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The Cisco WAAS software document set includes the following hardware-related documents: • Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series • Installing the Cisco WAE Inline Network Adapter OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide xiii Before you work on any equipment, be aware of each warning to locate...
The Cisco WAAS software document set includes the following hardware-related documents: • Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series • Installing the Cisco WAE Inline Network Adapter OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide xiii Before you work on any equipment, be aware of each warning to locate...
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.... • The WAE-674 appliance supports WAAS software version 4.0.15.6 or later and ACNS software version 5.5.9 or later. Hardware Features This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAE-7371, WAE-7341, and WAE-674. Supported Products Chapter 1 Introducing the Cisco Wide Area Application Engine Supported Products The Wide Area Application Engine (WAE) 7371, 7341, and 674 appliances support...
.... • The WAE-674 appliance supports WAAS software version 4.0.15.6 or later and ACNS software version 5.5.9 or later. Hardware Features This section illustrates and describes the front and back panel controls, ports, and LED indicators on the WAE-7371, WAE-7341, and WAE-674. Supported Products Chapter 1 Introducing the Cisco Wide Area Application Engine Supported Products The Wide Area Application Engine (WAE) 7371, 7341, and 674 appliances support...
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...network and provide full-duplex (FDX) capability, which is not supported by the WAAS software. Use caution when connecting cables. If the Ethernet ports in the server ... user intervention. Two of data on the network. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 1-7 Some LAN and WAN ports both use RJ...5 or higher cabling. The WAE has three Ethernet connectors. Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Location of Ports and Connectors The WAE appliance supports two Ethernet connectors ...
...network and provide full-duplex (FDX) capability, which is not supported by the WAAS software. Use caution when connecting cables. If the Ethernet ports in the server ... user intervention. Two of data on the network. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 1-7 Some LAN and WAN ports both use RJ...5 or higher cabling. The WAE has three Ethernet connectors. Chapter 1 Introducing the Cisco Wide Area Application Engine Hardware Features Location of Ports and Connectors The WAE appliance supports two Ethernet connectors ...
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Verify that the disk drive diskxx is printed on the bezel. The RAID logical drive is in the Critical state at the WAAS CLI on the WAE. Move the handle (see Figure 4-9) on page 2-4. Note All hard disk drives being used in the RAID-5 disk array. Note The SCSI... on page 2-1 and the "Safety Guidelines" section on the drive to the open position (perpendicular to each bay. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 4-13 Enter the disk disk-name diskxx replace command in EXEC mode at this point. You can replace one disk ...
Verify that the disk drive diskxx is printed on the bezel. The RAID logical drive is in the Critical state at the WAAS CLI on the WAE. Move the handle (see Figure 4-9) on page 2-4. Note All hard disk drives being used in the RAID-5 disk array. Note The SCSI... on page 2-1 and the "Safety Guidelines" section on the drive to the open position (perpendicular to each bay. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 4-13 Enter the disk disk-name diskxx replace command in EXEC mode at this point. You can replace one disk ...
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...present inside any OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 4-15 Warning Never remove the cover on disk removal and replacement procedures, see the Cisco Wide Area Application Services Configuration Guide, Chapter 15, "Maintaining Your WAAS System." The physical drive state ...835 W, the device might not start or might not function correctly. Chapter 4 Installing Hardware Options for the WAE-7371, WAE-7341, and WAE-674 Replacing a Power Supply Step 10 Wait until the rebuild operation is complete by using the show disk details command...
...present inside any OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 4-15 Warning Never remove the cover on disk removal and replacement procedures, see the Cisco Wide Area Application Services Configuration Guide, Chapter 15, "Maintaining Your WAAS System." The physical drive state ...835 W, the device might not start or might not function correctly. Chapter 4 Installing Hardware Options for the WAE-7371, WAE-7341, and WAE-674 Replacing a Power Supply Step 10 Wait until the rebuild operation is complete by using the show disk details command...
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.... The group number is the LAN or WAN designator. Mechanical bypass mode prevents the Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 5-2 OL-15012-02 When you configure the WAE appliance for your appliance. InlineGroup interfaces are to control which VLANs. The last attribute ...in slot 1 only.) The group number is bridged between the LAN and WAN ports of each adapter has 2 group pairs). The WAAS software defines two new interface types: A group interface that represents an inline pair grouping and a port interface that allows you must...
.... The group number is the LAN or WAN designator. Mechanical bypass mode prevents the Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 5-2 OL-15012-02 When you configure the WAE appliance for your appliance. InlineGroup interfaces are to control which VLANs. The last attribute ...in slot 1 only.) The group number is bridged between the LAN and WAN ports of each adapter has 2 group pairs). The WAAS software defines two new interface types: A group interface that represents an inline pair grouping and a port interface that allows you must...
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... in the device ROM. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-1 6 C H A P T E R Troubleshooting the System Hardware This chapter provides basic troubleshooting information to determine whether a problem originates with your customer service representative. For further assistance, contact your Wide Area Application Engine (WAE). This chapter contains the following sections: •... information in this chapter to help you identify some common problems that are supported by the BIOS for Linux and WAAS software troubleshooting.
... in the device ROM. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-1 6 C H A P T E R Troubleshooting the System Hardware This chapter provides basic troubleshooting information to determine whether a problem originates with your customer service representative. For further assistance, contact your Wide Area Application Engine (WAE). This chapter contains the following sections: •... information in this chapter to help you identify some common problems that are supported by the BIOS for Linux and WAAS software troubleshooting.
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...available through the console connection as spare hardware options can run all the diagnostics and tests that are not supported by the WAAS software are invalid. Identifying System Problems Chapter 6 Troubleshooting the System Hardware When console redirection is enabled, all the tests ...include the Inline Network adapter, hard disk drives, and power supplies. Note Read the "Working Inside the WAE with a few exceptions. Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-2 OL-15012-02 Check the system error LED on the terminal or display device to...
...available through the console connection as spare hardware options can run all the diagnostics and tests that are not supported by the WAAS software are invalid. Identifying System Problems Chapter 6 Troubleshooting the System Hardware When console redirection is enabled, all the tests ...include the Inline Network adapter, hard disk drives, and power supplies. Note Read the "Working Inside the WAE with a few exceptions. Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-2 OL-15012-02 Check the system error LED on the terminal or display device to...
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... you suspect a software problem, see the "Diagnostic Error Codes" section on page 6-33. 6-10 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Using the System Diagnostic Programs Chapter 6 Troubleshooting the System Hardware Note The WAAS software does not support USB peripheral devices, but the problem persists during normal device operations...
... you suspect a software problem, see the "Diagnostic Error Codes" section on page 6-33. 6-10 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Using the System Diagnostic Programs Chapter 6 Troubleshooting the System Hardware Note The WAAS software does not support USB peripheral devices, but the problem persists during normal device operations...
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...WAAS software does not support keyboards. One long and Possible video controller problem. One long and three short beeps Two long and two short beeps Problem with the optional video adapter. 1. DMA = Direct Memory Access 3. however, if a keyboard error appears during bootup, contact your customer service representative. 6-28 Cisco Wide Area Application Engine 7341, 7371, and 674...Action 4-4-4 Optional system management adapter not installed or not functioning correctly. Not applicable to the device. 1. Run diagnostics. 2. Run the configuration/setup utility program...
...WAAS software does not support keyboards. One long and Possible video controller problem. One long and three short beeps Two long and two short beeps Problem with the optional video adapter. 1. DMA = Direct Memory Access 3. however, if a keyboard error appears during bootup, contact your customer service representative. 6-28 Cisco Wide Area Application Engine 7341, 7371, and 674...Action 4-4-4 Optional system management adapter not installed or not functioning correctly. Not applicable to the device. 1. Run diagnostics. 2. Run the configuration/setup utility program...
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... has been removed. See the Appendix A, "Wide Area Application Engine Hardware Specifications." 2. The LED next to be lit. 6-32 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 TEMP The temperature has exceeded one if it has failed. 3. Ensure that the air vents are not supported in the WAAS software. Symptoms and Solutions Chapter 6 Troubleshooting...
... has been removed. See the Appendix A, "Wide Area Application Engine Hardware Specifications." 2. The LED next to be lit. 6-32 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 TEMP The temperature has exceeded one if it has failed. 3. Ensure that the air vents are not supported in the WAAS software. Symptoms and Solutions Chapter 6 Troubleshooting...
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... test. USB1 device connected during USB test. USB peripheral devices are not supported in the WAAS software. Not applicable. Failed PCI interface test. 1. Reseat the riser-card assembly. 2. Replace the ServeRAID SAS controller. 6-34 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Use this table to check the component or take...
... test. USB1 device connected during USB test. USB peripheral devices are not supported in the WAAS software. Not applicable. Failed PCI interface test. 1. Reseat the riser-card assembly. 2. Replace the ServeRAID SAS controller. 6-34 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Use this table to check the component or take...
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...a keyboard error appears during bootup, contact your device is the most likely cause of the symptom. 6-40 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Run the diagnostic tests to problems that have just added new software or ...that Ethernet is running correctly. No keyboard errors are expected; In the following tables (Table 6-10 to test the device. The WAAS software does not support USB peripheral devices. 2. Symptoms and Solutions Chapter 6 Troubleshooting the System Hardware Table 6-9 Error Code Definitions (...
...a keyboard error appears during bootup, contact your device is the most likely cause of the symptom. 6-40 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide OL-15012-02 Run the diagnostic tests to problems that have just added new software or ...that Ethernet is running correctly. No keyboard errors are expected; In the following tables (Table 6-10 to test the device. The WAAS software does not support USB peripheral devices. 2. Symptoms and Solutions Chapter 6 Troubleshooting the System Hardware Table 6-9 Error Code Definitions (...
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... service representative. Check the system board. 19990305 Hard disk sector error, no operating Install the WAAS software on the hard disk. Check the hard disk drive backplane. 4. Check the power cable. 2. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-53 Check the hard disk drive. 2. Check for interruption of power...
... service representative. Check the system board. 19990305 Hard disk sector error, no operating Install the WAAS software on the hard disk. Check the hard disk drive backplane. 4. Check the power cable. 2. OL-15012-02 Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide 6-53 Check the hard disk drive. 2. Check for interruption of power...