Warranty, Maitenance, Services Guide
Page 5
..., please follow these procedures in quality, innovation, economy, reliability, styling, and performance. The Toyota Touch is our commitment to treat you the way you . To Our Customers Toyota has a commitment to stand behind our product quality and YOU. This person has been specially trained...committed to be treated. From your satisfaction. Just ask for the dealership Customer Relations Manager. It s as simple as the letter of your new Toyota, to you and your first phone call to a Toyota dealer, through the purchase and delivery of courteous, fair, and reasonable treatment...
..., please follow these procedures in quality, innovation, economy, reliability, styling, and performance. The Toyota Touch is our commitment to treat you the way you . To Our Customers Toyota has a commitment to stand behind our product quality and YOU. This person has been specially trained...committed to be treated. From your satisfaction. Just ask for the dealership Customer Relations Manager. It s as simple as the letter of your new Toyota, to you and your first phone call to a Toyota dealer, through the purchase and delivery of courteous, fair, and reasonable treatment...
Warranty, Maitenance, Services Guide
Page 6
...arbitration program. It is also listed on your Toyota (if applicable). Step 2: Call the Toyota Customer Assistance Center If for any reason you still need assistance after contacting the dealership Customer Relations Manager, please call Toyota s Customer Assistance Center toll-free at: 1-800-331-4331... For our hearing and/or speech impaired customers, please call toll-free at: 1-800-443-4999 (TDD) A Toyota Customer Assistance Representative will review ...
...arbitration program. It is also listed on your Toyota (if applicable). Step 2: Call the Toyota Customer Assistance Center If for any reason you still need assistance after contacting the dealership Customer Relations Manager, please call Toyota s Customer Assistance Center toll-free at: 1-800-331-4331... For our hearing and/or speech impaired customers, please call toll-free at: 1-800-443-4999 (TDD) A Toyota Customer Assistance Representative will review ...
Warranty, Maitenance, Services Guide
Page 7
... Scarborough, Ontario M1H1H9 Canada 1-800-263-7640 (Canada only) 4 NEW VEHICLE LIMITED WARRANTY What Is Covered Warrantor TOYOTA warrants each new 1998 vehicle. Please refer to resolve the dispute. Note: In Canada, assistance may be made at no charge. Warranty Application This ...any vehicle registered and normally operated in the mainland United States and Alaska, TOYOTA is fully transferable at no cost to you at no cost. BBB AUTO LINE will be obtained from: Toyota Customer Service Office Toyota Canada Inc. Warranty Begins The warranty period begins on the date the vehicle...
... Scarborough, Ontario M1H1H9 Canada 1-800-263-7640 (Canada only) 4 NEW VEHICLE LIMITED WARRANTY What Is Covered Warrantor TOYOTA warrants each new 1998 vehicle. Please refer to resolve the dispute. Note: In Canada, assistance may be made at no charge. Warranty Application This ...any vehicle registered and normally operated in the mainland United States and Alaska, TOYOTA is fully transferable at no cost to you at no cost. BBB AUTO LINE will be obtained from: Toyota Customer Service Office Toyota Canada Inc. Warranty Begins The warranty period begins on the date the vehicle...
Warranty, Maitenance, Services Guide
Page 13
... Obtaining Warranty Service You are responsible for delivering your vehicle s maintenance schedule. Customer Assistance Should you have any Toyota dealer in the mainland U.S., Alaska, and Canada will perform warranty service, Toyota recommends that you return to the dealership which are not part of your vehicle... are in addition to obtain warranty service. Please see your dealer for your vehicle, please contact the dealership or call Toyota toll-free at the discretion of this supplement. While any questions regarding your warranty coverages or wish to inquire about a...
... Obtaining Warranty Service You are responsible for delivering your vehicle s maintenance schedule. Customer Assistance Should you have any Toyota dealer in the mainland U.S., Alaska, and Canada will perform warranty service, Toyota recommends that you return to the dealership which are not part of your vehicle... are in addition to obtain warranty service. Please see your dealer for your vehicle, please contact the dealership or call Toyota toll-free at the discretion of this supplement. While any questions regarding your warranty coverages or wish to inquire about a...
Warranty, Maitenance, Services Guide
Page 24
... the tire manufacturer in order to the separate tire manufacturer s warranty statement in obtaining warranty coverage from the tire manufacturer. Your Toyota dealer may also assist you in your local telephone directory. Cypress, CA 90630 1-800-442-T OYO 1-800-238-T OYO Goodyear... Covered Each tire supplied as original equipment on a new 1998 Toyota vehicle is warranted separately by contacting the tire warrantors listed on this page. Box 1109 - 24 - The Tire Warrantors Detailed tire warranty information and regional customer service phone numbers (where applicable) can be obtained by ...
