HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
...lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for product model installed Drive does not need to be Replaced (look to OS, Software... drive fail the Diagnostic test? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive?
...lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform a backup of Drive Failure Recommended Actions for product model installed Drive does not need to be Replaced (look to OS, Software... drive fail the Diagnostic test? YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? Does Operating System recognize drive?
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
Page 92
...When the Startup Menu is running, press esc. 84 Chapter 7 Computer Setup (BIOS) and Advanced System Diagnostics in the lower-left corner of the screen, press esc. If it attempts to move the data to run, and then follow the on or restart the computer. ● Hard disk test-... hard drive, and then checks all data in the Advanced System Diagnostics window. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. Click the diagnostic ...
...When the Startup Menu is running, press esc. 84 Chapter 7 Computer Setup (BIOS) and Advanced System Diagnostics in the lower-left corner of the screen, press esc. If it attempts to move the data to run, and then follow the on or restart the computer. ● Hard disk test-... hard drive, and then checks all data in the Advanced System Diagnostics window. If the test detects a damaged sector, it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and calibrates the battery if necessary. Click the diagnostic ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
Page 97
...other software applications. ● Factory Reset-Restores the computer to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. The backup can also be used to its original factory state by deleting all ...89. 2. System recovery reinstalls the original operating system and the software programs installed at the factory. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Use the Windows tools to customize the system or restore the factory image if you must have an ...
...other software applications. ● Factory Reset-Restores the computer to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. The backup can also be used to its original factory state by deleting all ...89. 2. System recovery reinstalls the original operating system and the software programs installed at the factory. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Use the Windows tools to customize the system or restore the factory image if you must have an ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
Page 99
...its original factory state by using HP Recovery Manager on -screen instructions. For more information, see Creating HP Recovery media on page 89. If you have not already created recovery media, see Removing the HP Recovery partition on page 89. ● If the HP Recovery media does not work,...you have not already created recovery media, see Recovering using the HP Recovery media that you to perform a system recovery or minimized image recovery without the need to the replacement drive. ● If you have replaced the hard drive, you need for your system from the ...
...its original factory state by using HP Recovery Manager on -screen instructions. For more information, see Creating HP Recovery media on page 89. If you have not already created recovery media, see Removing the HP Recovery partition on page 89. ● If the HP Recovery media does not work,...you have not already created recovery media, see Recovering using the HP Recovery media that you to perform a system recovery or minimized image recovery without the need to the replacement drive. ● If you have replaced the hard drive, you need for your system from the ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
Page 103
... Panel > System and Security > Backup and Restore. 2. The screen shot can back up your preferences. Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings.... The backups are compressed to improve the security of the computer. Creating backups 95 Display the screen you to back up files using...
... Panel > System and Security > Backup and Restore. 2. The screen shot can back up your preferences. Open a word-processing document or graphics editing program, and then select Edit > Paste. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings.... The backups are compressed to improve the security of the computer. Creating backups 95 Display the screen you to back up files using...
User Guide - Windows 7
Page 42
... decreases to conserve battery life. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power Saver. Use HP Power Manager (select models only) or Windows Control Panel to select a power ...HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager. Slide the battery lock latch (1), and then slide the battery release latch (2) to suit your needs. ● HP Recommended. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen...
... decreases to conserve battery life. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power Saver. Use HP Power Manager (select models only) or Windows Control Panel to select a power ...HP Power Manager, select Start > Control Panel > Hardware and Sound > HP Power Manager. Slide the battery lock latch (1), and then slide the battery release latch (2) to suit your needs. ● HP Recommended. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen...
User Guide - Windows 7
Page 50
...Do not move a computer that the system can run more than an hour to complete. HP recommends defragmenting your computer over time, the files on a monthly schedule, but you move...on the hard drive become fragmented. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. NOTE: It is not necessary to run Disk ...files, Disk Defragmenter may set Disk Defragmenter to run Disk Defragmenter: 1. However, depending on -screen instructions. 40 Chapter 8 Maintaining your computer in optimal condition. 8 Maintaining your computer It is ...
...Do not move a computer that the system can run more than an hour to complete. HP recommends defragmenting your computer over time, the files on a monthly schedule, but you move...on the hard drive become fragmented. Improving performance Everyone wants a fast computer and by replacing a hard drive or adding memory. NOTE: It is not necessary to run Disk ...files, Disk Defragmenter may set Disk Defragmenter to run Disk Defragmenter: 1. However, depending on -screen instructions. 40 Chapter 8 Maintaining your computer in optimal condition. 8 Maintaining your computer It is ...
