Owner Guide 2nd Printing
Page 275
...law. THE DISPUTE SETTLEMENT BOARD (U.S. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are eligible for warranty disputes • available free to owners and lessees of... or the Mediation/Arbitration Program (Canada). ONLY) The Dispute Settlement Board is • an independent, thirdĆparty arbitration program for review, except those involving: • a nonĆFord product • a nonĆFord dealership Customer assistance Please have the following ...
...law. THE DISPUTE SETTLEMENT BOARD (U.S. Unresolved warranty repair concerns or vehicle performance as designed concerns on Ford, Mercury and Lincoln cars and Ford, Mercury and Lincoln light trucks which are eligible for warranty disputes • available free to owners and lessees of... or the Mediation/Arbitration Program (Canada). ONLY) The Dispute Settlement Board is • an independent, thirdĆparty arbitration program for review, except those involving: • a nonĆFord product • a nonĆFord dealership Customer assistance Please have the following ...
Owner Guide 2nd Printing
Page 276
... consulting firm. For example see the unique brochures for Board membership are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and in the DSB brochure and mail it is chosen from Ford and LincolnĆMercury dealership management, recognized for their business leadership qualities.
... consulting firm. For example see the unique brochures for Board membership are ineligible for review if the New Vehicle Limited Warranty has expired at receipt of your application and in the DSB brochure and mail it is chosen from Ford and LincolnĆMercury dealership management, recognized for their business leadership qualities.
Owner Guide 2nd Printing
Page 277
... contacted at a fair and impartial decision. While it may be requested by the Board as well. Oral presentation may take longer for Board review. Since the Board generally meets once a month, it is made to make an oral presentation before the Board, this is received by the... Board. Every effort is made . Customer assistance To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case ...
... contacted at a fair and impartial decision. While it may be requested by the Board as well. Oral presentation may take longer for Board review. Since the Board generally meets once a month, it is made to make an oral presentation before the Board, this is received by the... Board. Every effort is made . Customer assistance To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case ...
Owner Guide 2nd Printing
Page 278
... is without charge or obligation, call your dealer or write/call to the Board at 1Ć800Ć392Ć3673 (Ford). These impartial arbitrators review the positions of Canada. This procedure is reviewed, the Board mails you continue to feel that the efforts by writing to resolve disputes.
... is without charge or obligation, call your dealer or write/call to the Board at 1Ć800Ć392Ć3673 (Ford). These impartial arbitrators review the positions of Canada. This procedure is reviewed, the Board mails you continue to feel that the efforts by writing to resolve disputes.