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...Operations Troubleshooting Removal Sequence Parts Catalog MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Notice section of this Guide. For help on navigating in this guide, refer to serve the needs of this MSG, contact Compaq. This MSG is ...notes, see symbol conventions, or to repair Compaq products. This online guide is updated online as needed. To locate your Regional Support Center or IM Help Center. For copyright and trademark information, refer to the Maintenance and Service Guide (MSG) for Compaq Presario 1700XL Series Portable Notebooks.
...Operations Troubleshooting Removal Sequence Parts Catalog MSG Index Welcome to the Maintenance & Service Guide (MSG) Welcome to the Notice section of this Guide. For help on navigating in this guide, refer to serve the needs of this MSG, contact Compaq. This MSG is ...notes, see symbol conventions, or to repair Compaq products. This online guide is updated online as needed. To locate your Regional Support Center or IM Help Center. For copyright and trademark information, refer to the Maintenance and Service Guide (MSG) for Compaq Presario 1700XL Series Portable Notebooks.
Presario NA1700XL Series Maintenance and Service Guide
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No part of this guide is furnished under a license agreement or nondisclosure agreement. Compaq, Presario 1700 Series Registered U. Maintenance and Service Guide Compaq Presario 1700 Series Notebook Computer First Edition (June 2000) Compaq Computer Corporation Patent and Trademark Office. Windows 98 and Windows 2000 are registered trademarks of the agreement. All rights reserved. Product names mentioned herein may ...
No part of this guide is furnished under a license agreement or nondisclosure agreement. Compaq, Presario 1700 Series Registered U. Maintenance and Service Guide Compaq Presario 1700 Series Notebook Computer First Edition (June 2000) Compaq Computer Corporation Patent and Trademark Office. Windows 98 and Windows 2000 are registered trademarks of the agreement. All rights reserved. Product names mentioned herein may ...
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... equipment. All troubleshooting and repair procedures are detailed to any warranty. Serial Number When requesting information or ordering spare parts, you should not attempt to make changes to the Compaq Presario 1700 Series Notebooks without notice. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368...
... equipment. All troubleshooting and repair procedures are detailed to any warranty. Serial Number When requesting information or ordering spare parts, you should not attempt to make changes to the Compaq Presario 1700 Series Notebooks without notice. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368...
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... when installing or replacing components. Indicators Power light is off , screen is blank. *The Notebook will not automatically enter Standby or Hibernation mode if using AC power. **Important: The Manual ... point to Shut Down and click Standby. Follow the instructions for each mode. Press Power ª button once. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364,...if using the Start button on the Windows taskbar. Press any parts. Press Power ª button once. Power light is off , screen is shut down the ...
... when installing or replacing components. Indicators Power light is off , screen is blank. *The Notebook will not automatically enter Standby or Hibernation mode if using AC power. **Important: The Manual ... point to Shut Down and click Standby. Follow the instructions for each mode. Press Power ª button once. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364,...if using the Start button on the Windows taskbar. Press any parts. Press Power ª button once. Power light is off , screen is shut down the ...
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...Compaq Diagnostics Compaq Diagnostics is version 10.11 or later. The Diagnostics menu includes the following utilities: • Computer Checkup (TEST) • View System Information (INSPECT) • Diagnostic Error Codes • Troubleshooting without Diagnostics • Before Replacing Parts... If you have installed or connected devices. Run Computer Checkup (TEST). 2. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, ...Compaq Diagnostics from a diskette, ensure that the diagnostic program is installed on the hard drive of the Notebook.
...Compaq Diagnostics Compaq Diagnostics is version 10.11 or later. The Diagnostics menu includes the following utilities: • Computer Checkup (TEST) • View System Information (INSPECT) • Diagnostic Error Codes • Troubleshooting without Diagnostics • Before Replacing Parts... If you have installed or connected devices. Run Computer Checkup (TEST). 2. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, ...Compaq Diagnostics from a diskette, ensure that the diagnostic program is installed on the hard drive of the Notebook.
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... that cables are connected properly to the suspected defective parts. • Run Computer Setup after connecting external devices. • Verify that all required device drivers are installed. • Verify that all required changes have been ... or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad Since symptoms can appear to be similar, carefully match the symptoms of common messages that may be displayed on the screen. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360...
... that cables are connected properly to the suspected defective parts. • Run Computer Setup after connecting external devices. • Verify that all required device drivers are installed. • Verify that all required changes have been ... or DVD Drive Diskette Drive Display Hard Drive Hardware Installation Memory PC Card Power Printer TouchPad Keyboard/Numeric Keypad Since symptoms can appear to be similar, carefully match the symptoms of common messages that may be displayed on the screen. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360...
