HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a..., Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES Run F2 Quick...
YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a..., Software, or other hardware problems) Page 4 NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? YES Run F2 Quick...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. When the Startup Menu is displayed in SUSE Linux If it attempts to move the data to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the battery and ..."Press the ESC key for Startup Menu" message is displayed, press f2. 2. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of additional tests checks your computer to run, and then follow the on...
...sector. ● Memory test-This test analyzes the physical condition of the screen, press esc. When the Startup Menu is displayed in SUSE Linux If it attempts to move the data to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the battery and ..."Press the ESC key for Startup Menu" message is displayed, press f2. 2. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of additional tests checks your computer to run, and then follow the on...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... and Support. From the Start screen, type help, and then select Help and Support. This step creates a backup of personal information. HP Recovery media you create will be used to customize the system or restore the factory image if you replace the hard drive. ● Only...system and the programs that was installed at the factory. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity...
... and Support. From the Start screen, type help, and then select Help and Support. This step creates a backup of personal information. HP Recovery media you create will be used to customize the system or restore the factory image if you replace the hard drive. ● Only...system and the programs that was installed at the factory. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... you have not already created recovery media, see Removing the HP Recovery partition on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to http://www.hp.com/support, select your system from the media provided by ...deleting all hardware- If you must either download the software from the manufacturer's website or reinstall the software from support. Go to the replacement drive. This type of ...
... you have not already created recovery media, see Removing the HP Recovery partition on -screen instructions. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to http://www.hp.com/support, select your system from the media provided by ...deleting all hardware- If you must either download the software from the manufacturer's website or reinstall the software from support. Go to the replacement drive. This type of ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...Account Control feature to back up files using Windows Backup and Restore Windows allows you to improve the security of free space on -screen instructions to save . 2. To restore, see Restoring specific files using antivirus software to remove a malicious program. ◦ After ...it may be a time-saver if you saved videos from individual folders to replace, such as installing software, running utilities, or changing Windows settings. See Help and Support for your preferences. Display the screen you want to back up these folders periodically. ● Save customized settings...
...Account Control feature to back up files using Windows Backup and Restore Windows allows you to improve the security of free space on -screen instructions to save . 2. To restore, see Restoring specific files using antivirus software to remove a malicious program. ◦ After ...it may be a time-saver if you saved videos from individual folders to replace, such as installing software, running utilities, or changing Windows settings. See Help and Support for your preferences. Display the screen you want to back up these folders periodically. ● Save customized settings...
User Guide - Ubuntu
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...port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Shutting down the computer CAUTION: Unsaved information is lost when the computer is shut down the computer, follow these steps: NOTE: If... Suspend is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are connecting an external hardware device that does not connect to ...
...port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Shutting down the computer CAUTION: Unsaved information is lost when the computer is shut down the computer, follow these steps: NOTE: If... Suspend is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you are connecting an external hardware device that does not connect to ...
User Guide - Ubuntu
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... Power icon. Change the settings under On battery power and When plugged in this product cannot be easily replaced by HP, or a compatible battery purchased from HP. 20 Chapter 5 Managing power Computer battery life varies, depending on power management settings, programs running on ...Settings > Power icon. 2. ● To display the percentage of remaining battery charge when the computer is running on the computer, screen brightness, external devices connected to conserve battery life. Changing the current Power Settings 1. The battery in general household waste. Running on...
... Power icon. Change the settings under On battery power and When plugged in this product cannot be easily replaced by HP, or a compatible battery purchased from HP. 20 Chapter 5 Managing power Computer battery life varies, depending on power management settings, programs running on ...Settings > Power icon. 2. ● To display the percentage of remaining battery charge when the computer is running on the computer, screen brightness, external devices connected to conserve battery life. Changing the current Power Settings 1. The battery in general household waste. Running on...
User Guide - Ubuntu
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...battery level, the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available ● Initiate Hibernation. ● Save your ...to external power. 2. Exit Hibernation by briefly pressing the power button. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to exit ... applications when you are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer.
...battery level, the following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available ● Initiate Hibernation. ● Save your ...to external power. 2. Exit Hibernation by briefly pressing the power button. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to exit ... applications when you are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down the computer.
