8511854 - Gateway Starter Guide for Windows Vista
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... and easy way to find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and ... your computer. Just click (Start), then click Help and Support. Gateway's Web support is available 24 hours a day, 7 days a week Help and Support is easily accessible. Visit us at www.support.gateway.com. • Help and Support-This collection of Windows help ?...
... and easy way to find what you need additional help and troubleshooting information, along with something on your computer, Gateway offers several options designed to meet your needs: • Gateway Web support-Available 24/7, Gateway's online support provides current drivers, product specifications, tutorials, and ... your computer. Just click (Start), then click Help and Support. Gateway's Web support is available 24 hours a day, 7 days a week Help and Support is easily accessible. Visit us at www.support.gateway.com. • Help and Support-This collection of Windows help ?...
8511464 - Gateway Setup Guide
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... while setting up your computer's USB ports. Trademarks used herein are trademarks or registered trademarks of your computer, call our Automated Troubleshooting System at www.support.gateway.com. SETTING UP YOUR GATEWAY COMPUTER FRONT (may vary with options) BACK (may vary from power fluctuations, use a Customer Care information surge protector. FOR EXTRA...
... while setting up your computer's USB ports. Trademarks used herein are trademarks or registered trademarks of your computer, call our Automated Troubleshooting System at www.support.gateway.com. SETTING UP YOUR GATEWAY COMPUTER FRONT (may vary with options) BACK (may vary from power fluctuations, use a Customer Care information surge protector. FOR EXTRA...
8511856 - Gateway User Guide (for desktop computers with Windows Vista)
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... or picking a category from Information from Microsoft. Getting help for Windows Media Center If your question. To access Media Center help information, troubleshooters, and automated support. Help and Support opens. You can access help you can also search for information on how to use the many ...at the top of any Help and Support screen, then press ENTER. For each search, you are connected to help for a topic. www.gateway.com Using Help and Support Your computer includes Help and Support, an easily accessible collection of help : 1 Click Start, then click Help and...
... or picking a category from Information from Microsoft. Getting help for Windows Media Center If your question. To access Media Center help information, troubleshooters, and automated support. Help and Support opens. You can access help you can also search for information on how to use the many ...at the top of any Help and Support screen, then press ENTER. For each search, you are connected to help for a topic. www.gateway.com Using Help and Support Your computer includes Help and Support, an easily accessible collection of help : 1 Click Start, then click Help and...
8511856 - Gateway User Guide (for desktop computers with Windows Vista)
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... If you are using a wired Ethernet network, check all of the devices, then power them back on • Refer to your router's or access point's troubleshooting information • Contact your Internet service provider Adding a printer to your network Instead of plugging a printer into your computer, you are unable to connect to...
... If you are using a wired Ethernet network, check all of the devices, then power them back on • Refer to your router's or access point's troubleshooting information • Contact your Internet service provider Adding a printer to your network Instead of plugging a printer into your computer, you are unable to connect to...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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www.gateway.com Moving with Windows Easy Transfer 65 Moving files and settings manually 66 Chapter 6: Troubleshooting 69 Safety guidelines 70 First steps 70 Troubleshooting 71 Add-in cards 71 Audio 71 CD or DVD drives 71 Diskette drive 73 DVD drives 74 Ethernet 74 File management 75 Hard drive ... Microsoft System Restore 98 Recovering your system to its factory condition . . . . 101 Recovering your system using the Windows DVD . . . 102 Telephone support 102 Before calling Gateway Customer Care 102 Telephone numbers 103 iii
www.gateway.com Moving with Windows Easy Transfer 65 Moving files and settings manually 66 Chapter 6: Troubleshooting 69 Safety guidelines 70 First steps 70 Troubleshooting 71 Add-in cards 71 Audio 71 CD or DVD drives 71 Diskette drive 73 DVD drives 74 Ethernet 74 File management 75 Hard drive ... Microsoft System Restore 98 Recovering your system to its factory condition . . . . 101 Recovering your system using the Windows DVD . . . 102 Telephone support 102 Before calling Gateway Customer Care 102 Telephone numbers 103 iii
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 69
CHAPTER6 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Recovering your system • Telephone support 69
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... turned on and while the modem cable, network cable, and power cord are damaged - The message may help Gateway Customer Care in diagnosing and fixing the problem. 70 CHAPTER 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to... troubleshoot your computer problem if: - Power cords or plugs are connected. For more information about preventing damage from static electricity, see "Preventing static ...
