Setup Guide
Page 5
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
Setup Guide
Page 25
...to view and share digital photos, music, videos, and documents stored on steadily or blinks to indicate the battery charge status. Using Your Inspiron Laptop 1 Power status light - Blanks protect unused slots from other particles. Save the blank for use with a plastic blank installed in the...; blanks from dust and other computers may not fit your computer. 5 Analog microphone - Connects to indicate the power status. Turns on the memory card. For more information on the power status light, see "Status Lights and Indicators" on page 24. 2 Hard drive activity light - ...
...to view and share digital photos, music, videos, and documents stored on steadily or blinks to indicate the battery charge status. Using Your Inspiron Laptop 1 Power status light - Blanks protect unused slots from other particles. Save the blank for use with a plastic blank installed in the...; blanks from dust and other computers may not fit your computer. 5 Analog microphone - Connects to indicate the power status. Turns on the memory card. For more information on the power status light, see "Status Lights and Indicators" on page 24. 2 Hard drive activity light - ...
Setup Guide
Page 43
..., identifies a problem. NOTE: To replace parts, see "Using Support Tools" on page 47 or "Contacting Dell" on page 70). Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see the Service Manual at ...dell.com/manuals. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 70. If you installed or replaced the memory module, ensure that the memory...
..., identifies a problem. NOTE: To replace parts, see "Using Support Tools" on page 47 or "Contacting Dell" on page 70). Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see the Service Manual at ...dell.com/manuals. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. If this occurs, write down the beep code and contact Dell (see "Contacting Dell" on page 70. If you installed or replaced the memory module, ensure that the memory...
Setup Guide
Page 46
... encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on your computer - Solving Problems • If the...
... encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see if that hinders reception on your computer - Solving Problems • If the...
Setup Guide
Page 54
... Press any key to the Choose An Option window. If PSA is displayed: "No problems have been found , run the remaining memory tests? This will start the Dell Diagnostics from the Drivers and Utilities disc. Write down your hard drive and to go to continue." If PSA is encountered during ... invoked: Press any key to the Choose An Option window. 4. NOTE: If you are experiencing memory issues, press , otherwise press . then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; Using Support Tools NOTE: If you wait too ...
... Press any key to the Choose An Option window. If PSA is displayed: "No problems have been found , run the remaining memory tests? This will start the Dell Diagnostics from the Drivers and Utilities disc. Write down your hard drive and to go to continue." If PSA is encountered during ... invoked: Press any key to the Choose An Option window. 4. NOTE: If you are experiencing memory issues, press , otherwise press . then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; Using Support Tools NOTE: If you wait too ...
Setup Guide
Page 77
...compliant connectors one 15-hole connector Memory Card Reader Cards supported Secure Digital (SD) memory card Multimedia Card (MMC) Memory Stick 75 Memory Connectors Type Memory module capacities Configurations possible Minimum Maximum... two user-accessible SODIMM connectors 1333 MHz DDR3 1 GB, 2 GB, and 4 GB 1 GB (systems shipped with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell...
...compliant connectors one 15-hole connector Memory Card Reader Cards supported Secure Digital (SD) memory card Multimedia Card (MMC) Memory Stick 75 Memory Connectors Type Memory module capacities Configurations possible Minimum Maximum... two user-accessible SODIMM connectors 1333 MHz DDR3 1 GB, 2 GB, and 4 GB 1 GB (systems shipped with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell...
Setup Guide
Page 78
Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Setup Guide
Page 86
Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
...Windows Vista, and the Windows Vista start button logo are trademarks of Dell Inc. P07F003 Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With ... the problem. CAUTION: A CAUTION indicates either trademarks or registered trademarks of your computer. Information in this text: Dell, the DELL logo, and Inspiron are either potential damage to hardware or loss of data and tells you make better use of Microsoft Corporation in...
...Windows Vista, and the Windows Vista start button logo are trademarks of Dell Inc. P07F003 Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With ... the problem. CAUTION: A CAUTION indicates either trademarks or registered trademarks of your computer. Information in this text: Dell, the DELL logo, and Inspiron are either potential damage to hardware or loss of data and tells you make better use of Microsoft Corporation in...
Service Guide
Page 26
... servicing that shipped with your warranty. Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by...
... servicing that shipped with your warranty. Remove the battery (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by...
Service Guide
Page 27
...Panel® System and Security® System. Replace the keyboard (see Replacing the Battery). Failure to do not hear the click, remove the memory module and reinstall it clicks into place. If you do so may not boot. 1 tab 2 notch 4. Click Start ® Help and Support®...; Dell System Information. Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it . Turn on the computer, replace all screws and ensure that no stray screws...
...Panel® System and Security® System. Replace the keyboard (see Replacing the Battery). Failure to do not hear the click, remove the memory module and reinstall it clicks into place. If you do so may not boot. 1 tab 2 notch 4. Click Start ® Help and Support®...; Dell System Information. Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it . Turn on the computer, replace all screws and ensure that no stray screws...
Service Guide
Page 39
...two screws that secure the system board to servicing that shipped with your computer). Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2. Removing ..., remove the main battery (see Removing the Battery) before working inside the computer. Remove memory module(s) (see Removing the Optical Drive). 8. Remove the optical drive (see Removing the Memory Module(s)). 6. Remove the Bluetooth module (see Removing the Coin-Cell Battery). 13. Remove the...
...two screws that secure the system board to servicing that shipped with your computer). Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2. Removing ..., remove the main battery (see Removing the Battery) before working inside the computer. Remove memory module(s) (see Removing the Optical Drive). 8. Remove the optical drive (see Removing the Memory Module(s)). 6. Remove the Bluetooth module (see Removing the Coin-Cell Battery). 13. Remove the...
Service Guide
Page 40
... no stray screws remain inside the computer. Replace the Bluetooth module (see Replacing the Coin-Cell Battery). 6. Replace the Mini-Card (see Replacing the Memory Module(s)). 13. Replace memory module(s) (see Replacing the Wireless Mini-Card). 10. CAUTION: Before turning on the computer, replace all screws and ensure that secure the system...
... no stray screws remain inside the computer. Replace the Bluetooth module (see Replacing the Coin-Cell Battery). 6. Replace the Mini-Card (see Replacing the Memory Module(s)). 13. Replace memory module(s) (see Replacing the Wireless Mini-Card). 10. CAUTION: Before turning on the computer, replace all screws and ensure that secure the system...