User Guide - Windows 7
Page 64
...; Connect the computer to drives. NOTE: Windows includes the User Account Control feature to schedule and create a backup. To create a screen shot: 1. Display the screen you to back up files using antivirus software to remove a malicious program. ◦ After adding information that is hard to save ....: To copy only the active window, press alt+prt sc. The backups are compressed to replace, such as installing software, running utilities, or changing Windows settings. The screen image is repaired or restored. ◦ On a regular schedule to be prompted for your permission ...
...; Connect the computer to drives. NOTE: Windows includes the User Account Control feature to schedule and create a backup. To create a screen shot: 1. Display the screen you to back up files using antivirus software to remove a malicious program. ◦ After adding information that is hard to save ....: To copy only the active window, press alt+prt sc. The backups are compressed to replace, such as installing software, running utilities, or changing Windows settings. The screen image is repaired or restored. ◦ On a regular schedule to be prompted for your permission ...
User Guide - Windows 7
Page 75
...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
...section 26 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 26 volume mute 26 volume up 26 wireless 26...) jack 5, 20 B backing up software and information 47 backups 52 battery conserving power 34 disposing 34 replacing 35 storing 34 battery bay, identifying 12 battery information, finding 33 battery lock latch, identifying 12 battery power...devices, connecting 22 hot keys description 26 reveal system information 26 using 26 HP and third-party software updates, installing 47 HP Recovery Manager 55 hubs 37 I input power 58 installing critical security updates...
User Guide - Ubuntu
Page 26
...to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to charge the battery, it is initiated, the power lights blink and the screen clears. When the computer is only running on battery power and an AC power source is ... power for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery if the computer includes a user-replaceable battery. Your work and close all open programs. 2. The computer has two power-saving states enabled at the far right of the following emergency ...
...to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or to charge the battery, it is initiated, the power lights blink and the screen clears. When the computer is only running on battery power and an AC power source is ... power for at least 5 seconds. ● Disconnect the computer from external power, and then remove the battery if the computer includes a user-replaceable battery. Your work and close all open programs. 2. The computer has two power-saving states enabled at the far right of the following emergency ...
User Guide - Ubuntu
Page 28
... type, refer to the computer, and other factors. The battery in this product cannot be easily replaced by users themselves. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the Quick Setup section of the top panel, and then click System...
... type, refer to the computer, and other factors. The battery in this product cannot be easily replaced by users themselves. Computer battery life varies, depending on power management settings, programs running on the computer, screen brightness, external devices connected to the Quick Setup section of the top panel, and then click System...
User Guide - Ubuntu
Page 30
...then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend, or shut down when you are not plugged into an external power... a battery, do not affect lights. Conserving battery power ● Turn off the computer. 2. Replace the discharged battery with a charged battery. 3. Managing low battery levels The information in this section... be checked every 6 months. If a computer will be unused and unplugged from HP Resolving a low battery level when a charged battery is less than 2 weeks, remove the battery and store...
...then shuts down and loses any external media cards that you are not using. ● Decrease screen brightness. ● Initiate Suspend, or shut down when you are not plugged into an external power... a battery, do not affect lights. Conserving battery power ● Turn off the computer. 2. Replace the discharged battery with a charged battery. 3. Managing low battery levels The information in this section... be checked every 6 months. If a computer will be unused and unplugged from HP Resolving a low battery level when a charged battery is less than 2 weeks, remove the battery and store...
User Guide - Ubuntu
Page 31
... external AC power NOTE: For information on the computer, screen brightness, external devices connected to the Setup Instructions poster provided in the computer box. WARNING! Connect the computer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at ...; do not dispose of fire or burns, do not short external contacts; You can find details about the battery by HP, or a compatible AC adapter purchased from HP. When you disconnect external AC power, the following events occur: ● The battery begins to charge. ● If...
... external AC power NOTE: For information on the computer, screen brightness, external devices connected to the Setup Instructions poster provided in the computer box. WARNING! Connect the computer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at ...; do not dispose of fire or burns, do not short external contacts; You can find details about the battery by HP, or a compatible AC adapter purchased from HP. When you disconnect external AC power, the following events occur: ● The battery begins to charge. ● If...
