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... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
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... Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 Enabling Secure Calls 71 Secure Call Details 72 Using a Mini-... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
... Services 54 Supported Codecs 54 Using a FAX Machine 55 Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 Enabling Secure Calls 71 Secure Call Details 72 Using a Mini-... and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78 Cisco Small Business ATA Administration Guide 4
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...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
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... PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page SIP ...section Control Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio...156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
... PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page SIP ...section Control Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio...156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
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... Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection section (... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
... Gateway Accounts section (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) FXO Timer Values (sec) section (SPA8800) PSTN Disconnect Detection section (... 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
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Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225...
Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225...
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...to help VARs and Service Providers to you begin to use this guide and other resources that are available to manage and configure the Cisco Analog Telephone Adapters (ATAs). This preface provides helpful information about this guide, refer to the following topics: • "...Conventions," on page12 • "Finding Information in PDF Files," on page13 This document provides information that administrators can use to configure and manage Cisco ATAs that are used in conjunction with the service provider for the following audience: • Service providers offering services using ...
...to help VARs and Service Providers to you begin to use this guide and other resources that are available to manage and configure the Cisco Analog Telephone Adapters (ATAs). This preface provides helpful information about this guide, refer to the following topics: • "...Conventions," on page12 • "Finding Information in PDF Files," on page13 This document provides information that administrators can use to configure and manage Cisco ATAs that are used in conjunction with the service provider for the following audience: • Service providers offering services using ...
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Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can be specified for SIP and RTP. • The SPA8000 is not designed to ... ISP LAN IP Router (with trunk groups and trunk lines. SPA8800 Connectivity As shown in the following figure, the SPA8800 has four voice modules that configuration is located behind a router. See "SIP Trunking and Hunt Groups on the SPA8000," on page 75. If necessary, explicit port ranges can be...
Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can be specified for SIP and RTP. • The SPA8000 is not designed to ... ISP LAN IP Router (with trunk groups and trunk lines. SPA8800 Connectivity As shown in the following figure, the SPA8800 has four voice modules that configuration is located behind a router. See "SIP Trunking and Hunt Groups on the SPA8000," on page 75. If necessary, explicit port ranges can be...
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Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the LAN port is assigned the network address 192.168.0.0 with a subnet mask of configuration parameters. ATA Software Features The ATA device is a full featured, fully programmable phone ...analog telephone to Phone 1 only. • For proper operation, the service provider should use an Outbound Proxy to 192.168.1.0. Cisco Small Business ATA Administration Guide 26 This section contains a high-level overview of features to provide a basic understanding of the feature...
Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the LAN port is assigned the network address 192.168.0.0 with a subnet mask of configuration parameters. ATA Software Features The ATA device is a full featured, fully programmable phone ...analog telephone to Phone 1 only. • For proper operation, the service provider should use an Outbound Proxy to 192.168.1.0. Cisco Small Business ATA Administration Guide 26 This section contains a high-level overview of features to provide a basic understanding of the feature...
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... legs using G.723.1 simultaneously, or Line 1 or Line 2 can configure your preferred codec in Configuration Utility. This codec provides high voice quality. NOTE When no static payload value is a reduced complexity version of which codecs are compatible and interoperable, but not identical. Cisco supports G.729. See also "Supported Codecs," on page 174. G.729a...
... legs using G.723.1 simultaneously, or Line 1 or Line 2 can configure your preferred codec in Configuration Utility. This codec provides high voice quality. NOTE When no static payload value is a reduced complexity version of which codecs are compatible and interoperable, but not identical. Cisco supports G.729. See also "Supported Codecs," on page 174. G.729a...
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... given domain that service disruption should be nearly eliminated. The ATA device tries to configure your DNS server with their stated priority. See "Silence Suppression and Comfort Noise Generation," on page 55. Cisco Small Business ATA Administration Guide 28 A relatively simple way to the higher priority proxy... SIP services. SIP Proxy Redundancy is back on . If the ATA device is currently using a lower priority proxy server, it is configured in the Line and PSTN Line tabs in the SIP message. The ATA device can be instructed to see whether it periodically probes the...
... given domain that service disruption should be nearly eliminated. The ATA device tries to configure your DNS server with their stated priority. See "Silence Suppression and Comfort Noise Generation," on page 55. Cisco Small Business ATA Administration Guide 28 A relatively simple way to the higher priority proxy... SIP services. SIP Proxy Redundancy is back on . If the ATA device is currently using a lower priority proxy server, it is configured in the Line and PSTN Line tabs in the SIP message. The ATA device can be instructed to see whether it periodically probes the...
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...DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of -band DTMF Tx is lower, it shrinks more quickly. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets...disabled for both FAX and Modem pass-through mode is triggered by a CED/CNG tone or an NSE event. • Echo canceller is configured in the Line and PSTN Line tabs. This process is automatically disabled for FAX pass-through if the parameter FAX Disable ECAN (Line 1 ...
...DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of -band DTMF Tx is lower, it shrinks more quickly. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Modem and Fax Pass-Through Description • Modem pass-through mode can buffer incoming voice packets...disabled for both FAX and Modem pass-through mode is triggered by a CED/CNG tone or an NSE event. • Echo canceller is configured in the Line and PSTN Line tabs. This process is automatically disabled for FAX pass-through if the parameter FAX Disable ECAN (Line 1 ...
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... type of DTMF transmission required by service provider or administrator) has the option to contain from the far-end network. DTMF is configured in the DTMF Tx Mode parameter found in the SIP tab in the "ATA Voice Field Reference," on the ATA device so...Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as dial-up banking and airline information. DTMF The ATA device may relay DTMF digits as out-of-band events to near -end echo canceller that any residual echo is configured...
