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...104 Shutting Down and Restarting the iSCSI Storage Appliance 104 Changing the iSCSI Storage Appliance's Settings 104 Updating the Adaptec OnTarget Operating System 105 Chapter 10 Monitoring Status and Activity 109 Monitoring Jobs in Progress 109 Viewing Status and ...Activity 124 Monitoring Your GuardianOS-Powered Snap Servers 126 Chapter 11 Updating and Customizing Adaptec Storage Manager 133 Updating Adaptec Storage Manager 133 Customizing Adaptec Storage Manager 133 Creating and Working with Display Groups 135 Chapter 12 Solving Problems 137 General Troubleshooting Tips 137 ...
...104 Shutting Down and Restarting the iSCSI Storage Appliance 104 Changing the iSCSI Storage Appliance's Settings 104 Updating the Adaptec OnTarget Operating System 105 Chapter 10 Monitoring Status and Activity 109 Monitoring Jobs in Progress 109 Viewing Status and ...Activity 124 Monitoring Your GuardianOS-Powered Snap Servers 126 Chapter 11 Updating and Customizing Adaptec Storage Manager 133 Updating Adaptec Storage Manager 133 Customizing Adaptec Storage Manager 133 Creating and Working with Display Groups 135 Chapter 12 Solving Problems 137 General Troubleshooting Tips 137 ...
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.../VSS Access window. You can now complete jobs through the Management Service. The system is removed from this Host window. Note If your system has problems connecting to the VDS/VSS host list: 1 In the Enterprise View, right-click the Management Service, select Management service actions, then click Manage VDS/VSS...
.../VSS Access window. You can now complete jobs through the Management Service. The system is removed from this Host window. Note If your system has problems connecting to the VDS/VSS host list: 1 In the Enterprise View, right-click the Management Service, select Management service actions, then click Manage VDS/VSS...
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... as systems and pools) affected by a failure or error, creating a trail, or rapid fault isolation, that helps you identify the source of a problem when it occurs. Chapter 5 Getting to see more information. The Event Viewer provides status information and messages about activity (or events) occurring on page 143..., see "What Do the Status Icons Mean?" Checking System Status from the Main Window Checking System Status from the Main Window Adaptec Storage Manager includes an Event Viewer for more information in an easier-to-read format. Double-click any event to Know...
... as systems and pools) affected by a failure or error, creating a trail, or rapid fault isolation, that helps you identify the source of a problem when it occurs. Chapter 5 Getting to see more information. The Event Viewer provides status information and messages about activity (or events) occurring on page 143..., see "What Do the Status Icons Mean?" Checking System Status from the Main Window Checking System Status from the Main Window Adaptec Storage Manager includes an Event Viewer for more information in an easier-to-read format. Double-click any event to Know...
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... are protected automatically by that it 's designated as a hot spare. (A yellow plus sign indicates an error. on page 63 for help solving the problem.) Pool protected by hot spare Hot spare Any other pools created on page 61 for help selecting a disk drive.) 2 Click the Create Global Hot ...disk drive, indicating that hot spare. See "What Do the Hot Spare Icons Mean?" A plus sign appears on page 63 for help solving the problem.) 62 Snap Server 700i Series User's Guide In the Physical Devices View, click the disk drive you want . Note A plus sign also appears on page 39. ...
... are protected automatically by that it 's designated as a hot spare. (A yellow plus sign indicates an error. on page 63 for help solving the problem.) Pool protected by hot spare Hot spare Any other pools created on page 61 for help selecting a disk drive.) 2 Click the Create Global Hot ...disk drive, indicating that hot spare. See "What Do the Hot Spare Icons Mean?" A plus sign appears on page 63 for help solving the problem.) 62 Snap Server 700i Series User's Guide In the Physical Devices View, click the disk drive you want . Note A plus sign also appears on page 39. ...
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... the Modify Scheduled Job window, make the required changes, then click OK. The job is automatically rescheduled to run at one time. If a data-access problem occurs on page 69. Backing Up Your Data with Mirrored Volumes Modifying a Scheduled Job If your requirements change, you can also change the number of...
... the Modify Scheduled Job window, make the required changes, then click OK. The job is automatically rescheduled to run at one time. If a data-access problem occurs on page 69. Backing Up Your Data with Mirrored Volumes Modifying a Scheduled Job If your requirements change, you can also change the number of...
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... the Volumes View, right-click the mirrored volume you want, then select Fail back mirror. Failing Back a Mirrored Volume When a data-access problem occurs on a mirrored volume, failover (from the original volume to complete the change the mirror priority. (See "Changing Mirror Priorities" on a... two logical devices exchange priorities-the original mirror manager becomes the mirror plex. 5 Click OK to the mirror) occurs automatically. Use Adaptec Storage Manager to fail back the mirrored volume and restore the original volume to the mirror) occurs automatically. To fail back a mirrored...