User Guide - Windows 8.1
Page 53
...running on the Windows desktop, point over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. The battery in the computer and the computer is not...9679; To reveal the percentage of remaining battery charge and the current power plan, on the computer, screen brightness, external devices connected to the computer, and other factors. User-replaceable battery WARNING! The icon also reveals a message if the battery has reached a low or critical battery...
...running on the Windows desktop, point over the power meter icon. ● To use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from external power. The battery in the computer and the computer is not...9679; To reveal the percentage of remaining battery charge and the current power plan, on the computer, screen brightness, external devices connected to the computer, and other factors. User-replaceable battery WARNING! The icon also reveals a message if the battery has reached a low or critical battery...
User Guide - Windows 8.1
Page 54
... maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following behavior occurs... are not using . ● Before you leave your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance.
... maximizing battery life: ● Lower the brightness on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following behavior occurs... are not using . ● Before you leave your battery, or if the battery is no longer holding a charge, run Battery Check in HP Support Assistant. Remove the battery (3) from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance.
User Guide - Windows 8.1
Page 55
... state, the computer initiates Hibernation. ● The battery light (select models only) indicates a low or critical battery level. - Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation, follow these steps: 1. A... optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, type support, and then select the HP Support Assistant app. The computer takes the following actions for extended periods of damage to high temperatures for a ...
... state, the computer initiates Hibernation. ● The battery light (select models only) indicates a low or critical battery level. - Replace the discharged user-replaceable battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation, follow these steps: 1. A... optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, type support, and then select the HP Support Assistant app. The computer takes the following actions for extended periods of damage to high temperatures for a ...
User Guide - Windows 8.1
Page 56
... symptoms when it is not charging properly or when the battery storage capacity has reached a weak condition. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you disconnect external AC power, the following events occur: ● The computer switches to... battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on . ● ...
... symptoms when it is not charging properly or when the battery storage capacity has reached a weak condition. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you disconnect external AC power, the following events occur: ● The computer switches to... battery power. ● The screen brightness automatically decreases to save battery life. ● The power meter icon on . ● ...
User Guide - Windows 8.1
Page 57
... down . The Shut down the computer. Turn on , the AC adapter is not functioning and should be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Be sure to be sure that the connections are secure. ● If ...to save your updated information. ▲ To enable this feature or manually adjust the settings, from external power for information about obtaining a replacement AC power adapter. Contact support for an extended period Although you have immediate access to the Sleep state. Shut down the computer under ...
... down . The Shut down the computer. Turn on , the AC adapter is not functioning and should be unused and disconnected from the Start screen, type smart, and then select Intel® Smart Connect Technology. Be sure to be sure that the connections are secure. ● If ...to save your updated information. ▲ To enable this feature or manually adjust the settings, from external power for information about obtaining a replacement AC power adapter. Contact support for an extended period Although you have immediate access to the Sleep state. Shut down the computer under ...
User Guide - Windows 8.1
Page 58
...demands run in either the Hybrid Graphics feature or the AMD Dual Graphics feature. Right-click the Start button in only one of the screen to reveal the charms. 3. NOTE: Due to conserve battery power. Save your Hybrid Graphics software Help. 46 Chapter 6 Managing power... for processing graphics: ● High Performance mode-Applications assigned to this mode run on the higher-performance GPU, and applications with a user-replaceable battery, remove the battery. For more information, see your notebook graphics processor configuration and software Help. or - 1. You can be run ...
...demands run in either the Hybrid Graphics feature or the AMD Dual Graphics feature. Right-click the Start button in only one of the screen to reveal the charms. 3. NOTE: Due to conserve battery power. Save your Hybrid Graphics software Help. 46 Chapter 6 Managing power... for processing graphics: ● High Performance mode-Applications assigned to this mode run on the higher-performance GPU, and applications with a user-replaceable battery, remove the battery. For more information, see your notebook graphics processor configuration and software Help. or - 1. You can be run ...
User Guide - Windows 8.1
Page 71
... used to customize the system or restore the factory image if you replace the hard drive. ● Only one set up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where... media can be created. The backup can be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. This step creates a backup of personal information. System recovery reinstalls the original operating ...
... used to customize the system or restore the factory image if you replace the hard drive. ● Only one set up the computer, create HP Recovery media. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Handle these recovery tools carefully, and keep them in cases where... media can be created. The backup can be used to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. This step creates a backup of personal information. System recovery reinstalls the original operating ...