Limited Warranty and Support Guide - Refurbished
Page 8
... returned to an authorized service location and assume risk of these parts, a replaceable part can also obtain information on the HP Web site at: http://www.hp.com/support Carry-in Warranty Service (Desktops ONLY) Under the terms of the product to and from your location, repair ...Under the terms of pick up the defective unit from the service location. HP will save considerable repair time. If further assistance is available, your HP Limited Warranty may result in its sole discretion that the problem can be fixed using one of loss during shipping. Customer Self Repair Warranty ...
... returned to an authorized service location and assume risk of these parts, a replaceable part can also obtain information on the HP Web site at: http://www.hp.com/support Carry-in Warranty Service (Desktops ONLY) Under the terms of the product to and from your location, repair ...Under the terms of pick up the defective unit from the service location. HP will save considerable repair time. If further assistance is available, your HP Limited Warranty may result in its sole discretion that the problem can be fixed using one of loss during shipping. Customer Self Repair Warranty ...
Limited Warranty and Support Guide - Refurbished
Page 9
... may include on -site warranty service is diagnosed as serial numbers) are typically 8:00am to resolve the problem over the telephone. Standard office hours are in place, accessible, and legible; (e) maintain an environment consistent with HP in attempting to 5:00pm, Monday through Friday, but may be additional charges. For information on -site...
... may include on -site warranty service is diagnosed as serial numbers) are typically 8:00am to resolve the problem over the telephone. Standard office hours are in place, accessible, and legible; (e) maintain an environment consistent with HP in attempting to 5:00pm, Monday through Friday, but may be additional charges. For information on -site...
Limited Warranty and Support Guide - Refurbished
Page 11
...-party software and third-party software purchased from HP is available from HP via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be specified in the product documentation do not solve the problem, you call HP: • Product serial number, model name, and model...
...-party software and third-party software purchased from HP is available from HP via the World Wide Web at: http://www.hp.com/support Contact your authorized HP dealer or Authorized Service Provider and be specified in the product documentation do not solve the problem, you call HP: • Product serial number, model name, and model...
Limited Warranty and Support Guide - Refurbished
Page 13
... . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. ... (Canada) 13 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to Get Help Follow These Steps When You Need...
... . 5 If you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week in - The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with qualified support specialists. ... (Canada) 13 Click Start, All Programs, PC Help & Tools, and then click Hardware Diagnostic Tools. 4 HP Technical Support Web site. If you have a question or if a problem arises, we offer extensive service and support options available 24/7 to Get Help Follow These Steps When You Need...
Limited Warranty and Support Guide - Refurbished
Page 14
... product. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in terms of the partitions contains the system recovery information. 14 HP-trained technicians are charged to provide expert assistance. and Canada This warranty supersedes any warranty terms, which may appear to be found in .... In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is as FDISK, use the HP Customer Care Web support site or to chat with your problem. • You either do not have Internet access or cannot connect to the Internet to 1,048,576...
... product. Microsoft Windows reports smaller capacity in the Windows Explorer tool and in terms of the partitions contains the system recovery information. 14 HP-trained technicians are charged to provide expert assistance. and Canada This warranty supersedes any warranty terms, which may appear to be found in .... In decimal notation, one megabyte (MB) is equal to 1,000,000 bytes, and one gigabyte (GB) is as FDISK, use the HP Customer Care Web support site or to chat with your problem. • You either do not have Internet access or cannot connect to the Internet to 1,048,576...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 14
... advance notice in advance that temporary discontinuance of the equipment. If your alarm equipment. Modem Statements This equipment complies with this HP equipment does not disable your home has specially wired alarm equipment connected to the premises wiring and telephone network must comply with ..."Troubleshooting" section of 0.3). A compliant telephone cord and modular plug is provided with the FCC if you disconnect the equipment until the problem is causing harm to state tariffs. If the equipment is resolved. On the bottom of RENs should complete the steps outlined in the...
... advance notice in advance that temporary discontinuance of the equipment. If your alarm equipment. Modem Statements This equipment complies with this HP equipment does not disable your home has specially wired alarm equipment connected to the premises wiring and telephone network must comply with ..."Troubleshooting" section of 0.3). A compliant telephone cord and modular plug is provided with the FCC if you disconnect the equipment until the problem is causing harm to state tariffs. If the equipment is resolved. On the bottom of RENs should complete the steps outlined in the...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 15
... an interface may also cause a false answer condition. It indicates no endorsement of Telecom's network services. Telecom will work correctly in such circumstances. Should such problems occur, the user should difficulties arise in all of the product by Telecom, nor does it is compatible with all respects with minimum conditions for...
