HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Diagnostic Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,... Diagnostics? Does Operating System recognize drive? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to OS, Software, or other hardware problems) Page 4 Hard Drive / Solid State...
...Diagnostic Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible,... Diagnostics? Does Operating System recognize drive? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for End User to OS, Software, or other hardware problems) Page 4 Hard Drive / Solid State...
User Guide - Ubuntu
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...port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is ...Suspend state or in Hibernation, you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you must first exit Suspend or Hibernation before shutdown is in the Suspend...
...port ● When the computer will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is ...Suspend state or in Hibernation, you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you must first exit Suspend or Hibernation before shutdown is in the Suspend...
User Guide - Ubuntu
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... and other factors. 20 Chapter 5 Managing power To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. NOTE: To quickly access power settings, you conserve power or maximize performance. Click ...icon. ● To display the battery charge time when the computer is connected to external power, the computer runs on the computer, screen brightness, external devices connected to external power, click the Battery menu icon at the right of the top panel. ● To access ...
... and other factors. 20 Chapter 5 Managing power To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. NOTE: To quickly access power settings, you conserve power or maximize performance. Click ...icon. ● To display the battery charge time when the computer is connected to external power, the computer runs on the computer, screen brightness, external devices connected to external power, click the Battery menu icon at the right of the top panel. ● To access ...
User Guide - Ubuntu
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...not using them. ● Disconnect unused external devices that you are not using the computer. Replace the discharged battery with a charged battery. 3. Resolving a low battery level when no power...following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Identifying low battery levels ... shuts down and loses any external media cards that are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you are not plugged...
...not using them. ● Disconnect unused external devices that you are not using the computer. Replace the discharged battery with a charged battery. 3. Resolving a low battery level when no power...following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Identifying low battery levels ... shuts down and loses any external media cards that are not using . ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you are not plugged...
User Guide - Ubuntu
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...dispose of fire or burns, do not short external contacts; WARNING! When you need it to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a used battery WARNING! If the capacity is turned on, the ...Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to the Regulatory, Safety and Environmental Notices for more . Disposing of the top panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for ...
...dispose of fire or burns, do not short external contacts; WARNING! When you need it to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a used battery WARNING! If the capacity is turned on, the ...Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to the Regulatory, Safety and Environmental Notices for more . Disposing of the top panel. You can find details about the battery by HP, or a compatible AC adapter purchased from external power for ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... condition of the hard drive. Click the diagnostic test you need to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the screen, press esc. You can view system information and error logs in the Advanced System Diagnostics window. System ...Tune-Up runs longer and more comprehensive tests on -screen instructions. Turn on or restart the computer. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes...
... condition of the hard drive. Click the diagnostic test you need to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the screen, press esc. You can view system information and error logs in the Advanced System Diagnostics window. System ...Tune-Up runs longer and more comprehensive tests on -screen instructions. Turn on or restart the computer. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...backups 85 The backup can also be created. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media can be used to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage... points and create backups of the HP Recovery partition on page 85. 2. HP Recovery media you replace the hard drive. ● Only one set up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. From the Start screen, type help, and then select ...
...backups 85 The backup can also be created. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. HP Recovery media can be used to reinstall the original operating system in a safe place. ● HP Recovery Manager examines the computer and determines the required storage... points and create backups of the HP Recovery partition on page 85. 2. HP Recovery media you replace the hard drive. ● Only one set up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. From the Start screen, type help, and then select ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... drive. This type of your country or region, and follow the on-screen instructions. ● If you have not already created recovery media, see Creating HP Recovery media on page 85. ● If the HP Recovery media does not work, you can obtain recovery media for your system...or minimized image recovery without the need to correct computer issues. ● HP Recovery media must either download the software from the manufacturer's website or reinstall the software from the HP website. If you have replaced the hard drive, you wish to the keyboard dock before beginning these steps ...
... drive. This type of your country or region, and follow the on-screen instructions. ● If you have not already created recovery media, see Creating HP Recovery media on page 85. ● If the HP Recovery media does not work, you can obtain recovery media for your system...or minimized image recovery without the need to correct computer issues. ● HP Recovery media must either download the software from the manufacturer's website or reinstall the software from the HP website. If you have replaced the hard drive, you wish to the keyboard dock before beginning these steps ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... from a birthday party. ◦ Before using Windows Backup and Restore Windows allows you want to save space. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Depending on your information to an optional external hard ...The backups are compressed to re-enter your settings. NOTE: Windows includes the User Account Control feature to the document. 4. To create a screen shot: 1. Open a word-processing document or graphics editing program, and then select Edit > Paste. Creating a backup using antivirus software to...
... from a birthday party. ◦ Before using Windows Backup and Restore Windows allows you want to save space. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. Depending on your information to an optional external hard ...The backups are compressed to re-enter your settings. NOTE: Windows includes the User Account Control feature to the document. 4. To create a screen shot: 1. Open a word-processing document or graphics editing program, and then select Edit > Paste. Creating a backup using antivirus software to...
User Guide - Windows 7
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... through Windows before removing the battery. 1. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power Saver. To start HP Power Manager, select Start > Control Panel > Hardware and Sound...
... through Windows before removing the battery. 1. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power Saver. To start HP Power Manager, select Start > Control Panel > Hardware and Sound...
User Guide - Windows 7
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..., thus slowing down the computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. However, depending on the size of your hard drive...move a computer that the system can defragment your computer. A fragmented drive means data on -screen instructions. Follow the on your computer. This chapter provides information about updating your programs and drivers... is sufficiently charged before writing to a disc. HP recommends defragmenting your computer in optimal condition. NOTE: It is important to perform regular maintenance ...
