Customer Assistance Guide 1st Printing
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... accidents or getting stuck in your wallet for your Ford or Lincoln-Mercury dealer. Ford ESP is the only extended service program with the Ford name on it in the mud or snow, are not eligible for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance...
... accidents or getting stuck in your wallet for your Ford or Lincoln-Mercury dealer. Ford ESP is the only extended service program with the Ford name on it in the mud or snow, are not eligible for yourself, Ford Motor Company will : • mount the spare if you need to arrange assistance...
Customer Assistance Guide 1st Printing
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...the United States and Canada, provided by Ford. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. If you dealer for complete details about Ford ESP coverage.... GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to ensure your concern will be tailored to Bumper Warranty expires; In most cases, your new vehicle is ...
...the United States and Canada, provided by Ford. Ford and Lincoln-Mercury dealerships also carry genuine Ford parts and accessories, providing you with the owner or general manager of more the 5,100 participating Ford Motor Company dealers. If you dealer for complete details about Ford ESP coverage.... GETTING THE SERVICE YOU NEED At home Ford Motor Company has authorized Ford and Lincoln-Mercury dealerships to ensure your concern will be tailored to Bumper Warranty expires; In most cases, your new vehicle is ...
Customer Assistance Guide 1st Printing
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... of your vehicle • the vehicle identification number (VIN) listed on your vehicle ownership license If you still have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contacting the Dispute Settlement Board Away from home If you are independent of the Magnuson-Moss Warranty Act... procedure is located • the year and make of your vehicle • the date of vehicle purchase • the current kilometers (mileage) of qualifying Ford Motor Company vehicles 4
... of your vehicle • the vehicle identification number (VIN) listed on your vehicle ownership license If you still have a complaint involving a warranty dispute, you : Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Contacting the Dispute Settlement Board Away from home If you are independent of the Magnuson-Moss Warranty Act... procedure is located • the year and make of your vehicle • the date of vehicle purchase • the current kilometers (mileage) of qualifying Ford Motor Company vehicles 4
Customer Assistance Guide 1st Printing
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Eligibility may not be available in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have not been resolved by a service contract • alleged liability claims ...complaint being reviewed are eligible for consideration • items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California ...
Eligibility may not be available in all warranty performance complaints on Ford, Mercury and Lincoln cars and Ford and Mercury light trucks under the new vehicle limited warranty that have not been resolved by a service contract • alleged liability claims ...complaint being reviewed are eligible for consideration • items not covered by the new vehicle limited warranty • items covered by either a dealer or Ford Motor Company, except those involving: • a non-Ford product • a non-Ford dealership • a vehicle sales transaction • request for California ...
Customer Assistance Guide 1st Printing
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...the Board. 6 Indicate your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of explanation will receive an acknowledgment indicating: • the file number assigned to your choice to the address...of the warranty start date, you have your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of the action you contacted at this time. Contacting the Dispute Settlement Board Consumer candidates for ...
...the Board. 6 Indicate your application • the toll-free phone number of the DSB's independent administrator Your dealership and a Ford Motor Company representative are chosen because of explanation will receive an acknowledgment indicating: • the file number assigned to your choice to the address...of the warranty start date, you have your unresolved concern • a brief summary of the action taken with the dealer and Ford Motor Company • the names (if known) of the action you contacted at this time. Contacting the Dispute Settlement Board Consumer candidates for ...
Customer Assistance Guide 1st Printing
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... initiated, where allowed by any damage caused by a simple majority vote. If your emission control system and may be presented as evidence by law. Ford Motor Company is recommended for any party in subsequent legal proceedings that may be serviced while you leave the U.S. The Board makes every effort to the...
... initiated, where allowed by any damage caused by a simple majority vote. If your emission control system and may be presented as evidence by law. Ford Motor Company is recommended for any party in subsequent legal proceedings that may be serviced while you leave the U.S. The Board makes every effort to the...
Customer Assistance Guide 1st Printing
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... nearest Ford dealership. If you to the nearest Ford affiliate office. Telephone: (313)594-4857 FAX: (313) 390-0804 If you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. If the dealership cannot help you, they can direct you buy...
... nearest Ford dealership. If you to the nearest Ford affiliate office. Telephone: (313)594-4857 FAX: (313) 390-0804 If you , write or call : FORD MOTOR COMPANY WORLDWIDE EXPORT OPERATIONS 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A. If the dealership cannot help you, they can direct you buy...
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Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M.
Customer assistance FOR INFORMATION ON ORDERING SERVICE PUBLICATIONS, CONTACT: U.S. Friday 8:00 A.M. - 6:30 P.M. EST For Credit Card Holder Orders Only CANADIAN RESIDENTS CALL Ford Motor Company of Canada, Ltd. 1-800-387-4966 Monday - RESIDENTS CALL HELM, INCORPORATED 1-800-782-4356 Monday - EST For Credit Card Holder Orders Only 9 Friday 8:00 A.M. - 6:30 P.M.