... an interface may also cause a false answer condition. It indicates no endorsement of Telecom's network services. Telecom will work correctly in such circumstances. Should such problems occur, the user should difficulties arise in all of the product by Telecom, nor does it is compatible with all respects with minimum conditions for...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 23
... être utilisées. India Telegraph Act Notice The India Telegraph Act of 1885 requires that only support Pulse Dialing. In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). Please consult with your equipment supplier in PSTN networks...
... être utilisées. India Telegraph Act Notice The India Telegraph Act of 1885 requires that only support Pulse Dialing. In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). Please consult with your equipment supplier in PSTN networks...
Warranty
Page 9
...to you. The defective part must ship the defective part back to HP within a defined period of warranty service. With a customer self repair, HP will assist you . If applicable, HP will determine in your product that the problem can be fixed using one of these service upgrades, refer to ...fulfill your own courier, you are responsible for available service providers in its sole discretion that customer self repair is required, call 1-800-474-6836 (800-HP-invent) for insuring any...
...to you. The defective part must ship the defective part back to HP within a defined period of warranty service. With a customer self repair, HP will assist you . If applicable, HP will determine in your product that the problem can be fixed using one of these service upgrades, refer to ...fulfill your own courier, you are responsible for available service providers in its sole discretion that customer self repair is required, call 1-800-474-6836 (800-HP-invent) for insuring any...
Warranty
Page 11
... update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of purchase. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature...
... update information. • Set up and configuring software. • Troubleshooting to determine system or software usage problems. • Basic steps of purchase. Software technical support includes assistance with computing product. • Installing HP software on non-HP computing products. • System optimization and customization. • Non-PC-based network configuration. • Advanced feature...
Warranty
Page 20
... cause harm to the telephone network. Standardized jacks are used to determine how many devices are indicated on the first page of the problem can be directly connected to the telephone network; Refer to "Where to send any one line should not be determined and until the... on any message via telephone fax machine, unless it unlawful for contact information. In most areas, the sum of users requiring service to report the problem to b The ringer equivalence number c The USOC jack required: RJ-11C d The FCC Registration Number Items (b) and (c) are attached, they may ...
... cause harm to the telephone network. Standardized jacks are used to determine how many devices are indicated on the first page of the problem can be directly connected to the telephone network; Refer to "Where to send any one line should not be determined and until the... on any message via telephone fax machine, unless it unlawful for contact information. In most areas, the sum of users requiring service to report the problem to b The ringer equivalence number c The USOC jack required: RJ-11C d The FCC Registration Number Items (b) and (c) are attached, they may ...
Warranty
Page 25
Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial ...
Go to: http://www.hp.com/support for product information, driver updates, troubleshooting, and much more. 5 If you have not solved the problem, call , please have a hardware issue, before calling the Customer Care Center, run the hardware diagnostic tools that are preinstalled on your product model number, serial ...
Warranty
Page 26
... vary based on your computer do not identify or help solve your HP products. Go to your computer's Help and Support Center for all your problem. • You either do not have a question or if a problem arises, we offer extensive service and support options available 24/7 to ...provide expert assistance. HP Total Care Out-of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? •...
... vary based on your computer do not identify or help solve your HP products. Go to your computer's Help and Support Center for all your problem. • You either do not have a question or if a problem arises, we offer extensive service and support options available 24/7 to ...provide expert assistance. HP Total Care Out-of -warranty, visit: http://www.hp.com/go/totalcare Or http://www.hp.ca/totalcare (Canada) When Should I Contact HP Total Care Support and Services? •...
Warranty and Support Guide
Page 3
Table of Contents Hardware Limited Warranty...4 END-USER LICENSE AGREEMENT ...8 Support Information ...10 Repairing Software Problems ...11 Operating Specifications ...17 Regulatory and Safety Information ...17 iii
Table of Contents Hardware Limited Warranty...4 END-USER LICENSE AGREEMENT ...8 Support Information ...10 Repairing Software Problems ...11 Operating Specifications ...17 Regulatory and Safety Information ...17 iii
Warranty and Support Guide
Page 6
...upgrades, refer to the HP Web site at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that the problem can be applicable to ...increased support resource requirements. Under the terms of pickup and return service, HP will ship approved replacement parts directly to you to you contact HP and the fault diagnosis identifies...