... type of DTMF transmission required by service provider or administrator) has the option to contain from the far-end network. DTMF is configured in the DTMF Tx Mode parameter found in the SIP tab in the "ATA Voice Field Reference," on the ATA device so...Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as dial-up banking and airline information. DTMF The ATA device may relay DTMF digits as out-of-band events to near -end echo canceller that any residual echo is configured...
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... to correctly signal a hookflash event to support some pay phone system and answering machines. Cisco Small Business ATA Administration Guide 31 Configurable Dial Plan with Interdigit Timers The ATA device has three configurable interdigit timers: Initial timeout (T)-Signals that the handset is off the hook and that the... the Line tab) You can be used to provide advanced mid-call is , no digit has been pressed yet. See "Configuring Dial Plans," on page 61 for detection of a dial string; Polarity Control is connected and when a call services with third-party-callcontrol.
... to correctly signal a hookflash event to support some pay phone system and answering machines. Cisco Small Business ATA Administration Guide 31 Configurable Dial Plan with Interdigit Timers The ATA device has three configurable interdigit timers: Initial timeout (T)-Signals that the handset is off the hook and that the... the Line tab) You can be used to provide advanced mid-call is , no digit has been pressed yet. See "Configuring Dial Plans," on page 61 for detection of a dial string; Polarity Control is connected and when a call services with third-party-callcontrol.
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... new ports do not need to be sent to select which type of status and error reports to assist service providers to SPA2102, SPA3102, and SPA8800. This feature applies to diagnose problems and evaluate the performance of UDP. Syslog and Debug Server Records ... and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Calling Party Control Calling Party Control (CPC) signals to disengage. This feature is configured in the same order that the SIP packages are configured in use for basic activities such...
... new ports do not need to be sent to select which type of status and error reports to assist service providers to SPA2102, SPA3102, and SPA8800. This feature applies to diagnose problems and evaluate the performance of UDP. Syslog and Debug Server Records ... and PSTN Line tabs. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Calling Party Control Calling Party Control (CPC) signals to disengage. This feature is configured in the same order that the SIP packages are configured in use for basic activities such...
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...receives back to the transmitter/receiver instead of transmitting the data sampled on page 115. Media loopback is configured in the SIP Transport parameter configured in the User tab. SIP over TLS relies on page 115. See "ATA Voice Field Reference,"... on the widelydeployed and standardized TLS protocol. Cisco Small Business ATA Administration Guide 33 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature SIP Over TLS Media Loopback Description SPA2102...
...receives back to the transmitter/receiver instead of transmitting the data sampled on page 115. Media loopback is configured in the SIP Transport parameter configured in the User tab. SIP over TLS relies on page 115. See "ATA Voice Field Reference,"... on the widelydeployed and standardized TLS protocol. Cisco Small Business ATA Administration Guide 33 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature SIP Over TLS Media Loopback Description SPA2102...
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... is enabled, the Reg Retry Random Delay setting is configured in seconds) to add to the delay timers that are activated when the SIP REGISTER of registration failure response code. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature... Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to the Register Retry...
... is enabled, the Reg Retry Random Delay setting is configured in seconds) to add to the delay timers that are activated when the SIP REGISTER of registration failure response code. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature... Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to the Register Retry...
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... Administration and Configuration This chapter describes...page 36 • "Downloading Firmware" section on page 37 • "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for Voice Over IP Telephone service •... You must have to complete the basic administration and configuration tasks. Refer to the following services and equipment: • An integrated access device... and Equipment Required To configure your account: • SIP Proxy (IP address or name) • Account information and Password...
... Administration and Configuration This chapter describes...page 36 • "Downloading Firmware" section on page 37 • "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for Voice Over IP Telephone service •... You must have to complete the basic administration and configuration tasks. Refer to the following services and equipment: • An integrated access device... and Equipment Required To configure your account: • SIP Proxy (IP address or name) • Account information and Password...
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...access the IVR menu. Press **** on the ATA device. (You may not hear a dial tone. Cisco Small Business ATA Administration Guide 37 Basic Installation and Configuration See your the Quick Installation Guide and the User Guide for the ATA Device In this procedure, you... that your phone system continues to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Continue to determine the Internet (WAN) IP address. Basic Administration and Configuration Downloading Firmware 2 • Computer with Microsoft Windows XP...
...access the IVR menu. Press **** on the ATA device. (You may not hear a dial tone. Cisco Small Business ATA Administration Guide 37 Basic Installation and Configuration See your the Quick Installation Guide and the User Guide for the ATA Device In this procedure, you... that your phone system continues to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Continue to determine the Internet (WAN) IP address. Basic Administration and Configuration Downloading Firmware 2 • Computer with Microsoft Windows XP...
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... the new version number. The success window appears when the upgrade is in progress. e. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of the ATA device, and then click OK. b. g. In the Confirm Upgrade window, verify that appears... web server to finish your browser to close the confirmation message. Then click Upgrade. Cisco Small Business ATA Administration Guide 38 NOTE You may need to refresh your configuration. In the next window that the correct device information and product number appear. NOTE ...
... the new version number. The success window appears when the upgrade is in progress. e. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of the ATA device, and then click OK. b. g. In the Confirm Upgrade window, verify that appears... web server to finish your browser to close the confirmation message. Then click Upgrade. Cisco Small Business ATA Administration Guide 38 NOTE You may need to refresh your configuration. In the next window that the correct device information and product number appear. NOTE ...