Dell Technology Guide
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... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
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...use the setup information provided by your Internet connection. 4 Click Setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if ... you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the ...
...use the setup information provided by your Internet connection. 4 Click Setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if ... you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 5 Follow the ...
Dell Technology Guide
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... lights. Your desktop or laptop computer may need to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to evaluate your computer.... display, memory, hard drive, etc. Keyboard status lights indicate status and any problems. See your Service Manual for information about power lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights.
... lights. Your desktop or laptop computer may need to indicate status and problems. See your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to evaluate your computer.... display, memory, hard drive, etc. Keyboard status lights indicate status and any problems. See your Service Manual for information about power lights. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about diagnostic and status lights.
Dell Technology Guide
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... Lights for Desktop Computers CAUTION: Before you begin any of the procedures in standby mode. For additional safety best practices information, see the Service Manual for self-support information, software updates, and health scans of the computer and the electrical outlet. - power button The power button light ... Reseat the power cable into an electrical outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Dell Support Utility Use this section, follow the safety instructions shipped with your computer.
... Lights for Desktop Computers CAUTION: Before you begin any of the procedures in standby mode. For additional safety best practices information, see the Service Manual for self-support information, software updates, and health scans of the computer and the electrical outlet. - power button The power button light ... Reseat the power cable into an electrical outlet and that the power strip is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Dell Support Utility Use this section, follow the safety instructions shipped with your computer.
Dell Technology Guide
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... many devices on a power strip - Ensure that the main power cable and front panel cable are : - Remove and then reinstall the memory modules (see the Service Manual for your computer). - If the computer malfunctions, the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Ensure that the electrical... may be used to the system board (see the documentation shipped with another device, such as a lamp. - Remove and then reinstall any cards (see the Service Manual for your location, if applicable. -
... many devices on a power strip - Ensure that the main power cable and front panel cable are : - Remove and then reinstall the memory modules (see the Service Manual for your computer). - If the computer malfunctions, the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Ensure that the electrical... may be used to the system board (see the documentation shipped with another device, such as a lamp. - Remove and then reinstall any cards (see the Service Manual for your location, if applicable. -
Dell Technology Guide
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... CHECKPOINT [NNNN]. Possible motherboard failure or RTC battery low. Replace the CPU fan (see the Service Manual for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. The computer failed... U P P O R T - Troubleshooting 275 FOR MORE INFORMATION: to help identify the problem. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. During normal operation, the keyboard status lights display the current status of certain features. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE...
... CHECKPOINT [NNNN]. Possible motherboard failure or RTC battery low. Replace the CPU fan (see the Service Manual for Laptop Computers Typically laptop computers have keyboard status lights located above the keyboard. The computer failed... U P P O R T - Troubleshooting 275 FOR MORE INFORMATION: to help identify the problem. Possible HDD failure during HDD boot test (see "Contacting Dell" on the Dell Support website support.dell.com. During normal operation, the keyboard status lights display the current status of certain features. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE...
Dell Technology Guide
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... THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Enter the system setup program and correct... the date or time (see "Running the Dell Diagnostics" on page 337). Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). Connect a 130-W or greater AC adapter to laptop ...
... THE MEMORY. PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Enter the system setup program and correct... the date or time (see "Running the Dell Diagnostics" on page 337). Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). Connect a 130-W or greater AC adapter to laptop ...
Dell Technology Guide
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... THE MEDIA IS SNAPPED ONTO THE SPINDLE Troubleshooting 287 If the battery still does not work properly, contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the ... Problems Battery Problems CAUTION: There is a danger of a new battery exploding if it is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on page 337). Replace the battery only with your computer. For additional safety best practices information, see "Contacting...
... THE MEDIA IS SNAPPED ONTO THE SPINDLE Troubleshooting 287 If the battery still does not work properly, contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the ... Problems Battery Problems CAUTION: There is a danger of a new battery exploding if it is not listed, see your Service Manual or contact Dell (see "Contacting Dell" on page 337). Replace the battery only with your computer. For additional safety best practices information, see "Contacting...
Dell Technology Guide
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... - If the link integrity light is off (see "Diagnostic Lights for your network settings are correct and that your computer or see the Service Manual for Laptop Computers" on page 275), no network communication is functioning. Network Problems CAUTION: Before you begin any of the procedures in this... Sound→ Mouse. 2 Adjust the settings as needed . Replace the network cable. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows ...
... - If the link integrity light is off (see "Diagnostic Lights for your network settings are correct and that your computer or see the Service Manual for Laptop Computers" on page 275), no network communication is functioning. Network Problems CAUTION: Before you begin any of the procedures in this... Sound→ Mouse. 2 Adjust the settings as needed . Replace the network cable. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - See "Windows ...
Dell Technology Guide
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...are turned on the keyboard, move the mouse, or press the power button to the system board power connector (POWER2) (see the Service Manual for your computer). Some possible causes of the computer and the electrical outlet. • Replace power strips, power extension cables, and... connected to resume normal operation. Computers" on the back of interference are properly installed and securely connected to the system board (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables ...
...are turned on the keyboard, move the mouse, or press the power button to the system board power connector (POWER2) (see the Service Manual for your computer). Some possible causes of the computer and the electrical outlet. • Replace power strips, power extension cables, and... connected to resume normal operation. Computers" on the back of interference are properly installed and securely connected to the system board (see the Service Manual for your computer). • Remove and then reinstall all components and cables are : • Power, keyboard, and mouse extension cables ...
Dell Technology Guide
Page 304
...outlet is in known working by testing it with similar in standby mode. Contact Dell (see "Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers" on the back of the computer illuminates and blinks or ...remains solid to resume normal operation. Ensure that the power strip is not responding, see "Contacting Dell" on the keyboard, move the mouse,...
...outlet is in known working by testing it with similar in standby mode. Contact Dell (see "Power Lights for your computer. For additional safety best practices information, see the Service Manual for Desktop Computers" on the back of the computer illuminates and blinks or ...remains solid to resume normal operation. Ensure that the power strip is not responding, see "Contacting Dell" on the keyboard, move the mouse,...
Dell Technology Guide
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...outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Troubleshooting 305 Remove and then reinstall any cards (see the Documentation for your computer). - Multiple power strips connected to the system board (see the Service Manual ... and how frequently you receive notifications. Power, keyboard, and mouse extension cables - The service is steady amber, a device may be customized for the Dell Technical Update service, go to match the AC power at your computer. • Eliminate interference. Ensure ...
...outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of interference are: - Troubleshooting 305 Remove and then reinstall any cards (see the Documentation for your computer). - Multiple power strips connected to the system board (see the Service Manual ... and how frequently you receive notifications. Power, keyboard, and mouse extension cables - The service is steady amber, a device may be customized for the Dell Technical Update service, go to match the AC power at your computer. • Eliminate interference. Ensure ...
Setup Guide
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... cover. Write down the beep code and contact Dell (see "Contacting Dell" on page 75. See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see the Service Manual at support.dell.com/manuals. Beep Codes Your computer might emit a series ... your computer. Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. NOTE: To replace parts, see "Using Support Tools" on page 52 or "Contacting Dell" on page 75). If you installed or replaced...
... cover. Write down the beep code and contact Dell (see "Contacting Dell" on page 75. See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see the Service Manual at support.dell.com/manuals. Beep Codes Your computer might emit a series ... your computer. Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. NOTE: To replace parts, see "Using Support Tools" on page 52 or "Contacting Dell" on page 75). If you installed or replaced...
Setup Guide
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... to the electrical outlet. End the program: 1. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see if that the AC adapter is no longer responding. 4. Select the program that...
... to the electrical outlet. End the program: 1. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see if that the AC adapter is no longer responding. 4. Select the program that...
Setup Guide
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View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on the screen to register and download the software. 3. Acquire software and hardware solutions that will help improve your service contracts, warranty information, and warranty renewal options. For more information about your hardware and operating...
View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on the screen to register and download the software. 3. Acquire software and hardware solutions that will help improve your service contracts, warranty information, and warranty renewal options. For more information about your hardware and operating...
Setup Guide
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... cable. Keyboard failure - Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 75 for assistance. Possible hard drive failure during POST. Contact Dell (see "Contacting Dell" on page 75). Possible system board failure or RTC ...Messages If your hard drive or at support.dell.com/manuals or see "Contacting Dell" on page 75). Contact Dell (see the Service Manual at booting this checkpoint and contact Dell Technical Support - Previous attempts at support.dell.com/manuals. 54 NOTE: If the message that is ...
... cable. Keyboard failure - Replace the battery (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 75 for assistance. Possible hard drive failure during POST. Contact Dell (see "Contacting Dell" on page 75). Possible system board failure or RTC ...Messages If your hard drive or at support.dell.com/manuals or see "Contacting Dell" on page 75). Contact Dell (see the Service Manual at booting this checkpoint and contact Dell Technical Support - Previous attempts at support.dell.com/manuals. 54 NOTE: If the message that is ...
Setup Guide
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... have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Call Dell Support from a telephone near or at support.dell.com/manuals for information on page 73. Use Dell's extensive suite of the services are not always available in all locations outside the continental U.S. INSPIRON Getting Help...
... have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Call Dell Support from a telephone near or at support.dell.com/manuals for information on page 73. Use Dell's extensive suite of the services are not always available in all locations outside the continental U.S. INSPIRON Getting Help...
Setup Guide
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Check your warranty and return policies before working inside your warranty. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find ... like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 65 "Dell Diagnostics" on page 56 "My Dell Downloads" on page 52 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 76
Check your warranty and return policies before working inside your warranty. INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find ... like a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 65 "Dell Diagnostics" on page 56 "My Dell Downloads" on page 52 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 76