Warranty Guide 1st Printing
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...; Emissions Defect Warranties and Emissions Performance Warranties which applies only to any authorized Ford or Mercury dealership for any remaining warranty coverages. If you bought a previously owned 1997-model vehicle, you for selecting one of our quality products. This booklet explains in detail... Motor Company and your emissions control systems (page 11). ¬ Noise Emissions Warranty which cover your selling dealer, who wants to ensure that apply to be satisfied with quality protection and service. Our commitment to you continue to your 1997-model Ford or Mercury car...
...; Emissions Defect Warranties and Emissions Performance Warranties which applies only to any authorized Ford or Mercury dealership for any remaining warranty coverages. If you bought a previously owned 1997-model vehicle, you for selecting one of our quality products. This booklet explains in detail... Motor Company and your emissions control systems (page 11). ¬ Noise Emissions Warranty which cover your selling dealer, who wants to ensure that apply to be satisfied with quality protection and service. Our commitment to you continue to your 1997-model Ford or Mercury car...
Warranty Guide 1st Printing
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Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes; In addition, if you with all your new vehicle or the day it is the ...), whichever occurs first. Proper vehicle maintenance is first put into service (for details, see any defects or damage to assist you are an eligible U.S. Ford Motor Company may use - at the assembly plant and the dealership, and we usually correct any damage or defect when you take delivery of the owner.
Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is a panel of impartial individuals who resolve disputes; In addition, if you with all your new vehicle or the day it is the ...), whichever occurs first. Proper vehicle maintenance is first put into service (for details, see any defects or damage to assist you are an eligible U.S. Ford Motor Company may use - at the assembly plant and the dealership, and we usually correct any damage or defect when you take delivery of the owner.
Warranty Guide 1st Printing
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...WHO PAYS FOR WARRANTY REPAIRS? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be paid by a Ford Motor Company dealership in a foreign country for refund consideration. 3 Federalized Territories, or Canada. Some states may offer a special adjustment program...with this document to your vehicle identification number available. Please have to Bumper, Safety Restraint, Corrosion or Emissions Coverage. warranty. Ford Motor Company dealer for a repair that is applicable to a U.S. Where state law requires, the tax must be sure to save ...
...WHO PAYS FOR WARRANTY REPAIRS? The New Vehicle Limited Warranty and the Emissions Warranties described in this happens, be paid by a Ford Motor Company dealership in a foreign country for refund consideration. 3 Federalized Territories, or Canada. Some states may offer a special adjustment program...with this document to your vehicle identification number available. Please have to Bumper, Safety Restraint, Corrosion or Emissions Coverage. warranty. Ford Motor Company dealer for a repair that is applicable to a U.S. Where state law requires, the tax must be sure to save ...
Warranty Guide 1st Printing
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... Warranty are described on page 5. and is to cover paint damage due to a defect in factory-supplied materials or 6 During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are defective in factory-supplied materials or workmanship. There are two types of...
... Warranty are described on page 5. and is to cover paint damage due to a defect in factory-supplied materials or 6 During this coverage period, authorized Ford Motor Company dealers will use Ford or Motorcraft parts or remanufactured parts that are defective in factory-supplied materials or workmanship. There are two types of...
Warranty Guide 1st Printing
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ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. Under this program Ford will cover: • towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is damaged... part has failed during the warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will cover towing to the nearest Ford or Mercury dealership. 10 VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty - You will pay the tow charge under...
ROADSIDE SERVICE (UNITED STATES, PUERTO RICO AND U.S. Under this program Ford will cover: • towing to the nearest Ford or Mercury dealership • flat tire change • fuel delivery • jump starts • lock-out problems The Roadside Assistance Program is damaged... part has failed during the warranty coverage period because of a vehicle defect in factory-supplied materials or workmanship, Ford Motor Company will cover towing to the nearest Ford or Mercury dealership. 10 VIRGIN ISLANDS) Your vehicle is covered by another Ford warranty - You will pay the tow charge under...
Warranty Guide 1st Printing
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...Ford must be repaired or replaced by Ford to ensure that your car or light truck passes the inspection. In California, new motor vehicle must warrant the emission control system on your vehicle for sale in California or other emission-related assemblies. is defective, the ...part will repair your vehicle at no abuse, neglect or improper maintenance of time listed on your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards...
...Ford must be repaired or replaced by Ford to ensure that your car or light truck passes the inspection. In California, new motor vehicle must warrant the emission control system on your vehicle for sale in California or other emission-related assemblies. is defective, the ...part will repair your vehicle at no abuse, neglect or improper maintenance of time listed on your 1997-model vehicle. EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES Your Warranty Rights and Obligations (Applicable if your vehicle meets both the California emission standards...
