Setup Guide
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Contents Using Support Tools 49 Dell Support Center 49 My Dell Downloads 50 Hardware Troubleshooter 51 Dell Diagnostics 51 Restoring Your Operating System 56 System Restore 57 Dell DataSafe Local Backup 58 System Recovery Media 61 Dell Factory Image Restore 62 Getting Help 64 Technical Support and Customer Service 65 DellConnect 65 Online Services 66 Automated Order-Status...
Contents Using Support Tools 49 Dell Support Center 49 My Dell Downloads 50 Hardware Troubleshooter 51 Dell Diagnostics 51 Restoring Your Operating System 56 System Restore 57 Dell DataSafe Local Backup 58 System Recovery Media 61 Dell Factory Image Restore 62 Getting Help 64 Technical Support and Customer Service 65 DellConnect 65 Online Services 66 Automated Order-Status...
Setup Guide
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...; Windows® for your computer unusable and you will take some time to complete. These steps are mandatory and may render your computer available at support.dell.com. CAUTION: Do not interrupt the operating system's setup process. Setting Up Your Laptop Set Up Microsoft Windows To set up an Internet connection. Doing... the operating system and features, go to reinstall the operating system. NOTE: For more information on the screen. The Windows setup screens will need to support.dell.com/MyNewDell. 8
...; Windows® for your computer unusable and you will take some time to complete. These steps are mandatory and may render your computer available at support.dell.com. CAUTION: Do not interrupt the operating system's setup process. Setting Up Your Laptop Set Up Microsoft Windows To set up an Internet connection. Doing... the operating system and features, go to reinstall the operating system. NOTE: For more information on the screen. The Windows setup screens will need to support.dell.com/MyNewDell. 8
Setup Guide
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... as you purchased the computer, while preserving data files (without the need of 8 GB or DVD-R/DVD+R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support rewritable discs. You will require the following to the operating state it was in when you set up Microsoft Windows. Ensure that the...
... as you purchased the computer, while preserving data files (without the need of 8 GB or DVD-R/DVD+R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support rewritable discs. You will require the following to the operating state it was in when you set up Microsoft Windows. Ensure that the...
Setup Guide
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In this mode, the duo Stage user interface launches (see the Inspiron duo Audio Station User's Guide at support.dell.com/manuals. Standard Mode - Docked Mode - Tablet Mode - For more information, see "duo Stage" on the Inspiron duo Audio Station. 19 To set the laptop to Tablet Mode and then...Windows desktop. This is the default mode. Setting Up Your Laptop User Interface Modes Your Inspiron laptop can be used in Tablet Mode, see the Inspiron duo Tablet User's Guide at support.dell.com/manuals. Each mode has a different user interface that changes automatically. In this mode...
In this mode, the duo Stage user interface launches (see the Inspiron duo Audio Station User's Guide at support.dell.com/manuals. Standard Mode - Docked Mode - Tablet Mode - For more information, see "duo Stage" on the Inspiron duo Audio Station. 19 To set the laptop to Tablet Mode and then...Windows desktop. This is the default mode. Setting Up Your Laptop User Interface Modes Your Inspiron laptop can be used in Tablet Mode, see the Inspiron duo Tablet User's Guide at support.dell.com/manuals. Each mode has a different user interface that changes automatically. In this mode...
Setup Guide
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Setting Up Your Laptop 3. The duo Stage user interface will be activated automatically in Tablet Mode. For more information on Tablet Mode, see the Inspiron duo Tablet User's Guide at support.dell.com/manuals. 21 Close the display.
Setting Up Your Laptop 3. The duo Stage user interface will be activated automatically in Tablet Mode. For more information on Tablet Mode, see the Inspiron duo Tablet User's Guide at support.dell.com/manuals. 21 Close the display.
Setup Guide
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...disable the touch pad, press the the keyboard. To change the touch pad settings, double-click the Dell Touch pad icon in this row. CAUTION: To avoid loss of your desktop. key on the function... A solid white light indicates hard drive activity. Indicates the power and the battery charge status. The touch pad supports the Scroll, Flick, Zoom, and Rotate features. Turns on page 32. 2 Caps Lock status light - For... page 26. 6 Hard drive activity light - Using Your Inspiron Laptop 1 Function key row - Provide left -click by tapping the surface. Turns on 4 Touch pad buttons -...
...disable the touch pad, press the the keyboard. To change the touch pad settings, double-click the Dell Touch pad icon in this row. CAUTION: To avoid loss of your desktop. key on the function... A solid white light indicates hard drive activity. Indicates the power and the battery charge status. The touch pad supports the Scroll, Flick, Zoom, and Rotate features. Turns on page 32. 2 Caps Lock status light - For... page 26. 6 Hard drive activity light - Using Your Inspiron Laptop 1 Function key row - Provide left -click by tapping the surface. Turns on 4 Touch pad buttons -...
Setup Guide
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...service that helps protect your computer hard drive from catastrophic incidents like theft, fire, or natural disasters. Double-click the Dell DataSafe Online icon in a safe state as soon as possible to protect against damage to the read/write head and ...detected, the hard drive is still limited by accidentally dropping the computer. To schedule backups: 1. Using Your Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on the screen. Follow the instructions on Windows operating systems. NOTE: A broadband connection is recommended ...
...service that helps protect your computer hard drive from catastrophic incidents like theft, fire, or natural disasters. Double-click the Dell DataSafe Online icon in a safe state as soon as possible to protect against damage to the read/write head and ...detected, the hard drive is still limited by accidentally dropping the computer. To schedule backups: 1. Using Your Inspiron Laptop Dell DataSafe Online Backup NOTE: Dell DataSafe Online is supported only on the screen. Follow the instructions on Windows operating systems. NOTE: A broadband connection is recommended ...
Setup Guide
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... Processor failure Display failure See the Service Manual at support.dell.com. NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 72. If you installed or replaced the... a beep code, identifies a problem. BIOS ROM checksum failure No RAM detected NOTE: If you cannot solve your computer. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. WARNING: Only trained service personnel should remove the computer cover....
... Processor failure Display failure See the Service Manual at support.dell.com. NOTE: To replace parts, see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Contacting Dell" on page 72. If you installed or replaced the... a beep code, identifies a problem. BIOS ROM checksum failure No RAM detected NOTE: If you cannot solve your computer. INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. WARNING: Only trained service personnel should remove the computer cover....
Setup Guide
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... wall outlet. Solving Problems Touch Screen Problems Some or all multi-touch features are not working - • Certain touch and multi-touch features may be supported by the application. • The touch screen is calibrated at the factory, and does not require recalibration. If the touch screen starts losing its sensitivity...
... wall outlet. Solving Problems Touch Screen Problems Some or all multi-touch features are not working - • Certain touch and multi-touch features may be supported by the application. • The touch screen is calibrated at the factory, and does not require recalibration. If the touch screen starts losing its sensitivity...
Setup Guide
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INSPIRON Using Support Tools Dell Support Center All the support you need - The home page also provides links to other Dell tools and diagnostic services. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to access: PC Checkup - To launch the application, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support... the performance of file. • Performance and Configuration History - The Dell Support Center home page displays your computer. Manage your hard drive using a ...
INSPIRON Using Support Tools Dell Support Center All the support you need - The home page also provides links to other Dell tools and diagnostic services. The Dell Support Center provides system alerts, performance improvement offers, system information, and links to access: PC Checkup - To launch the application, click Start → All Programs→ Dell→ Dell Support Center→ Launch Dell Support... the performance of file. • Performance and Configuration History - The Dell Support Center home page displays your computer. Manage your hard drive using a ...
Setup Guide
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.... Reinstall the software or create a backup media for reinstallation or create your new Dell computer do not include a backup CD or DVD. From this website you can download available software for future use My Dell Downloads: 1. View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so...
.... Reinstall the software or create a backup media for reinstallation or create your new Dell computer do not include a backup CD or DVD. From this website you can download available software for future use My Dell Downloads: 1. View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so...
Setup Guide
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... works only on page 46 and run Dell Diagnostics before you contact Dell for technical assistance. Start Dell Diagnostics from your computer, perform the checks in "Lockups and Software Problems" on Dell computers. Click Start → Help and Support. 2. Press during the operating system setup or is detected but incorrectly configured, you can use the...
... works only on page 46 and run Dell Diagnostics before you contact Dell for technical assistance. Start Dell Diagnostics from your computer, perform the checks in "Lockups and Software Problems" on Dell computers. Click Start → Help and Support. 2. Press during the operating system setup or is detected but incorrectly configured, you can use the...
Setup Guide
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..., run the remaining memory tests? This will start running tests. Do you see "Contacting Dell" on your computer. then, shut down your computer cannot display a screen image, contact Dell (see a message stating that no diagnostics utility partition has been found with this system so...NOTE: If you want to an electrical outlet that the computer is connected to run Dell Diagnostics from the boot menu and press . Using Support Tools Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on page 72) for assistance. ...
..., run the remaining memory tests? This will start running tests. Do you see "Contacting Dell" on your computer. then, shut down your computer cannot display a screen image, contact Dell (see a message stating that no diagnostics utility partition has been found with this system so...NOTE: If you want to an electrical outlet that the computer is connected to run Dell Diagnostics from the boot menu and press . Using Support Tools Starting Dell Diagnostics From Your Hard Drive Dell Diagnostics is located on a hidden diagnostic utility partition on page 72) for assistance. ...
Setup Guide
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... when you are experiencing memory issues, press , otherwise press . If you contact Dell. 6. Select the test you identify your hard drive and to go to continue." Using Support Tools c. NOTE: The Service Tag for assistance. The following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to go to the Choose An...
... when you are experiencing memory issues, press , otherwise press . If you contact Dell. 6. Select the test you identify your hard drive and to go to continue." Using Support Tools c. NOTE: The Service Tag for assistance. The following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to go to the Choose An...
Setup Guide
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... the CD menu and press to the devices specified in the system setup program. 3. NOTE: Your computer does not have an internal optical drive. Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 7. When the... DELL™ logo appears, press immediately. then, shut down and restart the computer. NOTE: The next steps change the boot sequence for procedures that appears and ...
... the CD menu and press to the devices specified in the system setup program. 3. NOTE: Your computer does not have an internal optical drive. Using Support Tools Starting Dell Diagnostics From the Drivers and Utilities Disc NOTE: The Drivers and Utilities disc may not ship with your computer. 7. When the... DELL™ logo appears, press immediately. then, shut down and restart the computer. NOTE: The next steps change the boot sequence for procedures that appears and ...
Setup Guide
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.... Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 72) for your computer is encountered during a test, a message with an error code and a description of each test screen. Using Support Tools 55 The Service Tag helps you identify your screen. NOTE...: The Service Tag for assistance. If a problem is displayed at the top of the problem appears on your computer when you contact Dell. 9.
.... Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 72) for your computer is encountered during a test, a message with an error code and a description of each test screen. Using Support Tools 55 The Service Tag helps you identify your screen. NOTE...: The Service Tag for assistance. If a problem is displayed at the top of the problem appears on your computer when you contact Dell. 9.
Setup Guide
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... the screen. Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may take an hour or more information, see knowledge base article 353560 at the time of your computer based on your computer, if you to Dell DataSafe Local Backup Professional: ... Backup from the System Recovery Options menu and follow the instructions on the screen. 60 Dell DataSafe Local Backup Professional provides additional features that allow you ordered it at support.dell.com. NOTE: The restoration process may be restored. Click Upgrade Now! 3. NOTE: ...
... the screen. Upgrading to Dell DataSafe Local Backup Professional NOTE: Dell DataSafe Local Backup Professional may take an hour or more information, see knowledge base article 353560 at the time of your computer based on your computer, if you to Dell DataSafe Local Backup Professional: ... Backup from the System Recovery Options menu and follow the instructions on the screen. 60 Dell DataSafe Local Backup Professional provides additional features that allow you ordered it at support.dell.com. NOTE: The restoration process may be restored. Click Upgrade Now! 3. NOTE: ...
Setup Guide
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... so that pertain to the problem your local Dell representative for information and procedures that the support staff can complete the following steps to diagnose and troubleshoot the problem: 1. NOTE: Call Dell Support from a telephone near or at Dell Support (support. Fill out the "Diagnostic Checklist" on page.... Call your computer is experiencing. 2. See "Online Services" on page 71. 4. NOTE: Dell's Express Service Code system may not be available in all countries. INSPIRON Getting Help If you experience a problem with your Express Service Code to route the call directly to...
... so that pertain to the problem your local Dell representative for information and procedures that the support staff can complete the following steps to diagnose and troubleshoot the problem: 1. NOTE: Call Dell Support from a telephone near or at Dell Support (support. Fill out the "Diagnostic Checklist" on page.... Call your computer is experiencing. 2. See "Online Services" on page 71. 4. NOTE: Dell's Express Service Code system may not be available in all countries. INSPIRON Getting Help If you experience a problem with your Express Service Code to route the call directly to...
Setup Guide
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... to access your computer through a broadband connection, diagnose your problem and repair it all under your questions about Dell hardware. To contact Dell's support service, see "Before You Call" on page 70 and then see the contact information for your region or go to provide fast, accurate answers. For ...
... to access your computer through a broadband connection, diagnose your problem and repair it all under your questions about Dell hardware. To contact Dell's support service, see "Before You Call" on page 70 and then see the contact information for your region or go to provide fast, accurate answers. For ...
Setup Guide
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... (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support Websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • supportapj.dell.com (Asia Pacific only) Dell Support E-mail Addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only...
... (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support Websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.com (Europe only) • supportapj.dell.com (Asia Pacific only) Dell Support E-mail Addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only...