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...Solving Hard Drive Problems Probable Cause Solution(s) System entered Hibernation due to its exact state before Hibernation. Turn off the Notebook, turn on the external device, then turn on . Solving Hardware Installation Problems Some common causes and solutions for hard ...Probable Cause Solution(s) A new device is not seated properly. Device is not recognized as part of errors or failures. Problem Reading hard drive takes an unusually long time after restarting the Notebook. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361...
...Solving Hard Drive Problems Probable Cause Solution(s) System entered Hibernation due to its exact state before Hibernation. Turn off the Notebook, turn on the external device, then turn on . Solving Hardware Installation Problems Some common causes and solutions for hard ...Probable Cause Solution(s) A new device is not seated properly. Device is not recognized as part of errors or failures. Problem Reading hard drive takes an unusually long time after restarting the Notebook. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361...
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Serial Number Location Report the unit's serial number to Compaq when requesting information or ordering spare parts. The serial number is located underneath the Notebook as shown below. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removal Sequence This section explains the removal and replacement procedures for the 1700XL unit.
Serial Number Location Report the unit's serial number to Compaq when requesting information or ordering spare parts. The serial number is located underneath the Notebook as shown below. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Removal Sequence This section explains the removal and replacement procedures for the 1700XL unit.
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... can damage the unit. Compaq strongly recommends that all screws removed during the assembly and disassembly of the considerations to consider during disassembly be kept with the part that was removed, then returned to prevent damage. Important: As each subassembly is used in the Notebook are some of the Notebook. Presario 1700 Series Models: XL260, XL261...
... can damage the unit. Compaq strongly recommends that all screws removed during the assembly and disassembly of the considerations to consider during disassembly be kept with the part that was removed, then returned to prevent damage. Important: As each subassembly is used in the Notebook are some of the Notebook. Presario 1700 Series Models: XL260, XL261...
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, ...proper placement for each cable: • ZIF Connectors • Speaker Assembly Cable Connectors and Plastic Parts Plastic parts can cause severe damage to the unit. Improper cable placement can be damaged by the connector whenever...placed in the maintenance instructions. When handling the plastic parts, use of excessive force during disassembly and reassembly. Apply only the tension required to the cable or the Notebook: • Always handle cables by their connectors....
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, ...proper placement for each cable: • ZIF Connectors • Speaker Assembly Cable Connectors and Plastic Parts Plastic parts can cause severe damage to the unit. Improper cable placement can be damaged by the connector whenever...placed in the maintenance instructions. When handling the plastic parts, use of excessive force during disassembly and reassembly. Apply only the tension required to the cable or the Notebook: • Always handle cables by their connectors....
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...easy. Place only the battery pack for Disassembly Before beginning Removal & Replacement Procedures, complete the following steps: 1. No field-serviceable parts are not interchangeable. Remove the QuikDock (pg 8). 3. Do not open a battery pack; Important: The battery pack should be ...XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Preparing the Notebook for the Compaq Presario 1700 Series Portable Notebook into the bay if insertion is difficult. ÄCAUTION: Do not crush, puncture, or incinerate the battery pack. During disassembly,...
...easy. Place only the battery pack for Disassembly Before beginning Removal & Replacement Procedures, complete the following steps: 1. No field-serviceable parts are not interchangeable. Remove the QuikDock (pg 8). 3. Do not open a battery pack; Important: The battery pack should be ...XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Preparing the Notebook for the Compaq Presario 1700 Series Portable Notebook into the bay if insertion is difficult. ÄCAUTION: Do not crush, puncture, or incinerate the battery pack. During disassembly,...
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...and exposes potentially harmful battery components. Do not open a battery pack; To prevent damage, do not allow metal objects to touch the battery contacts. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368,...following steps: 1. No field-serviceable parts are located inside the battery pack. Pull the battery pack out. Do not force the battery pack into the battery compartment. Place only the battery pack for the Compaq Presario 1700 Series Portable Notebook into the bay if insertion does ...
...and exposes potentially harmful battery components. Do not open a battery pack; To prevent damage, do not allow metal objects to touch the battery contacts. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368,...following steps: 1. No field-serviceable parts are located inside the battery pack. Pull the battery pack out. Do not force the battery pack into the battery compartment. Place only the battery pack for the Compaq Presario 1700 Series Portable Notebook into the bay if insertion does ...
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..., XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Parts Catalog This section provides illustrations of the spare parts for Compaq Presario 1700XL Series Notebooks, and identifies the spare part ordering number and availability status of the spare parts provided with the Compaq Presario 1700XL Series Notebooks. Illustrated Parts The following illustrations are typical of each item.
..., XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Parts Catalog This section provides illustrations of the spare parts for Compaq Presario 1700XL Series Notebooks, and identifies the spare part ordering number and availability status of the spare parts provided with the Compaq Presario 1700XL Series Notebooks. Illustrated Parts The following illustrations are typical of each item.