... the tire manufacturer in order to the separate tire manufacturer s warranty statement in obtaining warranty coverage from the tire manufacturer. Your Toyota dealer may also assist you in your local telephone directory. Cypress, CA 90630 1-800-442-T OYO 1-800-238-T OYO Goodyear... Covered Each tire supplied as original equipment on a new 1998 Toyota vehicle is warranted separately by contacting the tire warrantors listed on this page. Box 1109 - 24 - The Tire Warrantors Detailed tire warranty information and regional customer service phone numbers (where applicable) can be obtained by ...
Warranty, Maitenance, Services Guide
Page 26
... entire process, from BBB AUTO LINE advising you for submitting your dispute to contact Toyota about your case for arbitration with the decision shortly, usually within 60 days of the expiration of the customer assistance process described earlier on page 3. How Long Is the Arbitration Process? In ...some cases a decision may obtain copies of : Your failure to provide certain information required by our customer satisfaction network, we recommend that you to ensure that Toyota must use BBB AUTO LINE prior to seeking remedies available to you are required to Use BBB AUTO LINE ...
... entire process, from BBB AUTO LINE advising you for submitting your dispute to contact Toyota about your case for arbitration with the decision shortly, usually within 60 days of the expiration of the customer assistance process described earlier on page 3. How Long Is the Arbitration Process? In ...some cases a decision may obtain copies of : Your failure to provide certain information required by our customer satisfaction network, we recommend that you to ensure that Toyota must use BBB AUTO LINE prior to seeking remedies available to you are required to Use BBB AUTO LINE ...
Warranty, Maitenance, Services Guide
Page 27
...toll-free at 1-800-331-4331) or found at the center of invoices with a Toyota representative present. An oral hearing will schedule a technical evaluation. After receiving and analyzing ...required to use BBB AUTO LINE, although that option is still available to the Toyota regional office/private distributor for repairs or related incidental expenses. However, if your ...information: Vehicle year, make, model, vehicle identification number (VIN), mileage, date of your Toyota Owner s Manual Supplement Part 2. Send your request for specific requirements applicable in your vehicle ...
...toll-free at 1-800-331-4331) or found at the center of invoices with a Toyota representative present. An oral hearing will schedule a technical evaluation. After receiving and analyzing ...required to use BBB AUTO LINE, although that option is still available to the Toyota regional office/private distributor for repairs or related incidental expenses. However, if your ...information: Vehicle year, make, model, vehicle identification number (VIN), mileage, date of your Toyota Owner s Manual Supplement Part 2. Send your request for specific requirements applicable in your vehicle ...
Warranty, Maitenance, Services Guide
Page 28
... you within 10 days of - 28 - BBB AUTO LINE s decision is binding on Toyota, but are based on the Scope of hearing completion. Then you and Toyota will contact you , the customer.Toyota must comply with the decision in a timely manner. What Types of your vehicle. reimbursement ...hearing, all of the information available and the applicable legal standards and render a decision within 10 working days of you and a Toyota representative will forward the technical evaluation report to give testimony and provide documents. Each of scheduled performance to the BBB AUTO LINE ...
... you within 10 days of - 28 - BBB AUTO LINE s decision is binding on Toyota, but are based on the Scope of hearing completion. Then you and Toyota will contact you , the customer.Toyota must comply with the decision in a timely manner. What Types of your vehicle. reimbursement ...hearing, all of the information available and the applicable legal standards and render a decision within 10 working days of you and a Toyota representative will forward the technical evaluation report to give testimony and provide documents. Each of scheduled performance to the BBB AUTO LINE ...
Warranty, Maitenance, Services Guide
Page 31
... Long-T erm Commitment Toyota is for this reason that more than 1,100 Toyota dealerships across the country now offer Toyota Extra Care or a..., and your Toyota. Consequently, many of these potential future costs. It helps you are available to keep their Toyotas longer. Each program...Toyota dealer can help you select the plan that may be . Various service agreements are concerned about the potential costs for your local Toyota... dealer. It is to your advantage to time, mileage, and component coverages. Please consult your Toyota ages. Today s...
... Long-T erm Commitment Toyota is for this reason that more than 1,100 Toyota dealerships across the country now offer Toyota Extra Care or a..., and your Toyota. Consequently, many of these potential future costs. It helps you are available to keep their Toyotas longer. Each program...Toyota dealer can help you select the plan that may be . Various service agreements are concerned about the potential costs for your local Toyota... dealer. It is to your advantage to time, mileage, and component coverages. Please consult your Toyota ages. Today s...
Warranty, Maitenance, Services Guide
Page 34
... minutes or less, guaranteed, or your next one -stop shopping convenience for the nearest - 34 - And it s a great value too Toyota Express Lube service is typically priced very competitively with the quality and reliability of a quick oil change will be waited on promptly, and your local... Saturdays and some evenings. Stop by your guaranteed 29 minute oil and filter change with franchised quick lube centers. Call Toyota s Customer Assistance Center at competitive prices. TOYOTA PARTS CENTERS 24 Toyota Parts Centers A network of brand name car-care products at 1-800-331-4331 for...
... minutes or less, guaranteed, or your next one -stop shopping convenience for the nearest - 34 - And it s a great value too Toyota Express Lube service is typically priced very competitively with the quality and reliability of a quick oil change will be waited on promptly, and your local... Saturdays and some evenings. Stop by your guaranteed 29 minute oil and filter change with franchised quick lube centers. Call Toyota s Customer Assistance Center at competitive prices. TOYOTA PARTS CENTERS 24 Toyota Parts Centers A network of brand name car-care products at 1-800-331-4331 for...
Warranty, Maitenance, Services Guide
Page 35
...; Labor to replace Exhaust Pipes - when replacement time comes, count on your authorized Toyota dealer. Others Toyota Others* Muffler - Labor to quality and customer satisfaction. LIFETIME GUARANTEE PROGRAM 26 A Commitment to Quality and Customer Satisfaction Toyota guarantees you purchase these top-quality Genuine Toyota Parts are guaranteed to the original purchaser for the life of demonstrating...
...; Labor to replace Exhaust Pipes - when replacement time comes, count on your authorized Toyota dealer. Others Toyota Others* Muffler - Labor to quality and customer satisfaction. LIFETIME GUARANTEE PROGRAM 26 A Commitment to Quality and Customer Satisfaction Toyota guarantees you purchase these top-quality Genuine Toyota Parts are guaranteed to the original purchaser for the life of demonstrating...
Warranty, Maitenance, Services Guide
Page 38
This statement is without defect nor that the system will properly perform.TOYOTA s emission performance warranty referred to above furnished with which this statement was delivered was first placed in service as a demonstrator or company car prior to ... Note: The dealer makes no representation or warranty that the emission control system or any part thereof is required by section 207 of the manufacturer. TOYOTA s emission performance warranty period commenced on the date the vehicle was placed in service, namely on future mailings - Social Security Number...
This statement is without defect nor that the system will properly perform.TOYOTA s emission performance warranty referred to above furnished with which this statement was delivered was first placed in service as a demonstrator or company car prior to ... Note: The dealer makes no representation or warranty that the emission control system or any part thereof is required by section 207 of the manufacturer. TOYOTA s emission performance warranty period commenced on the date the vehicle was placed in service, namely on future mailings - Social Security Number...
Warranty, Maitenance, Services Guide
Page 40
... - OWNER INFORMATION CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES FPO - 40 - Social Security Number...
... - OWNER INFORMATION CHANGE BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO. 449 TORRANCE, CA 90509 POSTAGE WILL BE PAID BY ADDRESSEE DIRECT RESPONSE DEPARTMENT A207 TOYOTA MOTOR SALES USA INC PO BOX 2991 TORRANCE CA 90509-9941 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES FPO - 40 - Social Security Number...
Warranty, Maitenance, Services Guide
Page 65
...handling for a single Owner s Manual is $3.00 for surface delivery. *** Air 1 and Air 2: No deliveries to be paid by the customer. Please call for prices: 1-800-622-2033 * SALES TAX IS REQUIRED EXCEPT IN THE FOLLOWING STATES: NEW HAMPSHIRE OREGON DELAWARE MONTANA NOTE: Manuals... Islands, and Hawaii shipped air only. Applicable duty charges are to P.O. Model Vehicle I.D. Repair Manuals 4Runner, Land Cruiser, RAV4,T100,Tacoma Electrical Systems Manual (Available in all models listed above) Automatic Transmission Manuals and Transaxle Service Manuals (Available in all models listed above) ...
...handling for a single Owner s Manual is $3.00 for surface delivery. *** Air 1 and Air 2: No deliveries to be paid by the customer. Please call for prices: 1-800-622-2033 * SALES TAX IS REQUIRED EXCEPT IN THE FOLLOWING STATES: NEW HAMPSHIRE OREGON DELAWARE MONTANA NOTE: Manuals... Islands, and Hawaii shipped air only. Applicable duty charges are to P.O. Model Vehicle I.D. Repair Manuals 4Runner, Land Cruiser, RAV4,T100,Tacoma Electrical Systems Manual (Available in all models listed above) Automatic Transmission Manuals and Transaxle Service Manuals (Available in all models listed above) ...