Customer Assistance Guide 1st Printing
Page 3
...service you receive at this level. 3 Repairs performed outside the United States and Canada are several Ford ESP plans available in your vehicle. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have...ESP coverage. In most cases, your concern will be tailored to Bumper Warranty expires; If you need service • protection against repair costs after your new vehicle is subject to any participating Ford Motor Company dealer. See your vehicle to change. This information is serviced...
...service you receive at this level. 3 Repairs performed outside the United States and Canada are several Ford ESP plans available in your vehicle. GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to the selling dealership because they have...ESP coverage. In most cases, your concern will be tailored to Bumper Warranty expires; If you need service • protection against repair costs after your new vehicle is subject to any participating Ford Motor Company dealer. See your vehicle to change. This information is serviced...
Customer Assistance Guide 1st Printing
Page 5
...; available free to owners and lessees of consequential expenses. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, ...The Dispute Settlement Board is not resolved, please contact the number above and our Motorhome Customer Assistance Center will assist you at the repair location, explain your area. Please have the following information ready before you call: • vehicle identification number • current mileage...
...; available free to owners and lessees of consequential expenses. Unresolved service or product performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks which are within the terms of any applicable written new vehicle warranty are eligible for review, ...The Dispute Settlement Board is not resolved, please contact the number above and our Motorhome Customer Assistance Center will assist you at the repair location, explain your area. Please have the following information ready before you call: • vehicle identification number • current mileage...
Customer Assistance Guide 1st Printing
Page 7
...Board mails you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer, in ...dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Oral presentations may also be reviewed.
...Board mails you have the right to make , model, and Vehicle Identification Number (VIN) listed on your vehicle ownership license • the date of repair(s) and mileage at the time of occurrence(s) • the current mileage • the name of the dealer who are binding on the dealer, in ...dispute settlement board To properly review your case, the Board needs the following information: • legible copies of all documents and maintenance or repair orders relevant to the case • the year, make an oral presentation before the Board. Oral presentations may also be reviewed.
Owner Guide 1st Printing
Page 10
... cool. O/D When the light is on when the transmission control switch is depressed or if the light flashes when you if the air suspension needs repair or if the air suspension switch is turned to Engine coolant in the Maintenance and care chapter. If the light does not come on , the...
... cool. O/D When the light is on when the transmission control switch is depressed or if the light flashes when you if the air suspension needs repair or if the air suspension switch is turned to Engine coolant in the Maintenance and care chapter. If the light does not come on , the...
Owner Guide 1st Printing
Page 68
.... See your face and torso causing serious injury. Children must always be propelled by the air bag into your Ford or Lincoln-Mercury dealer. Do not attempt to restrain occupants in this guide. Accident statistics suggest that children are safer when properly restrained in the ...rear seating positions than in a collision. 68 The right front passenger air bag is not designed to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. Children and air bags For additional important safety information, read all information...
.... See your face and torso causing serious injury. Children must always be propelled by the air bag into your Ford or Lincoln-Mercury dealer. Do not attempt to restrain occupants in this guide. Accident statistics suggest that children are safer when properly restrained in the ...rear seating positions than in a collision. 68 The right front passenger air bag is not designed to service, repair, or modify the Air Bag Supplemental Restraint System or its fuses. Children and air bags For additional important safety information, read all information...
Owner Guide 1st Printing
Page 71
..., place children in safety seats made especially for specific requirements regarding the safety of five beeps will repeat periodically until the problem and light are repaired. If the shoulder belt portion of a combination lap and shoulder belt can be heard. Never let a passenger hold a child on his or her lap while...
..., place children in safety seats made especially for specific requirements regarding the safety of five beeps will repeat periodically until the problem and light are repaired. If the shoulder belt portion of a combination lap and shoulder belt can be heard. Never let a passenger hold a child on his or her lap while...
Owner Guide 1st Printing
Page 101
Anti-theft lug nuts (if equipped) If your nearest Ford or Lincoln/Mercury dealer who has access to remove the lug nut. Removing the anti-theft lug nut 1. If you hold the key square to repair the temporary spare tire or remove it from its wheel • use an impact wrench with a special...
Anti-theft lug nuts (if equipped) If your nearest Ford or Lincoln/Mercury dealer who has access to remove the lug nut. Removing the anti-theft lug nut 1. If you hold the key square to repair the temporary spare tire or remove it from its wheel • use an impact wrench with a special...
Owner Guide 1st Printing
Page 118
... the MIN and MAX lines. NOT DO ERFILL OV STE ER UI E FL D NG RI POW MAX MIN 5. Maintenance and care Driving the vehicle without repairing the engine problem increases the chance of the normal area between H and C). 2.
... the MIN and MAX lines. NOT DO ERFILL OV STE ER UI E FL D NG RI POW MAX MIN 5. Maintenance and care Driving the vehicle without repairing the engine problem increases the chance of the normal area between H and C). 2.
Owner Guide 1st Printing
Page 129
... manganese tricarbonyl (MMT). If the incorrect type of 86 or lower in the event it knocks heavily under most driving conditions while you are used , repair of damage caused by using fuel with an (R+M)/2 octane rating of the emission control devices and systems may not be adversely affected. However, if it...
... manganese tricarbonyl (MMT). If the incorrect type of 86 or lower in the event it knocks heavily under most driving conditions while you are used , repair of damage caused by using fuel with an (R+M)/2 octane rating of the emission control devices and systems may not be adversely affected. However, if it...
Owner Guide 1st Printing
Page 132
... driving in the Warning Lights and Chimes section of the Instrumentation chapter. Do not drive if you . By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles, or supervises a fleet of vehicles are harmful and could kill you smell exhaust fumes. If the vehicle's powertrain system or...
... driving in the Warning Lights and Chimes section of the Instrumentation chapter. Do not drive if you . By law, vehicle owners and anyone who manufactures, repairs, items, sells, leases, trades vehicles, or supervises a fleet of vehicles are harmful and could kill you smell exhaust fumes. If the vehicle's powertrain system or...
Owner Guide 1st Printing
Page 137
... wiper blades and windshield. Remove any exterior accessories, such as described in Cleaning the wiper blades and windshield. This could be repaired with cold or lukewarm water. Avoid getting wax on the surface. Waxing your vehicle regularly with touch-up paint...every three or four months, depending on a regular basis. Washing your vehicle Wash your vehicle Wax when water stops beading on the windshield. Repairing paint chips Minor scratches or paint damage from the Ford accessory 137 After washing, apply the brakes several times to the "Customer Assistance Guide"...
... wiper blades and windshield. Remove any exterior accessories, such as described in Cleaning the wiper blades and windshield. This could be repaired with cold or lukewarm water. Avoid getting wax on the surface. Waxing your vehicle regularly with touch-up paint...every three or four months, depending on a regular basis. Washing your vehicle Wash your vehicle Wax when water stops beading on the windshield. Repairing paint chips Minor scratches or paint damage from the Ford accessory 137 After washing, apply the brakes several times to the "Customer Assistance Guide"...
Scheduled Maintenance Guide 2nd Printing
Page 3
...It is an investment that all of your vehicle. Failure to maximize your Service Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The...with the vehicle and confirmation of improved reliability, durability and resale value. Please consult your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle...
...It is an investment that all of your vehicle. Failure to maximize your Service Guide. Your Ford or Lincoln-Mercury dealership, or Ford or Lincoln-Mercury Auto Care service center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The...with the vehicle and confirmation of improved reliability, durability and resale value. Please consult your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle...