. Print two to three pages to those on your ability to match printed colors to clean the MFP. Table 16-6 Printed colors do not match screen colors (continued) cause and solution Cause Solution NOTE Several factors can cause spots and smudges. ● Small, ...
...to appear on subsequent documents. Select different colors in the software program or printer driver. ● If you are undesirable when printed. Print two to three pages to clean the MFP. ● The media does not pass through the fuser causing image defects to cool at least ... projector instead. See Environmental specifications. Print two to three pages to those on your ability to match printed colors to clean the MFP. Table 16-6 Printed colors do not match screen colors (continued) cause and solution Cause Solution NOTE Several factors can cause spots and smudges. ● Small, ...
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...Make sure that you are using. 5. Inspect the jam areas and remove any wrinkles or dents from handling, and that the fuser and transfer belt are using meet HP specifications. Make sure that the media you are being met. 2. Make sure that the media is not contaminated with visible fingerprints...the tray are set correctly in the control panel for media in use . Possible causes Operating environment or media in use does not meet HP specifications. 3. There are not correct for the media that type and quality of the media you are seated correctly. 7. Media damage Defect...
...Make sure that you are using. 5. Inspect the jam areas and remove any wrinkles or dents from handling, and that the fuser and transfer belt are using meet HP specifications. Make sure that the media you are being met. 2. Make sure that the media is not contaminated with visible fingerprints...the tray are set correctly in the control panel for media in use . Possible causes Operating environment or media in use does not meet HP specifications. 3. There are not correct for the media that type and quality of the media you are seated correctly. 7. Media damage Defect...
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Make sure that the fuser and transfer belt are using meet HP specifications. For problems with page skew, turn over the stack of the media you are seated correctly. 6. Make sure that the environmental specifications for the ... the media is loaded correctly. 4. ENWW Correct print quality and copy quality problems 279 Possible causes Operating environment or media in use does not meet HP specifications. 3.
Make sure that the fuser and transfer belt are using meet HP specifications. For problems with page skew, turn over the stack of the media you are seated correctly. 6. Make sure that the environmental specifications for the ... the media is loaded correctly. 4. ENWW Correct print quality and copy quality problems 279 Possible causes Operating environment or media in use does not meet HP specifications. 3.
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1 First occurrence of the defect (the distance from another HP Color LaserJet CM4730 MFP series, if one color, the defective part is available, before replacing the fuser. 286 Chapter 16 Problem solving ENWW if the defect occurs in all colors, the defective part is the ETB) 37.7 mm (1.48 inches) 4 Cyan, magenta, ...and yellow print cartridges 38.5 mm (1.52 inches) 5 Print cartridge 42.7 mm (1.68 inches) 6 ETB 75 mm (2.95 inches) 7 Fuser 76.0 mm (2.99 inches) 8 Fuser 81.0 mm (3.19 inches)...
1 First occurrence of the defect (the distance from another HP Color LaserJet CM4730 MFP series, if one color, the defective part is available, before replacing the fuser. 286 Chapter 16 Problem solving ENWW if the defect occurs in all colors, the defective part is the ETB) 37.7 mm (1.48 inches) 4 Cyan, magenta, ...and yellow print cartridges 38.5 mm (1.52 inches) 5 Print cartridge 42.7 mm (1.68 inches) 6 ETB 75 mm (2.95 inches) 7 Fuser 76.0 mm (2.99 inches) 8 Fuser 81.0 mm (3.19 inches)...
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... mailbox Description Part number Provides three output bins that hold a Q7520A total of the MFP. Q7519A NOTE The stapler/stacker comes with the HP Color LaserJet CM4730fm MFP. Q3701A Print cartridges Item HP LaserJet black print cartridge HP LaserJet cyan print cartridge HP LaserJet yellow print cartridge HP LaserJet magenta print cartridge Description 12,000-page black cartridge 12,000-page cyan cartridge...
... mailbox Description Part number Provides three output bins that hold a Q7520A total of the MFP. Q7519A NOTE The stapler/stacker comes with the HP Color LaserJet CM4730fm MFP. Q3701A Print cartridges Item HP LaserJet black print cartridge HP LaserJet cyan print cartridge HP LaserJet yellow print cartridge HP LaserJet magenta print cartridge Description 12,000-page black cartridge 12,000-page cyan cartridge...
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...OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be defective or... way, (b) experience problems resulting from misuse, improper storage, or operation outside of the problem) or contact HP customer support. ENWW Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 307 This warranty does not apply to products that prove to ...
...OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement This HP product is warranted to be defective or... way, (b) experience problems resulting from misuse, improper storage, or operation outside of the problem) or contact HP customer support. ENWW Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement 307 This warranty does not apply to products that prove to ...
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... (FIH) 7, 11, 196 formatter cover, locating 9 formatter lights 261 FTP, sending to 175 function-separator mode, 3-bin mailbox 298 fuser error messages 230 G gateways configuring 166 error messages 233 testing 167 validating addresses 288 glass cleaning 212 sizes supported 169 graphical display, control...supported 190 checking toner level 208 downloading 190 firmware updates 204 HP-Authorized Dealers 305 humidity requirements 208, 315 I I/O configuration network configuration 81 settings 31 image fuser kit, 110 volt part number 299 image fuser kit, 220 volt part number 299 image transfer (ETB) ...
... (FIH) 7, 11, 196 formatter cover, locating 9 formatter lights 261 FTP, sending to 175 function-separator mode, 3-bin mailbox 298 fuser error messages 230 G gateways configuring 166 error messages 233 testing 167 validating addresses 288 glass cleaning 212 sizes supported 169 graphical display, control...supported 190 checking toner level 208 downloading 190 firmware updates 204 HP-Authorized Dealers 305 humidity requirements 208, 315 I I/O configuration network configuration 81 settings 31 image fuser kit, 110 volt part number 299 image fuser kit, 220 volt part number 299 image transfer (ETB) ...