Scheduled Maintenance Guide 3rd Printing
Page 1
...(787) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Caribbean, Central America, Israel and Sub-Saharan Africa, contact: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Telephone: (313) 594-4857 ...Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and...
...(787) 782-5959 Fax: (787) 781-8975 E-mail: [email protected] In Caribbean, Central America, Israel and Sub-Saharan Africa, contact: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive, Fairlane Business Park #3 Allen Park, MI 48101 U.S.A. Telephone: (313) 594-4857 ...Zayed Road Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 In the US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) In Puerto Rico and...
Scheduled Maintenance Guide 3rd Printing
Page 2
... 2 Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part ...
... 2 Ford may change the contents without notice and without written authorization from Ford Motor Company. Reproduction by any means, electronic or mechanical including photocopying, recording or by any information storage and retrieval system or translation in whole or part ...
Scheduled Maintenance Guide 3rd Printing
Page 4
... scheduled maintenance specific in this guide. It is performed and that all scheduled maintenance is the owner's responsibility to genuine Ford Motor Company parts in this guide will pay dividends in the form of the work performed is always recorded in performance and durability.... and its emission control systems, it . Ford strongly recommends the use of your vehicle. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality Care Center has factory trained technicians who can perform the required maintenance using genuine Ford parts. This guide describes...
... scheduled maintenance specific in this guide. It is performed and that all scheduled maintenance is the owner's responsibility to genuine Ford Motor Company parts in this guide will pay dividends in the form of the work performed is always recorded in performance and durability.... and its emission control systems, it . Ford strongly recommends the use of your vehicle. Your Ford or Lincoln Mercury dealer, or Ford or Lincoln Mercury Quality Care Center has factory trained technicians who can perform the required maintenance using genuine Ford parts. This guide describes...
Warranty Guide 5th Printing
Page 1
... 971-4-3327299 E-Mail: [email protected] If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) TDD for hearing impaired: ...1-800-232-5952 In Caribbean, Central America, Israel and Sub-Saharan Africa: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax...
... 971-4-3327299 E-Mail: [email protected] If the inquiry or concern cannot be resolved at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) TDD for hearing impaired: ...1-800-232-5952 In Caribbean, Central America, Israel and Sub-Saharan Africa: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax...
Warranty Guide 5th Printing
Page 5
... dealer's handling of the warranty provider. 1 1. If a particular dealership cannot assist you receive and your 2002-model car or light truck. Introduction Ford Motor Company and your selling dealer would like you to return to it for that was given to you when ...New Vehicle Limited Warranty (pages 4-7). If you bought a previously owned 2002-model vehicle, you took delivery of your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Ford Motor Company or Ford Motor Vehicle Assurance Company (a subsidiary of the New Vehicle Limited Warranty and the...
... dealer's handling of the warranty provider. 1 1. If a particular dealership cannot assist you receive and your 2002-model car or light truck. Introduction Ford Motor Company and your selling dealer would like you to return to it for that was given to you when ...New Vehicle Limited Warranty (pages 4-7). If you bought a previously owned 2002-model vehicle, you took delivery of your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Ford Motor Company or Ford Motor Vehicle Assurance Company (a subsidiary of the New Vehicle Limited Warranty and the...
Warranty Guide 5th Printing
Page 6
... needs. Make sure that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to comply with all of your dealership within one week. For details, see any damage to paint, sheet metal, upholstery, or...
... needs. Make sure that a vehicle was damaged before he or she took delivery. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to comply with all of your dealership within one week. For details, see any damage to paint, sheet metal, upholstery, or...
Warranty Guide 5th Printing
Page 7
... provide no-cost, service-type improvements - Federalized Territory for warranty refund consideration. Ford Motor Company dealer for a repair that is applicable to save the paid by Ford Motor Company or one of the applicable warranty. If you do have your Scheduled Maintenance Guide... made during the warranty periods for additional customer assistance reference information. 3 warranty. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts.
... provide no-cost, service-type improvements - Federalized Territory for warranty refund consideration. Ford Motor Company dealer for a repair that is applicable to save the paid by Ford Motor Company or one of the applicable warranty. If you do have your Scheduled Maintenance Guide... made during the warranty periods for additional customer assistance reference information. 3 warranty. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts.
