Warranty, Maitenance, Services Guide
Page 6
...invoice.) Current mileage on your vehicle warranty or any reason you still need assistance after contacting the dealership Customer Relations Manager, please call Toyota s Customer Assistance Center toll-free at: 1-800-331-4331 For our hearing and/or speech impaired customers, please call : Vehicle...effort to your vehicle glove box. Step 2: Call the Toyota Customer Assistance Center If for any special policy adjustments. The Customer Relations Manager has the responsibility to resolve most cases and will review your request and help us by providing the following information when...
...invoice.) Current mileage on your vehicle warranty or any reason you still need assistance after contacting the dealership Customer Relations Manager, please call Toyota s Customer Assistance Center toll-free at: 1-800-331-4331 For our hearing and/or speech impaired customers, please call : Vehicle...effort to your vehicle glove box. Step 2: Call the Toyota Customer Assistance Center If for any special policy adjustments. The Customer Relations Manager has the responsibility to resolve most cases and will review your request and help us by providing the following information when...
Warranty, Maitenance, Services Guide
Page 25
... Vehicle Limited Warranty. What Types of Toyota s complaint handling process,Toyota offers additional assistance through the COUNCIL OF BETTER BUSINESS BUREAUS (CBBBs ) BBB AUTO LINE arbitration program. However, BBB AUTO LINE will arbitrate your case by reviewing the facts, inspecting the vehicle, if necessary...the Lemon Law of your satisfaction through the first two steps of Disputes Are Eligible? BBB AUTO LINE arbitrates disputes involving Toyota s product reliability or warranty performance which has not been resolved to your state covers vehicles used primarily for commercial -...
... Vehicle Limited Warranty. What Types of Toyota s complaint handling process,Toyota offers additional assistance through the COUNCIL OF BETTER BUSINESS BUREAUS (CBBBs ) BBB AUTO LINE arbitration program. However, BBB AUTO LINE will arbitrate your case by reviewing the facts, inspecting the vehicle, if necessary...the Lemon Law of your satisfaction through the first two steps of Disputes Are Eligible? BBB AUTO LINE arbitrates disputes involving Toyota s product reliability or warranty performance which has not been resolved to your state covers vehicles used primarily for commercial -...
Warranty, Maitenance, Services Guide
Page 28
... will be allotted approximately 30 minutes to all testimony and review all of the information available and the applicable legal standards and render a decision within 10 working days of scheduled performance to ensure that Toyota has complied with the decision shortly after applying the appropriate ... forward the technical evaluation report to the BBB AUTO LINE arbitrator. A settlement satisfactory to all evidence is admissible. Then you and Toyota will be negotiated during the mediation/arbitration process prior to submission of the case to , repairs; At the oral hearing, all ...
... will be allotted approximately 30 minutes to all testimony and review all of the information available and the applicable legal standards and render a decision within 10 working days of scheduled performance to ensure that Toyota has complied with the decision shortly after applying the appropriate ... forward the technical evaluation report to the BBB AUTO LINE arbitrator. A settlement satisfactory to all evidence is admissible. Then you and Toyota will be negotiated during the mediation/arbitration process prior to submission of the case to , repairs; At the oral hearing, all ...