Scheduled Maintenance Guide 5th Printing
Page 2
..., Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In the Middle East and North Africa, contact: Ford Middle East and North...
..., Michigan 48126 1-800-392-3673 (FORD) TDD for the hearing impaired: 1-800-232-5952 In Canada, contact: Customer Assistance Center Ford Motor Company of Canada, Limited P.O. Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In the Middle East and North Africa, contact: Ford Middle East and North...
Scheduled Maintenance Guide 5th Printing
Page 8
... most from routine maintenance like brake service, check out the value your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor limited warranty. Genuine Ford and Motorcraft Replacement Parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. Value Shopping for Your Vehicle's Maintenance...
... most from routine maintenance like brake service, check out the value your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor limited warranty. Genuine Ford and Motorcraft Replacement Parts Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. Value Shopping for Your Vehicle's Maintenance...
Scheduled Maintenance Guide 5th Printing
Page 12
... value. They are manufactured to help you are made by Ford Motor Company. The collision shop Many Ford, Lincoln, and Mercury Dealerships offer collision repair services. The right collision parts can help your vehicle. Your rights as those on genuine Ford replacement ...the manufacturer to help with the right parts. Parts Genuine Ford Collision Parts are a few pointers to meet stringent criteria for limited warranty details. See your vehicle is often complicated and confusing. QUALITY CARE MAINTENANCE COLLISION An accident is an upsetting experience and ...
... value. They are manufactured to help you are made by Ford Motor Company. The collision shop Many Ford, Lincoln, and Mercury Dealerships offer collision repair services. The right collision parts can help your vehicle. Your rights as those on genuine Ford replacement ...the manufacturer to help with the right parts. Parts Genuine Ford Collision Parts are a few pointers to meet stringent criteria for limited warranty details. See your vehicle is often complicated and confusing. QUALITY CARE MAINTENANCE COLLISION An accident is an upsetting experience and ...
Scheduled Maintenance Guide 5th Printing
Page 46
... at the indicated intervals and the maintenance be replaced every 50,000 miles. In addition, this maintenance item will not nullify the emission warranty or limit recall liability prior to be replaced every 3,000 miles or 3 months, whichever occurs first, during extended trailer tow operation above 21 Celsius (70 degrees Fahrenheit...
... at the indicated intervals and the maintenance be replaced every 50,000 miles. In addition, this maintenance item will not nullify the emission warranty or limit recall liability prior to be replaced every 3,000 miles or 3 months, whichever occurs first, during extended trailer tow operation above 21 Celsius (70 degrees Fahrenheit...
Warranty Guide 5th Printing
Page 1
... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. P.O. Your...
... Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Canada: Ford Motor Company of Canada, Limited Customer Relationship Centre P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. P.O. Your...
Warranty Guide 5th Printing
Page 3
... Engine Coverage What Is Not Covered? 4. Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 2 2 3 3 4 5 5 5 6 6 7 7 10 10 11 11 THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Table of Contents 1. Do Warranties Apply In Other Countries? 3.
... Engine Coverage What Is Not Covered? 4. Virgin Islands) 5. FEDERAL REQUIREMENTS FOR EMISSIONS WARRANTIES Quick Reference: Emissions Warranty Coverage 1 2 2 2 2 2 3 3 4 5 5 5 6 6 7 7 10 10 11 11 THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2004-MODEL VEHICLE Quick Reference: Warranty Coverage What Is Covered? Table of Contents 1. Do Warranties Apply In Other Countries? 3.
Warranty Guide 5th Printing
Page 5
...Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7), except that , depending on the warranty repair needed, the vehicle may also take your 2004-model car or light truck. Ford Motor Vehicle Assurance Company (a subsidiary of any...Rating (pages 11-24). Certain warranty repairs require special training though, so not all warranty repairs. When you need to the New Vehicle Limited Warranty. This booklet explains in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hampshire, New Jersey, New York, South Dakota, Vermont, ...
...Ford Motor Company, The American Road, Dearborn, MI 48121) provides the New Vehicle Limited Warranty (pages 4-7), except that , depending on the warranty repair needed, the vehicle may also take your 2004-model car or light truck. Ford Motor Vehicle Assurance Company (a subsidiary of any...Rating (pages 11-24). Certain warranty repairs require special training though, so not all warranty repairs. When you need to the New Vehicle Limited Warranty. This booklet explains in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hampshire, New Jersey, New York, South Dakota, Vermont, ...
Warranty Guide 5th Printing
Page 7
...warranty repairs made during the warranty periods for additional customer assistance reference information. 3 Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts.... Please have mandated alternate time coverage periods for warranty refund consideration. The New Vehicle Limited Warranty and the Emissions ...
...warranty repairs made during the warranty periods for additional customer assistance reference information. 3 Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts.... Please have mandated alternate time coverage periods for warranty refund consideration. The New Vehicle Limited Warranty and the Emissions ...
Warranty Guide 5th Printing
Page 8
... light truck is suitable for your transportation, or for it was sold); The new vehicle limited warranty for any other obligation or liability in connection with your 2004-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have some implied warranties. NOTE: If you are not responsible for...not apply to the applicable time period provided by your vehicle. Some states do not allow Ford or Ford Motor Vehicle Assurance Company to limit how long an implied warranty lasts or to the EMISSIONS WARRANTIES described on pages 11-24. 3. or • an implied warranty of...
... light truck is suitable for your transportation, or for it was sold); The new vehicle limited warranty for any other obligation or liability in connection with your 2004-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have some implied warranties. NOTE: If you are not responsible for...not apply to the applicable time period provided by your vehicle. Some states do not allow Ford or Ford Motor Vehicle Assurance Company to limit how long an implied warranty lasts or to the EMISSIONS WARRANTIES described on pages 11-24. 3. or • an implied warranty of...
Warranty Guide 5th Printing
Page 9
...Bumper to Bumper coverage, Safety Restraint coverage, Corrosion coverage, and 6.0L/7.3L PowerStroke Diesel Engine coverage. The New Vehicle Limited Warranty coverage is Not Covered? (pages 7-9) WHAT IS COVERED? Please refer to Bumper Coverage lasts for three years unless you... all parts on your coverage lasts. Items or conditions that are not covered by the New Vehicle Limited Warranty are defective in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation ...
...Bumper to Bumper coverage, Safety Restraint coverage, Corrosion coverage, and 6.0L/7.3L PowerStroke Diesel Engine coverage. The New Vehicle Limited Warranty coverage is Not Covered? (pages 7-9) WHAT IS COVERED? Please refer to Bumper Coverage lasts for three years unless you... all parts on your coverage lasts. Items or conditions that are not covered by the New Vehicle Limited Warranty are defective in service • miles driven Your New Vehicle Limited Warranty TYPE OF COVERAGE YEARS IN SERVICE/MILES DRIVEN BUMPER TO BUMPER SAFETY RESTRAINT SYSTEM CORROSION (Perforation ...
Warranty Guide 5th Printing
Page 10
...) against corrosion due to Bumper Warranty (3 years or 36,000 miles, whichever occurs first). 6 Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the warranty start date and lasts for tire repairs, replacements, or adjustments due to substitute for 5 ... your vehicle, the dealer will be used. Tire replacements under the terms of the charges to tires on your New Vehicle Limited Warranty, Corrosion Coverage begins at the warranty start date and covers body sheet metal panels against defects in factory-supplied materials or...
...) against corrosion due to Bumper Warranty (3 years or 36,000 miles, whichever occurs first). 6 Safety Restraint Coverage Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins at the warranty start date and lasts for tire repairs, replacements, or adjustments due to substitute for 5 ... your vehicle, the dealer will be used. Tire replacements under the terms of the charges to tires on your New Vehicle Limited Warranty, Corrosion Coverage begins at the warranty start date and covers body sheet metal panels against defects in factory-supplied materials or...
Warranty Guide 5th Printing
Page 11
...material for 12 months or 12,000 miles, whichever occurs first. 6.0L/7.3L PowerStrokeா Diesel Engine Coverage The New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in factory-supplied materials or workmanship for each repair visit. Damage Caused... • fire or explosion • using the vehicle as a stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by: • alterations or modifications of the vehicle, including the body, chassis, or components,...
...material for 12 months or 12,000 miles, whichever occurs first. 6.0L/7.3L PowerStrokeா Diesel Engine Coverage The New Vehicle Limited Warranty covers certain direct injection diesel engine components against defects in factory-supplied materials or workmanship for each repair visit. Damage Caused... • fire or explosion • using the vehicle as a stationary power source Damage Caused by Alteration or Modification The New Vehicle Limited Warranty does not cover any damage caused by: • alterations or modifications of the vehicle, including the body, chassis, or components,...
Warranty Guide 5th Printing
Page 12
...Wheel alignments and tire • tire rotation balancing • cleaning/polishing • Brake pad/lining Some maintenance and wear items have limited coverage, as follows: • wiper blade replacements are not covered beyond 12 months in service, regardless of miles driven, even though... deterioration and damage of paint, trim, upholstery, and other appearance items that affect these systems (for example, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing powertrain components Damage Caused...
...Wheel alignments and tire • tire rotation balancing • cleaning/polishing • Brake pad/lining Some maintenance and wear items have limited coverage, as follows: • wiper blade replacements are not covered beyond 12 months in service, regardless of miles driven, even though... deterioration and damage of paint, trim, upholstery, and other appearance items that affect these systems (for example, but are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing powertrain components Damage Caused...
Warranty Guide 5th Printing
Page 13
... or dismounting, or tire repair • tire vibration or ride harshness and uneven or rapid tire wear. However, limited coverage for these conditions will void the New Vehicle Limited Warranty • any Ford or Mercury vehicles (except Excursion modified by a warare not covered beyond 12 ranty repair) are converted to under or over...
... or dismounting, or tire repair • tire vibration or ride harshness and uneven or rapid tire wear. However, limited coverage for these conditions will void the New Vehicle Limited Warranty • any Ford or Mercury vehicles (except Excursion modified by a warare not covered beyond 12 ranty repair) are converted to under or over...
Warranty Guide 5th Printing
Page 14
...to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your 2004-model Ford Excursion Truck Limousine for details of the Ford Excursion Limousine Limited Warranty. Excursion Limousine Limited Warranty If you are driving a daily rental unit). For daily rental units...; fuel delivery • jump starts • lock-out assistance The Roadside Assistance Program is eligible for the Ford Excursion Truck Limousine Limited Warranty Coverage for additional details about the 800A Limousine Builder's Package. 10 For emergency roadside assistance, call 1-800-241-3673 (FORD...
...to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your 2004-model Ford Excursion Truck Limousine for details of the Ford Excursion Limousine Limited Warranty. Excursion Limousine Limited Warranty If you are driving a daily rental unit). For daily rental units...; fuel delivery • jump starts • lock-out assistance The Roadside Assistance Program is eligible for the Ford Excursion Truck Limousine Limited Warranty Coverage for additional details about the 800A Limousine Builder's Package. 10 For emergency roadside assistance, call 1-800-241-3673 (FORD...
Warranty Guide 5th Printing
Page 18
... details about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of Parts Also covered by emissions warranties. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until : (a) the first...
... details about the specific parts covered by the Emissions Defect Warranty, contact your Owner Guide and the Scheduled Maintenance Guide; or (b) the time or mileage limits of Parts Also covered by emissions warranties. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until : (a) the first...
Warranty Guide 5th Printing
Page 28
... system of the vehicle, commercial loss or, other than resale and to each subsequent purchaser that this vehicle as manufactured by Ford, which is not limited to any person with the U.S. EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 24 EPA Medium and Heavy Trucks Noise Emission...
... system of the vehicle, commercial loss or, other than resale and to each subsequent purchaser that this vehicle as manufactured by Ford, which is not limited to any person with the U.S. EPA Noise Control Regulations, including ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS. 24 EPA Medium and Heavy Trucks Noise Emission...
Warranty Guide 5th Printing
Page 30
.... You may apply to the Board if you may not be eligible to discontinue this booklet. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to participate in achieving satisfaction by certain state laws. For details, please refer to your dealer or write to your Owner...
.... You may apply to the Board if you may not be eligible to discontinue this booklet. Ford Motor Company reserves the right to change eligibility limitations, modify procedures, and/or to participate in achieving satisfaction by certain state laws. For details, please refer to your dealer or write to your Owner...
Warranty Guide 5th Printing
Page 32
..., applicable Emissions Warranty may also be voided, and the vehicle modifier may determine whether the vehicle is voided. You may be used. 2004-model year and later Excursions must have the brake hydro-boost and tire upgrade. Important information about ambulance conversions Ford vehicles are suitable for... maximum extension of 140 inches beyond the standard wheel base, or has a GVWR of over 11,000 pounds, then the New Vehicle Limited warranty is voided and any Ford Extended Service Plan (ESP) contract is equipped with the Ford Ambulance Prep Package by contacting the ambulance ...
..., applicable Emissions Warranty may also be voided, and the vehicle modifier may determine whether the vehicle is voided. You may be used. 2004-model year and later Excursions must have the brake hydro-boost and tire upgrade. Important information about ambulance conversions Ford vehicles are suitable for... maximum extension of 140 inches beyond the standard wheel base, or has a GVWR of over 11,000 pounds, then the New Vehicle Limited warranty is voided and any Ford Extended Service Plan (ESP) contract is equipped with the Ford Ambulance Prep Package by contacting the ambulance ...
Customer Assistance Guide 2nd Printing
Page 2
... our customer assistance representatives will use your questions. M e r c u r y C o m m i t m e n t ® Customer Assistance Center If you 're a valued Mercury driver, we've attached Mercury Commitment® Owner Identification Cards to -Bumper Limited Warranty, covering your dealership. Or, dial the Mercury Assistance Center at 800-392-3673 and one of the road with valuable support so you...
... our customer assistance representatives will use your questions. M e r c u r y C o m m i t m e n t ® Customer Assistance Center If you 're a valued Mercury driver, we've attached Mercury Commitment® Owner Identification Cards to -Bumper Limited Warranty, covering your dealership. Or, dial the Mercury Assistance Center at 800-392-3673 and one of the road with valuable support so you...