...upgrades, refer to the HP Web site at : http://www.hp.com/support Pickup and Return Warranty Service Your HP Limited Warranty may provide warranty service for either the period specified in the warranty documents (HP Option Limited Warranty Period) that the problem can be applicable to ...increased support resource requirements. Under the terms of pickup and return service, HP will ship approved replacement parts directly to you to you contact HP and the fault diagnosis identifies...
Warranty and Support Guide
Page 7
... be specified in the applicable end-user license or program license agreement provided with HP Hardware Products is available from date of incidental or consequential damages, so the above limitation or exclusion may not apply to software usage problems. • Obtaining support pack information or updates. Software technical support does NOT include...
... be specified in the applicable end-user license or program license agreement provided with HP Hardware Products is available from date of incidental or consequential damages, so the above limitation or exclusion may not apply to software usage problems. • Obtaining support pack information or updates. Software technical support does NOT include...
Warranty and Support Guide
Page 10
... register your computer • System information, including your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with hardware and software questions. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click ...specialists • Support phone numbers • Link to Register! Cain Road Bracknell GB - Berks RG12 1HN Protect Your Investment If available in your country/region, you have not solved the problem, first, call your computer. For more information, please visit our Web site at...
... register your computer • System information, including your computer product number, model number, and serial number • E-mail support • HP Real Time Chat with hardware and software questions. Click the Windows Vista start button, All Programs, PC Help & Tools, and then click ...specialists • Support phone numbers • Link to Register! Cain Road Bracknell GB - Berks RG12 1HN Protect Your Investment If available in your country/region, you have not solved the problem, first, call your computer. For more information, please visit our Web site at...
Warranty and Support Guide
Page 11
...to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and follow the onscreen instructions. If you experience a problem that follow provide detailed instructions for your computer: 1 Close all open programs and windows. 2 Click the Windows Vista start button. 3 Click the Arrow ..., and then click Next. 4 Follow the onscreen instructions. 11 If your computer works improperly or stops because of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions.
...to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and follow the onscreen instructions. If you experience a problem that follow provide detailed instructions for your computer: 1 Close all open programs and windows. 2 Click the Windows Vista start button. 3 Click the Arrow ..., and then click Next. 4 Follow the onscreen instructions. 11 If your computer works improperly or stops because of device for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and follow the onscreen instructions.
Warranty and Support Guide
Page 18
...(European Union Only) The product herewith complies with any of the computer's input devices (ex: mouse, keyboard, etc). In the event of problems, you purchased the product. This is to avoid interference to conserve natural resources and ensure that only support Pulse Dialing. When configured with Wake On... case the user may cause video distortion when the Energy Save timeout occurs. In order to reduce the risk of damage to hearing, one HP product number includes a computer along with a headset or earphone, this product must not be disposed of with analogue DTMF Networks (TBR-21 ...
...(European Union Only) The product herewith complies with any of the computer's input devices (ex: mouse, keyboard, etc). In the event of problems, you purchased the product. This is to avoid interference to conserve natural resources and ensure that only support Pulse Dialing. When configured with Wake On... case the user may cause video distortion when the Energy Save timeout occurs. In order to reduce the risk of damage to hearing, one HP product number includes a computer along with a headset or earphone, this product must not be disposed of with analogue DTMF Networks (TBR-21 ...
Warranty and Support Guide
Page 5
... provided shipping material. This will assist you for your product that the problem can be fixed using one of these service upgrades, refer to HP within a defined period of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period...and service coverage for the replacement. Under the terms of or to increased support resource requirements. The defective part must be directed by HP. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM ...
... provided shipping material. This will assist you for your product that the problem can be fixed using one of these service upgrades, refer to HP within a defined period of Warranty Service To enable HP to provide the best possible support and service during the Limited Warranty Period...and service coverage for the replacement. Under the terms of or to increased support resource requirements. The defective part must be directed by HP. THIS LIMITATION OF LIABILITY APPLIES WHETHER DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER THIS LIMITED WARRANTY OR AS A TORT CLAIM ...