... the Volumes View, right-click the mirrored volume you want, then select Fail back mirror. Failing Back a Mirrored Volume When a data-access problem occurs on a mirrored volume, failover (from the original volume to complete the change the mirror priority. (See "Changing Mirror Priorities" on a... two logical devices exchange priorities-the original mirror manager becomes the mirror plex. 5 Click OK to the mirror) occurs automatically. Use Adaptec Storage Manager to fail back the mirrored volume and restore the original volume to the mirror) occurs automatically. To fail back a mirrored...
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... Operating System As newer versions of Adaptec Storage Manager, complete that if you experience problems with a newly downloaded one, you have a .upgrade file extension. Image files have downloaded a new image, use Adaptec Storage Manager to update your iSCSI Storage Appliances. • To apply a new image, ... Storage Appliances will be automatically rebooted after the image has been updated, stop all active applications before updating the controller image. The Adaptec ROM Update wizard opens. 4 Click Next. 5 Click Add to browse to the previous image. See page 133 for your iSCSI...
... Operating System As newer versions of Adaptec Storage Manager, complete that if you experience problems with a newly downloaded one, you have a .upgrade file extension. Image files have downloaded a new image, use Adaptec Storage Manager to update your iSCSI Storage Appliances. • To apply a new image, ... Storage Appliances will be automatically rebooted after the image has been updated, stop all active applications before updating the controller image. The Adaptec ROM Update wizard opens. 4 Click Next. 5 Click Add to browse to the previous image. See page 133 for your iSCSI...
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... you experience problems with a newly downloaded image, you can also return from the previous image to confirm the image change. 106 Snap Server 700i Series User's Guide To choose the image to use the next time the iSCSI Storage Appliance is restarted or powered on: 1 Follow Step 1 to the Previous Image Adaptec Storage Manager...
... you experience problems with a newly downloaded image, you can also return from the previous image to confirm the image change. 106 Snap Server 700i Series User's Guide To choose the image to use the next time the iSCSI Storage Appliance is restarted or powered on: 1 Follow Step 1 to the Previous Image Adaptec Storage Manager...
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... the three categories, or types, of a problem. Icon Status Examples Information Warning Error • A connection to all components (such as shown in the next figure. Viewing Enclosure Status If your IP SAN includes an enclosure with icons. Adaptec Storage Manager indicates event status with an enclosure... management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager also displays temperature, fan, and power module status in a pool has failed. • An enclosure fan or power ...
... the three categories, or types, of a problem. Icon Status Examples Information Warning Error • A connection to all components (such as shown in the next figure. Viewing Enclosure Status If your IP SAN includes an enclosure with icons. Adaptec Storage Manager indicates event status with an enclosure... management device, such as a SCSI Accessed Fault-Tolerant Enclosure (SAF-TE) processor, Adaptec Storage Manager also displays temperature, fan, and power module status in a pool has failed. • An enclosure fan or power ...
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...linked to an active switch. LAN 3 and LAN 4 LEDs (ETH2 and ETH3 on NIC card on . 116 Snap Server 700i Series User's Guide per second Solid or blinking A problem was detected. amber at 1000T Amber flashing The adapter is being identified. Green flashing Indicates data activity Off The port...in the following tables: Power LED Solid green Off The server is powered on and identifies the unit (front and back). Solid amber Other problem was detected. LAN 1 and LAN 2 LEDs (ETH0 and ETH1) Solid green Off The server is not connected or linked to the network. The port...
...linked to an active switch. LAN 3 and LAN 4 LEDs (ETH2 and ETH3 on NIC card on . 116 Snap Server 700i Series User's Guide per second Solid or blinking A problem was detected. amber at 1000T Amber flashing The adapter is being identified. Green flashing Indicates data activity Off The port...in the following tables: Power LED Solid green Off The server is powered on and identifies the unit (front and back). Solid amber Other problem was detected. LAN 1 and LAN 2 LEDs (ETH0 and ETH1) Solid green Off The server is not connected or linked to the network. The port...
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... next to Network Attached Storage and any NAS server that's affected by a failure or error, creating a trail that helps you identify the source of a server has a specific status level. These icons turn color to indicate which feature of a problem. A power supply is missing, has ... Chapter 10 Monitoring Status and Activity 127 Monitoring Your GuardianOS-Powered Snap Servers In the Enterprise View, a Warning- Adaptec Storage Manager uses icons to indicate status, as described in . A fan is not available (server may be offline). All Ethernet ports are OK. An Ethernet ...
