Owner's Manual
Page 167
...DSB's independent administrator. You will then be eligible, you to use certified mail, with return receipt requested. Your application is reviewed and, if it to the address provided on your vehicle ownership license. • The date of repair(s) and mileage at...action you expect to resolve your concern. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The ...
...DSB's independent administrator. You will then be eligible, you to use certified mail, with return receipt requested. Your application is reviewed and, if it to the address provided on your vehicle ownership license. • The date of repair(s) and mileage at...action you expect to resolve your concern. Customer Assistance Board membership The Board consists of: • Three consumer representatives • A Ford or Lincoln Mercury dealership representative Consumer candidates for Board membership are recruited and trained by the dealer(s) and Ford Motor Company. • The ...
Owner's Manual
Page 168
...is your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Making a decision Board members review all requested information is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not a requirement and the Board will...American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law. Every effort is made to decide the case within ...
...is your dealer or write/call to the Board at the following address/phone number: Dispute Settlement Board P.O. Making a decision Board members review all requested information is reviewed, the Board mails you would like to make an oral presentation before the Board, this is not a requirement and the Board will...American Customer Relationship Center at 1-800-392-3673 (Ford), TDD for the Board to consider some cases, on the dealer) but not on consumers who are free to pursue other remedies available to them under state or federal law. Every effort is made to decide the case within ...