User's Guide
Page 4
... the Manual folder on the printer software CD. To access a printer driver help , support, printer drivers, manuals, and order information from the printer properties dialog box. Note You can get help screen, click Help from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer Online User's Guide Printer Driver Help Provides you can...
... the Manual folder on the printer software CD. To access a printer driver help , support, printer drivers, manuals, and order information from the printer properties dialog box. Note You can get help screen, click Help from the Dell website www.dell.com and support.dell.com. 4 | Features of your new laser printer Online User's Guide Printer Driver Help Provides you can...
User's Guide
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contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
contents TROUBLESHOOTING 31 Tips for avoiding paper jams 31 31 Clearing paper jams 33 Solving other problems 33 Paper feeding 33 33 Printing problems 34 Printing quality problems 37 Common Windows problems 37 Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES 38 Supplies 38 38 How to purchase SPECIFICATIONS 39 General specifications 39 40 Printer specifications GLOSSARY 41 INDEX 45 Contents | 9
User's Guide
Page 24
...help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to cool down. 2. You can dampen the cloth slightly with cleaning materials containing large amounts of the printer with water to use a vacuum cleaner, toner blown into the printer. Cleaning the inside the printer. ...Cleaning the outside Clean the cabinet of alcohol, solvent, or other strong substances can discolor or distort the cabinet. • If your printer or its handle. 24 | Maintenance Stop button on the toner cartridge and pull to let any water drip onto or into the air ...
...help troubleshoot problems. In Ready mode, press and hold the control panel for the printer to cool down. 2. You can dampen the cloth slightly with cleaning materials containing large amounts of the printer with water to use a vacuum cleaner, toner blown into the printer. Cleaning the inside the printer. ...Cleaning the outside Clean the cabinet of alcohol, solvent, or other strong substances can discolor or distort the cabinet. • If your printer or its handle. 24 | Maintenance Stop button on the toner cartridge and pull to let any water drip onto or into the air ...
User's Guide
Page 31
... jammed in the direction as shown below the paper capacity mark on page 22.) • Ensure that the paper level is below . Troubleshooting | 31 Ensure that the recommended side of the paper in the following sections to clear the jam. CLEARING PAPER JAMS To avoid tearing ...print media. (See "Setting the paper size and type" on the inside of the tray. • Do not remove paper from the printer. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR AVOIDING PAPER JAMS By ...
... jammed in the direction as shown below the paper capacity mark on page 22.) • Ensure that the paper level is below . Troubleshooting | 31 Ensure that the recommended side of the paper in the following sections to clear the jam. CLEARING PAPER JAMS To avoid tearing ...print media. (See "Setting the paper size and type" on the inside of the tray. • Do not remove paper from the printer. troubleshooting This chapter gives helpful information for avoiding paper jams • Clearing paper jams • Solving other problems TIPS FOR AVOIDING PAPER JAMS By ...
User's Guide
Page 32
... the fuser levers upwards. 7. Open the top cover and inner cover. 1 fuser lever 8. Push the fuser levers downwards. 6. Take care when removing paper from the printer. 32 | Troubleshooting Ensure that it is 180 °C (356 °F). The fuser's operating temperature is securely closed. 5. Open and then close automatically. 9. Holding the inner cover...
... the fuser levers upwards. 7. Open the top cover and inner cover. 1 fuser lever 8. Push the fuser levers downwards. 6. Take care when removing paper from the printer. 32 | Troubleshooting Ensure that it is 180 °C (356 °F). The fuser's operating temperature is securely closed. 5. Open and then close automatically. 9. Holding the inner cover...
User's Guide
Page 33
...that the printer is sent to another computer that you are using a different printer cable. If the computer has more than one . Paper size and paper size setting do not feed. • Different types of fail to stick together. Troubleshooting | 33...be configured incorrectly. receiving power. Select Dell 1230c as a billing paper. See "Changing the size of paper. The port setting is not installed. The printer is jammed during printing. Paper feeding CONDITION SUGGESTED SOLUTIONS Paper is malfunctioning. printer. • Paper has not been ...