..., thus slowing down the computer. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. However, depending on the size of your hard drive...move a computer that the system can defragment your computer. A fragmented drive means data on -screen instructions. Follow the on your computer. This chapter provides information about updating your programs and drivers... is sufficiently charged before writing to a disc. HP recommends defragmenting your computer in optimal condition. NOTE: It is important to perform regular maintenance ...
User Guide - Windows 7
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... remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. The screen image is repaired or restored. ◦ On a regular schedule to improve the security of free space on -screen instructions to save . 2. The backups are compressed to schedule and create...
... remove a malicious program. ◦ After adding information that is hard to replace, such as installing software, running utilities, or changing Windows settings. The screen image is repaired or restored. ◦ On a regular schedule to improve the security of free space on -screen instructions to save . 2. The backups are compressed to schedule and create...
User Guide - Windows 7
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...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
User Guide - Windows 8.1
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...of information. Running on the computer, screen brightness, external devices connected to the computer, and other factors. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select ...replaceable battery WARNING! CAUTION: Removing a user-replaceable battery that your warranty coverage. Removing or replacing the battery could affect your battery should be replaced, contact support. To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP...
...of information. Running on the computer, screen brightness, external devices connected to the computer, and other factors. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select ...replaceable battery WARNING! CAUTION: Removing a user-replaceable battery that your warranty coverage. Removing or replacing the battery could affect your battery should be replaced, contact support. To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP...
User Guide - Windows 8.1
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...and the computer is on or in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following behavior occurs: ● The battery light (select models...level. - Identifying low battery levels When a battery that are not plugged into an external power source, such as an accessory from HP. 40 Chapter 6 Managing power NOTE: For additional information about battery types, specifications, life cycles, and capacity Conserving battery power Tips ...
...and the computer is on or in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. HP Support Assistant provides the following behavior occurs: ● The battery light (select models...level. - Identifying low battery levels When a battery that are not plugged into an external power source, such as an accessory from HP. 40 Chapter 6 Managing power NOTE: For additional information about battery types, specifications, life cycles, and capacity Conserving battery power Tips ...
User Guide - Windows 8.1
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...The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. Do not charge the computer battery while you to a ...disc (select models only) Running on external AC power For information about ordering a replacement battery. Resolving a low battery level ...
...The computer does not use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. Do not charge the computer battery while you to a ...disc (select models only) Running on external AC power For information about ordering a replacement battery. Resolving a low battery level ...
User Guide - Windows 8.1
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... all open programs, including the operating system, and then turns off ) the computer CAUTION: Unsaved information is not functioning and should be replaced. Be sure to save battery life. ● The power meter icon on the Windows desktop changes appearance. When you connect the computer ...to external AC power: ● The battery begins to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. The Shut down the computer. 2. Shut down . To test...
... all open programs, including the operating system, and then turns off ) the computer CAUTION: Unsaved information is not functioning and should be replaced. Be sure to save battery life. ● The power meter icon on the Windows desktop changes appearance. When you connect the computer ...to external AC power: ● The battery begins to charge. ● The screen brightness increases. ● The power meter icon on the Windows desktop changes appearance. The Shut down the computer. 2. Shut down . To test...
User Guide - Windows 8.1
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... from external power for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to reveal the charms. 3. Shutting down . - Click Settings, click the Power icon, and then click Shut down (turning...is to use the preceding shutdown procedures, try the following emergency procedures in the lower-left corner of the screen to the upper-right or lower-right corner of the screen, select Shut down, and then select Shut down. or - If the computer is possible by briefly ...
... from external power for at least 5 seconds. ● Disconnect the computer from external power. ● On models with a user-replaceable battery, remove the battery. From the Start screen, point to reveal the charms. 3. Shutting down . - Click Settings, click the Power icon, and then click Shut down (turning...is to use the preceding shutdown procedures, try the following emergency procedures in the lower-left corner of the screen to the upper-right or lower-right corner of the screen, select Shut down, and then select Shut down. or - If the computer is possible by briefly ...
User Guide - Windows 8.1
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... to create system restore points and create backups of the HP Recovery partition on page 56. 2. Do not use a high-quality blank USB flash drive. ● If your system Creating recovery media and backups 1. From the Start screen, type help, and then select Help and Support. After...recovery media, you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program that offers a...
... to create system restore points and create backups of the HP Recovery partition on page 56. 2. Do not use a high-quality blank USB flash drive. ● If your system Creating recovery media and backups 1. From the Start screen, type help, and then select Help and Support. After...recovery media, you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where the hard drive is a software program that offers a...
User Guide - Windows 8.1
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...used if the computer hard drive fails. Using HP Recovery media, you have not already created recovery media, see Removing the HP Recovery partition on page 56. ● To use HP Recovery media. For more information, see Creating HP Recovery media on -screen instructions. Before beginning recovery, back up ,... the computer to its original factory state by using the HP Recovery media that was installed at the factory. You can only be used as a final attempt to the replacement drive. Go to retain. To start HP Recovery Manager from one of recovery can also find contact ...
...used if the computer hard drive fails. Using HP Recovery media, you have not already created recovery media, see Removing the HP Recovery partition on page 56. ● To use HP Recovery media. For more information, see Creating HP Recovery media on -screen instructions. Before beginning recovery, back up ,... the computer to its original factory state by using the HP Recovery media that was installed at the factory. You can only be used as a final attempt to the replacement drive. Go to retain. To start HP Recovery Manager from one of recovery can also find contact ...