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Contents About This Document 11 Chapter 1: Introducing Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice... and Configuration 37 Upgrading the Firmware for the ATA Device 37 Setting up Your ATA Device 38 Using the Administration Web Server 39 Connecting to the Administration Web Server 40 Setting Up the WAN Configuration for Your ATA Device 40 Registering to...
Contents About This Document 11 Chapter 1: Introducing Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice... and Configuration 37 Upgrading the Firmware for the ATA Device 37 Setting up Your ATA Device 38 Using the Administration Web Server 39 Connecting to the Administration Web Server 40 Setting Up the WAN Configuration for Your ATA Device 40 Registering to...
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... Secure Call Details 72 Using a Mini-Certificate 73 Generating a Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78...
... Secure Call Details 72 Using a Mini-Certificate 73 Generating a Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for a Trunk Group 78...
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Contents Contact List for a Trunk Group 79 Outgoing Call Routing for a Trunk Group 81 Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring Music on Hold 86 Using the Internal Music Source for Music On Hold ... Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration Guide 5
Contents Contact List for a Trunk Group 79 Outgoing Call Routing for a Trunk Group 81 Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring Music on Hold 86 Using the Internal Music Source for Music On Hold ... Options 99 PSTN Call to Ring Line 1 (SPA3102) 99 Symmetric RTP (SPA3102 and SPA8800) 99 Call Progress Tones (SPA3102 and SPA8800) 100 Call Scenarios 100 Cisco Small Business ATA Administration Guide 5
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... LAN Status page Networking Service section LAN Networking Settings section Static DHCP Lease Settings section Application page Port Forwarding Settings section DMZ Settings section Miscellaneous Settings section System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section Cisco Small Business ATA Administration Guide 101 101...
... LAN Status page Networking Service section LAN Networking Settings section Static DHCP Lease Settings section Application page Port Forwarding Settings section DMZ Settings section Miscellaneous Settings section System Reserved Ports Range section Appendix B: ATA Voice Field Reference Info page Product Information section System Status section Line Status section Cisco Small Business ATA Administration Guide 101 101...
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...) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio Server (SAS) section NAT Settings section Network Settings section 120 120 123 124 124 125 125 126 127 127 129 131... 132 134 135 138 139 140 142 143 144 145 146 148 154 154 156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
...) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio Server (SAS) section NAT Settings section Network Settings section 120 120 123 124 124 125 125 126 127 127 129 131... 132 134 135 138 139 140 142 143 144 145 146 148 154 154 156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
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... (SPA8000) Line Enable section Network Settings section SIP Settings section Subscriber Information section Dial Plan section NAT Settings section Proxy and Registration section PSTN Line page (SPA3102) Line Enable section NAT Settings section Network Settings section SIP Settings section Proxy and Registration section Subscriber Information... section 165 168 169 171 172 174 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco...
... (SPA8000) Line Enable section Network Settings section SIP Settings section Subscriber Information section Dial Plan section NAT Settings section Proxy and Registration section PSTN Line page (SPA3102) Line Enable section NAT Settings section Network Settings section SIP Settings section Proxy and Registration section Subscriber Information... section 165 168 169 171 172 174 179 180 180 182 183 183 184 185 188 189 190 190 190 191 194 196 196 197 198 199 199 200 201 204 205 Cisco...
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... (SPA3102) PSTN-To-VoIP Selective Call Forward Settings section PSTN-To-VoIP Speed Dial Settings section PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210...
... (SPA3102) PSTN-To-VoIP Selective Call Forward Settings section PSTN-To-VoIP Speed Dial Settings section PSTN Ring Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210...
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...through ). • Call waiting and silence suppression is automatically disabled for Modem pass- The ATA device has a Network Jitter Level control setting for both FAX and Modem pass-through. The jitter level determines how aggressively the ATA device tries to shrink the jitter buffer over time...FAX Disable ECAN (Line 1 or 2 tab) is set in the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 29 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 ...
...through ). • Call waiting and silence suppression is automatically disabled for Modem pass- The ATA device has a Network Jitter Level control setting for both FAX and Modem pass-through. The jitter level determines how aggressively the ATA device tries to shrink the jitter buffer over time...FAX Disable ECAN (Line 1 or 2 tab) is set in the Modem Line Toggle Code. (Set in the Line and PSTN Line tabs. See "ATA Voice Field Reference," on page 115. Cisco Small Business ATA Administration Guide 29 Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 ...
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... Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as out-of-band events to set the number of the digits. Cisco Small Business ATA Administration Guide 30 See "Secure Call Implementation" section on page 115. See the "ATA Voice Field Reference," on page...
... Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as out-of-band events to set the number of the digits. Cisco Small Business ATA Administration Guide 30 See "Secure Call Implementation" section on page 115. See the "ATA Voice Field Reference," on page...