...that the printer is sent to another computer that you are using a different printer cable. If the computer has more than one . Paper size and paper size setting do not feed. • Different types of fail to stick together. Troubleshooting | 33...be configured incorrectly. receiving power. Select Dell 1230c as a billing paper. See "Changing the size of paper. The port setting is not installed. The printer is jammed during printing. Paper feeding CONDITION SUGGESTED SOLUTIONS Paper is malfunctioning. printer. • Paper has not been ...
User's Guide
Page 34
...blank pages. The software application is extremely slow. Redistribute the toner, if necessary. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Some parts of the photo is selected. Clean the LSU by opening and closing ... source selection is not a problem. Half the page is too low. After printing about 100 color pages, there will be no more smell. printer driver help screen. Turn the printer off and then back on Print As Image from another computer and try a print job that ...
...blank pages. The software application is extremely slow. Redistribute the toner, if necessary. Contact a service representative. 34 | Troubleshooting CONDITION POSSIBLE CAUSE SUGGESTED SOLUTIONS The printer does not print PDF file correctly. Some parts of the photo is selected. Clean the LSU by opening and closing ... source selection is not a problem. Half the page is too low. After printing about 100 color pages, there will be no more smell. printer driver help screen. Turn the printer off and then back on Print As Image from another computer and try a print job that ...
User's Guide
Page 35
...LSU part inside " on the page: • The paper is bad. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of paper may need cleaning... • A single sheet of background shading becomes unacceptable: • Change to Thick Paper. Troubleshooting | 35 CONDITION Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc SUGGESTED SOLUTIONS • The paper may... lines If black vertical streaks appear on the reverse side. See "Cleaning the inside the printer may need cleaning. White spots appear on page 24. Contact a service representative. •...
...LSU part inside " on the page: • The paper is bad. CONDITION Color or Black background Toner smear SUGGESTED SOLUTIONS If the amount of paper may need cleaning... • A single sheet of background shading becomes unacceptable: • Change to Thick Paper. Troubleshooting | 35 CONDITION Toner specks AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc SUGGESTED SOLUTIONS • The paper may... lines If black vertical streaks appear on the reverse side. See "Cleaning the inside the printer may need cleaning. White spots appear on page 24. Contact a service representative. •...
User's Guide
Page 36
...the stack of printouts are white areas within parts of transparency. Both high temperature and humidity can cause paper curl. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may require repair. Contact a service representative. Back of paper in...be defective and need replacing. Character voids are dirty • Check for details. 36 | Troubleshooting See "Selecting print media" on page 27. • If the problem persists, the printer may not be installed improperly. If the printed paper is loaded correctly and the guides are...
...the stack of printouts are white areas within parts of transparency. Both high temperature and humidity can cause paper curl. CONDITION Solid Color or Black pages A SUGGESTED SOLUTIONS • The toner cartridge may require repair. Contact a service representative. Back of paper in...be defective and need replacing. Character voids are dirty • Check for details. 36 | Troubleshooting See "Selecting print media" on page 27. • If the problem persists, the printer may not be installed improperly. If the printed paper is loaded correctly and the guides are...
User's Guide
Page 37
... altitude may affect the print quality such as an image may appear during the Cover page printing. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in printer driver's properties. Exit all other applications, reboot Windows and try printing again. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. These messages... parts of 1,000 m (3,281 ft) or above. Update your computer for further information on a next few sheets or loose toner, light print, or contamination occurs. Troubleshooting | 37
... altitude may affect the print quality such as an image may appear during the Cover page printing. Common Windows problems CONDITION SUGGESTED SOLUTIONS "File in printer driver's properties. Exit all other applications, reboot Windows and try printing again. "General Protection Fault", "Exception OE", "Spool32", or "Illegal Operation" messages appear. These messages... parts of 1,000 m (3,281 ft) or above. Update your computer for further information on a next few sheets or loose toner, light print, or contamination occurs. Troubleshooting | 37