... turned on and while the modem cable, network cable, and power cord are damaged - The message may help Gateway Customer Care in diagnosing and fixing the problem. 70 CHAPTER 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to... troubleshoot your computer problem if: - Power cords or plugs are connected. For more information about preventing damage from static electricity, see "Preventing static ...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...card • Shut down and restart your computer. • Some music CDs have copy protection software. For more information about troubleshooting, click Start, then click Help and Support. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory...; If you have installed the required software. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you are listed in alphabetical order. Troubleshooting Troubleshooting topics are trying to play a DVD, make sure...
...card • Shut down and restart your computer. • Some music CDs have copy protection software. For more information about troubleshooting, click Start, then click Help and Support. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory...; If you have installed the required software. www.gateway.com • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you are listed in alphabetical order. Troubleshooting Troubleshooting topics are trying to play a DVD, make sure...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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.... • Shut down and restart your computer restarts. For more information, see "Cleaning optical discs" on page 57. • Reinstall the audio device drivers. CHAPTER 6: Troubleshooting • Clean the disc.
.... • Shut down and restart your computer restarts. For more information, see "Cleaning optical discs" on page 57. • Reinstall the audio device drivers. CHAPTER 6: Troubleshooting • Clean the disc.
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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.... • If you assign between 0 and 254. You see a "Non-system disk" or "Disk error" error message • Eject the diskette from the drive. CHAPTER 6: Troubleshooting You see "Checking the hard drive for errors" on page 60. For more information, see the other end is plugged into a router. • Make sure...
.... • If you assign between 0 and 254. You see a "Non-system disk" or "Disk error" error message • Eject the diskette from the drive. CHAPTER 6: Troubleshooting You see "Checking the hard drive for errors" on page 60. For more information, see the other end is plugged into a router. • Make sure...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... see a "General failure reading drive C" error message • If your files to backup media, then delete them from the hard drive using Disk Cleanup. CHAPTER 6: Troubleshooting Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. To fix hard drive problems, run the...
... see a "General failure reading drive C" error message • If your files to backup media, then delete them from the hard drive using Disk Cleanup. CHAPTER 6: Troubleshooting Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. To fix hard drive problems, run the...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...using a cable or DSL modem, make sure that the modem cable is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support. www.gateway.com Internet See also "Modem (dial-up)" on page 83. OR If you still get the error, your...that the connections have a problem with your ISP may be having technical difficulties. • Double-check the URL or try a different URL. Type troubleshooting connections in the Search Help box, then press ENTER. You cannot connect to make sure that you are using a dial-up modem, make sure ...
...using a cable or DSL modem, make sure that the modem cable is set up correctly. For more information about troubleshooting Internet connections, click Start, then click Help and Support. www.gateway.com Internet See also "Modem (dial-up)" on page 83. OR If you still get the error, your...that the connections have a problem with your ISP may be having technical difficulties. • Double-check the URL or try a different URL. Type troubleshooting connections in the Search Help box, then press ENTER. You cannot connect to make sure that you are using a dial-up modem, make sure ...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... cable is not stuck. Keyboard The keyboard does not work • Make sure that might be stuck, then restart your ISP for technical support. CHAPTER 6: Troubleshooting Connecting to a Web site takes too long Many factors can of air with your Internet service provider (ISP) is set up correctly. Contact your computer...
... cable is not stuck. Keyboard The keyboard does not work • Make sure that might be stuck, then restart your ISP for technical support. CHAPTER 6: Troubleshooting Connecting to a Web site takes too long Many factors can of air with your Internet service provider (ISP) is set up correctly. Contact your computer...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... Center has two video outputs: • VGA-If your computer and unplug the keyboard. www.gateway.com Liquid spilled in the keyboard • If you spilled liquid in the keyboard, turn it upside down to... drain it from Gateway. If the keyboard does not work after it dries, you purchased your TV Many factors, such as ...Media Center computer's VGA (monitor) port to a TV. Media Center To view Media Center troubleshooting information that were offered with a VGA input is not covered in this section, go to the...
... Center has two video outputs: • VGA-If your computer and unplug the keyboard. www.gateway.com Liquid spilled in the keyboard • If you spilled liquid in the keyboard, turn it upside down to... drain it from Gateway. If the keyboard does not work after it dries, you purchased your TV Many factors, such as ...Media Center computer's VGA (monitor) port to a TV. Media Center To view Media Center troubleshooting information that were offered with a VGA input is not covered in this section, go to the...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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CHAPTER 6: Troubleshooting • S-Video-If your computer, and may need to lower the Media Center screen ...of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. The display quality for optimal video quality. For a better picture on a larger display device. • Age...-Many TVs cannot display the high resolution of video cables can be better on a newer model TV. 80 Gateway recommends using high-quality video cables that can cause problems and affect the video quality. The Media Center video display...