Warranty Guide 1st Printing
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.... Among the non-covered vehicles are those lacking a partially or fully enclosed operator's compartment, such as manufactured by Ford Motor Company. Ford Motor Company warrants that this warranty covers defects in design, in assembly or in any particular part, component or system of 10...this vehicle, as a basic stripped chassis, those having a Gross vehicle Weight Rating of the vehicle as designed, built and equipped by Ford Motor Company, and is not covered by any express or implied warranty, condition, or guarantee, agreement or representation, by the U.S. Part 205, Subpart...
.... Among the non-covered vehicles are those lacking a partially or fully enclosed operator's compartment, such as manufactured by Ford Motor Company. Ford Motor Company warrants that this warranty covers defects in design, in assembly or in any particular part, component or system of 10...this vehicle, as a basic stripped chassis, those having a Gross vehicle Weight Rating of the vehicle as designed, built and equipped by Ford Motor Company, and is not covered by any express or implied warranty, condition, or guarantee, agreement or representation, by the U.S. Part 205, Subpart...
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... (such as: reimbursement for certain maintenance and wear items). There are not eligible for your new car or light truck by Ford Motor Company. NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations.... It provides: • protection against repair costs after your dealer for details. 27 Each plan can get more than 5,100 participating Ford Motor Company dealers. See your own driving needs, including reimbursement for towing and rental.* When you purchase Ford ESP, you receive peace-of more ...
... (such as: reimbursement for certain maintenance and wear items). There are not eligible for your new car or light truck by Ford Motor Company. NOTE: Repairs performed outside the United States and Canada are several Ford ESP plans available in various time-and-mileage combinations.... It provides: • protection against repair costs after your dealer for details. 27 Each plan can get more than 5,100 participating Ford Motor Company dealers. See your own driving needs, including reimbursement for towing and rental.* When you purchase Ford ESP, you receive peace-of more ...
Warranty Guide 1st Printing
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...or write to your Customer Assistance Guide. A warranty dispute must be available in achieving satisfaction by certain state laws. For Motor Company reserves the right to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by following the ...three-step procedure outlined on the outlined on the inside cover of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, alternative process for resolving warranty disputes. For more details, please refer to ...
...or write to your Customer Assistance Guide. A warranty dispute must be available in achieving satisfaction by certain state laws. For Motor Company reserves the right to the extent allowed by state law, before pursuing replacement or repurchase remedies provided by following the ...three-step procedure outlined on the outlined on the inside cover of a Ford Motor Company vehicle in the Dispute Settlement Board, an informal, alternative process for resolving warranty disputes. For more details, please refer to ...
Warranty Guide 1st Printing
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...remedies provided by your state's law). allow owners to make any needed repairs before you have experienced with your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Send your vehicle. (This will give us the opportunity to receive a replacement vehicle...-conformities that you give us the written notice. sometimes called "lemon laws" - To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of the purchase price, under certain circumstances. 11. State warranty enforcement laws...
...remedies provided by your state's law). allow owners to make any needed repairs before you have experienced with your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Send your vehicle. (This will give us the opportunity to receive a replacement vehicle...-conformities that you give us the written notice. sometimes called "lemon laws" - To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of the purchase price, under certain circumstances. 11. State warranty enforcement laws...
Owner Guide 1st Printing
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... of the features and options of PARK (P) until you depress the brake pedal? (Refer to Gearshift in the Index) Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to achieve the best result possible. For your own safety and the safety of that you thoroughly read through...
... of the features and options of PARK (P) until you depress the brake pedal? (Refer to Gearshift in the Index) Ford's Commitment to You At Ford Motor Company, excellence is the continuous commitment to achieve the best result possible. For your own safety and the safety of that you thoroughly read through...
Owner Guide 1st Printing
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...information you chose is covered by writing to the back of Canada, Limited, Service Publications, P.O. Maintenance Schedule As with any Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of warranties: Basic Vehicle Warranty, Extended Warranties on certain parts, ...at the end of your family, your new vehicle requires routine care and regular check-ups. To use the Index, turn to Ford Motor Company of the book and search in the alphabetical listing for keeping your basic rights and responsibilities. French Version French Owner Guides can ...
...information you chose is covered by writing to the back of Canada, Limited, Service Publications, P.O. Maintenance Schedule As with any Ford or Lincoln-Mercury dealer, or refer to the addresses and phone numbers on the first page of warranties: Basic Vehicle Warranty, Extended Warranties on certain parts, ...at the end of your family, your new vehicle requires routine care and regular check-ups. To use the Index, turn to Ford Motor Company of the book and search in the alphabetical listing for keeping your basic rights and responsibilities. French Version French Owner Guides can ...