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Boards Spare Part Items 1 Modem or Modem/NIC Combo 2 Memory 3 Processor 4 IO Connector Board 5 System Board w/o Memory 6 RTC Battery To order parts, refer to Part Numbers & Availability later in this chapter.
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Boards Spare Part Items 1 Modem or Modem/NIC Combo 2 Memory 3 Processor 4 IO Connector Board 5 System Board w/o Memory 6 RTC Battery To order parts, refer to Part Numbers & Availability later in this chapter.
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Display Panel Assembly Spare Part Item 12.1 Display Panel Assembly 13.3 Display Panel Assembly 14.1 Display Panel Assembly (shown) To order parts, refer to Part Numbers & Availability later in this chapter.
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Display Panel Assembly Spare Part Item 12.1 Display Panel Assembly 13.3 Display Panel Assembly 14.1 Display Panel Assembly (shown) To order parts, refer to Part Numbers & Availability later in this chapter.
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Mass Storage Devices Spare Part Items 1 Hard Drive (6.0 - 32.0 GB) 2 Diskette Drive (1.44 MB) 3 DVD (6X or 8X) 4 CD-ROM Drive (24X) (not shown) 5 CD-RW Drive (8X/4X/24X) (not shown) 6 LS-120 Drive (not shown) To order parts, refer to Part Numbers & Availability later in this chapter.
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Mass Storage Devices Spare Part Items 1 Hard Drive (6.0 - 32.0 GB) 2 Diskette Drive (1.44 MB) 3 DVD (6X or 8X) 4 CD-ROM Drive (24X) (not shown) 5 CD-RW Drive (8X/4X/24X) (not shown) 6 LS-120 Drive (not shown) To order parts, refer to Part Numbers & Availability later in this chapter.
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Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware Spare Part Items 1 Power Adapter 2 Port Replicator To order parts, refer to Part Numbers & Availability later in this chapter.
Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Miscellaneous Hardware Spare Part Items 1 Power Adapter 2 Port Replicator To order parts, refer to Part Numbers & Availability later in this chapter.
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FPC Guide on Left Side Hinge q Heatspreader w Base e Door I/O Port Rubber (not shown) r Keyboard Retainer Cover (not shown) ? Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371,... Part Items 1 Right Hinge 2 HDD Guide 3 Left Hinge 4 Modem Cable 5 SODIMM Door 6 Modem Cable w/Ferrite 7 Hinge Covers 8 Battery Cover 9 RJ45 Internal Modem Cable - Screw Kit, Misc. (not shown) @ Rubber Foot (not shown) A Fan/Heatsink (not shown) B Blank Bay Case (not shown) To order parts, refer to Part...
FPC Guide on Left Side Hinge q Heatspreader w Base e Door I/O Port Rubber (not shown) r Keyboard Retainer Cover (not shown) ? Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371,... Part Items 1 Right Hinge 2 HDD Guide 3 Left Hinge 4 Modem Cable 5 SODIMM Door 6 Modem Cable w/Ferrite 7 Hinge Covers 8 Battery Cover 9 RJ45 Internal Modem Cable - Screw Kit, Misc. (not shown) @ Rubber Foot (not shown) A Fan/Heatsink (not shown) B Blank Bay Case (not shown) To order parts, refer to Part...
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...001 Display: 13.3 in this chapter. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Part Numbers & Availability This section is a ... list of each item. Build-to-Order Models XL260 Model Build-to -Order Items Part No. It provides the part number, applicable model(s), and the availability of the parts associated with the 1700XL Series Notebooks. Processor: Pentium III 500 MHz (256) Pentium III 650 MHz (256) System ...
...001 Display: 13.3 in this chapter. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370, XL371, XL372, XL373, XL374, XL375, XL376, XL377, and XL378 Part Numbers & Availability This section is a ... list of each item. Build-to-Order Models XL260 Model Build-to -Order Items Part No. It provides the part number, applicable model(s), and the availability of the parts associated with the 1700XL Series Notebooks. Processor: Pentium III 500 MHz (256) Pentium III 650 MHz (256) System ...
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...-001 198701-001 198706-001 Battery: 3.2 Ahr Li-ion 191169-001 Battery: 3.2 Ahr Li-ion 191169-001 To find additional parts available for these models, refer to -Order Items Part No. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370...
...-001 198701-001 198706-001 Battery: 3.2 Ahr Li-ion 191169-001 Battery: 3.2 Ahr Li-ion 191169-001 To find additional parts available for these models, refer to -Order Items Part No. Presario 1700 Series Models: XL260, XL261, XL262, XL264, XL265, XL266, XL274, XL275, XL360, XL361, XL362, XL363, XL364, XL365, XL366, XL367, XL368, XL369, XL370...