Customer Assistance Guide 1st Printing
Page 3
...you need service • protection against repair costs after your new vehicle is subject to change. Your dealer has factory-trained technicians and the latest diagnostic equipment to ensure your Bumper to Bumper Warranty expires; Ford and Lincoln-Mercury dealerships also carry genuine Ford parts ...service your dealer for ESP coverage. Ask your vehicle. See your dealer for towing and rental. (In Hawaii, rules vary. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own driving needs, including reimbursement benefits for ...
...you need service • protection against repair costs after your new vehicle is subject to change. Your dealer has factory-trained technicians and the latest diagnostic equipment to ensure your Bumper to Bumper Warranty expires; Ford and Lincoln-Mercury dealerships also carry genuine Ford parts ...service your dealer for ESP coverage. Ask your vehicle. See your dealer for towing and rental. (In Hawaii, rules vary. Repairs performed outside the United States and Canada are several Ford ESP plans available in your own driving needs, including reimbursement benefits for ...
Customer Assistance Guide 1st Printing
Page 5
Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are still not satisfied, contact the number above and ...BOARD The Dispute Settlement Board is not resolved, please contact the number above and our Motorhome Customer Assistance Center will assist you and/or the repair location as needed. Expenses incidental to discontinue this service without notice and without incurring obligations. Ford Motor Company reserves the right to change eligibility...
Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are still not satisfied, contact the number above and ...BOARD The Dispute Settlement Board is not resolved, please contact the number above and our Motorhome Customer Assistance Center will assist you and/or the repair location as needed. Expenses incidental to discontinue this service without notice and without incurring obligations. Ford Motor Company reserves the right to change eligibility...
Customer Assistance Guide 1st Printing
Page 7
...Vehicle Identification Number (VIN) listed on the application. Indicate your choice to do so on your vehicle ownership license • the date of repair(s) and mileage at a fair and impartial decision. After a case is within 40 days of receiving the consumer's application form. Board decisions ... settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Because the Board usually meets only once ...
...Vehicle Identification Number (VIN) listed on the application. Indicate your choice to do so on your vehicle ownership license • the date of repair(s) and mileage at a fair and impartial decision. After a case is within 40 days of receiving the consumer's application form. Board decisions ... settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Because the Board usually meets only once ...
Owner Guide 1st Printing
Page 58
Children and air bags For additional important safety information, read all the way back. 58 See your Ford or Lincoln-Mercury dealer. Air bag can kill or injure a child in a collision. Children should always wear their safety belts. Do not attempt to follow these instructions... may come into contact with a deploying air bag. Failure to follow this guide. Failure to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. If you must use a forward-facing child seat in the front seat, move seat...
Children and air bags For additional important safety information, read all the way back. 58 See your Ford or Lincoln-Mercury dealer. Air bag can kill or injure a child in a collision. Children should always wear their safety belts. Do not attempt to follow these instructions... may come into contact with a deploying air bag. Failure to follow this guide. Failure to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. If you must use a forward-facing child seat in the front seat, move seat...
Owner Guide 1st Printing
Page 61
... of a collision. Unless serviced, the system may not function properly in the event of five beeps will repeat periodically until the problem and light are repaired. Disposal of air bags and air bag equipped vehicles For disposal of by qualified personnel. If small children ride in your dealership or by law...
... of a collision. Unless serviced, the system may not function properly in the event of five beeps will repeat periodically until the problem and light are repaired. Disposal of air bags and air bag equipped vehicles For disposal of by qualified personnel. If small children ride in your dealership or by law...
Owner Guide 1st Printing
Page 70
... seat retractors The belts on the built-in this chapter. Read the labels located on the child seat cushion and shoulder belt for child seat repair. Refer to Children and infant or child safety seats in child seat. Use the built-in child seat only if the child is at least...
... seat retractors The belts on the built-in this chapter. Read the labels located on the child seat cushion and shoulder belt for child seat repair. Refer to Children and infant or child safety seats in child seat. Use the built-in child seat only if the child is at least...
Owner Guide 1st Printing
Page 109
... spare tire do not follow these precautions, the tire could fail, causing you to lose control of the vehicle's reduced ground clearance • try to repair the temporary spare tire or remove it from its wheel 109 Roadside emergencies Temporary spare tire information The temporary spare tire for emergency use only.
... spare tire do not follow these precautions, the tire could fail, causing you to lose control of the vehicle's reduced ground clearance • try to repair the temporary spare tire or remove it from its wheel 109 Roadside emergencies Temporary spare tire information The temporary spare tire for emergency use only.
Owner Guide 1st Printing
Page 150
... compounds, including manganese-based compounds containing MMT. Choosing the right fuel Use only UNLEADED FUEL. Breathing gasoline vapors or skin contact could damage your vehicle. Repair of damage caused by using a fuel that your vehicle was not designed to operate on non-California fuels. Your vehicle was not designed for the...
... compounds, including manganese-based compounds containing MMT. Choosing the right fuel Use only UNLEADED FUEL. Breathing gasoline vapors or skin contact could damage your vehicle. Repair of damage caused by using a fuel that your vehicle was not designed to operate on non-California fuels. Your vehicle was not designed for the...
Owner Guide 1st Printing
Page 154
... parts are harmful and could indicate that the emission control system is not working properly. If you . By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of oil pressure, the charging system warning light, the "Service Engine Soon" light or the temperature warning...
... parts are harmful and could indicate that the emission control system is not working properly. If you . By law, vehicle owners and anyone who manufactures, repairs, services, sells, leases, trades vehicles, or supervises a fleet of oil pressure, the charging system warning light, the "Service Engine Soon" light or the temperature warning...
Owner Guide 1st Printing
Page 164
... adjustment 1. Maintenance and care included in its factory alignment condition. They are located below the viewing window at the rear of the vehicle to be repaired, the horizontal indicator should be performed only when the beam direction appears to be recalibrated by the servicing facility according to make the adjustments. With...
... adjustment 1. Maintenance and care included in its factory alignment condition. They are located below the viewing window at the rear of the vehicle to be repaired, the horizontal indicator should be performed only when the beam direction appears to be recalibrated by the servicing facility according to make the adjustments. With...
Owner Guide 1st Printing
Page 167
.... Use tar remover to remove grease and tar. Use a tar remover to remove any bugs and tar before waxing vehicle. Remove any tar spots. Repairing paint chips Minor scratches or paint damage from the Ford accessory line. Cleaning the wheels Wash with touch-up, paint... repair foil or aerosol paint spray from road debris may be repaired with the same detergent as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately. Maintenance ...
.... Use tar remover to remove grease and tar. Use a tar remover to remove any bugs and tar before waxing vehicle. Remove any tar spots. Repairing paint chips Minor scratches or paint damage from the Ford accessory line. Cleaning the wheels Wash with touch-up, paint... repair foil or aerosol paint spray from road debris may be repaired with the same detergent as bird droppings, tree sap, insect remains, tar spots, road salt and industrial fallout immediately. Maintenance ...
Scheduled Maintenance Guide 2nd Printing
Page 3
...is performed and that will pay dividends in Canada and California. 3 Please consult your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle... GENERAL MAINTENANCE INFORMATION This Service Guide indicates the scheduled maintenance required for your vehicle. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts...
...is performed and that will pay dividends in Canada and California. 3 Please consult your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle... GENERAL MAINTENANCE INFORMATION This Service Guide indicates the scheduled maintenance required for your vehicle. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts...