Dell Technology Guide
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...A01 Reproduction of your computer. under license; Other trademarks and trade names may be used in this document to refer to avoid the problem. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to either the entities claiming the marks and... of the information contained in this document is used in this text: Dell, the DELL logo, DellConnect, StrikeZone, Wi-Fi Catcher, ExpressCharge, and Dell TravelLite are trademarks of Dell Inc. is a trademark owned by Dell Inc. Intel and iAMT are either potential damage to hardware or loss of...
...A01 Reproduction of your computer. under license; Other trademarks and trade names may be used in this document to refer to avoid the problem. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to either the entities claiming the marks and... of the information contained in this document is used in this text: Dell, the DELL logo, DellConnect, StrikeZone, Wi-Fi Catcher, ExpressCharge, and Dell TravelLite are trademarks of Dell Inc. is a trademark owned by Dell Inc. Intel and iAMT are either potential damage to hardware or loss of...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your...
... Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Task options) to view your...
Dell Technology Guide
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... press and hold the taskbar. 2 Point to install the appropriate drivers manually. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... press and hold the taskbar. 2 Point to install the appropriate drivers manually. You then need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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... the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers... on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT: If you still have to perform different sets of a Device Problem" on page 79.
... the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys • Numeric keypad of numbers... on System Restore see "Using Microsoft® Windows® System Restore" on page 265 HINT: If you still have to perform different sets of a Device Problem" on page 79.
Dell Technology Guide
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...and Media 79 If an exclamation point is a program that existed before you installed the new driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the device for... click Properties. 4 Click the Drivers tab→ Roll Back Driver. Determining Whether a Device Driver is the Source of the Driver If a problem occurs on page 265) to return your computer after you install or update a driver, use System Restore (see if any device has an exclamation...
...and Media 79 If an exclamation point is a program that existed before you installed the new driver. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click the device for... click Properties. 4 Click the Drivers tab→ Roll Back Driver. Determining Whether a Device Driver is the Source of the Driver If a problem occurs on page 265) to return your computer after you install or update a driver, use System Restore (see if any device has an exclamation...
Dell Technology Guide
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... A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - See "Windows Hardware Troubleshooter" on page 337). Drives and Media 81 Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer. If the drive is defective. • Insert a ...software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE FOR ...
... A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - See "Windows Hardware Troubleshooter" on page 337). Drives and Media 81 Drive Problems CAUTION: Before you begin any of the driver→ OK→ Next. 9 Click Finish and restart your computer. If the drive is defective. • Insert a ...software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. FOR DRIVES WITH SPINDLES AND/OR TRAYS, ENSURE THAT THE MEDIA IS SNAPPED ONTO THE SPINDLE FOR ...
Dell Technology Guide
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...is normal and may prevent the operating system from starting. R U N THE DELL D I A G N O S T I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the... noise, which does not indicate a defect in all DVDs work in the drive or the media. See "Running the Dell Diagnostics" on . Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - See the ...
...is normal and may prevent the operating system from starting. R U N THE DELL D I A G N O S T I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is partially ejected. 3 Gently pull out the... noise, which does not indicate a defect in all DVDs work in the drive or the media. See "Running the Dell Diagnostics" on . Problems writing to room temperature before turning it stops. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N - See the ...
Dell Technology Guide
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
Dell Technology Guide
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In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. FOR MORE INFORMATION: To ...
In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. FOR MORE INFORMATION: To ...
Dell Technology Guide
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...of the display to identify which Windows mode you have shut down any error messages that starts your computer in Safe Mode, you troubleshoot the problem later. FOR MORE INFORMATION: To learn more about shutting down the message. Press and hold the power button for a laptop computer to ...• "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 143. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be lost. Only the basic files and drivers necessary to run Windows are using.
...of the display to identify which Windows mode you have shut down any error messages that starts your computer in Safe Mode, you troubleshoot the problem later. FOR MORE INFORMATION: To learn more about shutting down the message. Press and hold the power button for a laptop computer to ...• "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 143. See "Replacing a Battery" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be lost. Only the basic files and drivers necessary to run Windows are using.
Dell Technology Guide
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer.
Dell Technology Guide
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...Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. Do not allow water to clean the lens in the Dell™ safety information that come with the compressed-air product. Never touch the lens in the drive. Tools are available through your ...computer, wipe the computer, keyboard, and plastic portion of the monitor with a soft cloth dampened with water. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) FOR MORE INFORMATION...
...Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. Do not allow water to clean the lens in the Dell™ safety information that come with the compressed-air product. Never touch the lens in the drive. Tools are available through your ...computer, wipe the computer, keyboard, and plastic portion of the monitor with a soft cloth dampened with water. If you notice problems, such as an overview of your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) FOR MORE INFORMATION...
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... Ensure Security) change power-related settings so that your computer. Open Disk Cleanup - advanced security tool to manage and update system security for errors or problem areas. Adjust visual effects - Local Security Policy - provides access to system tools, such as Event Viewer and System Information. 2 Click System and Maintenance→ Performance...
... Ensure Security) change power-related settings so that your computer. Open Disk Cleanup - advanced security tool to manage and update system security for errors or problem areas. Adjust visual effects - Local Security Policy - provides access to system tools, such as Event Viewer and System Information. 2 Click System and Maintenance→ Performance...
Dell Technology Guide
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...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see "System Setup" on accessing System Setup, see nvidia.com/object/...characteristics. monitors your system performance to accept an End User License Agreement. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel. Performance - NVIDIA Performance The NVIDIA Performance ...
...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more about ESA, see "System Setup" on accessing System Setup, see nvidia.com/object/...characteristics. monitors your system performance to accept an End User License Agreement. Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of the NVIDIA Control Panel. Performance - NVIDIA Performance The NVIDIA Performance ...