... next to Network Attached Storage and any NAS server that's affected by a failure or error, creating a trail that helps you identify the source of a server has a specific status level. These icons turn color to indicate which feature of a problem. A power supply is missing, has ... Chapter 10 Monitoring Status and Activity 127 Monitoring Your GuardianOS-Powered Snap Servers In the Enterprise View, a Warning- Adaptec Storage Manager uses icons to indicate status, as described in . A fan is not available (server may be offline). All Ethernet ports are OK. An Ethernet ...
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...; Try uninstalling and reinstalling Adaptec Storage Manager. Snap Server 700i Series User's Guide 137 To safely configure or modify the iSCSI Storage Appliance, use either Adaptec Storage Manager or the CLI only. Chapter 12 Solving Problems This chapter provides tips to help you resolve problems on your iSCSI Storage Appliance using Adaptec Storage Manager, follow these suggestions...
...; Try uninstalling and reinstalling Adaptec Storage Manager. Snap Server 700i Series User's Guide 137 To safely configure or modify the iSCSI Storage Appliance, use either Adaptec Storage Manager or the CLI only. Chapter 12 Solving Problems This chapter provides tips to help you resolve problems on your iSCSI Storage Appliance using Adaptec Storage Manager, follow these suggestions...
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...to a Management Service? One reason you are greyed-out in the Logical Devices View and can 't delete an offline pool from Adaptec Storage Manager. In Adaptec Storage Manager, alien pools are adding was used to store data. You can 't be prompted for a user name and password is...Chapter 12 Solving Problems 139 Why are started during a period of the operating system (see page 105), then delete a pool, that iSCSI Storage Host. Delete these alien pools from one iSCSI Storage Appliance and imported to create a volume until pool creation is exported from Adaptec Storage Manager. ...
...to a Management Service? One reason you are greyed-out in the Logical Devices View and can 't delete an offline pool from Adaptec Storage Manager. In Adaptec Storage Manager, alien pools are adding was used to store data. You can 't be prompted for a user name and password is...Chapter 12 Solving Problems 139 Why are started during a period of the operating system (see page 105), then delete a pool, that iSCSI Storage Host. Delete these alien pools from one iSCSI Storage Appliance and imported to create a volume until pool creation is exported from Adaptec Storage Manager. ...
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... for Your Snapshots" on your SMTP server address is correct. (See "Modifying Email Settings" on page 123 to modify the address.) Send a test email to ensure that the problem is solved. (See page 122.) ...recovery process or possible snapshot loss. How can I recover storage space from the controller list. To stop Adaptec Storage Manager from the VMware systems accessing storage on page 67. Why aren't email notifications being received ...used in the initiators' Advanced settings). 140 Snap Server 700i Series User's Guide If the system designated to create a mirror on page 148.
... for Your Snapshots" on your SMTP server address is correct. (See "Modifying Email Settings" on page 123 to modify the address.) Send a test email to ensure that the problem is solved. (See page 122.) ...recovery process or possible snapshot loss. How can I recover storage space from the controller list. To stop Adaptec Storage Manager from the VMware systems accessing storage on page 67. Why aren't email notifications being received ...used in the initiators' Advanced settings). 140 Snap Server 700i Series User's Guide If the system designated to create a mirror on page 148.
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...you are using the CLI and Adaptec Storage Manager concurrently, changes made using the CLI appear in the Adaptec Storage Manager GUI immediately. Press F5 to the VDS Provider? At this issue: • For Windows XP (Service Packs installed) or Windows Server 2003, see • For ...IP version 6 (Windows XP with SP1) . 5 Click Uninstall. 6 When prompted to work around this time, Adaptec Storage Manager does not support Internet Protocol Version 6 (IPv6). Chapter 12 Solving Problems 141 If you remove a disk drive from the pool. Why can't my system connect to refresh the window....
...you are using the CLI and Adaptec Storage Manager concurrently, changes made using the CLI appear in the Adaptec Storage Manager GUI immediately. Press F5 to the VDS Provider? At this issue: • For Windows XP (Service Packs installed) or Windows Server 2003, see • For ...IP version 6 (Windows XP with SP1) . 5 Click Uninstall. 6 When prompted to work around this time, Adaptec Storage Manager does not support Internet Protocol Version 6 (IPv6). Chapter 12 Solving Problems 141 If you remove a disk drive from the pool. Why can't my system connect to refresh the window....
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...If an alarm sounds, you to create a configuration and status information archive file to help diagnose a problem with a user account that has local administrator privileges. 2 From the desktop, click Start, point to..., obtain properties on all your system. How do I create a support archive file? Your Adaptec Storage Manager service representative might ask you must silence it at the device level (for the archive... the JBOD), or use the CLI to enter a silence command (see page 177). 142 Snap Server 700i Series User's Guide Silencing an Alarm Windows XP (No Service Pack Installed) 1 Log ...