Warranty Guide 5th Printing
Page 8
... a particular purpose (that you lose, for any inconvenience you might be caused, for the loss of your transportation, or for your 2002-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have: • an implied warranty of incidental and consequential damages under the NEW... applicable to the applicable time period provided by your dealer are an eligible U.S. 3. You may have some implied warranties. Ford, Ford Motor Vehicle Assurance Company and your dealer, you may not apply to the EMISSIONS WARRANTIES described on pages 11-24. These implied warranties are limited...
... a particular purpose (that you lose, for any inconvenience you might be caused, for the loss of your transportation, or for your 2002-model vehicle Your NEW VEHICLE LIMITED WARRANTY gives you may have: • an implied warranty of incidental and consequential damages under the NEW... applicable to the applicable time period provided by your dealer are an eligible U.S. 3. You may have some implied warranties. Ford, Ford Motor Vehicle Assurance Company and your dealer, you may not apply to the EMISSIONS WARRANTIES described on pages 11-24. These implied warranties are limited...
Warranty Guide 5th Printing
Page 9
..., and 7.3L PowerStroke Diesel Engine coverage. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. For more details on coverage, see: ¬ What is Covered? (pages 5-7) ¬ What is provided by Ford...
..., and 7.3L PowerStroke Diesel Engine coverage. QUICK REFERENCE: WARRANTY COVERAGE This chart gives a general summary of your warranty coverage provided by Ford Motor Company or Ford Motor Vehicle Assurance Company, a subsidiary of Ford Motor Company. For more details on coverage, see: ¬ What is Covered? (pages 5-7) ¬ What is provided by Ford...
Warranty Guide 5th Printing
Page 10
... prorated amount for tire repairs, replacements, or adjustments due to any Ford Motor Company dealership for a covered repair (replacement or adjustment), you . Items or conditions that are not covered by Ford. Motor Company dealers will repair, replace, or adjust all parts on your new ...separate warranties apply to a defect in factory-supplied materials or workmanship. During the Bumper to Bumper Coverage period, your authorized Ford Motor Company dealer has the desire to ensure your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against corrosion due ...
... prorated amount for tire repairs, replacements, or adjustments due to any Ford Motor Company dealership for a covered repair (replacement or adjustment), you . Items or conditions that are not covered by Ford. Motor Company dealers will repair, replace, or adjust all parts on your new ...separate warranties apply to a defect in factory-supplied materials or workmanship. During the Bumper to Bumper Coverage period, your authorized Ford Motor Company dealer has the desire to ensure your vehicle's safety belts and air bag Supplemental Restraint System (SRS) against corrosion due ...
Warranty Guide 5th Printing
Page 11
... for five years after the vehicle leaves Ford's control 7 For more information, see pages 11-24. including the body, chassis, or components - Ford Motor Company or Ford Motor Vehicle Assurance Company covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers...
... for five years after the vehicle leaves Ford's control 7 For more information, see pages 11-24. including the body, chassis, or components - Ford Motor Company or Ford Motor Vehicle Assurance Company covers these components: cylinder block, heads and all internal parts, intake and exhaust manifolds, flywheel, timing gear, harmonic balancer, valve covers...
Warranty Guide 5th Printing
Page 14
...other warranty. For daily rental units that must be towed because a covered part has failed during the Bumper to the nearest Ford Motor Company dealership. 10 4. If you need towing after Bumper to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your...Roadside Assistance Program (unless you are driving a daily rental unit). Under this program Ford will cover: • towing to the nearest Ford Motor Company dealership, or towing to Bumper Warranty Coverage (three years or 36,000 miles, whichever occurs first). In addition ...ROADSIDE SERVICE ASSISTANCE (...
...other warranty. For daily rental units that must be towed because a covered part has failed during the Bumper to the nearest Ford Motor Company dealership. 10 4. If you need towing after Bumper to Bumper Coverage has ended, Ford can arrange roadside assistance and charge your...Roadside Assistance Program (unless you are driving a daily rental unit). Under this program Ford will cover: • towing to the nearest Ford Motor Company dealership, or towing to Bumper Warranty Coverage (three years or 36,000 miles, whichever occurs first). In addition ...ROADSIDE SERVICE ASSISTANCE (...
Warranty Guide 5th Printing
Page 15
... vehicle communication link (VCL) module for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements.
... vehicle communication link (VCL) module for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements.
