Customer Assistance Guide 1st Printing
Page 5
...appropriate repair location in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review your problem is : • an independent, third-party arbitration program for reimbursement of any applicable written new vehicle warranty are... number above and advise them accordingly. If your concern. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of consequential expenses. Please have the following information ready before you ...
...appropriate repair location in all states. Ford Motor Company reserves the right to change eligibility limitations, modify procedures and/or to review your problem is : • an independent, third-party arbitration program for reimbursement of any applicable written new vehicle warranty are... number above and advise them accordingly. If your concern. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of consequential expenses. Please have the following information ready before you ...
Customer Assistance Guide 1st Printing
Page 6
... business leadership qualities. For example, see the unique brochures for California and Wisconsin purchasers/lessees. Eligibility may differ according to review commercial vehicles) • vehicles which are no longer in the customer's possession Complaints involving vehicles on the application form. ...Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application • the toll-free phone number of the DSB's ...
... business leadership qualities. For example, see the unique brochures for California and Wisconsin purchasers/lessees. Eligibility may differ according to review commercial vehicles) • vehicles which are no longer in the customer's possession Complaints involving vehicles on the application form. ...Board membership The Board consists of: • three consumer representatives • a Ford or Lincoln/Mercury dealer Consumer candidates for Board membership are chosen because of your application • the toll-free phone number of the DSB's ...
Customer Assistance Guide 1st Printing
Page 7
...8226; a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Making a decision Board members review all the people you contacted at the dealership(s) • a description of the action you have the right to make , model, and Vehicle ... not on the application. After a case is within 40 days of receiving the consumer's application form. The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case...
...8226; a brief description of your unresolved concern • a brief summary of the action taken by Ford Motor Company. Making a decision Board members review all the people you contacted at the dealership(s) • a description of the action you have the right to make , model, and Vehicle ... not on the application. After a case is within 40 days of receiving the consumer's application form. The dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case...