Scheduled Maintenance Guide 3rd Printing
Page 1
...971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 If the inquiry or concern cannot be resolved at the dealership. 3. P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns about your selling/servicing dealership. 2. Box 11957, Caparra Heights Station ... US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center.
...971-4-326084 Fax: 971-4-327299 E-mail: [email protected] 1 If the inquiry or concern cannot be resolved at the dealership. 3. P.O. Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns about your selling/servicing dealership. 2. Box 11957, Caparra Heights Station ... US, contact: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive, P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Assistance Center.
Warranty Guide 5th Printing
Page 1
... inquiry or concern cannot be resolved at the dealership. 3. P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 11957 Caparra Heights Station San... Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. Your satisfaction is our...
... inquiry or concern cannot be resolved at the dealership. 3. P.O. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership level, please contact the Ford Customer Relationship Center. Box 11957 Caparra Heights Station San... Tower 17th Floor Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] Contact your Sales Representative or Service Advisor at your vehicle, we suggest you have questions or concerns with your selling/servicing dealership. 2. Your satisfaction is our...
Warranty Guide 5th Printing
Page 7
...learn whether any adjustment program is covered under the U.S. You will not be sure to a U.S. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. WHO PAYS ... to increase your overall satisfaction with your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; or • it was originally sold or leased by you, the owner of these two requirements, you do have your ...
...learn whether any adjustment program is covered under the U.S. You will not be sure to a U.S. Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. WHO PAYS ... to increase your overall satisfaction with your vehicle if: • it was originally purchased through the Ford Worldwide Direct Marketing Operations Military Sales Program; or • it was originally sold or leased by you, the owner of these two requirements, you do have your ...
Warranty Guide 5th Printing
Page 19
... of their estimated replacement cost at the time the California Air Resources Board certified your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California. ***Diesel engine vehicles are four warranties: • Short-Term Defects ...Warranty (page 16) ¬ What Is Covered? (pages 18-20) ¬ What Is Not Covered? (page 20) 15 There are covered for sale in California, Maine, Massachusetts, New York or Vermont. This coverage is in addition to owners of vehicles certified for...
... of their estimated replacement cost at the time the California Air Resources Board certified your Vehicle Emissions Control Information label will indicate certified for sale in California or conforms to California regulations) and registered in California. ***Diesel engine vehicles are four warranties: • Short-Term Defects ...Warranty (page 16) ¬ What Is Covered? (pages 18-20) ¬ What Is Not Covered? (page 20) 15 There are covered for sale in California, Maine, Massachusetts, New York or Vermont. This coverage is in addition to owners of vehicles certified for...
Warranty Guide 5th Printing
Page 20
... the part will be repaired or replaced by Ford to explain the emission control system warranty on page 19 with coverage for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor ... truck passes the inspection. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on your 2002-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is your emission control system PERFORMANCE WARRANTY...
... the part will be repaired or replaced by Ford to explain the emission control system warranty on page 19 with coverage for sale in California and registered in California, Maine, Massachusetts, New York or Vermont.) The California Air Resources Board and Ford Motor ... truck passes the inspection. For 7 years or 70,000 miles (whichever first occurs): If an emissions-related part listed on your 2002-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle is your emission control system PERFORMANCE WARRANTY...
Owner Guide 1st Printing
Page 177
...are unsatisfied with the service you are receiving, follow these steps: 1. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your Sales Representative or Service Advisor at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza... your vehicle needs service, or if you need to perform all warranty repairs. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford...
...are unsatisfied with the service you are receiving, follow these steps: 1. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at your Sales Representative or Service Advisor at the dealership. 3. In the United States: Ford Motor Company Customer Relationship Center 16800 Executive Plaza... your vehicle needs service, or if you need to perform all warranty repairs. Away from home If you own a Ford or Mercury vehicle and are away from home when your vehicle. Customer Assistance GETTING THE SERVICES YOU NEED At home Ford Motor Company and Ford...
Owner Guide 1st Printing
Page 180
... Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. Unresolved warranty repair concerns or vehicle performance concerns... as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for family...
... Concerns are eligible for review, except those involving: • a non-Ford product • a non-Ford dealership • sales disputes between customer and dealer except those associated with warranty repairs or concerns with non-U.S. Unresolved warranty repair concerns or vehicle performance concerns... as on Ford and Lincoln Mercury cars and Ford and Lincoln Mercury light trucks which are within the terms of any applicable written new vehicle warranty are ineligible for family...