Warranty Guide 5th Printing
Page 16
... (vehicles with a GVWR over 8,500 pounds) are provided coverage for repair, replacement, or adjustment of 8,500 pounds or less), Ford Motor Company also provides coverage, including labor and diagnosis, for 8 years or 80,000 miles (whichever occurs first) for these emissions parts: ... emissions diagnostic device • vehicle communication link (VCL) module 12 EMISSIONS DEFECT WARRANTY COVERAGE Under the Emissions Defect Warranty, Ford Motor Company provides coverage for passenger car and light duty trucks. on pages 13-14. Under the Emissions Performance Warranty for passenger cars...
... (vehicles with a GVWR over 8,500 pounds) are provided coverage for repair, replacement, or adjustment of 8,500 pounds or less), Ford Motor Company also provides coverage, including labor and diagnosis, for 8 years or 80,000 miles (whichever occurs first) for these emissions parts: ... emissions diagnostic device • vehicle communication link (VCL) module 12 EMISSIONS DEFECT WARRANTY COVERAGE Under the Emissions Defect Warranty, Ford Motor Company provides coverage for passenger car and light duty trucks. on pages 13-14. Under the Emissions Performance Warranty for passenger cars...
Warranty Guide 5th Printing
Page 17
...; Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold 13 Under Emissions Performance Warranty Coverage, Ford Motor Company will pass the applicable state or local government test using test procedures and standards set by both the Emissions Defect Warranty and the Emissions...
...; Evaporative Emission Control System • Exhaust Gas Recirculation (EGR) System • Exhaust Heat Control Valve • Exhaust Manifold 13 Under Emissions Performance Warranty Coverage, Ford Motor Company will pass the applicable state or local government test using test procedures and standards set by both the Emissions Defect Warranty and the Emissions...
Warranty Guide 5th Printing
Page 18
or (b) the time or mileage limits of parts, above. Your Ford Motor Company dealer maintains a complete list of parts covered by the Emissions Defect Warranty, contact your vehicle or a part has failed because of Parts Also covered...) • Fuel Tank Pressure Control Valve (1) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Ford Motor Company may deny you warranty coverage if your dealer. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until...
or (b) the time or mileage limits of parts, above. Your Ford Motor Company dealer maintains a complete list of parts covered by the Emissions Defect Warranty, contact your vehicle or a part has failed because of Parts Also covered...) • Fuel Tank Pressure Control Valve (1) • Idle Air Bypass Valve • Ignition Coil and/or Control Module • Intake Manifold • Intercooler Assembly - Ford Motor Company may deny you warranty coverage if your dealer. Concerning parts that should be replaced on a certain maintenance schedule: these parts remain under warranty until...
Warranty Guide 5th Printing
Page 19
... emissions control warranty to Federal Emission warranties (Page 11). California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for sale in addition to owners of their estimated replacement cost at the time the California Air Resources Board certified...
... emissions control warranty to Federal Emission warranties (Page 11). California requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides under California requirements for sale in addition to owners of their estimated replacement cost at the time the California Air Resources Board certified...
Warranty Guide 5th Printing
Page 20
... will be made by Ford to ensure that your car or light truck passes the inspection. This is your 2002-model vehicle. In California, new motor vehicles must warrant the emission control system on your vehicle for 7 years or 70,000 miles is defective, the part will be ... is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on page 19 with coverage for the periods of your vehicle. Manufacturer's Warranty Coverage...
... will be made by Ford to ensure that your car or light truck passes the inspection. This is your 2002-model vehicle. In California, new motor vehicles must warrant the emission control system on your vehicle for 7 years or 70,000 miles is defective, the part will be ... is certified for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor Company are pleased to explain the emission control system warranty on page 19 with coverage for the periods of your vehicle. Manufacturer's Warranty Coverage...
Warranty Guide 5th Printing
Page 21
... dealer as soon as a problem exists. As the vehicle owner, you retain all scheduled maintenance. Ford recommends that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of ...
... dealer as soon as a problem exists. As the vehicle owner, you retain all scheduled maintenance. Ford recommends that Ford Motor Company may deny you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD) or the California Air Resources Board at: State of ...
Warranty Guide 5th Printing
Page 24
Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed because of covered parts. Concerning parts that should be replaced on the ..., brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are covered by the Defects Warranty, contact your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide...
Ford Motor Company may deny you warranty coverage if your vehicle or a part has failed because of covered parts. Concerning parts that should be replaced on the ..., brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel lines, and wiring harnesses that are covered by the Defects Warranty, contact your dealer. Your Ford Motor Company dealer maintains a complete list of abuse, neglect, improper maintenance, unapproved modifications, or any items included in your Owner Guide and the Scheduled Maintenance Guide...