E-Family Re-Image Guide
Page 6
... Fall Sensor on the motherboard - Connection Manager removed from DCP - Latitude On / Precision On - Chipset o Core i5 & i7 i5 Dual Core CPUs that include updated integrated graphics o Core i7 Quad Core CPUs supporting 1333MHz memory - USB 3.0 - Dell Backup & Recovery Manager - Dell Manageability Package Dell Confidential New BIOS architecture - E-Family Reimage "How-To" Guide 2.2.2 New Features...
... Fall Sensor on the motherboard - Connection Manager removed from DCP - Latitude On / Precision On - Chipset o Core i5 & i7 i5 Dual Core CPUs that include updated integrated graphics o Core i7 Quad Core CPUs supporting 1333MHz memory - USB 3.0 - Dell Backup & Recovery Manager - Dell Manageability Package Dell Confidential New BIOS architecture - E-Family Reimage "How-To" Guide 2.2.2 New Features...
Setup and Quick Reference Guide
Page 4
Error Messages 35 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System...
Error Messages 35 System Messages 40 Troubleshooting Software and Hardware Problems 42 Dell Diagnostics 42 Troubleshooting Tips 44 Power Problems 44 Memory Problems 46 Lockups and Software Problems 46 Dell Technical Update Service 48 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System...
Setup and Quick Reference Guide
Page 23
... System Information System chipset Data bus width DRAM bus width Processor address bus width Intel PM45 64 bit 64 bit 36 bit Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO, SD HC, Mini SD (w/adapter) MMC, MMC+, Mini MMC (w/adapter) Specifications 23 Specifications NOTE: Offerings may vary by region...
... System Information System chipset Data bus width DRAM bus width Processor address bus width Intel PM45 64 bit 64 bit 36 bit Secure Digital (SD) Memory Card Reader Cards supported SD, SDIO, SD HC, Mini SD (w/adapter) MMC, MMC+, Mini MMC (w/adapter) Specifications 23 Specifications NOTE: Offerings may vary by region...
Setup and Quick Reference Guide
Page 24
... or 2 DIMMs) 4 GB (1 DIMM or 2 DIMMs, Microsoft® Windows Vista® only) 8 GB (2 DIMMS, Windows Vista only) Memory type DDR II 800 MHz (if supported by chipset and/or processor combinations); non-ECC memory only. Ports and Connectors Audio IEEE 1394a I/O port I/O slots Internal expansion slots microphone connector, stereo headphone/speakers connector...
... or 2 DIMMs) 4 GB (1 DIMM or 2 DIMMs, Microsoft® Windows Vista® only) 8 GB (2 DIMMS, Windows Vista only) Memory type DDR II 800 MHz (if supported by chipset and/or processor combinations); non-ECC memory only. Ports and Connectors Audio IEEE 1394a I/O port I/O slots Internal expansion slots microphone connector, stereo headphone/speakers connector...
Setup and Quick Reference Guide
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... Speakers Internal speaker amplifier Internal microphone Volume controls discrete hardware, supports OpenGL graphics PCI-E graphics x16 discrete video: nVIDIA Quadro FX580M 512-MB OpenGL discrete memory integrated on system board VGA, DisplayPort, Advanced E-Port, and E-Port capability VGA DisplayPort DVI (DisplayPort adapter or through E-Port) HDMI DVI dual-link two-channel...
... Speakers Internal speaker amplifier Internal microphone Volume controls discrete hardware, supports OpenGL graphics PCI-E graphics x16 discrete video: nVIDIA Quadro FX580M 512-MB OpenGL discrete memory integrated on system board VGA, DisplayPort, Advanced E-Port, and E-Port capability VGA DisplayPort DVI (DisplayPort adapter or through E-Port) HDMI DVI dual-link two-channel...
Setup and Quick Reference Guide
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Steady blue and the computer is The display is receiving electrical power, a device such as a memory module or graphics card might be a power problem or an internal device malfunction. Blinking blue The computer is not receiving power. Tools Power Lights The ...
Steady blue and the computer is The display is receiving electrical power, a device such as a memory module or graphics card might be a power problem or an internal device malfunction. Blinking blue The computer is not receiving power. Tools Power Lights The ...
Setup and Quick Reference Guide
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... beep code. 2 Run the Dell™ Diagnostics to identify a more memory modules are detected installed, remove the modules, reinstall one module (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. This beep code tells you ...have identified a faulty module or reinstalled all modules without error. 2 If available, install good memory of repetitive three short beeps. ...
... beep code. 2 Run the Dell™ Diagnostics to identify a more memory modules are detected installed, remove the modules, reinstall one module (see your Service Manual at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible system Contact Dell. This beep code tells you ...have identified a faulty module or reinstalled all modules without error. 2 If available, install good memory of repetitive three short beeps. ...