CHAPTER 6: Troubleshooting • S-Video-If your computer, and may need to lower the Media Center screen ...of the TV-Newer TVs usually have a VGA port, but includes an S-Video port, connect the S-Video cable from the Gateway Accessory Store. The display quality for optimal video quality. For a better picture on a larger display device. • Age...-Many TVs cannot display the high resolution of video cables can be better on a newer model TV. 80 Gateway recommends using high-quality video cables that can cause problems and affect the video quality. The Media Center video display...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... reader Drive letters for the memory card slots do not appear in the Search Help box, then press ENTER. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Not enough memory" error message • Close all programs, then restart...programs on other computers • Yes, you can be played on a non-Media Center computer that your Internet account is failing. CHAPTER 6: Troubleshooting You want to know whether you can play recorded programs on your home DVD player • Yes, you can be replayed on another Media ...
... reader Drive letters for the memory card slots do not appear in the Search Help box, then press ENTER. Memory Help For more information about troubleshooting memory errors, click Start, then click Help and Support. You see a "Not enough memory" error message • Close all programs, then restart...programs on other computers • Yes, you can be played on a non-Media Center computer that your Internet account is failing. CHAPTER 6: Troubleshooting You want to know whether you can play recorded programs on your home DVD player • Yes, you can be replayed on another Media ...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...and Modem Options dialog box opens. 3 If this is the first time you have accessed this category, the Location Information dialog box opens. www.gateway.com Modem (cable or DSL) • See the documentation that came with your modem for a dial tone by plugging a working telephone into...line splitters or surge protectors from which you are dialing, then click Edit. 5 Make sure that your telephone line, then check for additional troubleshooting information. See your setup poster to make sure that the connections have been made correctly. • Make sure that all messages are cleared and...
...and Modem Options dialog box opens. 3 If this is the first time you have accessed this category, the Location Information dialog box opens. www.gateway.com Modem (cable or DSL) • See the documentation that came with your modem for a dial tone by plugging a working telephone into...line splitters or surge protectors from which you are dialing, then click Edit. 5 Make sure that your telephone line, then check for additional troubleshooting information. See your setup poster to make sure that the connections have been made correctly. • Make sure that all messages are cleared and...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...problem may be having technical difficulties. These lines do not work correctly. The telephone line may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your house or a telephone line at a slower rate, abort downloads, or even disconnect. Line ...to the line using a digital, rollover, or PBX line. Listen to 53K. Dial a single number (such as the modem. CHAPTER 6: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. You can connect on page 77.
...problem may be having technical difficulties. These lines do not work correctly. The telephone line may be with just one program. • Review the troubleshooting information under "Internet" on this line, call your house or a telephone line at a slower rate, abort downloads, or even disconnect. Line ...to the line using a digital, rollover, or PBX line. Listen to 53K. Dial a single number (such as the modem. CHAPTER 6: Troubleshooting Help For more information about dialing properties, click Start, then click Help and Support. You can connect on page 77.
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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...is not recognized by your computer • Make sure that came with no modem information is available, a white screen appears with your computer. www.gateway.com If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. The Modem ...Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type modem troubleshooting in use (for example, someone is on your modem, then click Properties. Your fax communications program only sends and receives faxes at 14,400 bps...
...is not recognized by your computer • Make sure that came with no modem information is available, a white screen appears with your computer. www.gateway.com If your computer has a v.90 modem, the speed at which you can upload (send) data is limited to 33.6K. The Modem ...Properties dialog box opens. 5 Click the Diagnostic tab, then click Query Modem. Type modem troubleshooting in use (for example, someone is on your modem, then click Properties. Your fax communications program only sends and receives faxes at 14,400 bps...
8512041 - Gateway Hardware Reference Guide (5-bay uATX Case)
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... monitor cable is noisy when it dials and connects When your computer. 86 You may hear unusual handshaking sounds when the modems first connect. CHAPTER 6: Troubleshooting The modem is connected to the video port on the back of your computer. • Check the cable for bent or damaged pins. • Reinstall...
... monitor cable is noisy when it dials and connects When your computer. 86 You may hear unusual handshaking sounds when the modems first connect. CHAPTER 6: Troubleshooting The modem is connected to the video port on the back of your computer. • Check the cable for bent or damaged pins. • Reinstall...