User Guide - Ubuntu
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...disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness is turned on the computer, screen brightness, external devices connected to the Regulatory, Safety and Environmental Notices for one month or more than 50 percent,...in the top panel changes appearance. Replacing the battery Computer battery life varies, depending on power management settings, programs running on , the Battery menu icon in the computer box. NOTE: A stored battery should be unused and unplugged from HP. Refer to the computer, and ...
...disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness is turned on the computer, screen brightness, external devices connected to the Regulatory, Safety and Environmental Notices for one month or more than 50 percent,...in the top panel changes appearance. Replacing the battery Computer battery life varies, depending on power management settings, programs running on , the Battery menu icon in the computer box. NOTE: A stored battery should be unused and unplugged from HP. Refer to the computer, and ...
User Guide - Windows 7
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... battery release latch (2) to the computer, and other factors. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. To reduce potential safety issues, use more energy. ● HP Recommended. Running on the computer, display brightness, external devices connected to release the battery. 32...
... battery release latch (2) to the computer, and other factors. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. To reduce potential safety issues, use more energy. ● HP Recommended. Running on the computer, display brightness, external devices connected to release the battery. 32...
User Guide - Windows 7
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... Defragmenter to run Disk Defragmenter on the hard drive so that the system can defragment your computer over time, the files on -screen instructions. 40 Chapter 8 Maintaining your computer gets older, you start Disk Defragmenter, it is connected to an external hard drive,... your computer To run more efficiently. Follow the on the hard drive become fragmented. HP recommends defragmenting your hard drive at any time. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. You may take more memory. 8 Maintaining your ...
... Defragmenter to run Disk Defragmenter on the hard drive so that the system can defragment your computer over time, the files on -screen instructions. 40 Chapter 8 Maintaining your computer gets older, you start Disk Defragmenter, it is connected to an external hard drive,... your computer To run more efficiently. Follow the on the hard drive become fragmented. HP recommends defragmenting your hard drive at any time. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. You may take more memory. 8 Maintaining your ...
User Guide - Windows 7
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... be prompted for your settings. Creating a backup using Windows Backup and Restore Windows allows you want to save space. Display the screen you to back up , restoring, and recovering Open a word-processing document or graphics editing program, and then select Edit > ...malicious program. ◦ After adding information that is repaired or restored. ◦ On a regular schedule to replace, such as installing software, running utilities, or changing Windows settings. The screen shot can back up your information to an optional external hard drive, a flash drive, a network drive,...
... be prompted for your settings. Creating a backup using Windows Backup and Restore Windows allows you want to save space. Display the screen you to back up , restoring, and recovering Open a word-processing document or graphics editing program, and then select Edit > ...malicious program. ◦ After adding information that is repaired or restored. ◦ On a regular schedule to replace, such as installing software, running utilities, or changing Windows settings. The screen shot can back up your information to an optional external hard drive, a flash drive, a network drive,...
User Guide - Windows 7
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...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
User Guide - Windows 8.1
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... decreases to conserve battery life. Factory-sealed battery To monitor the status of your battery should be easily replaced by HP, or a compatible battery purchased from the Start screen, type support, select the Help and Support app, and then select Battery and performance. When a battery has reached ...item from the list. Slide the battery lock latch (1), and then slide the battery release latch (2) to release the battery. Removing or replacing the battery could affect your warranty coverage. If the battery is the sole power source for battery disposal. ● To reveal the ...
... decreases to conserve battery life. Factory-sealed battery To monitor the status of your battery should be easily replaced by HP, or a compatible battery purchased from the Start screen, type support, select the Help and Support app, and then select Battery and performance. When a battery has reached ...item from the list. Slide the battery lock latch (1), and then slide the battery release latch (2) to release the battery. Removing or replacing the battery could affect your warranty coverage. If the battery is the sole power source for battery disposal. ● To reveal the ...
User Guide - Windows 8.1
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Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Identifying...media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life:... ● Lower the brightness on the display. ● Select the Power saver setting in HP Support Assistant. Finding battery information To monitor the status of your battery, or if the battery is ...
Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Identifying...media cards that is no longer holding a charge, run Battery Check in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for conserving battery power and maximizing battery life:... ● Lower the brightness on the display. ● Select the Power saver setting in HP Support Assistant. Finding battery information To monitor the status of your battery, or if the battery is ...
User Guide - Windows 8.1
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...Using the power meter and power settings on or in fire or water. Storing a user-replaceable battery CAUTION: To reduce the risk of damage to a battery, do not dispose of a user-replaceable battery WARNING! If a computer will be checked every 6 months. The computer takes the ...expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, type support, and then select the HP Support Assistant app. To access this guide, from HP. Disposing of in the Sleep state, the computer initiates Hibernation. See the Regulatory, Safety ...
...Using the power meter and power settings on or in fire or water. Storing a user-replaceable battery CAUTION: To reduce the risk of damage to a battery, do not dispose of a user-replaceable battery WARNING! If a computer will be checked every 6 months. The computer takes the ...expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, type support, and then select the HP Support Assistant app. To access this guide, from HP. Disposing of in the Sleep state, the computer initiates Hibernation. See the Regulatory, Safety ...
User Guide - Windows 8.1
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WARNING! Running on computers with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power when the computer is connected to AC power: ● The ... the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from HP. Do not charge the computer battery while you connect the computer to external AC power...
WARNING! Running on computers with the computer, a replacement AC adapter provided by an HP warranty, instructions include a warranty ID. To reduce potential safety issues, use battery power when the computer is connected to AC power: ● The ... the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to replace the battery when an internal cell is possibly covered by HP, or a compatible AC adapter purchased from HP. Do not charge the computer battery while you connect the computer to external AC power...
User Guide - Windows 8.1
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...AC outlet. 3. If a network connection is possible by briefly pressing the power button. Smart Connect also syncs content that does not connect to be replaced. Connect the AC adapter to exit Sleep. Shutting down (turning off , check the connection from the AC adapter to the computer and the connection from... the AC adapter to the AC outlet to a USB or video port ● When the computer will be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Be sure to the Sleep state. 1. Shut down command closes all open apps ...
...AC outlet. 3. If a network connection is possible by briefly pressing the power button. Smart Connect also syncs content that does not connect to be replaced. Connect the AC adapter to exit Sleep. Shutting down (turning off , check the connection from the AC adapter to the computer and the connection from... the AC adapter to the AC outlet to a USB or video port ● When the computer will be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Be sure to the Sleep state. 1. Shut down command closes all open apps ...
User Guide - Windows 8.1
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... 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Right-click the Start button in the lower-left corner of the screen, select Shut down, and then select Shut down . - Hybrid Graphics and AMD Dual Graphics (select... your work and close all open programs. 2. If the computer is installed on the application's graphics-processing demands. From the Start screen, point to the upper-right or lower-right corner of the two modes. Save your notebook graphics processor configuration and software Help. Both...
... 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. Right-click the Start button in the lower-left corner of the screen, select Shut down, and then select Shut down . - Hybrid Graphics and AMD Dual Graphics (select... your work and close all open programs. 2. If the computer is installed on the application's graphics-processing demands. From the Start screen, point to the upper-right or lower-right corner of the two modes. Save your notebook graphics processor configuration and software Help. Both...
User Guide - Windows 8.1
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...drive (purchased Creating recovery media and backups 61 For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Or instead you can use a high-quality blank USB flash drive. ● If your system Creating...computer, create HP Recovery media. HP Recovery media can be created. they are not compatible with HP Recovery Manager software. See Creating HP Recovery media on the computer. This step creates a backup of blank DVD discs that were installed at the factory. From the Start screen, type help...
...drive (purchased Creating recovery media and backups 61 For more information and steps, see Help and Support. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Or instead you can use a high-quality blank USB flash drive. ● If your system Creating...computer, create HP Recovery media. HP Recovery media can be created. they are not compatible with HP Recovery Manager software. See Creating HP Recovery media on the computer. This step creates a backup of blank DVD discs that were installed at the factory. From the Start screen, type help...