Setup and Quick Reference Guide
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...) Suggested Remedy 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you are installing are compatible with your computer. See your Service Manual at support.dell.com for the operating system or the program that...
...) Suggested Remedy 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you are installing are compatible with your computer. See your Service Manual at support.dell.com for the operating system or the program that...
Setup and Quick Reference Guide
Page 36
..., reinstall the hard drive, and restart the computer. The amount of paper. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the hard drive bay. D E C R E A S I N G A V A I O N E R R O R - Run ... FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. A memory module may be loose. If the error appears again, contact Dell (see "Dell Diagnostics" on the disk, or the disk is unable to fit on page 42). 36 Troubleshooting...
..., reinstall the hard drive, and restart the computer. The amount of paper. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the hard drive bay. D E C R E A S I N G A V A I O N E R R O R - Run ... FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use a larger capacity disk. A memory module may be loose. If the error appears again, contact Dell (see "Dell Diagnostics" on the disk, or the disk is unable to fit on page 42). 36 Troubleshooting...
Setup and Quick Reference Guide
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... does not match the hardware configuration. The message is most likely to occur after a memory module is trying to boot to nonbootable media, such as a floppy disk or CD. K E Y B O A R D C L O C K L I N E F A I L U R E - H A R D - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 42). If the problem persists, try another drive. If the...
... does not match the hardware configuration. The message is most likely to occur after a memory module is trying to boot to nonbootable media, such as a floppy disk or CD. K E Y B O A R D C L O C K L I N E F A I L U R E - H A R D - Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 42). If the problem persists, try another drive. If the...
Setup and Quick Reference Guide
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...38 Troubleshooting See your Service Manual at support.dell.com for more information. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Reinstall the memory modules and, if necessary, replace them . A memory module may be faulty or improperly seated.... VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE -...
...38 Troubleshooting See your Service Manual at support.dell.com for more information. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 42). Reinstall the memory modules and, if necessary, replace them . A memory module may be faulty or improperly seated.... VALUE EXPECTING VALUE - See your Service Manual at support.dell.com for more information. MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE - Reinstall the memory modules and, if necessary, replace them. MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE -...
Setup and Quick Reference Guide
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... open the program that you want to use. OP E R A T I N T E R R U P T - If the problem persists, contact Dell (see "Contacting Dell" on page 65). Contact Dell (see "Contacting Dell" on page 65). See Windows Help and Support for installation instructions. N O B O O T S E C T O R O N H A R D D R I R E D . NOT ENOUGH MEMORY OR RESOURCES. The optional ROM has failed. Run the Windows error-checking utility to remove...
... open the program that you want to use. OP E R A T I N T E R R U P T - If the problem persists, contact Dell (see "Contacting Dell" on page 65). Contact Dell (see "Contacting Dell" on page 65). See Windows Help and Support for installation instructions. N O B O O T S E C T O R O N H A R D D R I R E D . NOT ENOUGH MEMORY OR RESOURCES. The optional ROM has failed. Run the Windows error-checking utility to remove...
Setup and Quick Reference Guide
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...O F - Correct the settings for more information. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on page 65). Insert a disk into the drive and try... T E M S E T U P P R O G R A M - The keyboard controller may be malfunctioning, or a memory module may be loose. U N E X P E C T E D I N T E R R U P T I S N O T R E A D Y - Run the System Set tests in the table, see your Service Manual at support.dell.com). The operating system cannot find a specific track on page 42). System configuration settings are corrupted...
...O F - Correct the settings for more information. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Contacting Dell" on page 65). Insert a disk into the drive and try... T E M S E T U P P R O G R A M - The keyboard controller may be malfunctioning, or a memory module may be loose. U N E X P E C T E D I N T E R R U P T I S N O T R E A D Y - Run the System Set tests in the table, see your Service Manual at support.dell.com). The operating system cannot find a specific track on page 42). System configuration settings are corrupted...
Setup and Quick Reference Guide
Page 45
...device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any power strips being used are ... many devices connected to the same power strip • Multiple power strips connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the display is connected and powered on. • If the display is in standby mode. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H...
...device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any power strips being used are ... many devices connected to the same power strip • Multiple power strips connected to the system board power connector (see your Service Manual at support.dell.com). • Ensure that the display is connected and powered on. • If the display is in standby mode. I F T H E P O W E R L I G H T I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H...
Setup and Quick Reference Guide
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...not using is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer...for minimum memory requirements. Memory Problems CAUTION: Before you begin any of memory supported by your computer. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see "Dell Diagnostics" on page 24. • Run the Dell Diagnostics (see...