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.... Polarity Control is configured in the Line tab) You can configure the length of time allowed for more digits are expected. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Signaling Hook Flash Event The ATA device can signal hook flash events to... Dial Plan with third-party-callcontrol. Long timeout (L)-Signals the end of the administration web server. This feature can be set in the Line and PSTN Line tabs. This feature is pressed a short timeout prevents the digit from being recognized a second time.
.... Polarity Control is configured in the Line tab) You can configure the length of time allowed for more digits are expected. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Signaling Hook Flash Event The ATA device can signal hook flash events to... Dial Plan with third-party-callcontrol. Long timeout (L)-Signals the end of the administration web server. This feature can be set in the Line and PSTN Line tabs. This feature is pressed a short timeout prevents the digit from being recognized a second time.
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...The default value is 0, which disables the exponential back-off feature. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to cap the exponential back-off ...failure response code is sent, a delay timer is added on the type of the exponential back-off retry delay starts with the setting found in the Register Retry Intvl parameter and doubles it on page 115. In other words, the retry interval after a failure....
...The default value is 0, which disables the exponential back-off feature. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102, and PAP2T devices adds flexibility to cap the exponential back-off ...failure response code is sent, a delay timer is added on the type of the exponential back-off retry delay starts with the setting found in the Register Retry Intvl parameter and doubles it on page 115. In other words, the retry interval after a failure....
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...8226; "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for the ATA Device" section on page 37 • "Setting up Your ATA Device" section on page 38 • "Using the Administration Web Server" section on page 39 • "Upgrading, Rebooting, and... device and explains how to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 2 Basic Administration and Configuration This chapter describes the equipment and services that are required to complete the...
...8226; "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for the ATA Device" section on page 37 • "Setting up Your ATA Device" section on page 38 • "Using the Administration Web Server" section on page 39 • "Upgrading, Rebooting, and... device and explains how to install your account: • SIP Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36 2 Basic Administration and Configuration This chapter describes the equipment and services that are required to complete the...
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Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of the ATA device, and then click OK. d. To verify the upgrade, point the web browser ..., enter the IP address of your ATA device, you installed. When the Firmware Upgrade Warning window appears, click Continue. Setting up Your ATA Device 2 STEP 2 Make a note of the ATA device. Cisco Small Business ATA Administration Guide 38 In the next window that is announced. Both privileges can be password protected. In...
Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of the ATA device, and then click OK. d. To verify the upgrade, point the web browser ..., enter the IP address of your ATA device, you installed. When the Firmware Upgrade Warning window appears, click Continue. Setting up Your ATA Device 2 STEP 2 Make a note of the ATA device. Cisco Small Business ATA Administration Guide 38 In the next window that is announced. Both privileges can be password protected. In...
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.... To directly access the Administrator account level privilege, use the administration web server to the Service Provider" section on page 42 Cisco Small Business ATA Administration Guide 39 From the User account, you click the User Login link. Using the Administration Web Server This...section describes how to use the following topics: • "Connecting to the Administration Web Server" section on page 40 • "Setting Up the WAN Configuration for either the Administrator account or the User account. NOTE Switching between User and Administrator accounts or between basic ...
.... To directly access the Administrator account level privilege, use the administration web server to the Service Provider" section on page 42 Cisco Small Business ATA Administration Guide 39 From the User account, you click the User Login link. Using the Administration Web Server This...section describes how to use the following topics: • "Connecting to the Administration Web Server" section on page 40 • "Setting Up the WAN Configuration for either the Administrator account or the User account. NOTE Switching between User and Administrator accounts or between basic ...
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...to use a password during the initial configuration. By default, the page is required. Log on to the IP address of the ATA device. Cisco Small Business ATA Administration Guide 40 NOTE By default, no password is in Basic User mode. Press 110# to access the IVR menu. STEP..., perform the following steps. You can assign an administrative password later, but it is connected to the Phone 1 port of the page. Setting Up the WAN Configuration for your device, or the LVS Administration Guide. STEP 1 Start Internet Explorer on a computer that is convenient not ...
...to use a password during the initial configuration. By default, the page is required. Log on to the IP address of the ATA device. Cisco Small Business ATA Administration Guide 40 NOTE By default, no password is in Basic User mode. Press 110# to access the IVR menu. STEP..., perform the following steps. You can assign an administrative password later, but it is connected to the Phone 1 port of the page. Setting Up the WAN Configuration for your device, or the LVS Administration Guide. STEP 1 Start Internet Explorer on a computer that is convenient not ...
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... Web Server 2 STEP 3 Complete the WAN configuration for more information.) c. d. Select Static IP from the Enable MAC Clone Service setting. In the Optional Settings section, enter the DNS server address(es) in the Gateway field. For DHCP: a. b. If your progress, click the Router ...specific PC MAC address, then select yes from the Connection Type drop-down menu. For PPPoE: a. The ATA device reboots. Cisco Small Business ATA Administration Guide 41 Select DHCP from the Connection Type drop-down menu. Select PPPoE from the Connection Type drop-down menu....
... Web Server 2 STEP 3 Complete the WAN configuration for more information.) c. d. Select Static IP from the Enable MAC Clone Service setting. In the Optional Settings section, enter the DNS server address(es) in the Gateway field. For DHCP: a. b. If your progress, click the Router ...specific PC MAC address, then select yes from the Connection Type drop-down menu. For PPPoE: a. The ATA device reboots. Cisco Small Business ATA Administration Guide 41 Select DHCP from the Connection Type drop-down menu. Select PPPoE from the Connection Type drop-down menu....
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... that your DNS is registered. • Use an external phone to place an inbound call to the telephone number that the line is configured properly. Cisco Small Business ATA Administration Guide 42 STEP 1 Start Internet Explorer, connect to the Line 1 Status section of the page. STEP 2 Click Voice tab > Line ...To verify your ITSP. STEP 3 Enter the account information for your progress, perform the following is the line number that you have left the default settings in place, the phone should ring and you can pick up the phone to get two-way audio. • If the line is not ...
... that your DNS is registered. • Use an external phone to place an inbound call to the telephone number that the line is configured properly. Cisco Small Business ATA Administration Guide 42 STEP 1 Start Internet Explorer, connect to the Line 1 Status section of the page. STEP 2 Click Voice tab > Line ...To verify your ITSP. STEP 3 Enter the account information for your progress, perform the following is the line number that you have left the default settings in place, the phone should ring and you can pick up the phone to get two-way audio. • If the line is not ...
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...information. • Dial Plan-You can enable an external music source for music on a network behind a Network Address Translation (NAT) device. Cisco Small Business ATA Administration Guide 43 See the "Secure Call Implementation," on page 47 for further information. • Subscriber Information-You can identify ...the following: • Streaming Audio Server-You can configure a dial plan for a specific line. Administrator account privilege is needed for these settings to resolve issues that arise when using a ATA on hold. NOTE If the value of the Upgrade URL is No, you upgrade ...
...information. • Dial Plan-You can enable an external music source for music on a network behind a Network Address Translation (NAT) device. Cisco Small Business ATA Administration Guide 43 See the "Secure Call Implementation," on page 47 for further information. • Subscriber Information-You can identify ...the following: • Streaming Audio Server-You can configure a dial plan for a specific line. Administrator account privilege is needed for these settings to resolve issues that arise when using a ATA on hold. NOTE If the value of the Upgrade URL is No, you upgrade ...
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... Reboot URL The Reboot URL lets you force the ATA device to do a resync to a profile specified in a directory on the TFTP or HTTP server. Cisco Small Business ATA Administration Guide 44 The Reboot URL is as follows: http://spa-ip-addr/admin/reboot NOTE The ATA device reboots only when..., or HTTPS server. If no server-name is specified, the host that requests the URL is idle. If no parameter follows /resync?, the Profile Rule setting from the Provisioning page is assumed. If no protocol is specified, TFTP is idle. If no port specified, the default port of the protocol is...
... Reboot URL The Reboot URL lets you force the ATA device to do a resync to a profile specified in a directory on the TFTP or HTTP server. Cisco Small Business ATA Administration Guide 44 The Reboot URL is as follows: http://spa-ip-addr/admin/reboot NOTE The ATA device reboots only when..., or HTTPS server. If no server-name is specified, the host that requests the URL is idle. If no parameter follows /resync?, the Profile Rule setting from the Provisioning page is assumed. If no protocol is specified, TFTP is idle. If no port specified, the default port of the protocol is...
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... (public) IP address that has a SIP ALG (Application Layer Gateway). Configuring Your System for this purpose, although any router with Advanced settings. Configuring NAT Mapping with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality, and if other requirements... Session Border Controller functionality, you have more choices in the router must be symmetric. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 48 With NAT mapping provided by using a SIP-ALG router, you can be used in selecting an ITSP...
... (public) IP address that has a SIP ALG (Application Layer Gateway). Configuring Your System for this purpose, although any router with Advanced settings. Configuring NAT Mapping with a Static IP Address If the ITSP network does not provide a Session Border Controller functionality, and if other requirements... Session Border Controller functionality, you have more choices in the router must be symmetric. STEP 2 Click Voice tab > SIP. Cisco Small Business ATA Administration Guide 48 With NAT mapping provided by using a SIP-ALG router, you can be used in selecting an ITSP...