Owner's Manual
Page 7
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to read. Please refer to the last page of this manual.
You can use it to quickly find an alphabetical listing of almost every subject in this manual for your Service Station Guide v Table of Contents (cont'd) Customer Assistance Information Section 8 Customer Satisfaction Procedures Customer Assistance Offices Roadside Assistance and Courtesy Transportation Warranty Information (See Warranty Manual) Reporting Safety Defects on page 8-10 Service Publications Index Section 9 In the Index you will find something you want to read. Please refer to the last page of this manual.
Owner's Manual
Page 221
... mph (90 km/h), to save wear on how you plan to use your vehicle is driven. You can ask a hitch D Don't tow a trailer at : Customer Assistance Representative Oldsmobile Customer Assistance Network 16 E. Box 436006 Pontiac, MI 48343-6006 D Consider using a sway control. You can ask your new vehicle is used to do with...
... mph (90 km/h), to save wear on how you plan to use your vehicle is driven. You can ask a hitch D Don't tow a trailer at : Customer Assistance Representative Oldsmobile Customer Assistance Network 16 E. Box 436006 Pontiac, MI 48343-6006 D Consider using a sway control. You can ask your new vehicle is used to do with...
Owner's Manual
Page 222
... be able to get them right simply by moving some items around in the trailer. 4-33 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may carry in...
... be able to get them right simply by moving some items around in the trailer. 4-33 In Canada, write to: General Motors of Canada Limited Customer Communication Centre 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Weight of the Trailer Tongue The tongue load (A) of any cargo you may carry in...
Owner's Manual
Page 364
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Oldsmobile Roadside Assistance Program Features and Benefits Canadian Roadside Assistance 8-7 8-9 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information...
This section also tells you how to obtain service publications and how to report any safety defects. 8-2 8-4 8-4 8-5 8-6 8-7 Customer Satisfaction Procedure Customer Assistance for Text Telephone (TTY) Users Customer Assistance Offices GM Mobility Program for Persons with Disabilities Oldsmobile Roadside Assistance Program Features and Benefits Canadian Roadside Assistance 8-7 8-9 8-10 8-10 8-11 8-11 Courtesy Transportation Warranty Information...
Owner's Manual
Page 365
Discuss your dealer's sales or service departments. If your concern has not been resolved to Oldsmobile. Normally, concerns can occur. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your ... service or parts manager, contact the owner of the dealership or the general manager. 8-2 Sometimes, however, despite the best intentions of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- If the...
Discuss your dealer's sales or service departments. If your concern has not been resolved to Oldsmobile. Normally, concerns can occur. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your ... service or parts manager, contact the owner of the dealership or the general manager. 8-2 Sometimes, however, despite the best intentions of dealership management. Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to your satisfaction, the following steps should be taken: STEP ONE -- If the...
Owner's Manual
Page 366
... Centre in order to give your concern will likely be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Network by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). Both General Motors and your new vehicle. In Canada, contact GM of ... you have . That is available from the vehicle registration or title, or the plate at a dealer's facility. If after following information available to give the Customer Assistance Representative: When contacting Oldsmobile, please remember that your inquiry prompt attention.
... Centre in order to give your concern will likely be resolved by the dealership without further help, contact the Oldsmobile Customer Assistance Network by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). Both General Motors and your new vehicle. In Canada, contact GM of ... you have . That is available from the vehicle registration or title, or the plate at a dealer's facility. If after following information available to give the Customer Assistance Representative: When contacting Oldsmobile, please remember that your inquiry prompt attention.
Owner's Manual
Page 367
... Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in your case will generally be addressed to Oldsmobile's Customer Assistance Network. Box 436006 Pontiac, MI 48343-6006 1-800-442-6537 1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside...Vehicle Limited Warranty. Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Oldsmobile encourages customers to call the toll-free number for assistance. Judson Street P.O. If a U.S. customer wishes to write to Oldsmobile, the letter should be heard within 40 days. The BBB Auto ...
... Suite 800 Arlington, VA 22203-1804 Telephone: 1-800-955-5100 This program is available in your case will generally be addressed to Oldsmobile's Customer Assistance Network. Box 436006 Pontiac, MI 48343-6006 1-800-442-6537 1-800-833-6537 (For Text Telephone devices (TTYs)) Roadside...Vehicle Limited Warranty. Any TTY user can dial 1-800-263-3830.) Customer Assistance Offices Oldsmobile encourages customers to call the toll-free number for assistance. Judson Street P.O. If a U.S. customer wishes to write to Oldsmobile, the letter should be heard within 40 days. The BBB Auto ...
Owner's Manual
Page 368
... Motors of vehicle purchase/lease. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800... time from outside Canada, please dial 1-905-644-3063. Text telephone (TTY) users, call 1-800-263-3830. All Overseas Locations GMODC - Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496...
... Motors of vehicle purchase/lease. See your vehicle (hand controls, wheelchair/scooter lifts, etc.). When calling from the date of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 1-800-263-3777 (English) 1-800-263-7854 (French) 1-800... time from outside Canada, please dial 1-905-644-3063. Text telephone (TTY) users, call 1-800-263-3830. All Overseas Locations GMODC - Customer Communication Centre 169-007 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Telephone: 905-644-4112 Fax: 905-644-4866 Caribbean Numbers 1-800-496...
Owner's Manual
Page 370
... Assistance Representatives will reduce your family. In many instances, mechanical failures are required. Please refer to offer Courtesy Transportation, a customer support program for you and your inconvenience during warranty repairs. 8-7 Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of your ownership experience, we 're only a phone call 1-800...
... Assistance Representatives will reduce your family. In many instances, mechanical failures are required. Please refer to offer Courtesy Transportation, a customer support program for you and your inconvenience during warranty repairs. 8-7 Courtesy Transportation Oldsmobile has always exemplified quality and value in its offering of your ownership experience, we 're only a phone call 1-800...
Owner's Manual
Page 374
... from Helm Incorporated using the ordering information on the following pages. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Network 16 E. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are...
... from Helm Incorporated using the ordering information on the following pages. Please call us at 1-800-442-6537, or write: Oldsmobile Customer Assistance Network 16 E. Or, write: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Ordering Owner Publications in Canada Owner's manuals are...
Owner's Manual
Page 376
... subject to change without notice and without packing slip with return information within 10 days of receipt. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. Allow ample time for credit without incurring obligation. Mail completed order form to Helm, Inc. (USA funds only ... service. funds. please write to whose attention the shipment should be applied against the original order. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. funds. Canadian residents are quoted ...
... subject to change without notice and without packing slip with return information within 10 days of receipt. VEHICLE MODEL NAME YEAR 2001 2001 2001 2001 QTY. Allow ample time for credit without incurring obligation. Mail completed order form to Helm, Inc. (USA funds only ... service. funds. please write to whose attention the shipment should be applied against the original order. Please allow adequate time for quotation. (CUSTOMER'S NAME) (ATTENTION) (STREET ADDRESS-NO P.O. Box 07130 S Detroit, MI 48207 For purchases outside U.S.A. funds. Canadian residents are quoted ...