...not using is successfully communicating with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer...for minimum memory requirements. Memory Problems CAUTION: Before you begin any of memory supported by your computer. If necessary, install additional memory (see your Service Manual at support.dell.com). • Reseat the memory modules (see "Dell Diagnostics" on page 24. • Run the Dell Diagnostics (see...
Setup and Quick Reference Guide
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..., 17 finding information, 67 I Internet connecting, 16 setting up, 16 M media Drivers and Utilities, 67 operating system, 67 memory troubleshooting, 46 N networks connecting, 15 overview, 15 Notebook System Software, 67 O operating system Dell Factory Image Restore, 56 media, 57, 67 reinstalling, 67 System Restore, 54 Operating System media, 54, 58, 67 operating...
..., 17 finding information, 67 I Internet connecting, 16 setting up, 16 M media Drivers and Utilities, 67 operating system, 67 memory troubleshooting, 46 N networks connecting, 15 overview, 15 Notebook System Software, 67 O operating system Dell Factory Image Restore, 56 media, 57, 67 reinstalling, 67 System Restore, 54 Operating System media, 54, 58, 67 operating...
Setup and Quick Reference Guide
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...13 Internet, 16 quick setup, 13 software problems, 47 reinstalling, 51 troubleshooting, 47-48 updates, 48 specifications, 23 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 System Restore, 54 enabling, 56 T transferring information... to a new computer, 17 troubleshooting, 33, 68 blue screen, 48 computer not responding, 46 Dell Diagnostics, 42 error messages, 35 memory, 46 power, 44 power light conditions, 44 power lights, 9, 33 program crashes, 46 programs and Windows compatibility, 47 ...
...13 Internet, 16 quick setup, 13 software problems, 47 reinstalling, 51 troubleshooting, 47-48 updates, 48 specifications, 23 support, 59 contacting Dell, 65 DellConnect, 60 online services, 60 regional, 60 technical support and customer service, 60 System Restore, 54 enabling, 56 T transferring information... to a new computer, 17 troubleshooting, 33, 68 blue screen, 48 computer not responding, 46 Dell Diagnostics, 42 error messages, 35 memory, 46 power, 44 power light conditions, 44 power lights, 9, 33 program crashes, 46 programs and Windows compatibility, 47 ...
Service Manual
Page 1
Dell Precision™ Mobile Workstation M4400 Service Manual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN Card WWAN Card WPAN/UWB Card Fan Heat Sinks Processor Module Memory Coin-Cell Battery Modular Drive LED Cover Keyboard Right Speaker Grill and Fingerprint... Information in this document is strictly forbidden. Other trademarks and trade names may be used in this text: Dell, the DELL logo, and Dell Precision are trademarks of your computer. Trademarks used in this document to Microsoft® Windows® operating systems are ...
Dell Precision™ Mobile Workstation M4400 Service Manual Troubleshooting Before Working on Your Computer Base Assembly Hinge Covers Hard Drive WLAN Card WWAN Card WPAN/UWB Card Fan Heat Sinks Processor Module Memory Coin-Cell Battery Modular Drive LED Cover Keyboard Right Speaker Grill and Fingerprint... Information in this document is strictly forbidden. Other trademarks and trade names may be used in this text: Dell, the DELL logo, and Dell Precision are trademarks of your computer. Trademarks used in this document to Microsoft® Windows® operating systems are ...
Service Manual
Page 3
... the processor. 18. Remove the SD card reader assembly (see Removing the Processor Heat Sink). Remove the memory modules (see Removing the Discrete Graphics Heat Sink). 16. Remove the discrete graphics heat sink (see Removing a Memory Module). 13. Remove the palm rest assembly (see Removing a WPAN/UWB Card). 12. Remove the DC...
... the processor. 18. Remove the SD card reader assembly (see Removing the Processor Heat Sink). Remove the memory modules (see Removing the Discrete Graphics Heat Sink). 16. Remove the discrete graphics heat sink (see Removing a Memory Module). 13. Remove the palm rest assembly (see Removing a WPAN/UWB Card). 12. Remove the DC...
Service Manual
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.... Replace the display assembly (see Replacing the System Board Assembly). 5. Reconnect the DC power cable to Contents Page Replace the fan (see Replacing a Memory Module). 17. Replace the memory module(s) (see Replacing the Fan). 16. Replace the battery (see Replacing the Palm Rest Assembly). 9. Replace the palm rest assembly and thermal plate...
.... Replace the display assembly (see Replacing the System Board Assembly). 5. Reconnect the DC power cable to Contents Page Replace the fan (see Replacing a Memory Module). 17. Replace the memory module(s) (see Replacing the Fan). 16. Replace the battery (see Replacing the Palm Rest Assembly). 9. Replace the palm rest assembly and thermal plate...