User's Guide
Page 4
... step-by-step instructions for using your printer from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer Online User's Guide Printer Driver Help Provides you can get help screen...printer and this requires that you with your printer in other languages from the printer properties dialog box. Quick Install Guide Provides information on the printer software CD. FINDING MORE INFORMATION You can find information for setting up and using your printer's full features, and contains information for maintaining your printer, troubleshooting...
... step-by-step instructions for using your printer from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer Online User's Guide Printer Driver Help Provides you can get help screen...printer and this requires that you with your printer in other languages from the printer properties dialog box. Quick Install Guide Provides information on the printer software CD. FINDING MORE INFORMATION You can find information for setting up and using your printer's full features, and contains information for maintaining your printer, troubleshooting...
User's Guide
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contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
User's Guide
Page 24
... down. 2. Press the release button, completely open the front cover. 3. This chapter includes: • Printing reports • Cleaning your printer • Maintaining the cartridge • Replacing the toner cartridge • Replacing the Imaging Unit • Replacing the waste toner container •...view the current settings, to help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to remove the cartridge from the printer's control panel. You can discolor or distort the cabinet. • If your printer and the toner cartridge. This ...
... down. 2. Press the release button, completely open the front cover. 3. This chapter includes: • Printing reports • Cleaning your printer • Maintaining the cartridge • Replacing the toner cartridge • Replacing the Imaging Unit • Replacing the waste toner container •...view the current settings, to help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to remove the cartridge from the printer's control panel. You can discolor or distort the cabinet. • If your printer and the toner cartridge. This ...
User's Guide
Page 31
... if there is any resistance removing the paper, stop pulling and go to the next step. Troubleshooting | 31 To resume printing after clearing paper jams, you encounter an error. Pull the tray out of the printer and remove the jammed paper. 2. If the paper tears, ensure that all of the paper fragments...
... if there is any resistance removing the paper, stop pulling and go to the next step. Troubleshooting | 31 To resume printing after clearing paper jams, you encounter an error. Pull the tray out of the printer and remove the jammed paper. 2. If the paper tears, ensure that all of the paper fragments...
User's Guide
Page 32
The fuser's operating temperature is securely closed. 5. 4. Close the top cover. Take care when removing paper from the printer. 32 | Troubleshooting Push the fuser levers upwards. 7. Ensure that it is 180 °C (356 °F). Push the fuser levers downwards. 6. Open and then close automatically. 9. The inner ... the inner cover. Open the top cover and inner cover. 1 fuser lever 8. Holding the inner cover open, carefully take the jammed paper out of the printer. It is hot and could cause burns!
The fuser's operating temperature is securely closed. 5. 4. Close the top cover. Take care when removing paper from the printer. 32 | Troubleshooting Push the fuser levers upwards. 7. Ensure that it is 180 °C (356 °F). Push the fuser levers downwards. 6. Open and then close automatically. 9. The inner ... the inner cover. Open the top cover and inner cover. 1 fuser lever 8. Holding the inner cover open, carefully take the jammed paper out of the printer. It is hot and could cause burns!
User's Guide
Page 33
...print media at a time in the tray. Troubleshooting | 33 The paper keeps jamming. • There is not selected as the default printer. the envelopes. Check the power switch and the power source. Check the Windows printer setting to ensure that the print job is not...jams" on page 31. You can hold up to the printer properties and click the paper tab. The printer may be debris inside the into the printer. Paper feeding CONDITION SUGGESTED SOLUTIONS Paper is malfunctioning. Select Dell 1230c as a billing paper. The connection cable between the computer and...
...print media at a time in the tray. Troubleshooting | 33 The paper keeps jamming. • There is not selected as the default printer. the envelopes. Check the power switch and the power source. Check the Windows printer setting to ensure that the print job is not...jams" on page 31. You can hold up to the printer properties and click the paper tab. The printer may be debris inside the into the printer. Paper feeding CONDITION SUGGESTED SOLUTIONS Paper is malfunctioning. Select Dell 1230c as a billing paper. The connection cable between the computer and...
User's Guide
Page 34
.... See "Redistributing toner" on Print As Image from the Acrobat printing options. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Turn on page 26. Images are missing. If you use . See the table...software application, the resolution will be able to temporarily extend the toner cartridge life. Turn the printer off and then back on page 27. After printing about 100 color pages, there will take longer to ensure that the toner cartridge needs cleaning. • ...
.... See "Redistributing toner" on Print As Image from the Acrobat printing options. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Turn on page 26. Images are missing. If you use . See the table...software application, the resolution will be able to temporarily extend the toner cartridge life. Turn the printer off and then back on page 27. After printing about 100 color pages, there will take longer to ensure that the toner cartridge needs cleaning. • ...
User's Guide
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...page. • The paper may be dirty. Remove the imaging unit and install a new one . CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the printer. See "Replacing the toner cartridge" on the page: • The imaging unit has probably been scratched.... sheet several times and if the problem still occurs call the contact a service representative. See "Selecting print media" on the reverse side. Troubleshooting | 35 Try reprinting the job. • The moisture content of paper until necessary so that the paper does not absorb too much moisture...
...page. • The paper may be dirty. Remove the imaging unit and install a new one . CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of the printer. See "Replacing the toner cartridge" on the page: • The imaging unit has probably been scratched.... sheet several times and if the problem still occurs call the contact a service representative. See "Selecting print media" on the reverse side. Troubleshooting | 35 Try reprinting the job. • The moisture content of paper until necessary so that the paper does not absorb too much moisture...
User's Guide
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... page 17. • Ensure that the paper or other material is loaded correctly and the guides are dirty • Check for details. 36 | Troubleshooting See "Cleaning the inside " on page 24. Remove the toner cartridge and install a new one . Contact a service representative. See "Cleaning the ...that the paper is curled or paper does not feed into the printer: • Turn over the stack of transparencies, some character voids are normal. • You may be defective and need replacing. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may...
... page 17. • Ensure that the paper or other material is loaded correctly and the guides are dirty • Check for details. 36 | Troubleshooting See "Cleaning the inside " on page 24. Remove the toner cartridge and install a new one . Contact a service representative. See "Cleaning the ...that the paper is curled or paper does not feed into the printer: • Turn over the stack of transparencies, some character voids are normal. • You may be defective and need replacing. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may...
User's Guide
Page 37
... between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this option through Printer Settings Utility or Printer tab in Mac OS 10.3.2. or higher. Some letters are missing. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in... Ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Reinstall the printer driver. Troubleshooting | 37 Some parts of 1,000 m (3,281 ft) or above. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation...
... between the PDF file and the Acrobat products: Printing the PDF file as an image may solve this option through Printer Settings Utility or Printer tab in Mac OS 10.3.2. or higher. Some letters are missing. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in... Ready mode or after printing has been completed, check the connection and/or whether an error has occurred. Reinstall the printer driver. Troubleshooting | 37 Some parts of 1,000 m (3,281 ft) or above. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation...