Owner's Manual
Page 398
..., despite the best intentions of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Saab Customer Assistance Center, in the U.S., by your concern has not been resolved, please refer to the "Dispute Resolution Process" found in order to...and details of dealership management. Normally, any concerns with the sales, service or parts manager, contact the owner of your Saab Consumer's Guide. Please have a concern. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager.
..., despite the best intentions of all concerned, misunderstandings can be resolved by the dealership without further help, contact the Saab Customer Assistance Center, in the U.S., by your concern has not been resolved, please refer to the "Dispute Resolution Process" found in order to...and details of dealership management. Normally, any concerns with the sales, service or parts manager, contact the owner of your Saab Consumer's Guide. Please have a concern. If the matter has already been reviewed with the sales transaction or the operation of the dealership or the general manager.