...If an alarm sounds, you to create a configuration and status information archive file to help diagnose a problem with a user account that has local administrator privileges. 2 From the desktop, click Start, point to..., obtain properties on all your system. How do I create a support archive file? Your Adaptec Storage Manager service representative might ask you must silence it at the device level (for the archive... the JBOD), or use the CLI to enter a silence command (see page 177). 142 Snap Server 700i Series User's Guide Silencing an Alarm Windows XP (No Service Pack Installed) 1 Log ...
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...Note At any time, you can open the Properties window of Adaptec Storage Manager. Once the source of a problem has been identified, you can blink the associated hardware component (if applicable) to find the source of the problem, follow the yellow Error and red Warning icons, as shown ... this disk drive. To find its source... ...that the disk drive has failed. See page 103. or Error-level event, use Adaptec Storage Manager's rapid fault isolation feature to its physical location. Identifying Failed or Failing Components Identifying Failed or Failing Components When your iSCSI ...
...Note At any time, you can open the Properties window of Adaptec Storage Manager. Once the source of a problem has been identified, you can blink the associated hardware component (if applicable) to find the source of the problem, follow the yellow Error and red Warning icons, as shown ... this disk drive. To find its source... ...that the disk drive has failed. See page 103. or Error-level event, use Adaptec Storage Manager's rapid fault isolation feature to its physical location. Identifying Failed or Failing Components Identifying Failed or Failing Components When your iSCSI ...
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... swap refers to the ability to remove and add components to a system without the need to the problem component. You may lose data and pool configuration information if you can hot swap disk drives on a Snap Server 700i Series or SANbloc S50 RAID 1, 5, 6, 10, 50, 60, or 1E by following the ... 2 On the closed handle of the bezel and pulling the bezel away from the chassis. 144 Snap Server 700i Series User's Guide A yellow or red exclamation point will appear next to turn off the server or interrupt client access. Caution Do not hot swap a disk drive that is part of enclosure components...
... swap refers to the ability to remove and add components to a system without the need to the problem component. You may lose data and pool configuration information if you can hot swap disk drives on a Snap Server 700i Series or SANbloc S50 RAID 1, 5, 6, 10, 50, 60, or 1E by following the ... 2 On the closed handle of the bezel and pulling the bezel away from the chassis. 144 Snap Server 700i Series User's Guide A yellow or red exclamation point will appear next to turn off the server or interrupt client access. Caution Do not hot swap a disk drive that is part of enclosure components...
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...). • If multiple disk drives fail within the same pool (see page 146). • If it forward until the rebuilding is complete. Chapter 12 Solving Problems 145 Failed Disk Drive Protected by a Hot Spare When a pool is protected by a hot spare (see page 145). • If there is a disk ...drive failure in more than one pool simultaneously (see page 146). Note In Adaptec Storage Manager, the color of the failed drive. Then close the handle. Recovering from a Disk Drive Failure When a disk drive fails for the failed drive...
...). • If multiple disk drives fail within the same pool (see page 146). • If it forward until the rebuilding is complete. Chapter 12 Solving Problems 145 Failed Disk Drive Protected by a Hot Spare When a pool is protected by a hot spare (see page 145). • If there is a disk ...drive failure in more than one pool simultaneously (see page 146). Note In Adaptec Storage Manager, the color of the failed drive. Then close the handle. Recovering from a Disk Drive Failure When a disk drive fails for the failed drive...
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...on page 144, gently pull the failed disk drive from the Physical Devices View. When a disk drive fails, it may still appear in Adaptec Storage Manager although it . Rebuilding Pools A hot-swap rebuild occurs when a controller detects that are not included in a pool has been ...click the failed disk drive, then select Remove failed drive. Chapter 12 Solving Problems 147 Rebuilding Pools Removing a Failed Disk Drive's Icon from Adaptec Storage Manager Note You can remove a failed disk drive from the server without fully removing it, then wait for it to spin down fully before continuing...
...on page 144, gently pull the failed disk drive from the Physical Devices View. When a disk drive fails, it may still appear in Adaptec Storage Manager although it . Rebuilding Pools A hot-swap rebuild occurs when a controller detects that are not included in a pool has been ...click the failed disk drive, then select Remove failed drive. Chapter 12 Solving Problems 147 Rebuilding Pools Removing a Failed Disk Drive's Icon from Adaptec Storage Manager Note You can remove a failed disk drive from the server without fully removing it, then wait for it to spin down fully before continuing...